My wife got rear-ended and the guys insurance company sent her to this... read more My wife got rear-ended and the guys insurance company sent her to this place, the bumper still had a dent in it when she brought it home and isn't even clipped properly on one side (oh but it's not their fault it was already like that, uh yeah she got rear-ended duh) anyways, something happened while it was there and they broke her brake lines and sent her off with brakes that dont work!
I had DAVE the owner detail my 2005 Lifted Excursion that is in MINT C... read more I had DAVE the owner detail my 2005 Lifted Excursion that is in MINT CONDITION. One of Dave's employees used ACID on my Weld Racing Chrome Rims. They etched the rims and they are ruined. $2,500.00 of rims trashed. Dave made payments (he must not have insurance) he paid $200.00 towards the $2,500.00 He has stopped making payments and has abandoned me. I would not allow him to touch my car for fear that he would trash it as well. You will be left out in the cold. Stay clear of this company.
My experience was terrible and that is an understatement. The customer... read more My experience was terrible and that is an understatement. The customer service was horrible. I had set up an appointment to have my car fixed a week in advance. They called me the morning of to say that something hadn't been approved through the insurance and that someone would follow up with me later that day. I never heard from anyone. Called the next day, was given a different story that some of the parts were backordered and they were trying to find used parts. I stated I did not want used parts as my car is a 2014. They responded that they weren't sure when they would be able to obtain the parts. And never heard from anyone again. I can see they didn't want my business and that's fine. Took it to the dealer and they fixed it perfectly WITH NEW PARTS THAT WERE NOT BACKORDERED ACCORDING TO THE DEALER.
