Complete Lack of Service

They ARE HORRIBLE! Here's our story: Kid gets license. Someone hits kid in rear quarter of our jeep in an intersection. Jeep is a mess. Call these clowns. Oh yes, they can repair it. Take Jeep in to the shop. Wait. Wait some more. Finally a week later get a quote. $2,000 to make it road worthy, another $2000 for cosmetic damages. Husband tells them just make it road worthy. Wait another week. And ANOTHER. Get jeep back. Drive it once, realize axle is not right. Take it back. Oh, we need a new axle. Really? REALLY? and you didn't think to include that in the original "getting it ok to drive" quote? OH, and now you can't fix this problem either? Why have we wasted our time and our money???????? Don't go here unless you want MAJOR problems. They don't do any work there - it's all outsourced to another company, and if the other company does crappy work, they'll tell you it's your problem. This place is AWFUL.