Owners a decent guy(Tom), (mark) was cool too. The issues were the hac... read more Owners a decent guy(Tom), (mark) was cool too. The issues were the hack insurance company located out of state. They took there time paying for repairs and as a result the shop held my wife's car generally for ransom. I learned legally they can't do that and the payment issue was between the shop and the insurance company. Luckily I had a paid rental car so I wasn't pressed. Still I'm disabled and the stress exasperated my illness. Now , the initial repair also was substandard as the bumper popped out when I pushed on it and the hatch sheet metal collapsed in from damage. These two things were serious problems and I had to leave car for another week to repair correctly. However, the final end result was solid. The paint was spot on and the car looks great. 3 stars is generous.
We have been taking our vehicles to this place for years. It is privat... read more We have been taking our vehicles to this place for years. It is privately owned, and they have been there for years. Our vehicle was involved in a minor accident. The owner, (Bob) gave me a quote only to call me later telling me that it would be $100 more because he had to replace the door. He told me he ordered one from a junkyard and the job would be completed the next day. I showed up the next day unannounced, and saw the body man repairing MY door. The repairs were not completed that day as promised. I picked the car up the following day, and Bob insisted that the door had been replaced. I advised him that I can clearly tell that it's the same window, rubber gasket, etc. He back peddled changing his story real quick. The work was also very sloppy. There was a lot of over spray and he left several pieces of tape on the car. If Bob will do this to a repeat customer, he will do it to anyone.
great mechanic! excellent service, stands behind his work. wally, 200... read more great mechanic! excellent service, stands behind his work. wally, 2004 oldsmobile silouette