I have been knowing of and using Diagnostic Auto Repair since the 1980... read more I have been knowing of and using Diagnostic Auto Repair since the 1980s. Rikey and Paul have been and remain in business in Laplace for a simple reason. These guys know what they are doing and are the best I have found who explain the service or repairs you need and why and do the job right. Being a retired mechanic and auto collector and enthusiast all my life, I know. It is extremely hard for me to let anyone touch my vehicles as I used to do most of my own repairs and for my friends and family until I became disabled in 2006. But I would bring the jobs too big for me to handle to Diagnostic with confidence. Well since I have no choice now, I trust only one auto shop in the area. D.A.Repair as they are the most professional, first class repair shop in the Laplace area. They been doing it a long time and continue to offer very quick and quality repairs. Don't waste your time going any place else. Sammy C - Laplace, La
I don't doubt the mechanic. He answered all questions honestly and co... read more I don't doubt the mechanic. He answered all questions honestly and competently. I was shopping around and asked another shop specializing in German cars and he gave me the book hours. This was reasonably within limit of what the mechanic of German Auto stated. But when it was time for the bill, I find that the man hour billed was on the very high extreme of what the book hour stated. And when I asked him about this "pipe rerouting" that the mechanic told me was just lifting a series of pipe higher because it was scraping the concrete, he said he had "forgotten" that the mechanic had reduced the hour needed. Really? from 1.6 hrs to 1.0 hr to lift a few tubes a few inches higher? This is also not "rerouting" as he told me over the phone. The owner after I caught this, quickly told his secretary that he was going to take an early lunch. I can tell you that this is the LAST time anyone I know will be bringing a car to this shop. Its not because of the mechanic. He was actually the reason why I was fine w/ leaving my car there initially. The owner is untrustworthy, and if my car wasn't already worked when I started dealing w/ this owner, I would've switched shop immediately.