Alignment service near Billerica, MA

Welp, it seems to be that the only reviews that are posted are glorious. I did not have a good experience with foreign motors. At first I was delighted with the service and the people. 3 days later all the things that were repaired malfunctioned all over again. Asked to make an appointment however because the time wasn’t “convenient” for them I wasn’t able to get it repaired in time. Had to go elsewhere. Not very satisfactory customer service.

The front desk receptionist is very unwelcoming! Shawn was great. I would like to know why I was charged extra after getting alignment. The reason giving was “we have to pay bills and keep the lights on”. I was also given two different quotes when inquiring about rear camber arm change.

Kyle diagnosed and repaired our electrical problem, which dealership could not fix. Great, Great, Great work!!!!!!!!

I’m very lucky to find this service shop for my Mini Cooper R53. It's my first Mini and I want to rebuild/upgrade/keep it for a while; satisfied with the professionalism.

Whether you need to schedule a regular maintenance appointment, or require repairs due to damage or malfunction, look no further than Weston Automotive Inc.! Weston Automotive Inc. is a complete automotive repair facility that services both foreign and domestic cars and trucks, and offer same day service on most repairs. Our state-of-the-art service facility incorporates the latest automotive technology with excellent customer service. We believe that every Weston Automotive Inc. customer is a special customer, and we will work hard to keep your business. When you need high quality automotive repair or maintenance at an affordable price, look no further than Weston Automotive Inc.!

Mike and the crew are good, but the prices are extremely high!!! I understand they offer easy financing options for car repairs, but their prices are around the same as the dealer. I could’ve got my brakes done at the Ford dealership for $369 that’s included the parts and labor, Mike charged a whopping $580, now mind you the parts were around $125 max for the pads, and rotors. He had a lady in there to change her A/C compressor and charged her $1750 holy crap!!

Excellent and quick service. Done a fantastic job and recommend them. Barb Humphrey

This place is spotless!!!! Kevin was fantastic, had my vehicle in and out quickly. Great customer service, great price, great people... What is there not to love. Will be a repeat customer for years.

The check engine light in our sons car was on and while we were pretty sure it was due our daughter not putting the gas cap on tightly, we weren't sure. I called McCracken and they said bring it by whenever you have the chance and we'll clear the code. We brought the car in and they cleared the code and ascertained that it most likely was the gas cap. We have had to pay $75 to have this done at the dealer before. McCracken's staff was so nice, kind and helpful. They didn't charge us a dime and sent us on our way. We wouldn't go anywhere else

I feel the repair was done well on the brakes, haven't had a problem. My biggest complaint is I made an appointment I believe monday for a 8am appointment on Thursday. I arrived on time. When I went to the shop to check on my car around 3:00pm they had not taken it in. They told me they were busy and other cats had came in. I feel my tile slot should have been honored and they should have taken my car in as scheduled. They did not start my car until the following day, and never notified me of this, if I didn't go down to the shop I would not have found out.

I had a flat tire a week or so ago, called AAA to have it towed to Tosti's. Chris called me after he had a chance to look at it. It needed to be replaced and the other tires showed dry rot. It was decided that 3 needed to be replaced including the flat. I was quoted an estimate. It was Thursday afternoon, but was told they would try to finish it by the end of the next day (Friday). And they did. I've been a customer there for a few years now. I wouldn't go anywhere else. And the cost was less than the estimate.

I've never had such a positive and trusting experience buying a used--or even a new car! Truly amazed at how nice these guys were, and how easy and accommodating it was to buy my car. On my "A-list." They have a new repair facility as well, I wont take my car anywhere else. -Terry Vital