Auto body repair service near Brimfield, MA

I went to Young's Garage in Worcester, MA on 8/6/15, for my first time. I spoke to Jim about having my car looked at for a starting problem. I was told there was a $45 charge to diagnose the problem. When he got back to me later that day he told me it was the alternator and it would be $375 total. I asked him why it was so expensive and he told me it was because the part was hard to get to. He said it was a big job so therefore most of the charge would be for labor. He told me if I dropped my car off the next morning it would be done later that day. I dropped the car off at 8am and Jim told me he would call me when the car was done. I waited until 3:00 to call and check on the progress. Jim told me it wasn't ready and it would be done for 5:00. I went to pick up the car and he handed me a bill for $330 after I already paid the initial $45 charge. The next day I called to question about the $45 charge, because the part and labor were through his shop. All the garages I have gone to take the initial diagnostics charge off if you buy the part and have the labor done at their shop. I wanted to let him know I was dissatisfied with the price all together and the amount of time it took between both days. Because of this experience, which was my first here, I will never go to this garage again.

Crooked business. Had an exhaust dump valve welded in. I don't know how they did the job, but they decided that welding about 3/4 of the circumference of the pipes together was "sufficient enough"--clearly laziness because the pipe was hard to reach. I wondered why my exhaust sounded so terrible. Also, they didn't even do the install as I asked--they placed the valve in the wrong spot. Overpriced. Do not go here. I have photos of proof.

We needed to have a badly dented right sliding door on our 2010 Toyota Sienna repaired, along with scrapes and abrasions on both sides, when we were hit-and-run. We tried out four shops in Easthampton and Northampton. Only Full Tilt gave us a detailed estimate on the spot, and we went with them. Lucky we did! These guys are ace mechanics, smart, careful, thorough, very hard-working, and best of all, honest. They bent over backward to have the car ready for us on time, cleaned inside and out, all at the estimated price - and it looks better than new! This kind of workmanship is very rare these days.

My first visit to Ed's was wonderful. They quoted fair prices and did great work. I continued to go for a few other repairs until a few male friends told me I was paying way too high a price for repairs. I decided to shop around. I was quoted a price of $650 for a new timing belt when the dealer told me $500. Of course I went to the dealer and got a new car to drive to boot while my car was being fixed. I called Ed's again for a quote for a new oil pan... I was quoted a price that was $120 higher than I ended up being charged elsewhere. When I mentioned this to the assistant manager he got defensive and said, "Yeah. But were they going to put in all the new parts I was going to?" I gave them a glowing review on their website and wish it could be erased as, now, I think I was given high prices because I was female. Beware. Check around before going here.

No there Moved to Precision Audio, Inc. (413) 584-185014 Easthampton Rd, Northampton, MA 01060-4102