Auto body repair service near Chestnut Hill, MA

theCARS Company, as mentioned by other reviewers, deserves 5 star ratings across all boards. Service is extremely quick (usually takes a couple hours for normal maintenance; few minutes for an oil change) and fairly priced. They have appointments open constantly and 'reservations' are easy to make. In terms of quality, I have been in there twice--once because my 'check engine' light lit up and the other for the 45,000 mile routine maintenance--and the results couldn't have been better. Problems are discovered quickly and solutions are provided even faster. What sets theCARS Company apart from any other car shop I've been to is their customer care. Point in case: recommending a cheap buff-and-polish job for the many bumps and scratches on my car as opposed to an extremely expensive paint job. Need another example? They offer discounts and coupons constantly. They don't hide them from you. In fact, make sure to politely ask if they have any available and they will respond honestly. Believe me, they've got your back and they're looking to protect your wallet. They seem genuinely interested in your best interest and not on making a quick buck. Very professional, well-organized, and reasonable prices: what else could you ask for?

Great customer service, really helped me out with the rental car which was ready for me at Needham Collision when I dropped off my car and and I was able to return it to them as well. Kept me updated through the whole process. Really friendly and knowledgeable staff.

I drive by this place every day and decided to stop by for a quote on some rust repair. Price was reasonable ( $850.00 to fix both quarter panels and bottom of one door ) I was told 2 to 3 business days. I also had them check my breaks and ended up having them replace my front pads and rotors. Car was still done in 3 days as promised ( which never happens with car places ) There were no "surprises" on the final bill and the body work and paint looks great. Will be going back should the need arise. Andy

Very pleased I was kept informed of all the works that needed to be done my carwas returned to me as promised and very cleaned thanks for your service I will recommend you to my friends

Unfortunately my car was hit. Found Susi auto body doing research online. Shop had great reviews online. My car looks and feels great to drive. The service advisor also helped me with my insurance company and getting my rental coverage extended.

My family brought a car from that place a little over a year ago for $3000.00,(three thousands dollars). The owner Frantz promised he will provide the title for the car, still as of today no title has given to us. We called several times he is given us the running around.

Terrible place, stay away they will tell you to give them money to buy you new parts but will end up buying old parts and also fixing some of the old parts so that they can keep as much of your money as possible. Besides using old parts they do a terrible job fixing your car. Stay away from this place. You’ve been warned. Everyone there looks shady.

Went into the shop thinking my car was going to be very expensive to fix because of terrible sound in the rear. Put me at ease when he diagnosed the issue and was quick cheap fix. Very honest guy Fran is. Highly recommended.