Auto body repair service near Marshfield, MA

Diamond Collision Specialist: Absolutely the worst experience ever! Consumers beware, and if you have a choice, RUN RUN RUN to any mechanic anywhere else! I wish I'd looked these guys up online before ever having the misfortune of my car being towed there. (Portside Towing, which hopefully will lose its AAA affiliation, is owned by Steve who owns Diamond Collision, and he directs your car there). It took days to do the estimate (when they'd promised me for the same day), his estimates are apparently always huge, he's hard to reach but seems very friendly until the moment you do not agree. His towing, which he'd told me was "completely free" to Diamond, was then added on as a $75.00 charge when I went to take my car elsewhere for a second opinion. He had done NOTHING with my car but sit on it for days and days, and when I told him I'd be taking it, the estimate charge in order to release the car was $245.00. Period. Oh, plus that towing charge, he said, claiming that it was only free if I got work done there. After telling him that AAA would probably like to know how he misinforms his potential customers, he took it back off "Oh! I just don't know what I was thinking! Of COURSE you don't pay for towing, silly me," he'd said. This man does not care about reputation, about the customer, about relationships--he cares 100% about the bottom line. I never pursue anything like this, but his whole demeanor was so bizarre and creepy that it's really stuck with me, PLUS when I took the car elsewhere they did the work for $1,300, after Diamond's estimate of $1,800. plus. Complaints from others in the past to BBB that I looked up had to be closed because Diamond Collision does not respond, they suggested I take it to Attorney General's office, and I have also opened a file with AAA for them to review, hoping to help others avoid this place. AAA seems to be well aware of other complaints about this business, which I found to be interesting. I contacted Steve and let him know tha

I drive by this place every day and decided to stop by for a quote on some rust repair. Price was reasonable ( $850.00 to fix both quarter panels and bottom of one door ) I was told 2 to 3 business days. I also had them check my breaks and ended up having them replace my front pads and rotors. Car was still done in 3 days as promised ( which never happens with car places ) There were no "surprises" on the final bill and the body work and paint looks great. Will be going back should the need arise. Andy

Took my car in to have a small dent/gouge fixed and repainted and to get some small scratches around other parts of the car touched up. I was told I could take it in any day of the week and have it completed and ready to be picked up the next day. Problem 1 - Took it in early morning (before 8am) on a weekday and was told it couldn't be done by the next day so me and my family member went that day for nothing. Problem 2 - Dropped the car off the next Tuesday and called to pick it up the next day Wednesday per the one day completion promise, they said it wouldn't be ready until another day so no car to drive that day for me. Problem 3 - Picked up the car on Thursday and the job was only half done. They said they would complete it another day. Absolutely ridiculous. Problem 4 - Dropped car off another day to finish the job and then picked it up the next day and the job STILL wasn't completed with several ridiculous excuses. That's a total of FOUR visits and job still not done. Horrible unprofessional service to say the least. Not recommended.

These guys did a great job on my Mercedes, and after all the repair tinted my windows for free and detailed the car!

We are a family owned and operated collision shop that deals with every aspect of the repairing process. From initially fixing the vehicle to pre-accident condition to servicing vehicles and repairing fleet vehicles. We provide only the highest quality in repairs and use only the highest quality of products to achieve a flawless repair. We update customers daily via email with pictures of the progress we have made or by telephone so customer is always in the loop with what is going on with their vehicle. We strive to provide something that other shops can't deliver and that's quality and customer satisfaction. We also work closely with all insurance companies and repair all vehicle makes.

they suck here!! not very professional and awful service