Alignment service near Northbridge, MA

Make sure to take physical pictures of everything that is broken or needs repair that you’re already aware of, prior to bringing your vehicle into this shop. They will exploit those damaged/failing parts and cause further damage to them. It seems to be part of a ploy to generate revenue for their shop because they will then try to get you to make the repairs there. Don’t expect any accountability either…. They seem to have temporary amnesia when confronted about damage that they were clearly responsible for. Alan Symmes and company - stop believing that each customer that steps foot in your shop, is as naïve as you paint them to be. These are the types of mechanics that will pull the bait and switch on you, if presented with the opportunity…. You know, replacing your new parts in working condition with used/failing parts to swindle honest customers out of their own money.

Volkswagen Gallery’s team of talented professionals goes above and beyond the expectations of Massachusetts VW enthusiasts, offering safe, reliable vehicles backed by top-notch auto service.

My Elantra is running great thanks to you guys there at broadway tire. Honesty, something money can't by. and these guys are loaded with honesty and great service. tell all your friends, this place rocks.

Brought the car in for diagnosis, they said the engine was "seized" (total BS... I later took the engine apart and while I had melted the pistons, the rotating assembly did move and the engine could still turn over). Said I needed a new engine. Told me they found one to buy, then three months later told me they hadn't actually bought it (without calling me to tell me this). Returned maybe 2 calls in all of 6 months. SO, being a Volvo fanatic, I asked a couple of friends, then brought them an engine. A month later they hadn't even started on the swap. A month after that, I went in and took my car, my engine, and a bunch of parts that I had bought back from them. These guys can't pick up the phone without being hounded, their technician told me I was wrong repeatedly, and nobody was really willing to help. Fortunately after six months they only made me pay for the diagnoses they did in the beginning. Credentials: I took the car and engine and parts home and did the swap myself in my driveway in two weekends, having never done one before on my own. Saved an estimated $1800 and didn't have to deal with them again.

1.) quoted two different prices on phone for same tires n service 2.) info wasn't saved like they said on phone I called asked when they had time to service it. They said now bring in before 6 3.) I arrived 30 minutes later. Was told I'll be with u in a minute. I waited 12 minutes for service.while nelson counted his cash draw. 4.) then was waited on in a rude n disrespectful manner by rob who visibly came charging out if back area..i said I was waiting for nelson. He said he was to busy to deal with me. Take me to ur car. I need to inspect in. I said hello, n don't u need my tire size or need to look up info I gave. He said no, take me to ur car. I said ur dealing with me rather rudely. He said well I'm trying to get to ur car.. Do u want me to look at it or not? I said I wanted two tires for the back. He looked at it n continued to speak down, disrespectful n wAs not interested customer service or what I wanted . Only in what he was going.. To do!He spoke like punk, n when he did come in to store. his DEMEANOR changed slightly better because others in his company was standing there.I told him he was rude since I got there. He had he was sorry, but was short staffed, n was closing soon. Their were five men in service clothes at the register area. Not one was consider or interested in anything I had to ask or say or what was going on. Nelson wS at least respectful on the phone. They gave me back my money after they couldn't change my tire.. Because they said the rim was broken . It isn't even a rim it's a wheel. And they lied. When I looked at the service slip.. They were not going to do a front end alignment after they quoted n said they were in phone. I even asked about it n they said yes see it's right here. It was only a computer print out of what I needed done for an alignment. Poor poor customer service and I will never return. N if u want to be treated with respect as a customer, and want a company that provides a service that requires your questions n input..about a service you want not what they are telling you.... N wants to assist you.. In your tire service needs.. DO NOT GO TO TOWN FAIR TIRE IN PAWTUCKET!

Insight Auto has saved me over $800. on service that was recommended by another Johnston local company. Owner, Dave, is an excellent diagnostician. Thank-you.

I've known and used John as my mechanic for years. I've always known him to be honest and very thorough with his work. He has finally bought his own garage. His team over at Import Domestic is top notch. I've recommended him to all my friends. Thanks for the great service John.

Been using the shop since 2009 for anything from oil change to radiator and exhaust replacement. Very fast and professional service. Even without appointment Steve was always able to squeeze me in and get my truck back on the road fast.

theCARS Company, as mentioned by other reviewers, deserves 5 star ratings across all boards. Service is extremely quick (usually takes a couple hours for normal maintenance; few minutes for an oil change) and fairly priced. They have appointments open constantly and 'reservations' are easy to make. In terms of quality, I have been in there twice--once because my 'check engine' light lit up and the other for the 45,000 mile routine maintenance--and the results couldn't have been better. Problems are discovered quickly and solutions are provided even faster. What sets theCARS Company apart from any other car shop I've been to is their customer care. Point in case: recommending a cheap buff-and-polish job for the many bumps and scratches on my car as opposed to an extremely expensive paint job. Need another example? They offer discounts and coupons constantly. They don't hide them from you. In fact, make sure to politely ask if they have any available and they will respond honestly. Believe me, they've got your back and they're looking to protect your wallet. They seem genuinely interested in your best interest and not on making a quick buck. Very professional, well-organized, and reasonable prices: what else could you ask for?

Dave and Chip are wonderful professionals who really care about you and your car. They know Audi's and BMW's inside out and are committed to doing the best job possible. They also take extra time to make sure you understand what is needed and why. I recently had to have my car towed because of a check engine light and, what we thought to be a low oil pressure light. Both Dave and Chip spent hours going over the car trying to diagnose the problem and talking to my husband and myself. It turned out to be nothing serious and I was charged the Diagnostic fee only. I have since taken it back for service and couldn't be happier. They charge a fair price for great work. As an Audi owner for many years I have found that many mechanics really don't know how to work on my car or misdiagnose issues. This will not happen with Village European. I would not hesitate to recommend them.

These guys are an experience you will anticipate with glee, overwhelm ya with insights and experience and raw logic , and produce in you a smug smile when you unwind your ride More than 50 years making really iconic cars within reach and outta sight.