Mobile auto repair service near Jessup, MD

Drakkar Auto Body and Repairs is an auto body and mechanical shop located in Upper Marlboro, MD. www.drakkarautobodyandrepairs.com

Located in Hunt Valley, Maryland, Charm City has over 10 years of experience with fleet mantenance. What sets us apart from other service shops? No more bringing your fleet to a service shop and waiting. Our business is one of a kind. We provide on the spot rapairs, parts in stock and the convenience of having your fleet vehicles fixed the same day at your location. Essencially, we bring the shop to you! Charm City Maintenance specializes in preventative maintenance programs on fleets of commercial vehicles. Our fleet maintenance solutions reduce operating and extreme repair costs, as well as minimizing breakdowns by keeping a routine maintenance schedule on your vehicles. Our goal is to reduce downtime on your fleet by working on site at your location, and providing fast and friendly roadside services for any vehicle breakdowns.

We have had several experiences with Spectrum on the insurance side of things, meaning I am an appraiser so I can compare Spectrum to other shops in the area. They are by far the most expensive shop in the area. I do not mean expensive in terms of quality, but in terms of writing unnecessary repair estimates on vehicles. They usually write 40-50% higher estimates than other shops in the area. What customers do not realize is the higher the repair cost on the vehicle the lower the value of the vehicle will be in when they go to sell it. Their business practices are questionable at best. If Spectrum does not get exactly what they want on their estimate they will hold the car hostage until they receive full payment, even if some of the services they provide were not done. They also have a history of keeping the car longer than needed to complete the repairs. An average repair that would take 5 days usually results in a month because of multiple supplement requests and unwillingness to work fairly with the insurance company. We have also received many complaints on the quality of the repairs done and complaints about work not being completely done. As long as Glen Massie is running this shop I would STAY AWAY! Take it from the experts, you do not want to take your car here.

I was just there last week for an oil change and wiper fluid change. The service was great; they make it 10 times faster than any other place. The guy servicing my car even noticed I had purchased new wiper blades that were lying across the back seat, and offered to install them for me free of charge. It’s the little things like that which will make me come back again.