I received fast, honest and reliable service. BA Auto far exceeded my ... read more I received fast, honest and reliable service. BA Auto far exceeded my expectations and lived up to their positive reviews online. I had an unknown problem with my vehicle and didn't know what to expect. Of course I thought the worst and was anticipating an expensive repair. BA Auto diagnosed the issue and it ended up being a missing bolt and a few loose ones. They had my vehicle taken care of the same day and the charge was more than affordable. It was a huge relief to receive honest service at a more than reasonable rate. I'll be bringing my vehicle here for service when needed in the future! Serviced in September 2021.
Import Auto Service is fantastic!! I have been a loyal customer for o... read more Import Auto Service is fantastic!! I have been a loyal customer for over 15 years. I started going to Import when I had a 1986 Volvo and needed my air conditioning repaired. I took it the dealer who wanted $2,000 to fix which I did not want to pay for something needed only during the summer. I always do thorough research and Import Auto Service had great reviews from customers and the Better Business Bureau. I decided to take my car to Import - to my amazement, the total cost was $800.00 and included some other services. That was the beginning of a great and long lasting relationship. Import kept my Volvo on the road for many years - I sold the Volvo in 2010 and the new owner still drives it and (on my recommendation) takes it to Import for servicing. Import now services my current Volvo. I trust Import completely - they are honest, ethical and are committed to providing quality service and having satisfied customers. The staff is always very friendly and courteous and the mechanics are experienced and knowledgeable. Import's prices are significantly less than the dealers and they have saved me a lot of dollars over the years. I cannot say enough good things about my experiences with Import (in my 15+ years) and I have recommended many people to Import and will continue to do so. Thanks Import Auto Service!! Gloria S. Alexandria VA Volvo Repair
Always excellent service for my volvos. Much cheaper than dealer. ... read more Always excellent service for my volvos. Much cheaper than dealer. They know volvo's like the back of their hand. Tim L. Springfield, VA