Plaza Tire Service 15 Logo

Plaza Tire Service 15

4.7(2204)

·

7:30 AM - 5:30 PM

Auto Service Excellence (ASE) certification

Contacts

(636) 937-3675Direct Call
https://locations.plazatireservice.comGo to Website
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301 Festus Centre Drive, Festus, MO 63028Get Directions

About us

Services offered

AC and Heating Repair,

Alignment,

Alternator and Starter Repair,

Makes this shop works with

Acura,

Alfa Romeo,

AM General,

Business hours

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Payment options

Credit Card, Debit Card, Cash

Meet the Technician

Owner

Photos and videos

Reviews

Submit your review

Overall rating

4.7

Overall rating based on 2204 reviews

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2204 reviews for Plaza Tire Service 15

Anonymous

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January 18, 2024 at 10:34 AM

You had a great deal on tires for my Lincoln MKZ. They were over $100 less than what I expected to pay. The guys behind the counter were great to deal with. I would definitely recommend the tires and location

Anonymous

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January 17, 2024 at 10:57 AM

I let them know that the low tire pressure light was on for the third time in two weeks and that I had added air to the tires all three times. Then decided to bring it in and have it checked. Sure enough, there was a nail in the tire, plus they patched the old plug someone had put in the tire. Great staff and Great service.

Anonymous

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December 21, 2023 at 10:07 AM

I'm always very happy with the service at Festus Plaza Tire.

Anonymous

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December 19, 2023 at 1:41 AM

I needed 2 new tires and an oil change for which I didn't have an appointment. I got my tires and they squeezed me in.

Anonymous

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December 18, 2023 at 2:39 PM

I was a "walk-in". I ask if the they could CHECK my battery. The Team checked and I needed a new battery. They get me IN and OUT within an HOUR. I'am a long time client! Thank you My Plaza Tire Team!!!

Anonymous

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December 9, 2023 at 3:26 PM

I had a nail in my tire and the Plaza team got my car in and took care of it quick and professionally.

Anonymous

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November 28, 2023 at 10:48 AM

I had a slow air leak in one of my tires, took it to Plaza in Festus. They got me right in and fixed the leak in less than 1/2 hour. My family has always had great confidence in this store and normally purchase our tires there We have also used their mechanics for other work with the same experience.

Anonymous

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November 27, 2023 at 12:10 PM

I pulled in with low tire pressure at 4:35 pm, they got it in , up, found the problem, fixed the issue and I was on my way by 5:52 pm! Now that’s what I call service! Thanks guys!

Anonymous

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November 27, 2023 at 7:23 AM

They got me in and outta there in 45 minutes! And thats with them changing 4 tires.

Anonymous

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November 25, 2023 at 11:37 AM

great servive

Anonymous

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November 22, 2023 at 10:41 AM

I appreciate that you had a tire available for my 28 year old car. Thanks

Anonymous

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November 21, 2023 at 10:45 AM

I was getting ready to go on a trip and wanted to make sure that my car was top-notch. I had them check all the fluids, change my oil, and I’ve been notes to me. I need a new set of tires and alignment. I didn’t realize it, but on the way home, it drove like a new vehicle. So thankful for all the guys that work there and their detailed to attention.

Anonymous

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November 18, 2023 at 12:44 PM

They fixed my tire fast and reasonable.

Anonymous

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November 17, 2023 at 11:31 AM

I had a flat and Plaza Tire had me on the road in a hour! Thanks!

Anonymous

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November 14, 2023 at 10:29 PM

My truck was due for new tires. The guys listened to my description of my driving needs and recommended a dual purpose tire. They were friendly and professional in getting my vehicle back on the road.

Anonymous

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November 12, 2023 at 6:43 PM

In the same day and out in a couple hours! Waty to go ! And on a Saturday !!! Happy camper I am

Anonymous

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November 8, 2023 at 5:47 PM

Great service.

Anonymous

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November 1, 2023 at 4:43 PM

Everyone was very nice my tires were delayed by a day so the next morning I got in got the tires done as soon as I got there, it was gone in an hour.

Anonymous

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October 31, 2023 at 3:35 PM

Excellent service!

Anonymous

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October 29, 2023 at 11:53 AM

I had four new tires and four sensors put on my car. It was all done in about an hour or so. Very pleased with the work that was done. A week later I had the same vehicle in for inspection and oil change. Again I was very pleased with the time it took and the work that was done. Staff there are all very polite and professional.

Anonymous

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October 27, 2023 at 4:00 PM

Always get great and fast service at plaza tire in Festus

Anonymous

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October 24, 2023 at 7:51 PM

Good service as always

Anonymous

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October 24, 2023 at 5:03 PM

Love my new tires got exactly what I wanted . Very fast service. Everyone was very patient with me in deciding what to get. Thank you

Anonymous

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October 21, 2023 at 3:57 PM

CHARLIE AND HIS CREW DID A GREAT JOB OUTSTANDING JOB!!

Anonymous

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October 21, 2023 at 11:15 AM

Got a new set tires for my car. Always get great service and great prices. I have taken all of my family’s vehicles there and will continue to keep going there

Anonymous

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October 14, 2023 at 1:38 PM

Excellent service

Anonymous

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October 10, 2023 at 11:24 AM

Brought it in to balance the tire pressure because I was getting a tire pressure alert. I can't get down and check/adjust the pressure easily, so they helped me a lot. They always do a good job, fairly quick, and at a good price. This was free!

Anonymous

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October 7, 2023 at 7:25 AM

Very knowledgeable about letting me know options for tires. Fast service, as I had just stopped by for info, and within 90 minutes was on my way with 4 new tires !

Anonymous

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October 5, 2023 at 1:12 PM

As always they take care of my car,

Anonymous

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October 5, 2023 at 5:18 AM

Purchased new tires, the price the and service was outstanding

Anonymous

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October 2, 2023 at 10:18 AM

Great experience as usual.

Anonymous

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September 30, 2023 at 12:48 PM

Was able to walk in and get 4 new tires that day. now a days, that can't always be said.

Anonymous

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September 29, 2023 at 11:23 AM

Inspection was done on time

Anonymous

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September 26, 2023 at 11:49 AM

Everyone was friendly and helpful. The information was for the betterment of my car and family. Safety was the number one concern.

Anonymous

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September 22, 2023 at 1:58 PM

Came in for an oil change, the staff there are always very helpful, and it's a quick in and out. Which is why I only take my vehicle to Plaza Tire

Anonymous

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September 16, 2023 at 10:55 AM

I found a hole in my tire that wasn’t leaking yet. I brought it in and the rep was very helpful and had the tire patched under warranty with zero issues.

Anonymous

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September 14, 2023 at 11:16 AM

You are the best, we have always gotten The best service, for years Thank you

Anonymous

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September 14, 2023 at 10:04 AM

The Festus location helped us get my tires rotated quickly and efficiently. I had waited at the Arnold location for 2 hours for a simple rotation and balance. Nobody has time for that! Grateful to have Festus, which will be our go-to location now.

Anonymous

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September 13, 2023 at 3:21 PM

I encountered a problem while trying to get new tires near my daughter’s school. As a solution, I exchanged cars with her and scheduled an appointment at Plaza Tire in Festus. The process of obtaining four new tires and an alignment was efficient and smooth. I consistently receive professional service whenever I visit this establishment.

Anonymous

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September 9, 2023 at 11:00 AM

I Trust Plaza, period. They address the issues I have and don't constantly try to upsell.

Anonymous

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September 7, 2023 at 11:49 AM

My car always runs great after Plaza Tire does their thing.

Anonymous

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August 30, 2023 at 1:27 PM

Always quick and courteous service.

Anonymous

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August 30, 2023 at 10:20 AM

Always straight forward and professional. Got my car in for tires and an inspection last minute and they were able to get me in and out in a reasonable amount of time.

Anonymous

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August 24, 2023 at 2:07 PM

Got me in on time and out quickly. Friendly service rep, will definitely use them again!

Anonymous

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August 23, 2023 at 12:12 PM

Excellent and fast service on a tire repair!

Anonymous

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August 22, 2023 at 10:30 AM

Always courteous and respectful. They never force me or push me to buy any services, and they're honest.!!!!

Anonymous

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August 21, 2023 at 4:00 PM

Service was fantastic!

Anonymous

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August 18, 2023 at 11:10 AM

I took my car in for new tires and an alignment. Given how busy they were, I was still in and out in a decent amount of time. They even squeezed me in for an alignment after saying they didn’t have the time to do so! I will definitely be back.

Anonymous

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August 14, 2023 at 10:42 AM

I had all four tires replaced. My husband took my car in as plaza tire is close to his office. Really happy with the service.

Anonymous

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August 11, 2023 at 11:58 AM

Although my car didn't pass the emissions inspection I was able to take it back and wait to have it reinspected once the problem was fixed. I had expected to wait another week for another appointment but these guys are professionals and honestly care for each customer one at a time. I never feel forgotten about

Anonymous

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August 8, 2023 at 3:03 PM

Fixed flat tire with mail in it in record time.

Anonymous

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August 4, 2023 at 4:06 PM

Great service. Traveling and had a tire going flat on a day with temps over 100 . Service manager squeezed me in for repair even though it was late afternoon. So thankful for service and clean waiting area.

Anonymous

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August 3, 2023 at 7:20 AM

You always do a great job.. but this time who ever done my Van left grease all over the glove box and door handles.. I guess they did it when they checked the cabin filter.. I took it and got it cleaned!!

Anonymous

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July 31, 2023 at 10:06 AM

Always a great job with tire installation

Anonymous

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July 28, 2023 at 3:29 PM

Great service. Repaired flat tire quickly. Friendly and helpful staff.

Anonymous

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July 27, 2023 at 1:46 PM

I had a flat tire with a nail in it made one call to Charles in Festus and he got me right in always outstanding customer service from plaza and mostly Charles

Anonymous

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July 25, 2023 at 11:12 AM

Charles advised and had a set of Michelin tires installed on my Toyota while I waited. He was knowledgeable and informative and the great customer service was appreciated .

Anonymous

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July 24, 2023 at 10:10 AM

I needed an emissions test and Plaza Tire got me in and out very quickly. They are always very professional!

Anonymous

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July 20, 2023 at 12:54 PM

Tires in stock - good price - mounted, balanced and out the door quickly.

Anonymous

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July 18, 2023 at 10:07 AM

Just needed my tires rotated. It was good.

Anonymous

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July 5, 2023 at 11:53 AM

I was in and out for service, tire balance and rotation Charles rocks!!

Anonymous

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June 26, 2023 at 12:39 PM

Anonymous

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June 26, 2023 at 5:49 AM

The alignment in my vehicle was very bad. At the last minute I had to get an alignment and these guys worked me in at the last minute. Very pleased with the service they provided. Fast efficient and respectful.

Anonymous

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June 23, 2023 at 5:36 PM

Very helpful. Great job!

Anonymous

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June 23, 2023 at 12:26 PM

My car making noise on highway , got me in Quick and had tires out of balance , one real bad ! Worked with them for 30+ years , RICH IS THE BEST!!

Anonymous

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June 15, 2023 at 11:25 PM

I recently needed a new set of tires so I called around to several local tire shops. Plaza Tire had the best price for the quality of tire I was looking for but more importantly had the best service of all 5 businesses I contacted. Darren (not sure of his last name) at the Festus location consistently offers professional customer service and is obviously committed to meeting each and every customer’s needs. I have used Plaza Tire several times over the past few years for various issues with our vehicles but after the most recent experience, I have decided I will no longer shop around with similar businesses. I will only go to this location and I will ask for Darren every single time. While employees in this day and age come and go, I hope you understand and acknowledge what Darren does on a daily basis to help grow your business.

Anonymous

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June 7, 2023 at 6:46 PM

We were completely satisfied with the two tires you installed on our RV. You said and stood by all required items done at time of installation. We are completely satisfied. Good job well done…, please pass it on to the mechanic that was the installer.

Anonymous

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June 7, 2023 at 12:49 PM

Did great job thanks

Anonymous

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June 2, 2023 at 11:17 AM

quick and efficient service. Service counter is always friendly and quick to serve.

Anonymous

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May 31, 2023 at 8:10 AM

service was great

Anonymous

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May 30, 2023 at 7:15 PM

Great service!

Anonymous

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May 23, 2023 at 10:42 PM

I needed a state inspection and although I mistakenly missed my appointment on a previous day, I was accommodated without delay.

Anonymous

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May 18, 2023 at 2:17 PM

The low tire pressure light came on three times in six weeks. On the third time, the service writer recommended further inspection, since the same tire was the low one each time. They found a nail in the tire, removed it, patched the tire, and sent me on my way.

Anonymous

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May 18, 2023 at 10:16 AM

Came in for an emissions test, left with the car running peppier. Can't beat that. Work was done on time and to spec.

Anonymous

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May 15, 2023 at 10:13 AM

Bought our tires from the Festus, Mo location. The staff was great and honest with us. I purchased the road hazard insurance for the first time and we just had to use. Got a nail in the front tire and the insurance covered 100%. I will buy all of.our tires from the Festus, Mo location.

Anonymous

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May 12, 2023 at 10:36 AM

As always the team at the Festus Plaza Tire team exceeded my expectations on a tire repair/ rotation. They were able to identify some unknown issues that needed fixing. I appreciate the team taking the time to make sure my ride is as safe as possible. I highly recommend this company and this location. These people are TOP NOTCH!

Anonymous

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May 10, 2023 at 12:51 PM

The guys down there at Plaza worked me in to the schedule and were upfront and honest about everything, they followed up throughout the day and they were completely transparent. I would 100% bring my truck back to them for whatever it needs.

Anonymous

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May 6, 2023 at 8:32 PM

Darrin and the team at Festus @ Plaza Tire are the best!

Anonymous

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May 2, 2023 at 9:36 AM

Darrin and staff took cate of my son's tire issue and had him back on the road same day. Excellent service.

Anonymous

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April 29, 2023 at 1:09 PM

good job as always, good service

Anonymous

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April 29, 2023 at 12:51 PM

Good set of tires. Good price. Good protection plan. Went to Festus location. Will definitely go back.

Anonymous

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April 25, 2023 at 12:20 PM

Thay put four tires on my car. And did a great job ??.

Anonymous

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April 10, 2023 at 6:58 PM

Had Plaza Tire install 4 new Firestone tires on my 20 inch custom wheels. They completed the complete changeover within a reasonable length of time. They loaded my stock tires and wheels in my utility trailer saving me the time of doing it. They have fast friendly service. I buy all my tires from the “Quick Change Artists”! A satisfied consumer.

Anonymous

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April 10, 2023 at 3:41 PM

Went in for a quote on tires and got a great price + recommendation. I ended up getting the tires and an alignment that day. Great service. Will return for sure.

Anonymous

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April 7, 2023 at 1:19 PM

Need a new tires for my truck went by and got a quote on a couple different brands went back the next day got them installed. Service is always good. Rick does a great job on running that shop.

Anonymous

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March 21, 2023 at 12:13 PM

Service is always excellent Rick is doing an awesome job managing the store. i’ve seen him jump in the shop several times when they were shorthanded.

Anonymous

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March 15, 2023 at 3:26 PM

Our granddaughter had hit a mud hole on a driveway that resulted in a severe shimmy when she drover. I called the Festus operation at 7:30 in the morning and explained her predicament to Rick who told me to bring it in. They cleaned up the tire, checked the wheel for straightness, balanced the tire and performed an alignment of the front end and did an emissions test. Ready to go that afternoon. Thanks to Rick and his team for the quick response and repair.

Anonymous

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March 4, 2023 at 1:01 PM

Very Prompt and Friendly service

Anonymous

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March 3, 2023 at 8:32 PM

Always a good experience.

Anonymous

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February 20, 2023 at 10:04 AM

Just had our 2019 Acura in for a simple emission test. All went well and was particularly surprised (and pleasantly) when Plaza took our vehicle in for the inspection right on time which was a 1:00 PM appointment.

Anonymous

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February 15, 2023 at 9:33 AM

Absolutely amazing service. Quick! Made my day so much better!

Anonymous

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February 13, 2023 at 8:33 AM

Great service in a timely manner.

Anonymous

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February 10, 2023 at 10:17 AM

Great service!

Anonymous

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February 10, 2023 at 9:56 AM

Prompt courteous service

Anonymous

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February 10, 2023 at 6:04 AM

I was in and out quick. Friendly staff. Thank you.

Anonymous

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February 8, 2023 at 8:29 PM

Called on them phone and they gave me quote and gave me an estimated time which was about an hour an a half they got me in and out in 44 mins I had a very good experience we’ll definitely recommend to orhers

Anonymous

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February 8, 2023 at 8:42 AM

Got my car serviced very quickly and was very satisfied with all!!

Anonymous

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February 4, 2023 at 2:00 PM

Had nail in tire. Brought the tire in to have it patched in and out in 15 minutes. Excellent service. I will keep coming back. Technician even loaded it in my truck without asking. All around great service and nice employees.

Anonymous

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February 2, 2023 at 2:45 AM

Tire purchase was accomplished quickly and professionally. I also could not get into my trunk and they got into it for me! I highly recommend them.

Anonymous

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January 31, 2023 at 12:38 PM

oil change done with a smile & in very timely manner

Anonymous

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January 30, 2023 at 9:15 AM

Very helpful, and fast service as I'm 73 years old and my husband has passed and it is very stressful to have to deal with somethings, they stepped right in and help like one of my kids would have

Anonymous

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January 28, 2023 at 9:54 AM

excellent service from all the guys there

Anonymous

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January 28, 2023 at 9:22 AM

These guys were really busy and they worked hard to get peoples tires fixed

Anonymous

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January 27, 2023 at 6:58 PM

I have used Plaza Tire on three occasions. Each time they gave me fast, superb service. Thanks guys!

Anonymous

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January 23, 2023 at 7:27 PM

The staff there are always knowledgeable and professional, and helpful with my questions when I was getting my tires for my car.

Anonymous

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January 21, 2023 at 9:53 AM

Had a rock in my wheel, was making a real loud noise

Anonymous

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January 20, 2023 at 10:46 PM

I can't remember his name but the man at the front desk who took care of me, went above and beyond. Very respectful, friendly and professional.

Anonymous

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January 19, 2023 at 11:49 PM

always happy with the service weather it is my bob cat tire or auto thank you

Anonymous

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January 19, 2023 at 12:18 AM

We brought in the car for a tire rotation, which was part of the package on the new tires. We were out inside of 15 minutes. I was very pleased with the service we received. I am glad to be a satisfied customer of Plaza Tire, Festus, Missouri.

Anonymous

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January 16, 2023 at 7:56 PM

Always great service. Thank you.

Anonymous

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January 16, 2023 at 11:08 AM

Great job I’ve been coming to you guys for several years and every one of your employees have been great

Anonymous

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January 13, 2023 at 9:33 AM

Any time I go to my shop they are friendly and fast.. always helpful

Anonymous

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January 4, 2023 at 2:16 AM

The service professional was prompt, pleasant and knowledgeable in his skill.

Anonymous

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January 3, 2023 at 1:01 PM

I came in to have a tire patched and the service was completed much faster than expected. Great job!

Anonymous

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January 2, 2023 at 11:04 PM

Great service!

Anonymous

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January 2, 2023 at 7:01 AM

Excellent service

Anonymous

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December 31, 2022 at 10:56 AM

Quick friendly service!

Anonymous

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December 27, 2022 at 11:29 AM

My car was getting new tires put on and I was going to get an alignment but they originally said they wouldn’t have technicians free to get it done that day. After a few minutes of being there they came and told me that they had a free second and they could get it done for me so they ended up getting it done as well. I will always go to tire plaza because the workers are always respectful and try to help you with everything you need. Always have the best experience at plaza tire no matter what location I go to.

Anonymous

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December 21, 2022 at 12:13 PM

I needed 4 tires bad!!! Called and spoke to Darren and he got everything setup extremely fast and tire were installed the next day! Darren was extremely professional and courteous. He is very good at his job. Keep up the good work!

Anonymous

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December 16, 2022 at 12:12 PM

Went in to schedule a tire rotation and was able to get it done right away

Anonymous

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December 13, 2022 at 5:41 PM

Always great service when I go to plaza tire. Even though I had to wait a day For the replacement tire They did it 1st thing the next morning in and out And think goodness I had a tire warranty

Anonymous

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December 12, 2022 at 9:01 AM

Had an oil change and tires rotated . I waited , Didn’t take very long and the invoice explains clearly the charges .

Anonymous

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December 9, 2022 at 6:51 PM

Picked up a nail resulting in a slow leak. I went by for a repair and was in and out quickly.

Anonymous

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December 8, 2022 at 2:45 PM

Had an appointment for an emissions test. Prompt service and out the door quickly.

Anonymous

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December 8, 2022 at 11:19 AM

As usual everyone was friendly and fast

Anonymous

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December 7, 2022 at 9:03 PM

good job fast

Anonymous

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December 7, 2022 at 5:32 PM

We needed two new tires before a trip, and the guys got everything done quickly and with plenty of care so our trip was a success.

Anonymous

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December 7, 2022 at 10:20 AM

We chose Plaza for just a simple new tire purchase. Only special issue we had was the fact that while on a road trip several months back we had to "slime" a tire due to a leak. When cold weather hit our area and after my usual winter pressure check I couldn't get one tire to take or release air. I warned Plaza of the issue and they handled it very well. They could have easily charged me for an entire TPMS sensor but they simply replaced the valve stem and all was good. Nice to know you can trust a vendor for honest service. We'll be going back.

Anonymous

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December 2, 2022 at 5:50 PM

They had my tires in stock and were able to get me in and out quickly. I will definitely go back for further service needs.

Anonymous

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December 2, 2022 at 9:30 AM

consistent low pressure on a tire. Found issue and no longer losing pressure.

Anonymous

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November 29, 2022 at 7:29 PM

I visited the Festus location due to having a crack in the sidewall of my tire. They got me in right away and discussed my options. I went ahead with new Falken Sincera tires. I was back on the road in no time. Thanks Festus team!!!

Anonymous

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November 28, 2022 at 4:29 PM

Always professional, courteous and do what they can to get you in. They are great!

Anonymous

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November 11, 2022 at 12:14 PM

Darin was professional and great to work with from beginning to end. He went above and beyond to communicate and get our car vacation ready! Top notch service!

Anonymous

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November 8, 2022 at 1:10 PM

Leaking trailer tire and no idea why. They found the problem and reset the tire which was leaking at the bead. Fixed quickly and out of there in a hurry. Thanks!!!

Anonymous

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November 2, 2022 at 8:23 AM

Squeezed me in to find my leak and get me going in 25 short minutes. Very much appreciated!

Anonymous

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October 31, 2022 at 9:09 AM

Great customer service! Which seems very rare in this day and age.

Anonymous

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October 25, 2022 at 3:09 AM

I brought it in for a front end alignment and they had it done and back to me fairly quick. Customer service from the guy behind the counter was awesome.

Anonymous

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October 24, 2022 at 1:47 PM

Repair my front tractor tire prompt! Appreciated the fast service.

Anonymous

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October 24, 2022 at 9:35 AM

Just moved to the area and called for an emissions test and oil change. The reps were friendly, and the job was done timely.

Anonymous

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October 24, 2022 at 7:56 AM

I went in to get new tires and was able to get them done that day. They did a great job installing them also.

Anonymous

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October 20, 2022 at 9:58 AM

They were fast and friendly.

Anonymous

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October 18, 2022 at 4:59 AM

Service was quick and professional and as always the desk personal were friendly and knowledgeable

Anonymous

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October 8, 2022 at 9:29 PM

Have Been At The Festus Store several Times Before. They Do Great Work.

Anonymous

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October 8, 2022 at 1:35 PM

My vehicle indicator light came on showing that one of my tires had low air pressure. I thought I possibly had a nail in my tire. Plaza Tire removed the tire and thoroughly checked it and determined that the problem was the valve stem. They put the proper pressure in all of the tires. Great and prompt service!

Anonymous

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October 4, 2022 at 5:59 AM

I had a nail in my tire. The gentleman explained that it could not be fixed. He was very helpful and kind.

Anonymous

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October 1, 2022 at 8:49 AM

The requested service was performed accurately and quickly. Very very pleased!

Anonymous

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September 30, 2022 at 5:27 AM

Had a tire rotation and alignment done. They were quick reliable

Anonymous

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September 27, 2022 at 6:42 AM

My tire was slowly losing air. They diagnosed and fixed the problem quickly. Very friendly service

Anonymous

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September 22, 2022 at 7:37 PM

Needed a tube installed in my lawnmower tire. They installed it quickly while I waited. Was able to get back home and finish mowing.

Anonymous

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September 22, 2022 at 3:18 PM

good

Anonymous

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September 21, 2022 at 10:34 PM

Troy was amazing at handling my issue with my vehicle!! Thumbs up!!

Anonymous

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September 21, 2022 at 5:38 PM

Great service

Anonymous

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September 20, 2022 at 7:49 PM

Great customer service honest and fair

Anonymous

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September 20, 2022 at 8:51 AM

Just had tires rotated

Anonymous

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September 16, 2022 at 8:22 AM

They did a great job

Anonymous

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September 16, 2022 at 8:01 AM

I needed new tires for my SUV and Plaza Tire was there to help. I got my 4 new tires at a good price and their employees were friendly and professional.

Anonymous

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September 14, 2022 at 1:13 PM

Did a great job very informative

Anonymous

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September 6, 2022 at 12:42 PM

Car needed part found, repairs done well . Rick took care of everything. Problem: picked up car and it had a cracked windshield. Rick thinks lawn co. shot a rock at it. Rick said they will take care of it, windshield to be found, but still waiting to hear something !!

Anonymous

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September 3, 2022 at 1:14 PM

In & Out Quickly - Rick diagnosed the problem & repairs were made fast...Keep Up The Good Work - Thanks again, Joe Tolsch

Anonymous

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August 23, 2022 at 7:13 AM

They ordered and replaced my tires very quickly. The service is great and the people working there are fantastic. I feel very comfortable with asking their advice and feel that they give me good advise.

Anonymous

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August 22, 2022 at 1:58 PM

Service Provided

very professional

Anonymous

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August 15, 2022 at 11:06 AM

Service Provided

Great place !!! Customer service reps are very informative and always get me in quickly.

Anonymous

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August 13, 2022 at 6:39 PM

Service Provided

Excellent customer service n work

Anonymous

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August 12, 2022 at 6:45 AM

Service Provided

I walked in without an appointment to have my tire repaired after running over something. The staff got me in asap and fixed me up. So nice and friendly.

Anonymous

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August 11, 2022 at 9:34 AM

Service Provided

Fast and friendly servicr

Anonymous

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August 10, 2022 at 4:07 PM

Service Provided

Dropped tire in AM not expecting it back till next day. Store was very busy. Got a call couple hours later that it was repaired!

Anonymous

·

August 10, 2022 at 8:21 AM

Service Provided

I was impressed by the easy Checkin and the quickness of the service.

Anonymous

·

August 10, 2022 at 4:49 AM

Service Provided

Good and efficient

Anonymous

·

August 8, 2022 at 2:30 AM

Service Provided

It's kind of difficult to comment on a state inspection. All I know is that I came in, I was welcomed by your employee behind the counter, and I was in and out in a very reasonable amount of time.

Anonymous

·

August 5, 2022 at 12:24 PM

Service Provided

I bought all 4 tires here about 18 months ago and have had several problems with this valve but the Festus location always gets me right in without an appt and makes the repair at no cost to me.

Anonymous

·

August 5, 2022 at 7:46 AM

Service Provided

They installed the wrong tires on my vehicle. After waiting 1 hour for the tires to be installed I walked out to find a cheaper set had been put on my vehicle. They did refund the price difference between the set I asked for and the set they installed. But I would have much rather had the tires I actually asked for.

Anonymous

·

August 4, 2022 at 12:30 PM

Service Provided

Prompt,courteous and efficient care,thank you!

Anonymous

·

August 2, 2022 at 7:00 AM

Service Provided

Excellent service for a surprisingly good cost.

Anonymous

·

July 29, 2022 at 8:27 AM

Service Provided

Told them that I was leaving on vacation!!! They provided really fast service!!!

Anonymous

·

July 28, 2022 at 7:05 PM

Service Provided

Work done in a timely, efficient manner

Anonymous

·

July 28, 2022 at 9:15 AM

Service Provided

I have been a customer for many years and never had any problems with the service I have received for my vehicles. I do want to make a suggestion to your techs to wash their hands as my steering wheel was grimy. Other than that I was satisfied with the service.

Anonymous

·

July 26, 2022 at 10:17 AM

Service Provided

Great. Long time customer

Anonymous

·

July 25, 2022 at 11:29 AM

Service Provided

Good

Anonymous

·

July 23, 2022 at 8:04 PM

Service Provided

The were very quick to get me in and out

Anonymous

·

July 23, 2022 at 8:46 AM

Service Provided

Called to check on getting a tire repaired on a Saturday morning late. They got it right in and took care of it.

Anonymous

·

July 22, 2022 at 2:22 AM

Service Provided

Was do quickly Friendly staff.

Anonymous

·

July 18, 2022 at 12:55 PM

Service Provided

Your work was completed very fast and at a good cost. All of your people were very professional and friendly. I am very satisfied.

Anonymous

·

July 18, 2022 at 7:18 AM

Service Provided

Firstrate

Anonymous

·

July 15, 2022 at 4:08 PM

Service Provided

I was treated with respect and the work was completed in a timely manner. I was informed about the procedure for obtaining a Plaza Tire credit card and was approved. This helped with the purchase of the tires and a front end alignment.

Anonymous

·

July 14, 2022 at 12:58 PM

Service Provided

They completeed what I asked for in timely manner.

Anonymous

·

July 14, 2022 at 7:56 AM

Service Provided

Service was excellent. Very friendly and efficient.

Anonymous

·

July 13, 2022 at 7:24 PM

Service Provided

All went well

Anonymous

·

July 13, 2022 at 4:20 AM

Service Provided

Had an appointment and they got me in and out on time. Spoke with mechanic and he was such a friendly nice guy great service!

Anonymous

·

July 9, 2022 at 5:14 PM

Service Provided

Always fast and friendly service.

Anonymous

·

July 8, 2022 at 12:04 PM

Service Provided

The service people who waited on me were very courteous and helpful. They understood what I wanted and made it happen. I thank them for their kindness

Anonymous

·

July 8, 2022 at 9:07 AM

Service Provided

Had a flat tire , couldn’t be patched, needed a new set of tires anyway ordered them, they said they would be in on Tuesday, this was Friday afternoon, tires were ordered, I left , was called about an hour later and they said my tires were in had them installed that afternoon.

Anonymous

·

July 8, 2022 at 7:23 AM

Service Provided

Everything was great

Anonymous

·

July 7, 2022 at 11:15 AM

Service Provided

Good quick change at a good price; courteous and thorough!

Anonymous

·

July 6, 2022 at 5:22 PM

Service Provided

Thank You for the Friendly Service.

Anonymous

·

July 4, 2022 at 9:27 PM

Service Provided

In and out in 30 minutes

Anonymous

·

July 1, 2022 at 9:41 AM

Service Provided

Brought my vehicle in on a busy Friday morning and turned it over to Darren at your Festus store. Went to breakfast and when I got back, there were four new Mickey Thompson tires on my vehicle. Fair price and quality work.

Anonymous

·

June 28, 2022 at 10:52 AM

Service Provided

Plaza Tire is always great. I’ve had nothing but great experiences with them, whether it be a tire issue or an oil change!

Anonymous

·

June 25, 2022 at 9:30 AM

Service Provided

They did a good job as always

Anonymous

·

June 24, 2022 at 11:40 AM

Service Provided

The mechanic brought me out to my vehicle and pointed out just what my car needed. he was very knowledgeable and courteous.

Anonymous

·

June 24, 2022 at 7:12 AM

Service Provided

Rick and his team got me in and out the door with my tires on in a timely fashion.

Anonymous

·

June 23, 2022 at 10:06 PM

Service Provided

Knew I had a tire that would not hold air. Able to air it up and drive in. Arrived before they opened and was third in line for tire service. In, repaired and on my way. Tire package was on my tires so my repair was free. Nice Job There is an advisor there who was younger with black hair who did not wait on me but I observed how he did his job. He's a keeper.

Anonymous

·

June 20, 2022 at 1:16 PM

Service Provided

You guys are amazing.

Anonymous

·

June 16, 2022 at 2:37 AM

Service Provided

Fast, accurate, and very customer oriented as usual.

Anonymous

·

June 14, 2022 at 8:05 AM

Service Provided

Just had my tires rotated. Got me right in and out. Very professional & polite

Anonymous

·

June 12, 2022 at 10:17 PM

Service Provided

Great customer service and got me in and out quickly

Anonymous

·

June 11, 2022 at 1:37 PM

Service Provided

Went in for rear tires. Got a great deal, very clean, and everyone was very nice.

Anonymous

·

June 10, 2022 at 10:30 AM

Service Provided

Service staff very friendly. I was in and out within an hour.

Anonymous

·

June 9, 2022 at 11:07 AM

Service Provided

Need a vending machine,

Anonymous

·

June 8, 2022 at 5:41 PM

Service Provided

Came by earlier in day to have air checked on truck ties. Guy who checked them was very polite and said they do check tires for one was losing air ...i said ok will make appointment next week had errands to do now to make it short was going through drive through and realized i could use a oil change....got done went back about hour from closing on a weekend holiday on Monday walked in got a appointment for oil change and checking out low tire .....always get very good service from everybody at Plaza

Anonymous

·

June 4, 2022 at 6:19 PM

Service Provided

Love these guys they take care of me look out for me and they do it with everyone that walked into the shop.

Anonymous

·

June 4, 2022 at 12:14 PM

Service Provided

Great experience at check in to check out.

Anonymous

·

June 3, 2022 at 4:36 AM

Service Provided

It was very good. People nice.

Anonymous

·

June 2, 2022 at 1:23 PM

Service Provided

I have been a customer for many years and the service recommended are always on POINT!

Anonymous

·

June 2, 2022 at 6:11 AM

Service Provided

Fast reliable service

Anonymous

·

May 31, 2022 at 9:43 AM

Service Provided

The shop quickly repaired my tire and confirmed it was covered by the warranty without my asking. Excellent, and Thank you!

Anonymous

·

May 28, 2022 at 10:51 AM

Service Provided

Fast, courteous and professional.

Anonymous

·

May 27, 2022 at 10:39 AM

Service Provided

Got me in quick on short notice. Excellent store !!

Anonymous

·

May 26, 2022 at 2:41 PM

Service Provided

My technician fixed a problem that I had already paid for from another company I am so glad that you have these professionals at my location

Anonymous

·

May 26, 2022 at 8:34 AM

Service Provided

I called to make an appointment, discussed my needs. They ordered my tires,got them quickly and I had an appointment that was at my convenience. My appointment went quickly. I am very satisfied with this location.

Anonymous

·

May 24, 2022 at 9:12 AM

Service Provided

Very helpful, friendly and fast

Anonymous

·

May 24, 2022 at 8:27 AM

Service Provided

As always..........great service

Anonymous

·

May 24, 2022 at 7:51 AM

Service Provided

In an out in less than an hour,great job

Anonymous

·

May 18, 2022 at 8:34 PM

Service Provided

Darrin was awesome to deal with and great job preformed

Anonymous

·

May 18, 2022 at 9:21 AM

Service Provided

They fixed a tire that keeps going flat!!! Problem was on the wheel rim! Took care of problem with the rim and didn’t charge me for it!

Anonymous

·

May 14, 2022 at 1:34 PM

Service Provided

did a great job

Anonymous

·

May 10, 2022 at 12:44 PM

Service Provided

The person I had direct contact with was courteous and knowledgeable. The work was done in a timely fashion, and, as far as I can tell, was correct and complete.

Anonymous

·

May 7, 2022 at 8:57 AM

Service Provided

This time I had an inspection down. I've used plaza for alot of maintenance on both my vehicles. Very ?? happy.

Anonymous

·

May 5, 2022 at 5:16 AM

Service Provided

Beau and Brandon gave excellent customer service. Ordered my parts contacted me arrived. Was called by name when arrived for my service. Can’t say enough about the service I received. Live in Jackson had to go Festus for service. Cape’s store on South Kingshighway wouldn’t do the service. Thanks Festus

Anonymous

·

May 2, 2022 at 9:27 AM

Service Provided

Quick and efficient

Anonymous

·

April 27, 2022 at 10:37 AM

Service Provided

I bought my tires at Plaza Tire in Festus. Tires needed checked for losing air. Took to Plaza and they thoroughly checked the tires, found the problem and fixed it. Very friendly and knowledgeable.

Anonymous

·

April 25, 2022 at 8:18 PM

Service Provided

Employee named Rick immediately checked me in upon arrival got my vehicle in right away, he then came and told me what the tech had discovered and solved my problem and I was able to still get to work on time. Hats off for a very positive experience to Rick and the tech who worked on my vehicle.

Anonymous

·

April 25, 2022 at 11:27 AM

Service Provided

They were very nice and fast. They did a great job and were professional

Anonymous

·

April 25, 2022 at 7:43 AM

Service Provided

Always do a great job!!

Anonymous

·

April 16, 2022 at 8:57 PM

Service Provided

Awesome

Anonymous

·

April 14, 2022 at 8:18 PM

Service Provided

They were informative and did the work in a timely manner

Anonymous

·

April 14, 2022 at 9:27 AM

Service Provided

Very fast and friendly

Anonymous

·

April 11, 2022 at 11:46 AM

Service Provided

Have street rod, always have had problem with balancing on Crager wheels, was told wheels were the problem, replaced tires because of age, Rick was able to get my wheels and tires so well balanced that the old Ford never rode so good.

Anonymous

·

April 11, 2022 at 10:30 AM

Service Provided

Quick and on time!

Anonymous

·

April 9, 2022 at 6:08 AM

Service Provided

Service was quick and friendly.

Anonymous

·

April 7, 2022 at 10:02 PM

Service Provided

Repaired my tire same day I brought it in. The other tire place in town could not. Thanks for the great service.

Anonymous

·

April 6, 2022 at 5:52 PM

Service Provided

was a tire recall and they took care of all details quickly

Anonymous

·

April 6, 2022 at 2:08 AM

Service Provided

Very fast

Anonymous

·

April 5, 2022 at 9:23 AM

Service Provided

Horrible noise when braking.The technician diagnosed the problem, parking brake shoes came loose and were scraping on the rotors. Got the necessary parts ordered, repaired everything, now the Land Rover is back on the road. Very happy with the super service I received ????

Anonymous

·

April 4, 2022 at 7:09 PM

Service Provided

rick is always knowledgeable on what the customers needs are. he goes out of his way to make sure customer gets what is needed.

Anonymous

·

April 4, 2022 at 7:22 AM

Service Provided

As always, the staff was friendly, good experience.

Anonymous

·

April 2, 2022 at 10:34 AM

Service Provided

There was incomplete service. I drove my car off the shop and it cause problem less than 1/4 of a mile on hwy 67. You didn't test drive the can before called me and told my car is ready Tammy

Anonymous

·

March 31, 2022 at 8:18 AM

Service Provided

I always bring my car there for oil change or tires.Very Courteous +knows what they are doing.

Anonymous

·

March 30, 2022 at 7:06 AM

Service Provided

New tires , first rotation

Anonymous

·

March 30, 2022 at 6:39 AM

Service Provided

Been going there since it was crystal tier with my dad and grandfather good to have a local place around still as always strait forward with the time

Anonymous

·

March 25, 2022 at 9:19 AM

Service Provided

They did a great job installing my new tires I was in and out very quickly

Anonymous

·

March 24, 2022 at 1:58 PM

Service Provided

Work was done in reasonable time and salesman was good . I feel prices are high but l can at least feel that the work is done with quality

Anonymous

·

March 24, 2022 at 10:11 AM

Service Provided

On time!

Anonymous

·

March 24, 2022 at 7:27 AM

Service Provided

Rick and Beau are top notch. I appreciate how quickly my tire was replaced. Service at this Plaza Tire has always been great. From being greated when I walk in to handing my keys back to me, these guys have it together.

Anonymous

·

March 17, 2022 at 2:01 AM

Service Provided

Always friendly and quick..

Anonymous

·

March 16, 2022 at 6:47 AM

Service Provided

I stopped by the Plaza Tire in Festus, Missouri to see if I could get my tires rotated. I was greeted by a friendly gentleman. He told me they could help me if I could wait a little while. It didn't seem very long before my car was in the shop. In a very reasonable amount of time my car was done and I was on my way. The waiting area was very clean and the staff professional.

Anonymous

·

March 12, 2022 at 4:55 PM

Service Provided

They found an issue with my cars tie rods and they were able to get fixed that same day.

Anonymous

·

March 11, 2022 at 8:37 AM

Service Provided

No problems

Anonymous

·

March 10, 2022 at 11:47 AM

Service Provided

Quickly started and finished service without delay.

Anonymous

·

March 9, 2022 at 7:51 AM

Service Provided

Tire rotation. Polite , prompt & professional

Anonymous

·

March 7, 2022 at 7:34 AM

Service Provided

Was done quickly!

Anonymous

·

March 4, 2022 at 9:25 AM

Service Provided

Got in and out very fast great job Rick

Anonymous

·

February 26, 2022 at 3:01 PM

Service Provided

We received excellent customer service and appreciate it very much!

Anonymous

·

February 26, 2022 at 12:05 PM

Service Provided

Very nice no hassle. Open about condition of tires and gave all options.

Anonymous

·

February 19, 2022 at 3:33 PM

Service Provided

quick and friendly

Anonymous

·

February 19, 2022 at 5:32 AM

Service Provided

Fast and friendly workers.

Anonymous

·

February 17, 2022 at 11:40 AM

Service Provided

tHE WORKERS WERE PLEASNT AND GOT ME IN AND OUT IN NO TIME

Anonymous

·

February 16, 2022 at 10:15 PM

Service Provided

Great customer service.

Anonymous

·

February 16, 2022 at 9:09 AM

Service Provided

Very good service!

Anonymous

·

February 15, 2022 at 12:32 PM

Service Provided

Excellent service, courteous, friendly, cost very good

Anonymous

·

February 14, 2022 at 11:43 AM

Service Provided

Very good

Anonymous

·

February 13, 2022 at 9:20 AM

Service Provided

They done good work

Anonymous

·

February 12, 2022 at 3:49 PM

Service Provided

Was really nice and good and fast

Anonymous

·

February 10, 2022 at 3:06 PM

Service Provided

Absolutely great staff, they were great to me

Anonymous

·

February 9, 2022 at 10:52 AM

Service Provided

Great service and were able to fix quickly. Thank you.

Anonymous

·

February 4, 2022 at 7:21 PM

Service Provided

Great service

Anonymous

·

February 4, 2022 at 8:58 AM

Service Provided

Rick does a great job as mechanic and manager

Anonymous

·

February 4, 2022 at 8:46 AM

Service Provided

As usual they got me right in.. and found the tire didn’t need fixing just a bead leak

Anonymous

·

February 3, 2022 at 7:29 AM

Service Provided

I bought their lifetime tire rotation and balance with my tires. Every 6,000 miles I walk in and they take care of it. I had no waiting to be taken in. The steering felt great when I left. I trust them.

Anonymous

·

January 27, 2022 at 8:55 AM

Service Provided

When 1st called about being side of highway with flat they said since I need to call roadside assistance and when I did they kept hanging up on me. When I was able to get someone change the flat. When checking out the tech said it was a big puncture hope the patch works if not bring it back and we will replace it under your road hazard plan. This is not what you want to hear when you have a 9 month old baby with you. This new set of tires this is the 2nd flat I have had in less than a yearl

Anonymous

·

January 26, 2022 at 1:02 PM

Service Provided

Gas was pouring out of a gas line. I went to Plaza to have them look at my car. I didn’t have an appointment but they went ahead and took my car in anyway. I really appreciate their concern and they repaired my car in a timely manner. I’ve been a customer of theirs for many years. I will continue to use them for car repairs and tires.

Anonymous

·

January 25, 2022 at 1:48 PM

Service Provided

Along with the Transmission flush, they also noticed possible Coolant leak and showed me where this may need to be replaced. "we" will keep an "eye" on it. Many thanks for service to my 2012 Cruze all these years!!!

Anonymous

·

January 22, 2022 at 6:27 PM

Service Provided

Had to replace a damaged tire

Anonymous

·

January 22, 2022 at 9:07 AM

Service Provided

Got me in and out quickly. Employees were personable and friendly.

Anonymous

·

January 21, 2022 at 3:04 AM

Service Provided

Two tires installed got me in and out quickly very professional

Anonymous

·

January 19, 2022 at 1:30 PM

Service Provided

did a great job with tires and getting me in and out

Anonymous

·

January 17, 2022 at 11:39 AM

Service Provided

Thank you so much for taking care of my car. Everyone is so helpful and polite when I go in for service, whether it's just air in my tires or a rotation. Glad to be doing business with you. Gail and James Murchison

Anonymous

·

January 17, 2022 at 9:09 AM

Service Provided

Plaza Tire employees have always been friendly, helpful and very professional to me. They've always backed up their guarantees and service.

Anonymous

·

January 15, 2022 at 12:29 PM

Service Provided

Great service and fair price new tires

Anonymous

·

January 14, 2022 at 11:53 PM

Service Provided

They were friendly and overall, knowledgeably. I did have to go back for reprogramming.

Anonymous

·

January 14, 2022 at 8:47 AM

Service Provided

Service is always quick, professional, couldn't ask for more.

Anonymous

·

January 6, 2022 at 7:40 AM

Service Provided

Counter gentlemen very friendly and helpful. Answered questions I had and were very respectful of me.

Anonymous

·

January 4, 2022 at 2:38 PM

Service Provided

I have been using this Plaza Tire location for a long time the manager, Rick always make sure that I am taken care of.

Anonymous

·

December 31, 2021 at 11:57 PM

Service Provided

Amazing and timely service! Would recommend anyone to have their vehicle serviced here.

Anonymous

·

December 27, 2021 at 5:03 AM

Service Provided

Stopped to have a low tire checked. In & out quickly. Everyone was very polite & courteous.

Anonymous

·

December 23, 2021 at 5:47 PM

Service Provided

Quick and easy tire rotation.

Anonymous

·

December 18, 2021 at 12:35 PM

Service Provided

Really good

Anonymous

·

December 18, 2021 at 10:37 AM

Service Provided

I had two service done there recently. One was an oil change on our Sequoia which has a metal engine shield underneath it. The same tech did it this time as last time and has had to correct the cover both times because of rusty bolts. He did a good job and happened to remember the vehicle from the last time. The other car was a Honda Fit. That went good to. After we got it back, the clunk noise in the front was good and you could tell the alignment was done well. The brakes appear to be in good shape too. They completed a safety and emissions for me and I was all set. Reasonable pricing, good service. That is why I keep coming back.

Anonymous

·

December 18, 2021 at 9:25 AM

Service Provided

All the guys there that helped were very knowledgeable and kind. I got towed in very close to closing time and I know they were busy but they got me taken care of and had nice attitudes about it all. I would recommend this shop to my friends and family.

Anonymous

·

December 17, 2021 at 4:28 PM

Service Provided

Have been a loyal customer of Plaza Tire for many years, and wouldn't consider any other provider for services that Plaza provides.

Anonymous

·

December 17, 2021 at 9:35 AM

Service Provided

They replaced the windshield wiper blades that I felt were defective Without any problem or argument

Anonymous

·

December 16, 2021 at 7:17 PM

Service Provided

they were fast and very informative about why i decided to have my tires balanced

Anonymous

·

December 16, 2021 at 5:13 PM

Service Provided

Thanks Rick

Anonymous

·

December 16, 2021 at 3:38 PM

Service Provided

Darren was great. He ordered new tires which had to be shipped.Darren kept me informed thru the whole process. Great Customer Service

Anonymous

·

December 15, 2021 at 11:25 AM

Service Provided

Work was done quickly, staff were pleasant and helpful, reasonable cost.

Anonymous

·

December 14, 2021 at 6:40 AM

Service Provided

Absolutely the best service , I will continue to use Plaza for my Truck alignment and tire rotations. I had an appointment set and was in and out in 1.5 hours

Anonymous

·

December 13, 2021 at 2:46 AM

Service Provided

Great people, great job!

Anonymous

·

December 11, 2021 at 7:16 PM

Service Provided

Purchased 2 tires and had them installed.

Anonymous

·

December 11, 2021 at 12:42 PM

Service Provided

I appreciated getting the appointment time as my 1st choice. They were timely, expressed the issues so I understood them and made the necessary corrections. Very professional and friendly.

Anonymous

·

December 11, 2021 at 9:54 AM

Service Provided

Repaired flat tire in a timely manner

Anonymous

·

December 6, 2021 at 7:39 AM

Service Provided

I made an appointment for 8 AM and had to wait 45 minutes for a five minute emissions test. Why make an appointment- that’s a ridiculous wait time

Anonymous

·

December 3, 2021 at 8:46 PM

Service Provided

My new tires got a good price and installed quickly. Everyone there was very pleasant and helpful.

Anonymous

·

December 3, 2021 at 8:17 AM

Service Provided

I had an appointment and my car was serviced and done within 45 minutes!

Anonymous

·

November 29, 2021 at 8:06 AM

Service Provided

GREAT

Anonymous

·

November 28, 2021 at 1:23 PM

Service Provided

The techs had me in and out in a minimal amount of time. The techs always provide me with great service combined with a great attitude.

Anonymous

·

November 27, 2021 at 3:05 PM

Service Provided

I thought I had a flat tire, but the staff here checked it quickly and determined there was no issue. They were prompt and courteous, and didn't even charge me anything.

Anonymous

·

November 27, 2021 at 11:20 AM

Service Provided

Great service

Anonymous

·

November 26, 2021 at 8:01 AM

Service Provided

Very nice and helpful.

Anonymous

·

November 24, 2021 at 11:13 AM

Service Provided

Every one was very nice fast and got me back on the road

Anonymous

·

November 24, 2021 at 6:10 AM

Service Provided

Darrin was the utmost professional as always. His knowledge and willingness to help in any situation is unmatched in the industry. I am sure you realize what you have in this member of your team and appreciate his contributions to the company.

Anonymous

·

November 23, 2021 at 9:56 AM

Service Provided

I had to leave my car overnight and I was told it would be pulled in the garage, not just left out on the lot. I appreciate that.

Anonymous

·

November 22, 2021 at 7:31 AM

Service Provided

Very reasonable cost and work done in a timely manner

Anonymous

·

November 22, 2021 at 7:17 AM

Service Provided

Provided an honest assessment- integrity over a sale goes a long way with me. It was just a valve stem problem. I will be back in the future.

Anonymous

·

November 20, 2021 at 4:08 PM

Service Provided

Made the appointment online and received confirmation however was not in the system when I arrived. After viewing my confirmation email they got right to work on my vehicle. I asked for my tires to be inspected after 2 different mechanics had recommended my 1 year old tires be replaced due to cupping. After inspection of my tires the service advisor said I had plenty of tread but the wearing was due to lack of rotation. Didn't ask any additional questions of me or offer anything other than live with the noise or replace the tires. Not even a suggestion or recommendation of rotation mileage or anything that would have helped me which I felt was not a service to me. Instead I had to find the information myself when the tire people could have provided me with the knowledge I could've used. I am appreciative that my appointment was honored but wished I would have gotten more advise that could have benefited me.

Anonymous

·

November 18, 2021 at 12:43 PM

Service Provided

Na

Anonymous

·

November 17, 2021 at 12:52 PM

Service Provided

They are quick and efficient. Love the staff

Anonymous

·

November 17, 2021 at 7:28 AM

Service Provided

As always, Plaza Tire does first class service. Thank you.

Anonymous

·

November 15, 2021 at 12:39 PM

Service Provided

Great job as always !

Anonymous

·

November 13, 2021 at 9:02 AM

Service Provided

I thought I was needing new brakes but was pleasantly surprised when I came to get my car-I didn't need them. They could have easily completed that service but told me "we will never do a service if it's not needed". This is why I will pass many other places to come to Plaza Tire. The staff are amazing!

Anonymous

·

November 13, 2021 at 1:47 AM

Service Provided

Very professional staff . Workers & office personnel very knowledgeable & friendly

Anonymous

·

November 10, 2021 at 9:27 AM

Service Provided

Very nice an fast , be nice if you brought back coffee

Anonymous

·

November 9, 2021 at 11:33 AM

Service Provided

Had a blowout, contacted Plaza tire and advised them what I needed. Upon arrival the vehicle was taken in and the tire removal/replacements were completed in less an than hour.

Anonymous

·

November 8, 2021 at 9:02 PM

Service Provided

Great service! Been a customer for many years.

Anonymous

·

November 8, 2021 at 7:48 PM

Service Provided

No one was wearing a mask in the store or the employees, not too happy about that with Jefferson County being in the RED

Anonymous

·

November 8, 2021 at 3:36 PM

Service Provided

All around great job from start to finish.

Anonymous

·

November 6, 2021 at 10:31 AM

Service Provided

Provided a tire that matched well with the others and provided quick and efficient service. I was surprised when they even carried the tire out to my car.

Anonymous

·

November 3, 2021 at 1:36 PM

Service Provided

Always pleased with the service they provide. Darin was my customer service agent and kept me informed of what was done and is very friendly. I appreciate that they remember my name (talking about rick) even though it might be months between visits. I always recommend them to my friends.

Anonymous

·

November 3, 2021 at 8:59 AM

Service Provided

Good job and fast

Anonymous

·

November 3, 2021 at 7:35 AM

Service Provided

Normally it’s a very decent experience. But I asked for a transmission flush because I was trying to spend over 250 so that way I could use the offer getting a 50 dollar credit card. But the mechanic refused to service it giving some crappy excuse. So the next time I’m driving all the way to Desoto instead of the one in Festus.

Anonymous

·

November 3, 2021 at 6:34 AM

Service Provided

Employees were very professional and polite!!

Anonymous

·

November 2, 2021 at 11:52 AM

Service Provided

They put two new front tires on my car but didn’t bother to check the air pressure on the back two which were both very low

Anonymous

·

November 1, 2021 at 4:58 PM

Service Provided

Fine job

Anonymous

·

October 30, 2021 at 11:28 AM

Service Provided

Great job, fast repair waited less than 1 hour.

Anonymous

·

October 28, 2021 at 2:58 PM

Service Provided

After inspecting my truck early in the day I was contacted with an estimate that I approved and in just a couple of hours my truck was ready to go%

Anonymous

·

October 27, 2021 at 10:00 AM

Service Provided

The service righter was very helpful setting up my appointment and completing the work.

Anonymous

·

October 26, 2021 at 7:23 AM

Service Provided

Good price, good product, great service.

Anonymous

·

October 25, 2021 at 8:40 AM

Service Provided

They were very friendly and helpful, thank you

Anonymous

·

October 21, 2021 at 11:22 AM

Service Provided

Good response

Anonymous

·

October 20, 2021 at 1:27 PM

Service Provided

Stopped at Festus, Mo location . I had my spare tire on my car due to a ruined tire. They put a new tire on my car in no time I was on my way. Very courteous and informative. Good job guys! Thank you!

Anonymous

·

August 6, 2021 at 12:19 AM

Service Provided

Brought my truck in for a repair and it was done quicker than I expected. Very satisfied with the repair. Everyone I had contact with was very polite. I have taken my vehicles there for quite a few years for tires, oil changes, and safety/emissions tests. I would recommend them to my family and friends.

Anonymous

·

July 31, 2021 at 10:18 PM

Service Provided

great repair

Anonymous

·

July 29, 2021 at 2:27 PM

Service Provided

Rick and his crew are amazing and the know how to take care of customers!

Anonymous

·

July 29, 2021 at 2:19 PM

Service Provided

wonderful service. thanks to Matt and the whole team. Great job!

Anonymous

·

July 26, 2021 at 9:21 PM

Service Provided

I only went because my tire would not hold air and the man on duty checked and found a small nail. He offered to repair it right then, and after hearing it would be half an hour I said yes. Well, it really took 2 hours; they were busy and I think I must have misunderstood. When I started to pay, they said I didn't owe them anything as I had bought my tires there and had the protection plan. What a surprise! They were very nice. The waiting room was clean and cool. I appreciated their service.

Anonymous

·

July 26, 2021 at 9:05 PM

Service Provided

Fast friendly service.

Anonymous

·

July 26, 2021 at 3:50 PM

Service Provided

Rick, stepped in and help the tech get my vehicle in and out in a timely fashion.

Anonymous

·

July 25, 2021 at 1:32 PM

Service Provided

Matt the service is top notch in customer service. Would recommend to anyone. Will definitely be back. Thank you.

Anonymous

·

July 25, 2021 at 11:32 AM

Service Provided

Vehicle was ready when they said it would be. Everyone was friendly and helpful.

Anonymous

·

July 24, 2021 at 3:13 PM

Service Provided

Fast and efficient

Anonymous

·

July 23, 2021 at 3:32 PM

Service Provided

5 stars! They are always great for me! Love the customer service and that they know me by name!

Anonymous

·

July 23, 2021 at 3:22 PM

Service Provided

Put one of the tires on backwards and one other tire was not properly tightened. Very dangerous!

Anonymous

·

July 22, 2021 at 2:20 PM

Service Provided

Great People , and the service is excellent ..AAAAA+++++

Anonymous

·

July 20, 2021 at 5:20 PM

Service Provided

I had a bad experience they don’t have cameras on their lot and don’t protect your property I will not be yawing them ever again

Anonymous

·

July 20, 2021 at 3:06 AM

Service Provided

Great gob

Anonymous

·

July 17, 2021 at 7:12 PM

Service Provided

Great work. Took longer than expected but that’s okay

Anonymous

·

July 17, 2021 at 2:11 PM

Service Provided

They do what's needed - not too much and not too little. They do it fast and they do it right and they do it for a fair price. I'm happy to take my car here.

Anonymous

·

July 16, 2021 at 5:40 PM

Service Provided

Plaza Tire in Festus was amazing to work with. We found competitive pricing online, checked the inventory status, and booked an appointment through their website and everything went perfectly. We did all of this at about 9pm and the very next morning received a call to confirm our appointment. Upon arrival, everything went just as smoothly and the tires are exactly what we were looking for. We definitely recommend Plaza Tire in Festus and we look forward to doing business with them again.

Anonymous

·

July 15, 2021 at 2:11 PM

Service Provided

Only place I take my vehicles to

Anonymous

·

July 14, 2021 at 11:43 AM

Service Provided

friendly, efficient service

Anonymous

·

July 10, 2021 at 1:55 PM

Service Provided

They are always so nice and polite. Their work is fast and great.

Anonymous

·

July 10, 2021 at 12:40 AM

Service Provided

They did a fast and good job

Anonymous

·

July 8, 2021 at 2:38 PM

Service Provided

great customer service, quickly got me in and fixed my tire.

Anonymous

·

July 8, 2021 at 1:40 PM

Service Provided

Professional, service as promised and expected in a friendly manner.

Anonymous

·

July 3, 2021 at 8:31 PM

Service Provided

.

Anonymous

·

July 3, 2021 at 2:08 PM

Service Provided

I did my part by checking in early for my appointment, and then Plaza did its part by getting the work done to spec and faster than anybody else to date. Would definitely be happy getting my car serviced here again.

Anonymous

·

July 3, 2021 at 1:39 PM

Service Provided

It was a re-do to balance my tires again, not happy as it was 3oz. off from prior balance same place. Had to make appointment and still waited hour to get started, overscheduled and behind at same time is bad for customers patience. I’ll be looking elsewhere for deals, I got my Michelin tires there and gotta try to keep rotated/ balanced road service till next set. Sorry you guys aren’t cheap so I ought not have to wait and have re-do’s same time.

Anonymous

·

July 2, 2021 at 1:44 PM

Service Provided

They are great. They fit me in to get my emissions done. I was in and out quickly and they even called me to let me know my Buick was finished & that I passed. I couldn't have asked for anything more. I will be back. Thanks for the help!

Anonymous

·

July 1, 2021 at 8:56 PM

Service Provided

I did my part and got my Hyundai in early, but Plaza-Festus did their part and more. Got the work done faster than other places, to spec. Happy to put my car in their hands anytime.

Anonymous

·

June 30, 2021 at 3:16 PM

Service Provided

Terrible communication and work knowledge

Anonymous

·

June 29, 2021 at 4:28 PM

Service Provided

Good job??

Anonymous

·

June 28, 2021 at 5:08 PM

Service Provided

did a great job

Anonymous

·

June 27, 2021 at 8:53 PM

Service Provided

I would give them a 5 rating. I had a very short wait for them to get started and they finished in just a short period. I’m very pleased.

Anonymous

·

June 24, 2021 at 5:16 PM

Service Provided

Everybody’s very helpful. And curious

Anonymous

·

June 23, 2021 at 10:52 PM

Service Provided

Great service and very accommodating. Love my new tires. Will be a return customer!

Anonymous

·

June 22, 2021 at 1:54 PM

Service Provided

Pleasant, man from garage provided info I needed to make decision.

Anonymous

·

June 22, 2021 at 12:45 AM

Service Provided

I had a 9:00am appointment and it was 9:30 before my vehicle was even taken back. After 20 minutes my vehicle was done but I had to wait another 15 minutes before they called my name to check out- the store was not busy and several workers were just standing at the counter. Appointment times need to be honored and if things are running behind then customers need to be made aware when checking in.

Anonymous

·

June 20, 2021 at 2:53 PM

Service Provided

Got what I wanted done

Anonymous

·

June 19, 2021 at 6:45 PM

Service Provided

A++++ as always

Anonymous

·

June 19, 2021 at 3:00 PM

Service Provided

Very good job excellent

Anonymous

·

June 17, 2021 at 5:37 PM

Service Provided

Always great service, and friendly staff

Anonymous

·

June 16, 2021 at 1:46 PM

Service Provided

courteous, efficient service

Anonymous

·

June 15, 2021 at 6:06 PM

Service Provided

On time with appt and quickly taken care of. Staff very courteous

Anonymous

·

June 13, 2021 at 2:16 PM

Service Provided

Arrived at appointment time, took the truck in, did the work and all is well. They continue to meet my expectations and thats why I keep going back.

Anonymous

·

June 13, 2021 at 1:44 PM

Service Provided

Excellent service.

Anonymous

·

June 11, 2021 at 2:46 PM

Service Provided

I only trust Rick and Plaza Tire to perform my routine maintenance on my work truck Rick is honest he has great customer service and he cares about his employees and customers

Anonymous

·

June 11, 2021 at 2:39 PM

Service Provided

Quick and courteous service.very personal service

Anonymous

·

June 10, 2021 at 10:16 PM

Service Provided

Fast, polite and great service.

Anonymous

·

June 10, 2021 at 7:48 PM

Service Provided

they have always provided fast professional service to me and my family

Anonymous

·

June 10, 2021 at 1:59 PM

Service Provided

Rick is great and give top of the line customer and tire service. I feel safe having all the family vehicles serviced at the Festus Plaza Tire. They will always have my business under the great leadership of Rick.

Anonymous

·

June 8, 2021 at 3:21 PM

Service Provided

Always great service

Anonymous

·

June 6, 2021 at 2:40 PM

Service Provided

A+++++ service

Anonymous

·

June 6, 2021 at 1:38 PM

Service Provided

I do not own this car. My wife had a tire repaired on her Acura though.

Anonymous

·

June 5, 2021 at 3:38 AM

Service Provided

#5. Quick in and out. Nail in tire. Less than an hour. Thanks!

Anonymous

·

June 2, 2021 at 1:49 PM

Service Provided

Prompt, efficient, courteous, this is a well run business! I highly recommend them!

Anonymous

·

June 1, 2021 at 10:04 PM

Service Provided

Great customer service and fast service. I was helped with new tire suggestions.

Anonymous

·

May 30, 2021 at 11:05 PM

Service Provided

Very good work !

Anonymous

·

May 30, 2021 at 5:29 PM

Service Provided

I have used Plaza Tire for years and service always Great!

Anonymous

·

May 30, 2021 at 1:43 PM

Service Provided

Very fast and friendly! Clean and great WiFi!!

Anonymous

·

May 29, 2021 at 1:25 PM

Service Provided

Only place I go to

Anonymous

·

May 23, 2021 at 9:25 PM

Service Provided

Service was excellent could not have been better

Anonymous

·

May 22, 2021 at 2:13 PM

Service Provided

They are always so polite and helpful. I will not go anywhere else.

Anonymous

·

May 20, 2021 at 4:56 PM

Service Provided

I was vert happy with the service I received. They found the problem an where able to correct it

Anonymous

·

May 20, 2021 at 1:33 PM

Service Provided

:)

Anonymous

·

May 19, 2021 at 3:47 AM

Service Provided

Always fast and great service when I go there for tires

Anonymous

·

May 18, 2021 at 1:09 PM

Service Provided

THEY ARE ALWAYS KIND AND FRIENDLY FROM TIME YOU ENTER THE DOOR. MOST OF ALL THEY DO A GREAT JOB AND THEY DO EVERYTHING THEY SAY THERE GOING TO DO. VERY WELL PLEASED WITH EVERYONE I TALK TO AT THIS LOCATION. THANK YOU FOR YOUR CONSIDERATION. GOD BLESS. THIS IS DEFINITELY A 5 STAR.

Anonymous

·

May 14, 2021 at 2:13 PM

Service Provided

Responded to my tire repair as a walk-in in reasonable time

Anonymous

·

May 13, 2021 at 4:41 PM

Service Provided

Plaza Tire has always been an honest company. Extremely friendly and treats you like family. I have been dealing with them for over 15 years. I will not go to anyone else.

Anonymous

·

May 13, 2021 at 1:37 PM

Service Provided

Great job every time

Anonymous

·

May 13, 2021 at 11:06 AM

Service Provided

Always great service

Anonymous

·

May 12, 2021 at 3:09 PM

Service Provided

Very busy,but,great staff and services.

Anonymous

·

May 11, 2021 at 1:48 PM

Service Provided

Oil change. Nothing remarkable. Nice staff.

Anonymous

·

May 10, 2021 at 9:51 PM

Service Provided

Thank you

Anonymous

·

May 6, 2021 at 4:48 PM

Service Provided

I had a flat that couldn't be repaired so I bought 4 new tires that were about due to be replaced. There was a set of Michelin's best on the showroom floor that I bought for a good price with rebates. Quick service even though it was quite busy. Very satisfied.

Anonymous

·

May 6, 2021 at 1:28 PM

Service Provided

Always great

Anonymous

·

May 5, 2021 at 11:37 PM

Service Provided

Service was quick and they were able to complete my unscheduled tire repair in a timely fashion.

Anonymous

·

May 5, 2021 at 11:24 AM

Service Provided

Great service!

Anonymous

·

May 4, 2021 at 2:25 PM

Service Provided

Great place

Anonymous

·

May 3, 2021 at 9:15 PM

Service Provided

They are always wiling to help out. I am retired, and widowed. It is comforting to know that I can count on these great guys Nancy Schopp

Anonymous

·

May 3, 2021 at 3:12 PM

Service Provided

They always give great, friendly service!

Anonymous

·

May 3, 2021 at 1:33 PM

Service Provided

I picked my car up after the oil change, drove it home and then took it right back because it had leaked oil all the way home. I had a mess in my garage and 2 streams of oil along my whole driveway!!! NOT HAPPY!! They were closed so we left the keys In the drop box and called them first thing the next morning. I hadn't heard back from them after 4 1/2 hours so I called to see what they found only to find our they hadn't even looked at it yet. I feel like I should have been top priority that morning. Turns out a gasket was pinched causing the leak. When I went to pick it up I wasn't even offered an "I'm sorry this happened " or maybe a coupon for a free oil change. We have been taking our cars to Plaza Tire for several years and feel like they could have handled this situation much better. VERY DISSAPOINTED!!! AND I STILL have oil all over my driveway!!!!!!!!!

Anonymous

·

May 3, 2021 at 1:01 AM

Service Provided

Great company with friendly staff. I would recommend them to everyone.

Anonymous

·

May 2, 2021 at 1:24 PM

Service Provided

Excellent service. In and out in about an hour.

Anonymous

·

May 1, 2021 at 5:27 PM

Service Provided

They did a great job and finished quickly. My car drives like new. The only reason I didnt give them 5 stars is that they didnt clean up after the work and I had to take it back to have grease removed from the interior of my car. The Manager was very apologetic and it was taken care of right away.

Anonymous

·

April 30, 2021 at 6:14 PM

Service Provided

Poor service, counter person was rude to my wife we will never go back there

Anonymous

·

April 30, 2021 at 4:37 PM

Service Provided

Take all my vehicles to Plaza. Dependable, friendly and a reasonable price.

Anonymous

·

April 30, 2021 at 1:32 PM

Service Provided

.

Anonymous

·

April 28, 2021 at 8:10 AM

Service Provided

Great job!

Anonymous

·

April 27, 2021 at 4:25 PM

Service Provided

Top of the line service. Friendly and personable. Great place for tires.

Anonymous

·

April 27, 2021 at 1:56 AM

Service Provided

Didn’t have to wait very long, and work was done as I asked it to be!!!!??????????????

Anonymous

·

April 26, 2021 at 7:11 PM

Service Provided

My father had always used Plaza Tire in Festus, and when I moved down to Festus I now use them. Friendly, timely and always get me in and back on the road.

Anonymous

·

April 26, 2021 at 5:50 PM

Service Provided

Great service and people! The manager that day helped me out right away for what I needed done.

Anonymous

·

April 26, 2021 at 12:44 PM

Service Provided

Great service

Anonymous

·

April 25, 2021 at 6:01 PM

Service Provided

They got me in that day, in an hour, and did my service for me.

Anonymous

·

April 24, 2021 at 11:56 AM

Service Provided

Everything went well

Anonymous

·

April 23, 2021 at 6:24 PM

Service Provided

Staff friendly and very helpful. Short wait time.

Anonymous

·

April 22, 2021 at 7:15 PM

Service Provided

Plaza Tire came through for me. I had never even been to this location, I needed an unusual test done on an unusual car, due to an urgent unusual situation. Not only did they do it at their very earliest possible opportunity (first thing the very next morning!), but they did so quickly (not even 5 minutes), and with excellent outgoing attitudes (being friendly, joking around, and generally just making it a nice place to be)! I genuinely can't say anything bad, at all, about this place. I would even recommend this location, over the other nearby Plaza Tire locations I've also previously been to! So big thanks to Bo (or is it Beau? I rudely didn't ask) and his associates! You guys are an excellent example of business done right.

Anonymous

·

April 22, 2021 at 1:16 PM

Service Provided

Employees has a negative attitude the whole time and they put a size to small front tire on my car during a previous visit, which I didn't know until I took it somewhere else with honest and courteous mechanics. Never going back.

Anonymous

·

April 21, 2021 at 10:58 PM

Service Provided

Took care of my tire balance and rotation very quickly

Anonymous

·

April 21, 2021 at 3:22 PM

Service Provided

The guys are always great

Anonymous

·

April 21, 2021 at 2:05 PM

Service Provided

People are amazing and got me in on a last minute notice. Quality and fast work will use them again.

Anonymous

·

April 18, 2021 at 12:20 AM

Service Provided

They had the battery I needed in stock. There was no wait. They took my vehicle in immediately. Staff was friendly and professional.

Anonymous

·

April 16, 2021 at 10:11 PM

Service Provided

I got there early and they were able to get my van in. It took longer then I expected, but it is hard to get to the lights. I feel safer now that my turn single lights are working. I will go back again and tell others about them.

Anonymous

·

April 15, 2021 at 5:42 PM

Service Provided

Excellent service, pricey but the care they took was great. They set me up with a great set of tires for my truck and my needs.

Anonymous

·

April 15, 2021 at 1:30 PM

Service Provided

they were great like always!!

Anonymous

·

April 15, 2021 at 1:25 PM

Service Provided

Darren & Rick are always on top of providing the best service for my 6 vehicles!!

Anonymous

·

April 14, 2021 at 3:54 PM

Service Provided

A bit more communication would have been nice during the check in process but overall the technicians were fast and the price of the tires were unbeatable.

Anonymous

·

April 14, 2021 at 2:42 PM

Service Provided

Always very helpful and very professional

Anonymous

·

April 14, 2021 at 2:05 PM

Service Provided

Didn't have to wait long. Very friendly and respectful

Anonymous

·

April 13, 2021 at 1:53 PM

Service Provided

Service was prompt and accurate, however I noticed a slight wheel vibration at higher highway speeds and my car has a pull to the left now. It will need to go back to be checked, I am also a little disappointed in the tire quality, the tires are very noisy on the road at mid to higher speeds and I suspect the tires as the cause of the left hand pulling as the car had no issues before

Anonymous

·

April 13, 2021 at 1:43 PM

Service Provided

Quick service repaired Tire Sensor and done with no appointment in 2 hours. Thanks

Anonymous

·

April 13, 2021 at 1:36 PM

Service Provided

So friendly and nice and fast. Def recommended them!!

Anonymous

·

April 13, 2021 at 1:23 PM

Service Provided

The team was friendly and helpful through the entire process.

Anonymous

·

April 12, 2021 at 10:50 PM

Service Provided

Every time I take my car in to Plaza Tire they are always polite & professional on getting done with wherever I need . I will continue to go there for my car needs,

Anonymous

·

April 12, 2021 at 2:31 PM

Service Provided

The tire tech was CONSTANTLY on the phone instead of doing his job on my vehicle. He got it done EVENTUALLY in his own good time. He had to come up front to look for a small medicine bottle like asprin or SOMETHING! When I work at the Amazon sort center in Hazlewood we could NOT use our phones except in times of emergency or during break. This policy needs to be implemented at Plaza Tire. I know Rick the manager would LOVE this policy.

Anonymous

·

April 12, 2021 at 2:27 PM

Service Provided

We have always been pleased with Plaza Tire and give them a 5

Anonymous

·

April 12, 2021 at 1:05 AM

Service Provided

Excellent service ??

Anonymous

·

April 11, 2021 at 1:34 PM

Service Provided

Job done same day

Anonymous

·

April 11, 2021 at 1:00 AM

Service Provided

Great place to get your car serviced. Very professional and friendly place. They will never do you wrong!!!!

Anonymous

·

April 10, 2021 at 2:43 PM

Service Provided

Great crew, fast and always a great job

Anonymous

·

April 9, 2021 at 1:34 PM

Service Provided

Customer service was amazing! Super professional and answered all my questions about the difference in the tires. He explained in detail my protection plan coverage and made sure to give me a copy of it. Service was fast and done perfectly. Very pleased with my purchase and the service!

Anonymous

·

April 6, 2021 at 11:41 PM

Service Provided

give plaza tire a 5 excellent company to get tires and service on your vehicle

Anonymous

·

April 6, 2021 at 6:04 PM

Service Provided

Made a 11am appt... Was there on time.... Didn't take my vehicle back until 11:30. This happens a lot at this location.

Anonymous

·

April 6, 2021 at 4:13 PM

Service Provided

Got me in on a busy Saturday and had 4 new tires mounted and balanced on my truck in under 2 hours. Great price on tires.

Anonymous

·

April 5, 2021 at 3:41 PM

Service Provided

Gave me a ride home when car had to be left overnight

Anonymous

·

April 4, 2021 at 12:05 AM

Service Provided

The techs i DO NOT TRUST as a LONG TIME coustomer the: training, copentency, trust ISN'T THERE! Rick i trust, but as a manager he can only do so much! The SHOP manages need to be IN THE shop NOT up front stuck behind a computer ordering parts! The front staff need to LEAD, if an employee has a problem listen. I have NOTHING but problems after Plaza Tire balances my tires that need rebalanceed, due to wear or other reasion I have to keep bring it back, but Untill he retired I took my vehicles to Tomkat alignment (who was also a tire rack dealer) a small 1 person shop balanced my tires they STAYED balanced. Still using equipment 10 years old, but STILL the best Hunter industry had to offer to THIS DAY! So THIS is why I can only give 3 stars PLUS I needed 2 tires 255/70/16 AT & I couldn't get them till Monday, I had 1 that was just balanced (left front) come apart on me at 70 mph on the interstate in the middle of the night (last Thursday) I had a right rear rear that I found out was coming apart due to me INSISTING they be road forced.

Anonymous

·

April 3, 2021 at 1:45 PM

Service Provided

The Plaza Tire staff in Festus is always AMAZING!! Very knowledgeable, and professional. Thank you again!!!

Anonymous

·

April 2, 2021 at 1:50 AM

Service Provided

Rick runs a tight ship with great employees and friendly staff. Only place I go my family has been using this location over 40 years

Anonymous

·

April 1, 2021 at 2:01 PM

Service Provided

Prompt and efficient work finishing the annual emissions inspection on my vehicle.

Anonymous

·

April 1, 2021 at 5:15 AM

Service Provided

They have always been prompt, professional and courteous. That is why they continue to get my business after 6 straight years and 4 vehicles.

Anonymous

·

March 30, 2021 at 4:09 PM

Service Provided

The staff was very friendly and helpful!! I highly recommend this business!!

Anonymous

·

March 30, 2021 at 2:26 PM

Service Provided

Fast service.

Anonymous

·

March 30, 2021 at 1:31 PM

Service Provided

The service was great and amazing. They gave me all possible tire replacement options for my vehicle. They were fast on the actual replacement of all 4 tires. Same day service! They also took the time to go over the warranty in good detail. Awesome place for tires and trusted mechanics!

Anonymous

·

March 29, 2021 at 1:58 PM

Service Provided

I called them because I have been having to air up a tire 1x a week and it was finally just getting on my nerves. I also needed a tire rotation. They got me in quick! They also saved me money and helped me for future visits!

Anonymous

·

March 28, 2021 at 2:29 PM

Service Provided

Plaza Tire has never given me any reason to go anywhere else. The service is first rate and the prices are quite competitive.

Anonymous

·

March 28, 2021 at 3:48 AM

Service Provided

Friendly service. Great prices.

Anonymous

·

March 27, 2021 at 3:15 PM

Service Provided

Great service and support. I have no reason to go anywhere else.

Anonymous

·

March 26, 2021 at 1:49 PM

Service Provided

the services performed were excellent, the time required was excessive, since they provide an appointment time. Was almost one hour.

Anonymous

·

March 25, 2021 at 5:59 PM

Service Provided

They are always courteous and kind ??

Anonymous

·

March 25, 2021 at 1:40 PM

Service Provided

Excellent job as always

Anonymous

·

March 24, 2021 at 2:01 PM

Service Provided

Very good

Anonymous

·

March 24, 2021 at 1:39 PM

Service Provided

5 stars

Anonymous

·

March 23, 2021 at 4:31 AM

Service Provided

Very nice people they took care of me and I Appreciate it. No one els could get my tires off. But Plaza did and now I’m rolling with my new tires. Thank you all very much

Anonymous

·

March 23, 2021 at 12:58 AM

Service Provided

Excellent work at a fair price. I really appreciate the ride home while I wait for my vehicle.

Anonymous

·

March 22, 2021 at 4:26 PM

Service Provided

Live 25 miles away to come here

Anonymous

·

March 21, 2021 at 7:50 PM

Service Provided

Helpful, competent and efficient employees. Some even had smiles! I'm seldom able to get an appointment, it is just "come in and wait and hope" to get something done. The "waiting room" would be right at home in a detention center for adults under arrest for some awful crime.

Anonymous

·

March 21, 2021 at 4:57 PM

Service Provided

Great service as always.

Anonymous

·

March 21, 2021 at 2:37 PM

Service Provided

We purchased a complete set of tires for my car. The service was great it was speedy and fast. But I do not think I'll come back for any more service because of a gentleman that works there. When I was checking out the gentleman that was doing my bill was trying to talk me into the roadside service for $39 and I said no I was not interested. That's why I had roadside service through my insurance. But the gentleman working next to him stuck his nose in and was obnoxious and said but that don't pay for the repair of a tire. I said I only work 2 mi from home and 2 mi back I don't need to worry about it. This upset me to all ends. I don't like to be talked down to because I'm a woman and it's a car situation.I do feel like I got a great price for the tires and I was happy with the time and the service that it took to complete. But I'm not happy with being talked down to like that.

Anonymous

·

March 21, 2021 at 5:17 AM

Service Provided

Knew my situation and worked with me . Made an appointment for me around my schedule.

Anonymous

·

March 20, 2021 at 2:41 PM

Service Provided

Service is good, and I have no problem besides poor record keeping. You have this listed as a 1998 Jeep Grand Cherokee. I haven't owned the 98 Jeep for years. I bought tires for that in 2014 or 2015. I put 4 tires on my 95 Cherokee about 3 months ago, and just put 4 on my GMC Canyon. This also created confusion when I showed up for my appointment.

Anonymous

·

March 19, 2021 at 2:14 PM

Service Provided

Fast, friendly and efficient

Anonymous

·

March 18, 2021 at 4:15 PM

Service Provided

They are always excellent in customer service and quality of tires! I'm glad Rick H is back!

Anonymous

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March 18, 2021 at 3:49 PM

Service Provided

It's the middle of a pandemic and only 1 of the the employees in the whole building was a wearing a mask. Completely ridiculous.

Anonymous

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March 18, 2021 at 2:47 PM

Service Provided

Always courteous and helpful

Anonymous

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March 15, 2021 at 3:49 PM

Service Provided

Good people. Always kind and helpful

Anonymous

·

March 14, 2021 at 6:01 PM

Service Provided

Awesome

Anonymous

·

March 14, 2021 at 1:54 PM

Service Provided

Efficient and friendly

Anonymous

·

March 14, 2021 at 1:52 PM

Service Provided

Reasonably prompt service, competent and efficient front desk. Crummy waiting area but what could I expect - at a car repair and maintenance facility.

Anonymous

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March 14, 2021 at 1:44 PM

Service Provided

When I went out and talked to your shop the guy was wonderful and a pleasure to deal with. My ssue came after I picked up the car. I saw my tire levels were way off. I took the car back and they said it would take a while for the pressure sensors to adjust to the new tires. The next day they still were way off. I called and they said bring it back because when they set the TPMS it must have not set it(and that is very common). I live in Desloge so I didn’t drive it back. On Saturday I took it to your Desloge location and they said the issue was my tires pressures were a actually off. Here are what the tires pressures were. 48,49.30 and 17. Not one was correct, that is unacceptable. If I did not have a car that showed my tire pressure I would have drove on those tires until I had them rotated and by then the tires could have been damages or worse. I did call and talk to the manger and he was concerned with what happens, I feel he was going to take care of that issues so it would not happen again.

Anonymous

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March 13, 2021 at 3:41 PM

Service Provided

Great guys great service

Anonymous

·

March 13, 2021 at 2:30 PM

Service Provided

Great service.

Anonymous

·

March 12, 2021 at 3:35 PM

Service Provided

Always professional and helpful!

Anonymous

·

March 12, 2021 at 2:07 PM

Service Provided

This is the best store in this area! I live in another town. We have a plaza Tire less then a mile from where I live. I will never return to that plaza because of poor service and poor management. I would drive 500 miles to go to Festus Plaza. Way better run and much friendlier staff!! Thank You Plaza Tire

Anonymous

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March 11, 2021 at 3:33 PM

Service Provided

Did not have to wait long for them to service my car. The service managers are polite and very thorough on questions I had.

Anonymous

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March 10, 2021 at 5:25 PM

Service Provided

As always Plaza Tire in Festus delivered fantastic service. Dave and Darren at the front desk were awesome and the worker who repaired the flat tire was fantastic, I highly recommend Plaza for tires, alignments, oil changes and other auto repairs and will continue to be a repeat customer.

Anonymous

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March 10, 2021 at 4:13 PM

Service Provided

I had to get a tire replaced and it was going through a third party for insurance. Plaza tire handled it awesome! Even though they had to work with the insurance steps and guidelines they did it and kept me informed as the process went along.

Anonymous

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March 10, 2021 at 3:31 PM

Service Provided

Very quick and great tires had one issue and it was handled immediately which shows they care about their customers and that’s a true test of how great their customer service is. I live in St Louis but go here because of that.

Anonymous

·

March 9, 2021 at 1:24 PM

Service Provided

#1

Anonymous

·

March 8, 2021 at 4:24 PM

Service Provided

I love the family environment and how they are always honest and straight forward. The staff treats you like family and value customer. They listens to your ideals and concerns about your vehicle and have meaningful comments that you understand.

Anonymous

·

March 5, 2021 at 9:52 AM

Service Provided

Excellent customer service, and fast.

Anonymous

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March 4, 2021 at 6:33 PM

Service Provided

I was not happy with the service at all. I had to have my car towed to Plaza because it would not start. Long story short, it took them 6 days to get my car fixed. Then I picked it up on the sixth day, drove it on the 7th day and it started acting up again. Had to take it back. I was not kept informed, by phone call, as to what was going on. Since I was a “walk in” so to speak, my car was just worked on whenever they could fit it in. That is my only means of transportation. I had to borrow cars to get to work & when I was not working, I had to stay home. I felt like I was being treated as a second class citizen because I did not have an appointment. My car did not give me an appointment to break down. Usually I am pretty happy with Plaza, but the last two times I have taken my car there, service has not been good. Not real happy with them at all.

Anonymous

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March 3, 2021 at 12:19 AM

Service Provided

Service was fast and the employees were very courteous. I will most definitely be back.

Anonymous

·

March 2, 2021 at 1:26 PM

Service Provided

Good service!

Anonymous

·

February 27, 2021 at 7:40 PM

Service Provided

Got me in and out quick for rotating and balancing my tires.

Anonymous

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February 27, 2021 at 1:44 PM

Service Provided

They were very efficient and courteous

Anonymous

·

February 26, 2021 at 5:22 PM

Service Provided

Great honest crew and good work

Anonymous

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February 26, 2021 at 4:43 PM

Service Provided

Plaza always takes good care of my family automobiles and has for 30 plus years.

Anonymous

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February 25, 2021 at 8:38 PM

Service Provided

I could not get the tires I wanted finally just settled on a cheaper tire.

Anonymous

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February 25, 2021 at 2:21 PM

Service Provided

We always receive excellent and friendly service here!

Anonymous

·

February 23, 2021 at 5:15 PM

Service Provided

Always excellent and quick service at Plaza Tire!

Anonymous

·

February 22, 2021 at 1:31 PM

Service Provided

Guys at Plaza Tire in Festus are always friendly and knowledgeable.

Anonymous

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February 21, 2021 at 5:28 PM

Service Provided

We were in and out quickly

Anonymous

·

February 21, 2021 at 2:12 PM

Service Provided

Darren had excellent customer service. Tires are good as promised. Very happy with it all.

Anonymous

·

February 20, 2021 at 2:53 PM

Service Provided

Quick service for a slow leak. In and out in no time.

Anonymous

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February 19, 2021 at 11:59 PM

Service Provided

Staff excellent; polite and extremely helpful during hectic times of poor weather conditions.

Anonymous

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February 19, 2021 at 3:50 PM

Service Provided

Great job as always

Anonymous

·

February 16, 2021 at 1:54 PM

Service Provided

Great staff and great job

Anonymous

·

February 15, 2021 at 1:22 AM

Service Provided

Plaza is always so friendly, honest and trustworthy. It’s definitely my preferred auto care center and I never feel pressured into adding on services that other centers do.

Anonymous

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February 14, 2021 at 4:40 PM

Service Provided

I thought the people there were very nice and professional. The work they did was swifter than I anticipated.

Anonymous

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February 14, 2021 at 3:04 PM

Service Provided

Very kind and professional. Quick turn time.

Anonymous

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February 12, 2021 at 9:20 PM

Service Provided

They're friendly fast and fair in prices I will go back if need too

Anonymous

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February 12, 2021 at 1:51 PM

Service Provided

Beau gave the best Customer Service experience I have ever received! Your Festus team went out of their way to schedule my 3 hr appointment the very same day I called! You've got a great crew at this location Sara from California

Anonymous

·

February 11, 2021 at 11:31 PM

Service Provided

Very nice staff. Minimal wait time.

Anonymous

·

February 11, 2021 at 6:24 PM

Service Provided

Crooks! I wonder how many other people go to them for a simple tire repair only to be told the tire can’t be repaired, that they need a new tire and the others are pretty worn so best just to get a new set. I bought some junk falken wild peaks from them a few months ago and have had three flats already, went to two different stores for two if the repairs and they both tried to tell me they couldn’t be repaired. But we’ll sell you a new one. Like I said earlier, crooks!

Anonymous

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February 11, 2021 at 1:34 PM

Service Provided

Friendly, knowledgeable, and efficient service writers. The service was done well and quickly.

Anonymous

·

February 10, 2021 at 9:19 PM

Service Provided

Very professional and timely visit.

Anonymous

·

February 8, 2021 at 7:01 PM

Service Provided

All was good.

Anonymous

·

February 8, 2021 at 1:30 PM

Service Provided

Always does a great job

Anonymous

·

February 5, 2021 at 1:32 PM

Service Provided

Speedy service friendly staff

Anonymous

·

February 5, 2021 at 1:32 PM

Service Provided

Quick and efficient thank you

Anonymous

·

February 5, 2021 at 12:00 AM

Service Provided

Recently had quite a bit of top notch work done for a good price. Very happy customer.

Anonymous

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February 4, 2021 at 2:11 PM

Service Provided

Scheduling was quick, pricing as described (no surprises), and follow up was great.

Anonymous

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February 1, 2021 at 7:22 PM

Service Provided

the workers at this plaza location are great to work with, and go out of their way to make you happy.

Anonymous

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February 1, 2021 at 5:39 PM

Service Provided

Good overall but slightly slower than expected.

Anonymous

·

February 1, 2021 at 1:49 PM

Service Provided

Rick did excellent job!!

Anonymous

·

January 30, 2021 at 8:50 PM

Service Provided

The service there was great and the time frame to get in and out was spot on. They've saved me at $75 that DAY. I got to use a $20 off coupon. .

Anonymous

·

January 29, 2021 at 2:29 PM

Service Provided

Being able to call and schedule your service or just show up; Plaza Tire is really accommodating. Their service is quick and they give you a realistic price. Newly moving to Festus, my wife and I refuse to take our cars anywhere else.

Anonymous

·

January 28, 2021 at 3:18 PM

Service Provided

This visit was efficient

Anonymous

·

January 26, 2021 at 9:39 PM

Service Provided

Excellent service, very knowledgeable, and price was very competitive. Will definitely be back as a customer.

Anonymous

·

January 26, 2021 at 7:00 AM

Service Provided

Servicing was prompt and courteous.

Anonymous

·

January 24, 2021 at 3:18 PM

Service Provided

Everyone is very polite and nice. They make you feel like you are an important person.

Anonymous

·

January 23, 2021 at 3:46 PM

Service Provided

Service was fast and friendly. Only reason for 4 stars was after I left i noticed that all 4 tires were a different tire pressure. Went home and adjusted myself

Anonymous

·

January 22, 2021 at 2:08 PM

Service Provided

I called, received a competitive quote, took my car in, and was out within an hour!!

Anonymous

·

January 21, 2021 at 2:05 PM

Service Provided

Very friendly staff and get you in and out quickly!

Anonymous

·

January 19, 2021 at 10:06 PM

Service Provided

Quick easy

Anonymous

·

January 19, 2021 at 1:48 PM

Service Provided

Stopped in for a tire rotation and was in and out in 45 minutes. Excellent service by Darren Gosling and the garage crew.

Anonymous

·

January 19, 2021 at 12:30 AM

Service Provided

Great service, polite employees, covid safety minded...what more could I want?

Anonymous

·

January 18, 2021 at 9:30 PM

Service Provided

Thank you

Anonymous

·

January 18, 2021 at 2:35 PM

Service Provided

The employees are always friendly and helpful.

Anonymous

·

January 18, 2021 at 1:25 PM

Service Provided

Great customer service always.

Anonymous

·

January 17, 2021 at 5:01 PM

Service Provided

Person behind counter taking payment had no mask on, I asked him where is your mask and he just gave me a strange look and said oh I am social distancing. Could have cared less. I feel your counter people should be wearing masks when speaking to customers to keep me safe and also them.

Anonymous

·

January 17, 2021 at 4:30 AM

Service Provided

Very hood

Anonymous

·

January 15, 2021 at 1:35 PM

Service Provided

Plaza Tire does great work.. we have been going there for years Thanks!!

Anonymous

·

January 14, 2021 at 1:43 PM

Service Provided

Exactly what they said.

Anonymous

·

January 13, 2021 at 3:40 AM

Service Provided

Super helpful and friendly as always. I needed to have a tire replaced, they let me know 2 more tires were close to life's end and that I needed an alignment. Also helped answer any question I had about alignments and tired rotations. I continue to give business to this location because I appreciate that they do not talk down to me because of my lack of knowledge or gender. The associates always seem happy to help or answer anything for me. I have been coming here for 3-ish years and will continue to do so. Great customer service. Great knowledge.

Anonymous

·

January 11, 2021 at 11:34 PM

Service Provided

Great service at a great price. Thanks

Anonymous

·

January 11, 2021 at 9:43 PM

Service Provided

.

Anonymous

·

January 10, 2021 at 5:00 PM

Service Provided

Great Service!

Anonymous

·

January 9, 2021 at 12:31 AM

Service Provided

Every time I go to Plaza Tire in Festus I am extremely satisfied with everything from how I am greeted to the professional job. Steve has been an outstanding employee!

Anonymous

·

January 8, 2021 at 4:10 PM

Service Provided

Took my new 2021 GMC Canyon Denali to the Plaza Tire in Festus Mo. I been using Plaza Tire for 20+ years. Purchased the Protect Plan, Lifetime Balancing, Nitrogen, Lifetime Alinement. Beau listen on what I wanted done on the 2021 GMC Canyon Denali. He also could see I was a repeat customer. Plaza Tire In Festus Missouri got all this done in hour & 15-20 minutes. Driving my 2021 GMC Canyon Denali home I could really tell a ?? % Better Ride. You Can Not Go Wrong With Plaza Tire Service. Give Beau, Plaza Tire Service In Festus, Missouri A Opportunity.. Plus My 2021 GMC Canyon Denali Stayed New Clean From Their Caring Store.

Anonymous

·

January 8, 2021 at 3:42 PM

Service Provided

They were able to do a tire rotation, oil change, and an emissions inspection in an hour and a half. Awesome.

Anonymous

·

January 8, 2021 at 1:47 PM

Service Provided

??

Anonymous

·

January 8, 2021 at 9:12 AM

Service Provided

Always a great experiance, done right the first time, will not break your piggy bank, finished when promised. I drop my vehicles off at our Festus Plaza Tire with complete confidence they will be well taken care of and returned better than when they arrived.

Anonymous

·

January 7, 2021 at 7:14 PM

Service Provided

Friendly, efficient and does the job right!

Anonymous

·

January 7, 2021 at 3:31 PM

Service Provided

They were so great!! I was in a panic because of a flat tire and the rest of them were in bad shape and they got in within the hour, replaced all four tires and I was on my way so fast. They were friendly and treated me like I’d been there a hundred times and it was my first. I would definitely recommend them again. Thanks Plaza Tire!!

Anonymous

·

January 6, 2021 at 2:40 PM

Service Provided

Great job getting me in at last minute

Anonymous

·

January 6, 2021 at 2:22 PM

Service Provided

Friendly service as always.

Anonymous

·

January 6, 2021 at 12:16 AM

Service Provided

upsold me an unnecessary warranty without asking or telling me, but instead giving me the impression that the amount I was quoted was for tires only. After the sale had been completed and I looked at the receipt, I realized that the $39 warranty was on there without my consent.

Anonymous

·

January 5, 2021 at 1:52 PM

Service Provided

Great service and price.

Anonymous

·

January 5, 2021 at 1:37 PM

Service Provided

Fast and efficient

Anonymous

·

January 5, 2021 at 1:33 PM

Service Provided

Got my tire fixed very quickly

Anonymous

·

January 3, 2021 at 6:58 PM

Service Provided

Excellent service and great employes

Anonymous

·

January 1, 2021 at 6:23 AM

Service Provided

They did a great job of getting my tires installed on very short notice.

Anonymous

·

December 30, 2020 at 8:15 PM

Service Provided

Great work at a good price

Anonymous

·

December 29, 2020 at 10:58 PM

Service Provided

Always get great customer service here!

Anonymous

·

December 29, 2020 at 7:25 PM

Service Provided

I had tire problems on the road. I called Plaza and they fit me in. I had 2 nails and needed a new tire. Very greatful

Anonymous

·

December 29, 2020 at 2:47 PM

Service Provided

They do go work and are honest with customers.

Anonymous

·

December 29, 2020 at 1:23 PM

Service Provided

.

Anonymous

·

December 28, 2020 at 10:57 PM

Service Provided

great job as always

Anonymous

·

December 28, 2020 at 3:19 AM

Service Provided

Great service as always

Anonymous

·

December 28, 2020 at 2:33 AM

Service Provided

I wish they'd offer more discounts

Anonymous

·

December 26, 2020 at 1:32 PM

Service Provided

Provided excellent customer service! Very fast and friendly staff! Made me fell very welcome! Will definitely use Plaza for any future tire and auto repair needs!

Anonymous

·

December 24, 2020 at 1:32 PM

Service Provided

Fixed my leak quickly while I waited. Friendly, courteous staff.

Anonymous

·

December 23, 2020 at 1:48 PM

Service Provided

A+++ service

Anonymous

·

December 22, 2020 at 3:29 PM

Service Provided

Fast friendly service. Great pricing. Definitely would go to again.

Anonymous

·

December 20, 2020 at 2:14 PM

Service Provided

Great people too work with

Anonymous

·

December 20, 2020 at 2:02 PM

Service Provided

Fast, friendly and efficient

Anonymous

·

December 20, 2020 at 12:02 PM

Service Provided

Appointment made for front end alignment. Check in was fast. Received call when service was done. Check-out was fast. Friendly staff.

Anonymous

·

December 19, 2020 at 8:18 PM

Service Provided

Everything was fine.

Anonymous

·

December 17, 2020 at 3:12 PM

Service Provided

Great service

Anonymous

·

December 17, 2020 at 1:32 PM

Service Provided

Very nice people who work there. Very helpful and friendly. I ho there because I trust them to do a good job

Anonymous

·

December 15, 2020 at 1:51 PM

Service Provided

Great job ??

Anonymous

·

December 15, 2020 at 10:12 AM

Service Provided

Fast and polite service

Anonymous

·

December 14, 2020 at 8:08 PM

Service Provided

Great customer service!

Anonymous

·

December 13, 2020 at 10:58 PM

Service Provided

Plaza tire always has quick and complete service.

Anonymous

·

December 12, 2020 at 6:34 PM

Service Provided

A+++++

Anonymous

·

December 12, 2020 at 6:23 PM

Service Provided

Quick, and courtius service.

Anonymous

·

December 11, 2020 at 4:55 PM

Service Provided

Horrible I’ll never spend any money their ever agin and sadly I buy atleast 3 sets of slicks every year hope this place closes down horrible customer service and the Arnold location

Anonymous

·

December 11, 2020 at 4:44 PM

Service Provided

Always fast, friendly and courteous.

Anonymous

·

December 11, 2020 at 4:02 AM

Service Provided

Everything went well.

Anonymous

·

December 10, 2020 at 12:35 PM

Service Provided

5?? Four new Nokian tires for my MKZ. Nice ride and great price and service!!

Anonymous

·

December 8, 2020 at 3:36 PM

Service Provided

Great job

Anonymous

·

December 8, 2020 at 2:03 PM

Service Provided

A year or two ago I purchased the lifetime wheel alignment package. The problem is, my wheels are never aligned properly. This time, they rotated the tires and aligned the wheels, yet it drives worse than before. Today I brought it back in since they didn’t align the wheels properly, nor did they spin balance the wheels. Hoping for a successful visit!

Anonymous

·

December 7, 2020 at 2:49 PM

Service Provided

Great friendly service!

Anonymous

·

December 6, 2020 at 6:14 PM

Service Provided

Just perfect

Anonymous

·

December 6, 2020 at 2:36 PM

Service Provided

Everybody there are very pleasant and take very good care of your vehicle

Anonymous

·

December 4, 2020 at 3:35 PM

Service Provided

Were very helpful

Anonymous

·

December 4, 2020 at 1:05 PM

Service Provided

Purchased new tires, wait time was short and price was good.

Anonymous

·

December 2, 2020 at 2:42 PM

Service Provided

fast in and out great job

Anonymous

·

December 2, 2020 at 2:07 PM

Service Provided

Great service with great prices.

Anonymous

·

December 1, 2020 at 3:17 PM

Service Provided

They got me right in and I didnt have a long wait. The guy at the counter had great customer service.

Anonymous

·

December 1, 2020 at 3:15 PM

Service Provided

Excellent customer service

Anonymous

·

December 1, 2020 at 2:35 PM

Service Provided

I specifically go to this location in Festus MO, which is a bit further for me than the Arnold, MO location. The customer service is that much better, including communication. I've also used the Farmington, MO location when I was visiting family. Good company, but the Festus, MO location is and has been doing things they way they should be done.

Anonymous

·

November 30, 2020 at 3:09 PM

Service Provided

Great customer service very pleased with with the installation and the product. Will definitely go back !!

Anonymous

·

November 30, 2020 at 1:08 AM

Service Provided

Responded to an email form I submitted the night before. Baue called the next morning. We set up a time and my wife brought the car in. The price and service was good. The install appears fine.

Anonymous

·

November 26, 2020 at 2:55 PM

Service Provided

Small store and it was busy that day so it took a while to get checked out. Not much help behind the counter. Otherwise I’d give 5 stars.

Anonymous

·

November 26, 2020 at 1:59 PM

Service Provided

This visit was for a flat tire repair, no issues on this one in and out in 40 minuets, but previous flat repair was one hour and forty minuets. My only complaint is the price.

Anonymous

·

November 22, 2020 at 6:32 PM

Service Provided

My service was taken when I soon as I got in there preciate them listen to me and say mole people in their very friendly friendly to talk to and discuss things they did everything I asked for and did it without any question and got it done in a reasonable time they have great respect for their customers and doing a great service for each person that comes in our recommend them to anybody who asks

Anonymous

·

November 21, 2020 at 6:23 PM

Service Provided

The Plaza store in Festus, always comes through for me. They took care of a bad oil leak problem for me very quickly. Had my truck back on the road in 2 days. I’m glad this store is in my neighborhood.

Anonymous

·

November 21, 2020 at 4:32 PM

Service Provided

Mgxktc

Anonymous

·

November 21, 2020 at 1:47 PM

Service Provided

Appointment was at 3 and they took my car back before my appointment time. I was in and out in no time.

Anonymous

·

November 20, 2020 at 2:31 PM

Service Provided

Great service team.

Anonymous

·

November 19, 2020 at 2:44 PM

Service Provided

Great service at a good price

Anonymous

·

November 18, 2020 at 2:05 PM

Service Provided

Techs generally do a great job and they work very hard. My time in and out was average. My score of 4 is driven by the fact that the last two visits to Plaza Tire generated me having to return to have my tire sensors recalibrated.

Anonymous

·

November 17, 2020 at 2:04 AM

Service Provided

They did a great job on the price of my tires and install. I’d give 4.5 stars if I could!

Anonymous

·

November 17, 2020 at 2:02 AM

Service Provided

These guys do a good job. All around good team here.

Anonymous

·

November 16, 2020 at 4:02 PM

Service Provided

Professional!! Friendly!! Knowledgeable!!

Anonymous

·

November 15, 2020 at 4:58 PM

Service Provided

I have done business with Plaza tire for a lot of years and find that i have always had good service with them. They are very friendly and courteous. Had my oil changed and they had it done within 45 minutes., checked all the fluids and the tires as well. Have always got good service from them. I would recommend them to anyone.

Anonymous

·

November 15, 2020 at 3:12 PM

Service Provided

We love Festus Plaza Tire! Yes, you might do a little better cost-wise someplace else, but the customer service here is so worth it. They are fast and honest. They almost always have a coupon running for standard services. And the tire protection plan brings us back again and again. So worth it!!

Anonymous

·

November 15, 2020 at 2:35 PM

Service Provided

We’re fast friendly and professional

Anonymous

·

November 14, 2020 at 10:49 PM

Service Provided

The guys were very nice helpful professional

Anonymous

·

November 13, 2020 at 10:16 PM

Service Provided

We’re good and efficient and nice

Anonymous

·

November 13, 2020 at 1:49 PM

Service Provided

Good experience, went well

Anonymous

·

November 11, 2020 at 12:30 AM

Service Provided

Always prompt and courteous!

Anonymous

·

November 8, 2020 at 2:38 PM

Service Provided

Had to wait a little longer than expected , but worth the wait.

Anonymous

·

November 7, 2020 at 3:22 PM

Service Provided

fast service,car is all good now.

Anonymous

·

November 7, 2020 at 1:30 PM

Service Provided

Friendly, neighborhood people

Anonymous

·

November 6, 2020 at 11:04 AM

Service Provided

Work performed as expected

Anonymous

·

November 6, 2020 at 4:23 AM

Service Provided

Got 6 brand new tires and paid for 6 brand new valve stems and didn’t drive it but home less than a half a mile and the next morning which was Sunday my tire was flat. First thing Monday morning I go down to see what happen and the tech tells the manager it was flat because of the valve stem and he said when they did it on Saturday they didn’t change it so I go out and look and they only changed two out of the 6 valve stems that they charged me for.

Anonymous

·

November 6, 2020 at 1:14 AM

Service Provided

Great service and friendly people

Anonymous

·

November 2, 2020 at 2:57 AM

Service Provided

Quick and wonderful service.

Anonymous

·

November 1, 2020 at 6:05 PM

Service Provided

Ok

Anonymous

·

October 31, 2020 at 1:30 PM

Service Provided

Let's just say I'll never take my car there again.

Anonymous

·

October 30, 2020 at 4:49 PM

Service Provided

Very professional They don’t waste your time and get the job done right away. The benefits of having them meet your tire needs pays more beneficial services for you down the road.

Anonymous

·

October 29, 2020 at 2:17 PM

Service Provided

I noticed the mechanic walking around my vehicle spinning the tires and looking at me. then sent someone in to tell me how bad I needed tires. I said I didnt have the money now and they didnt give me the quote on the new tires in case I wanted to get them later. I have never seen service where they act suspicious like that. I had to ask for the quote and they wanted to take more time to find the quote. I will not return to plaza tire

Anonymous

·

October 28, 2020 at 2:43 PM

Service Provided

Service seemed to be good. They were knowledgeable in explaining, but felt like they could have communicated it better. It seemed they would have talked differently if I were a man.

Anonymous

·

October 27, 2020 at 8:57 PM

Service Provided

You company do a great job and good customer service

Anonymous

·

October 27, 2020 at 2:23 PM

Service Provided

I would give zero if I could. I had a flat in brand new tires purchased from you in August. Had to wait 5 hours to get it repaired with an APPOINTMENT! That’s ridiculous. Also, why plug and not patch? Seems like the cheap way out. I will never buy from you again. Back to Dobbs or elsewhere.

Anonymous

·

October 24, 2020 at 2:05 PM

Service Provided

Work was done on time and at reasonable price. We have used Plaza for years and see no reason to change.

Anonymous

·

October 24, 2020 at 1:29 PM

Service Provided

Great staff, got me in and out in about a hour.

Anonymous

·

October 24, 2020 at 12:26 AM

Service Provided

I like the people who work there. They are very friendly and always helpful.

Anonymous

·

October 23, 2020 at 4:31 PM

Service Provided

They are good at what they do

Anonymous

·

October 23, 2020 at 2:49 PM

Service Provided

They did a good job!

Anonymous

·

October 23, 2020 at 2:23 PM

Service Provided

Great job

Anonymous

·

October 22, 2020 at 5:36 PM

Service Provided

Excellent service on short notice yet

Anonymous

·

October 21, 2020 at 11:24 PM

Service Provided

im taken my service to some other service.

Anonymous

·

October 20, 2020 at 1:33 PM

Service Provided

They were super busy but still managed to my leaking tire repaired. Thanks

Anonymous

·

October 19, 2020 at 3:33 PM

Service Provided

Plaza Tire Service gave me the service I requested in a timely manner, and without any problems. The staff there are friendly and helpful, and do no try to push anything on the customer that is unwanted or unnecessary. I give them good marks for their service.

Anonymous

·

October 17, 2020 at 9:20 PM

Service Provided

Very personable & professional.

Anonymous

·

October 17, 2020 at 1:42 PM

Service Provided

Very bad service

Anonymous

·

October 15, 2020 at 6:59 PM

Service Provided

Fast service

Anonymous

·

October 15, 2020 at 1:14 PM

Service Provided

Great Service & very professional!

Anonymous

·

October 13, 2020 at 4:18 PM

Service Provided

Excellent service

Anonymous

·

October 11, 2020 at 9:05 PM

Service Provided

Great work in a timely manner.

Anonymous

·

October 10, 2020 at 2:52 PM

Service Provided

Steve and all the employees always do a great job.

Anonymous

·

October 9, 2020 at 10:53 PM

Service Provided

Very respectful!! Thank you for the new tires y’all!??

Anonymous

·

October 9, 2020 at 10:40 PM

Service Provided

I would suggest an appointment if you are going there. I walked in and had a very long wait. But the service and employees were very nice and polite.

Anonymous

·

October 9, 2020 at 10:35 PM

Service Provided

Overall, good service and price. But little things could be better. Had my tires balanced and rotated. One day later the low tire pressure light came on. They didn't check air pressure. Got new tires this week. Everything was fine, but when I checked them after getting home, some valve caps were missing. Big things, excellent, little things, 2 stars.

Anonymous

·

October 7, 2020 at 11:00 PM

Service Provided

Imagine setting up an appointment to get your car looked at, being treated with professional courtesy, and have the mechanics not spin webs about what's wrong with your car. That's what it is like at Plaza Tire in Festus. To tell you how good my experience was; they took my car back less than 5 minutes after showing up for my appointment, completed the work timely (while my toddler and I waited in the lobby), and gave quick professional customer service. I certainly want treated like that anywhere else in the Festus area.

Anonymous

·

October 4, 2020 at 2:42 PM

Service Provided

Steve is awesome always a smile and never fails to take care of any of my needs. Highly recommended them

Anonymous

·

October 3, 2020 at 2:01 AM

Service Provided

The best customer service! Thank you

Anonymous

·

October 2, 2020 at 9:24 AM

Service Provided

Honored Warranty on bad ball bearing. Found problem

Anonymous

·

September 29, 2020 at 5:06 PM

Service Provided

Always does a very good job

Anonymous

·

September 28, 2020 at 1:55 PM

Service Provided

Service ,good ,, price estimate for work to be done for re-inspection was thru the roof

Anonymous

·

September 28, 2020 at 2:04 AM

Service Provided

I have been doing business with this Plaza Tire store since 2009. I have bought quite a few sets of tires, had many oil changes, and mechanical work done here too. I have always been treated right, and I will continue to use this store. I highly recommend it. .

Anonymous

·

September 28, 2020 at 1:09 AM

Service Provided

I’ve been buying tires from Plaza Tire for years. They always provide good service. I went in on a Saturday morning and told them what I was looking for. After looking at 3 or 4 sets of tires I decided what to get. They told me to come back at 10 a.m. and they would get me in. They actually got me in earlier and had the tires on in about an hour, mounted, balanced and on the truck. I’ll keep getting my tires there. Highly recommended.

Anonymous

·

September 26, 2020 at 6:11 PM

Service Provided

Excellent service

Anonymous

·

September 20, 2020 at 3:11 PM

Service Provided

Great and timely service.

Anonymous

·

September 19, 2020 at 2:05 AM

Service Provided

They offered great service at a decent price

Anonymous

·

September 17, 2020 at 7:57 PM

Service Provided

Plaza provides excellent service at respectable prices. As a result, they're frequently very busy. It can be really difficult to get a 'right now' kind of appointment. Most recently I had a slow leak, tire/rim problem. For some reason, the front desk wouldn't even schedule me, I had to call back two more days in a row to get scheduled.

Anonymous

·

September 11, 2020 at 4:26 PM

Service Provided

My trip to plaza tire was a good one as always. It was a long wait but I understood because they were so busy that day. They however did get me in even though it was after hours. The only problem I had was that they forgot to adhere a reminder sticker on my windshield to remind me when to get my tires rotated. That was the only problem, they were very nice and professional and never got out of sorts when they had to wrk after quitting time

Anonymous

·

September 11, 2020 at 2:37 PM

Service Provided

Because they are professional, friendly, reasonable price and quick service.

Anonymous

·

September 11, 2020 at 1:57 PM

Service Provided

A+++++

Anonymous

·

September 10, 2020 at 1:45 AM

Service Provided

They broke two hubcaps . They said, "The mechanics broke one ".They also said,"They ordered one . I have called them about the hubcap ,"said they would call back ".I have not heard back from them . Unless they replace the hubcaps a I will continue with the low mark and I won't be going back . Jerry

Anonymous

·

September 8, 2020 at 7:30 PM

Service Provided

Quick service

Anonymous

·

September 6, 2020 at 3:45 PM

Service Provided

They told me how long it would be before they could get to it and I returned at that time and they got me right in and resolved the problem in a timely manner

Anonymous

·

September 6, 2020 at 1:19 PM

Service Provided

Great people too work with

Anonymous

·

September 5, 2020 at 3:46 PM

Service Provided

The last time I was there wasn’t for service but rather for a refund. The previous time I had service it was done improperly. I had to take it to another shop to have it fixed properly. I’ve been told it’s not the first time this has been the case with Plaza Tire. I only gave 2 stars because they did refund my money. Sadly I purchased a new battery I likely didn’t need due to their negligence and I’m now out the cost of the battery. I don’t recommend this place. Especially if you’d like your car repaired properly.

Anonymous

·

September 1, 2020 at 3:35 PM

Service Provided

Excellent service.

Anonymous

·

August 29, 2020 at 4:36 PM

Service Provided

Service was great but waiting and hour and 40 minutes for a oil change and rotation seemed a little long had a appointment to

Anonymous

·

August 29, 2020 at 2:32 PM

Service Provided

Everything was fine as usual. Great place to take your vehicle for tires or any of their services.

Anonymous

·

August 27, 2020 at 7:02 PM

Service Provided

They r all very nice and do a good job

Anonymous

·

August 25, 2020 at 2:23 AM

Service Provided

They were really good and very nice to me and my kids and very fast

Anonymous

·

August 20, 2020 at 12:56 AM

Service Provided

Very friendly and helpful

Anonymous

·

August 18, 2020 at 9:31 PM

Service Provided

as always - job done quick

Anonymous

·

August 16, 2020 at 3:00 PM

Service Provided

Service was excellent

Anonymous

·

August 15, 2020 at 12:22 AM

Service Provided

Good service in a timely fashion.

Anonymous

·

August 14, 2020 at 3:43 PM

Service Provided

Great job

Anonymous

·

August 13, 2020 at 4:46 PM

Service Provided

Excellent

Anonymous

·

August 13, 2020 at 1:47 PM

Service Provided

Good service

Anonymous

·

August 13, 2020 at 1:42 PM

Service Provided

Great service

Anonymous

·

August 11, 2020 at 1:50 AM

Service Provided

Very pleased

Anonymous

·

August 8, 2020 at 5:56 PM

Service Provided

Everyone there was fantastic drop my car off 30 minutes later called me said hey your car is ready I was quite pleased very nice clean place very nice people to work with thank you so much and have a great day

Anonymous

·

August 7, 2020 at 4:48 PM

Service Provided

Service went very well, because there was an issue that wasn't fully taken care of the first time.

Anonymous

·

August 6, 2020 at 1:40 PM

Service Provided

Professional and prompt with service. Would recommend this location and Plaza Tire Service overall to anyone.

Anonymous

·

August 4, 2020 at 1:42 PM

Service Provided

Love this place!

Anonymous

·

August 4, 2020 at 1:35 AM

Service Provided

Helpful employees, were honest and had a sense of humor. Satisfies with the experience.

Anonymous

·

July 31, 2020 at 2:49 AM

Service Provided

Excellent customer service as usual. Upfront pricing means no surprises. Thanks for always taking care of your customers.

Anonymous

·

July 30, 2020 at 7:58 PM

Service Provided

I had a brake light issue. I called and was told I could bring it in the next morning. I got up the next morning to a dead battery because the lights were on all night. They could’ve allowed me to bring the care the evening I called and I wouldn’t have had to call someone for a jump. They didn’t get to it the first day but they tried to start the car which was dead again. They called me saying, “Is there some trick to starting your car? I can’t get it to turn over.” A mechanic should be able to tell when a battery is dead. There was a lot of attitude when I dropped my car off as well. They didn’t know if they would have time to look at it because “I’m booked up every hour!” That’s not the customer’s issue and it’s poor customer service. They claimed to have put my battery on the charger. I went out the next day and the battery is dead again. I’m not at all pleased with the service or the cost. I know a lot about cars despite being a woman. As I’m disabled I’m not able to do the work and I expect the people I entrust with my car to know what they’re doing and to do so while providing appropriate customer service. I won’t be taking my car back to Plaza Tire which is a shame because I’ve been taking my car there for years but the past couple times I’ve taken it I’ve been displeased with the service.

Anonymous

·

July 30, 2020 at 2:18 PM

Service Provided

Great customer service as well as fast work.

Anonymous

·

July 28, 2020 at 4:48 PM

Service Provided

iN AND OUT..............Happy that I have a NEW place to get state inspections.

Anonymous

·

July 27, 2020 at 1:57 PM

Service Provided

Good job well communicated

Anonymous

·

July 23, 2020 at 9:19 PM

Service Provided

Great job

Anonymous

·

July 22, 2020 at 4:28 PM

Service Provided

After the car was done I waited 15 min never checked me out. Had to go up and tell them my car was done.

Anonymous

·

July 20, 2020 at 7:51 PM

Service Provided

Can't say enough about the wonderful service I received! this is the second time I have been here and it wont be the last! The staff is amazing , they do wonderful work and fair prices. The store room is always clean and comfortable.

Anonymous

·

July 19, 2020 at 6:06 PM

Service Provided

Steve took care of me as always i have to say very much better then any one else i have dealt with ...

Anonymous

·

July 18, 2020 at 2:26 AM

Service Provided

Took care of my tire problem. Very satisfied.

Anonymous

·

July 17, 2020 at 2:56 PM

Service Provided

Very fast service

Anonymous

·

July 16, 2020 at 8:45 PM

Service Provided

Great place to do business

Anonymous

·

July 14, 2020 at 2:07 PM

Service Provided

Great Job

Anonymous

·

July 14, 2020 at 1:50 PM

Service Provided

It’s class service .. never ever had a problem.. great folks and honest people.. I don’t go anywhere else..

Anonymous

·

July 13, 2020 at 1:39 PM

Service Provided

In all of my years doing business with Plaza Tire, it was the first time that I could not find a place to park. Had to circle the lot one time to get an opening. Darren Gosling checked in my truck for a tire rotation and inspection at 8am Friday morning. Like a well oiled machine, they had me out the door in no time. You have a good team at Festus!

Anonymous

·

July 12, 2020 at 1:50 PM

Service Provided

Service is always good , Steve is an Awesome Manager !

Anonymous

·

July 9, 2020 at 2:29 PM

Service Provided

Great timely service and outstanding finance option

Anonymous

·

July 9, 2020 at 1:51 PM

Service Provided

Great job!

Anonymous

·

July 8, 2020 at 5:04 PM

Service Provided

I would give them a 5. Their personnel are very helpful and nice.

Anonymous

·

July 5, 2020 at 1:34 PM

Service Provided

Excellent work.

Anonymous

·

July 4, 2020 at 1:46 PM

Service Provided

1st time going here and I have to say I was impressed. Got a screw on my tire called around for 2 days trying to get someone to fix it without dropping it off for hours. Went there and within 30 minutes was done. So made an appointment for a unbelievably loud noise. Within 1 hour they knew what it was and 4 hours later it was fixed and ready to go. Much faster and cheaper than going to the deal. Thanks

Anonymous

·

June 29, 2020 at 10:38 AM

Service Provided

Friendly and professional service.

Anonymous

·

June 28, 2020 at 3:42 PM

Service Provided

Easy and fast service! Extremely happy with the services I was provided. Will be going back for trailer tires soon!

Anonymous

·

June 27, 2020 at 3:07 PM

Service Provided

A

Anonymous

·

June 26, 2020 at 6:58 PM

Service Provided

Thank you Dave Rehagen for making good. I look forward to working with you and Steve and his crew again in the near future.

Anonymous

·

June 25, 2020 at 3:51 PM

Service Provided

They do great work and are friendly, but they did an alignment without asking and billed me for it. In my opinion, a $69 service completed without permission speaks highly to how much you should trust the management. No complaints with the work.

Anonymous

·

June 25, 2020 at 2:39 PM

Service Provided

Took me right in without appointment and treated me respectfully. Cost was quite reasonable for job well done. ??

Anonymous

·

June 23, 2020 at 8:38 PM

Service Provided

ALWAYS EXCELLENT SERVICE. HONDA IS HANDLING SUPER.... WOULD NOT TAKE MY CAR ANYWHERE ELSE FOR TIRE SERVICE.....

Anonymous

·

June 23, 2020 at 2:21 PM

Service Provided

they where on time and gave great customer service .

Anonymous

·

June 21, 2020 at 1:41 PM

Service Provided

They were very nice. I was in and out fast. I will probably use them again.

Anonymous

·

June 19, 2020 at 4:26 PM

Service Provided

Great customer service

Anonymous

·

June 17, 2020 at 8:51 PM

Service Provided

Quick service, good priced UniRoyal tires were in stock. They fixed a bent wheel from when I hit a curb, no extra labor charge.

Anonymous

·

June 12, 2020 at 4:10 PM

Service Provided

My wife was away from home we normally use plaza in Dexter. The wife noticed the tire going flat on I-55 she located the store and the dealership in Festus took care of everything then. Many thanks to the technician for getting her fixed up and on their way home.

Anonymous

·

June 12, 2020 at 2:02 PM

Service Provided

I had my vehicle inspected and repaired at Plaza Tire - Festus. The staff was very friendly and helpful. I did find the service to be a bit slow. This may be due Covid? Perhaps they are not fully staffed or business has picked up since more businesses are opening.

Anonymous

·

June 9, 2020 at 9:04 PM

Service Provided

Great job as always. In and out promptly.

Anonymous

·

June 7, 2020 at 9:36 PM

Service Provided

Friendly efficient service!

Anonymous

·

June 4, 2020 at 4:27 PM

Service Provided

For a backed up Monday morning, they got my car in and done as soon as possible. Very professional service and friendly. I will come there again.

Anonymous

·

June 4, 2020 at 2:46 PM

Service Provided

They are very friendly and fast in getting service

Anonymous

·

May 30, 2020 at 7:20 PM

Service Provided

Always do a great job, prompt and professiona!!

Anonymous

·

May 30, 2020 at 3:17 PM

Service Provided

We had an appointment scheduled for 10am. It was almost 11am before my car was even pulled in for service. What is the point of making an appointment if you cannot honor the time. We sat for 2 hours for an oil change and tire rotation...this isn’t the first time we have had to wait so long for a scheduled appointment. It wasn’t always like this. We have been taking our vehicles here for years and the service has slowly gone down.

Anonymous

·

May 28, 2020 at 1:47 PM

Service Provided

Great service

Anonymous

·

May 27, 2020 at 2:01 AM

Service Provided

Love PTS!! Always my go to shop! Love my B-Day coupon!!

Anonymous

·

May 25, 2020 at 10:56 PM

Service Provided

Excellent work like always????

Anonymous

·

May 25, 2020 at 2:42 PM

Service Provided

Service was same day as requested. I was in the store less than an hour. Excellent service.

Anonymous

·

May 20, 2020 at 1:47 PM

Service Provided

I had a flat tire. They were able to get me in very quickly. I appreciate the customer service.

Anonymous

·

May 19, 2020 at 6:49 PM

Service Provided

Dropped off the vehicle for new tires. Service was excellent and vehicle was ready when promised.

Anonymous

·

May 18, 2020 at 6:02 PM

Service Provided

Very slow service even when having an appointment

Anonymous

·

May 18, 2020 at 4:23 AM

Service Provided

Outstanding service, they lived up to their motto quick-change quick service, sales area neat and clean. I would highly recommend.

Anonymous

·

May 16, 2020 at 5:28 PM

Service Provided

Everything went well, the employees were nice. It would feel more inviting inside if the lobby area had more of a professional feel and not the garage feel.

Anonymous

·

May 16, 2020 at 12:02 AM

Service Provided

They are always friendly, convenient, and fast!

Anonymous

·

May 13, 2020 at 12:44 AM

Service Provided

Everyone was very nice and service was excellent. Thank you!

Anonymous

·

May 12, 2020 at 1:31 PM

Service Provided

I was so pleased with everything! Price, service, completion time. I'm telling everyone to go to Plaza!

Anonymous

·

May 9, 2020 at 3:11 PM

Service Provided

Went out of their way to find the right tires. Great service!

Anonymous

·

May 8, 2020 at 5:04 PM

Service Provided

They were professional, respectful and prompt on my service

Anonymous

·

May 6, 2020 at 3:57 AM

Service Provided

Got me in ...no appt....for noisy tire. Tech checked it...no issue with balance/weight....manager drove it to doublecheck the sound I was hearing. All was good....said maybe I'd dislodged whatever was making the sound...no charge. Happy am I.

Anonymous

·

May 5, 2020 at 3:18 PM

Service Provided

Excellent and quick work.

Anonymous

·

May 3, 2020 at 2:28 PM

Service Provided

I was in and out in an hour. Great service.

Anonymous

·

May 2, 2020 at 2:13 PM

Service Provided

They had a tire that was a good replacement for the tire I flattened. Got it in quickly. Great service. Only place I go for tires.

Anonymous

·

May 2, 2020 at 2:03 PM

Service Provided

Over charged $5.00. Also leaked oil on my garage floor after the oil change. I won’t go back. I paid $60 even with a $25 discount coupon. $85 is much too high for oil change. Usually pay under $50 at Reuter’s Ford for sand service.

Anonymous

·

May 1, 2020 at 3:49 PM

Service Provided

We have always bought in our tires from there for the last 20 years excellent people to deal with

Anonymous

·

April 27, 2020 at 1:54 PM

Service Provided

Plaza Tire in Festus. Always is easy to get an appointment. They are friendly and professional.

Anonymous

·

April 24, 2020 at 5:08 PM

Service Provided

Great service and short wait

Anonymous

·

April 24, 2020 at 9:59 AM

Service Provided

Easy to work with and fast service

Anonymous

·

April 21, 2020 at 1:31 PM

Service Provided

Rotate and balance my Firestone's that I bought at Plaza. In and out in no time. Great service!

Anonymous

·

April 20, 2020 at 2:30 AM

Service Provided

I went in for a tire rotation - they said wait time would be 45 minutes - 1 hour and 45 minutes later I was finished -- they could have told me that they were behind and under staffed

Anonymous

·

April 20, 2020 at 2:22 AM

Service Provided

Car wouldn’t start, assumed it to be the battery. Diagnosed as the battery. Dave communicated this to me, explained the type of battery he’d install and I agreed with the suggestion. The Tech not only installed the battery, but cleaned the cable leads as well. A bit pricey, but for what was done, no complaints. During this Covid-19 pandemic, I’m immuno-compromised, so Dave put the charge on my account, left receipt and key fob locked in the vehicle, so I could come with the extra key to get vehicle. Very grateful!

Anonymous

·

April 19, 2020 at 5:51 PM

Service Provided

I recently had my brakes and two tires replaced on my vehicle. Problems arose, loosness and rubbing. I took the vehicle back in, and the problems were corrected, making the car work the way it did originally. I am very pleased that Plaza tire guaranteed their work and fixed the problem.

Anonymous

·

April 17, 2020 at 6:58 PM

Service Provided

Good service and well set up for social distancing

Anonymous

·

April 15, 2020 at 2:34 PM

Service Provided

Great service as usual

Anonymous

·

April 11, 2020 at 2:12 PM

Service Provided

great

Anonymous

·

April 6, 2020 at 2:03 PM

Service Provided

They were very nice to me,Thank you.Jolene

Anonymous

·

April 6, 2020 at 1:59 PM

Service Provided

I needed a safety and emissions inspection. All went as I expected it would. I called in and got an appointment time that fit my schedule. Omce I arrived they were ready to get going on it right away. It was finished sooner than they had said. They called letting me know it was ready. I paid and went on with my day. Their shop was clean and uncluttered. I always get my car worked on there.

Anonymous

·

April 6, 2020 at 12:02 AM

Service Provided

I paid xtra to have the fluids topped off and the work was not performed. The place was over staffed with more employees than customers but it still took 1 hour for an oil change. This doesn’t count the fact that I was 10 minutes early for my appointment

Anonymous

·

April 4, 2020 at 5:42 PM

Service Provided

Service was fast and friendly.

Anonymous

·

April 3, 2020 at 1:58 PM

Service Provided

As always, it was a good experience.

Anonymous

·

March 30, 2020 at 1:36 PM

Service Provided

service at counter was excellent. performance of the job was excellent

Anonymous

·

March 30, 2020 at 12:11 AM

Service Provided

Great service. Great products. I greatly appreciate everyone at Festus shop—especially Steve.

Anonymous

·

March 27, 2020 at 3:36 PM

Service Provided

Excellent, courteous, speedy service! Highly recommend.

Anonymous

·

March 26, 2020 at 11:01 PM

Service Provided

I always have good service from plaza tire.

Anonymous

·

March 24, 2020 at 2:36 PM

Service Provided

Great service

Anonymous

·

March 23, 2020 at 2:17 PM

Service Provided

Veteran staff, skilled and trained mechanics and great prices. They beat the Subaru dealer by $180. David the service manager was super and very easy to deal with. It was a great experience.

Anonymous

·

March 22, 2020 at 6:32 PM

Service Provided

Steve is great to deal with. He always takes care of me.

Anonymous

·

March 22, 2020 at 1:58 PM

Service Provided

Great service!

Anonymous

·

March 21, 2020 at 6:39 PM

Service Provided

Everything went well. Employees were helpful and friendly. Our wait time to have our tires rotated was less than an hour.

Anonymous

·

March 19, 2020 at 3:32 PM

Service Provided

They treated us great and we were on our way back to Oklahoma. They worked us in and we were there about 2 hours. Fixed the studs and told us of a new problem. I would definitely go back to have work done.

Anonymous

·

March 16, 2020 at 10:50 PM

Service Provided

I have been a customer of Plaza Tire for 36 years. I go there for all of my vehicle maintenance without hesitation. Love the friendly staff and $$$!!!

Anonymous

·

March 16, 2020 at 4:01 PM

Service Provided

Had a slow leak in a tire. The workers found the problem on the rim. Thanks to Steve and the workers.

Anonymous

·

March 16, 2020 at 3:47 PM

Service Provided

Came in for 4 new tires .... And, thanks to great customer service, I ended up getting 4 better tires for an even better price than I originally asked for .... Quick, informative and thorough! I'm very pleased with my visit. Jeffrey - Crystal City, MO

Anonymous

·

March 13, 2020 at 1:45 PM

Service Provided

Steve at Plaza Tire in Crystal City/Festus has always given me, our church and ministries, and everyone I have referred exceptional service.

Anonymous

·

March 9, 2020 at 2:49 PM

Service Provided

Always good

Anonymous

·

March 9, 2020 at 2:09 PM

Service Provided

Quick and efficient service

Anonymous

·

March 8, 2020 at 11:52 PM

Service Provided

truck went in at appointed time for inspection out 40 min later. -

Anonymous

·

March 6, 2020 at 1:41 PM

Service Provided

Always great service

Anonymous

·

March 5, 2020 at 4:53 PM

Service Provided

Steve takes excellent care of me!

Anonymous

·

February 28, 2020 at 9:03 PM

Service Provided

They did a good job and were done faster than expected.

Anonymous

·

February 28, 2020 at 2:51 PM

Service Provided

Great service at Crystal City/Festus Plaza Tire. Steve has always impressed me -over the course of many years - with his concern for customers and great service. He is a real asset to your business.

Anonymous

·

February 27, 2020 at 3:32 PM

Service Provided

Took excellent care of my car!!!

Anonymous

·

February 25, 2020 at 10:57 PM

Service Provided

Thank you.

Anonymous

·

February 24, 2020 at 9:58 PM

Service Provided

Excellent Service, fair prices

Anonymous

·

February 22, 2020 at 4:02 PM

Service Provided

Great fast service

Anonymous

·

February 16, 2020 at 3:30 PM

Service Provided

My husband actually brought my car. He’s said he come there because of the customer service. The people are always friendly and knowledgeable about each issue. Thank you

Anonymous

·

February 15, 2020 at 7:56 PM

Service Provided

Great service! I just had a tire rotation but I was in and out of there in less than a half hour.

Anonymous

·

February 12, 2020 at 12:29 AM

Service Provided

Friendly helpful employees

Anonymous

·

February 11, 2020 at 2:20 PM

Service Provided

I had a scheduled oil change, service was great employees were very courteous and polite. While I was there I got to observe the amount of effort that the staff went through to accommodate walk in customers and even one with a tire emergency. In this day and age it is refreshing to a staff who genuinely cares about people and their customers. I will not hesitate to continue using Plaza tire for any needs. I would recommend them to anyone I know.

Anonymous

·

February 11, 2020 at 2:37 AM

Service Provided

Fast service and good products

Anonymous

·

February 11, 2020 at 12:27 AM

Service Provided

Fast great Friendly service

Anonymous

·

February 10, 2020 at 2:53 PM

Service Provided

Plaza tire fixed the issue and kept me informed along the way.

Anonymous

·

February 9, 2020 at 5:34 PM

Service Provided

Professional?? Been taking care of our cars for years. Positive and attentive employees.

Anonymous

·

February 9, 2020 at 3:23 PM

Service Provided

Excellent

Anonymous

·

February 6, 2020 at 9:45 PM

Service Provided

Service was excellent!

Anonymous

·

February 5, 2020 at 1:27 PM

Service Provided

Always great service

Anonymous

·

February 1, 2020 at 4:21 PM

Service Provided

Fast service, great price. Will come back when necessary.

Anonymous

·

January 31, 2020 at 3:38 PM

Service Provided

Wonderful people to deal with.

Anonymous

·

January 25, 2020 at 2:32 PM

Service Provided

Jon handle my visit. There was some confusion on the quote, by he stood by what was quoted and he took care of me. He provided excellent customer service.

Anonymous

·

January 25, 2020 at 1:35 PM

Service Provided

Very good service

Anonymous

·

January 23, 2020 at 1:51 PM

Service Provided

5

Anonymous

·

January 21, 2020 at 9:14 PM

Service Provided

Excellent and prompt service.

Anonymous

·

January 21, 2020 at 1:52 PM

Service Provided

Great service

Anonymous

·

January 20, 2020 at 2:48 PM

Service Provided

Got my tires rotated. In and out in no time. Thank you

Anonymous

·

January 18, 2020 at 4:56 PM

Service Provided

I had a state inspection and emissions test on my 2008 Chevy Cobalt. The mechanics were able to make the repairs of two items that needed to be done before te car passed inspection. I was grateful that it could all be done at the same time. In less than two hours all was accomplished. They did a great job!

Anonymous

·

January 15, 2020 at 5:29 AM

Service Provided

Busy place! Could use little more professionalism when talking to customer about repairs needed ! Time repairs will be completed . Cost amount in writing .

Anonymous

·

January 14, 2020 at 3:40 AM

Service Provided

Very friendly and professional

Anonymous

·

January 13, 2020 at 5:04 PM

Service Provided

The technician that did the work was excellent. The salesperson was useless and unorganized.

Anonymous

·

January 13, 2020 at 1:54 PM

Service Provided

Great service

Anonymous

·

January 10, 2020 at 9:31 PM

Service Provided

I recieved perfect service from your business,Thank you very much..rating 5.

Anonymous

·

January 10, 2020 at 1:39 PM

Service Provided

alignment machine was down waiting on part. car was not ready until next day.

Anonymous

·

January 10, 2020 at 12:27 AM

Service Provided

Great service, work was done in a timely manner

Anonymous

·

January 9, 2020 at 6:40 PM

Service Provided

I went to Plaza Tire in Festus to replace the wiper blades on my Chevy Traverse after they had been ripped off by the car wash equipment at Circle K on the corner of Hwy A and Hwy 21. The folks at Plaza Tire were friendly, efficient and replaced the blades within 10 or 15 minutes upon arrival. I was most certainly satisfied. I will have to look for a better place to have my car washed.

Anonymous

·

January 8, 2020 at 7:11 PM

Service Provided

Purchased tires arrived and were put on car with just one day notice. Dropped car off, returned an hour and a half later and all was ready to go.

Anonymous

·

January 8, 2020 at 2:35 AM

Service Provided

Fast and friendly

Anonymous

·

December 31, 2019 at 2:46 AM

Service Provided

Always satisfied with my experiences at Plaza Tire in Festus, MO!

Anonymous

·

December 29, 2019 at 11:21 PM

Service Provided

Did an great job and got me home fast

Anonymous

·

December 29, 2019 at 4:51 PM

Service Provided

Thanks for your help on a very short notice! Was able to get my tire on Sunday late afternoon and didn’t have to miss work Monday morning!?? You Rock!!! O~and I have been passing around your good customer service to my hospital employees ??

Anonymous

·

December 27, 2019 at 4:09 PM

Service Provided

Always able to get my vehicle in and worked on in a timely manner, gentlemen are always very pleasant to talk to

Anonymous

·

December 26, 2019 at 1:57 PM

Service Provided

Thank you for quick professional service!

Anonymous

·

December 23, 2019 at 3:40 AM

Service Provided

Customer service n techs were awesome. I have bought several sets of tires from Festus n will plan on using them in the future.

Anonymous

·

December 22, 2019 at 1:48 PM

Service Provided

Service was excellent,

Anonymous

·

December 22, 2019 at 1:40 PM

Service Provided

Great service everytime

Anonymous

·

December 15, 2019 at 2:27 PM

Service Provided

Friendly and professional. They are 4times better than the Arnold store.. where i use to go for 20+years

Anonymous

·

December 14, 2019 at 6:16 PM

Service Provided

Problem was fixed in short time.

Anonymous

·

December 14, 2019 at 5:49 PM

Service Provided

Had appointment to have oil change and tire rotation, had a friend pick me up, Plaza called within a hour to notify car was ready. Everything done including alignment check. At last minute I ask about windshield wiper blade which they checked and replaced for me on spot. Very happy with Plaza service! That is why I’ve been using them for years.

Anonymous

·

December 14, 2019 at 3:37 PM

Service Provided

Good work, never had a problem with their work.

Anonymous

·

December 14, 2019 at 3:07 PM

Service Provided

I am everything good to say about Plaza Tire price and service Is very excellent

Anonymous

·

December 14, 2019 at 2:50 PM

Service Provided

Good work and friendly

Anonymous

·

December 13, 2019 at 2:23 PM

Service Provided

Good service

Anonymous

·

December 10, 2019 at 9:10 AM

Service Provided

Extremely pleased. Professional service. Courteous and friendly. Appreciated it very much.

Anonymous

·

December 9, 2019 at 6:23 PM

Service Provided

Great service and prices

Anonymous

·

December 5, 2019 at 9:11 PM

Service Provided

Great service, fair prices.

Anonymous

·

December 5, 2019 at 3:10 PM

Service Provided

Professional and friendly!

Anonymous

·

December 5, 2019 at 2:07 PM

Service Provided

fast and on time

Anonymous

·

December 4, 2019 at 1:50 PM

Service Provided

They were able to get the tires to them and installed the same day Great service

Anonymous

·

December 4, 2019 at 1:28 PM

Service Provided

Excellent service as always. Came in for a battery issue and got it taken care of right away

Anonymous

·

December 4, 2019 at 2:14 AM

Service Provided

Great job !!! Fast service !!! Very professional !!!

Anonymous

·

December 3, 2019 at 2:27 PM

Service Provided

Had an appointment for vehicle inspection, was in and out in less than 30 min. supper service...

Anonymous

·

December 3, 2019 at 12:40 PM

Service Provided

Friendly staff and quick service.

Anonymous

·

November 30, 2019 at 3:29 PM

Service Provided

Great job and done on time

Anonymous

·

November 28, 2019 at 3:38 PM

Service Provided

Guys were great! Worked me right in.

Anonymous

·

November 27, 2019 at 1:53 PM

Service Provided

Great place.

Anonymous

·

November 26, 2019 at 2:57 PM

Service Provided

Quick and Great friendly Service

Anonymous

·

November 26, 2019 at 12:33 AM

Service Provided

The work that was done well and the car works good.

Anonymous

·

November 25, 2019 at 8:36 PM

Service Provided

Super helpful and friendly!

Anonymous

·

November 24, 2019 at 12:53 AM

Service Provided

They were unable to repair a factory defect slow leak, so no charges for trying.

Anonymous

·

November 23, 2019 at 4:52 PM

Service Provided

Change your review system. I don't always want to make a comment. The 5 star should be enough with an option for a comment. This just forced me to make a comment to submit the 5 star review.

Anonymous

·

November 23, 2019 at 2:52 PM

Service Provided

Fast friendly service

Anonymous

·

November 23, 2019 at 2:19 PM

Service Provided

Great job as always

Anonymous

·

November 22, 2019 at 1:55 PM

Service Provided

They always do a great job!

Anonymous

·

November 21, 2019 at 4:54 PM

Service Provided

Bought a new set of tires. Work was completed in a timely manner and the guys were just as pleasant and helpful as always.

Anonymous

·

November 21, 2019 at 3:09 PM

Service Provided

Great service

Anonymous

·

November 20, 2019 at 11:50 PM

Service Provided

Awesome job

Anonymous

·

November 19, 2019 at 3:09 PM

Service Provided

They got me in on a busy morning and fixed a flat in just over an hour. Very pleased!

Anonymous

·

November 19, 2019 at 1:37 PM

Service Provided

friendly and experienced service

Anonymous

·

November 18, 2019 at 4:26 PM

Service Provided

Very good and prompt service.

Anonymous

·

November 18, 2019 at 1:48 PM

Service Provided

Brought my Colorado in for a tire rotation on a Friday morning. The Assistant Manager, Darren Gosling, checked in my truck and the rotation was completed in less than a half hour. Appreciate the quick and dependable service.

Anonymous

·

November 18, 2019 at 1:35 PM

Service Provided

They were able to get me in and replace my lug nuts with new ones when my dealership wouldn’t. Great staff and environment.

Anonymous

·

November 18, 2019 at 1:31 PM

Service Provided

The price was excellent and the service was great ??

Anonymous

·

November 17, 2019 at 5:32 PM

Service Provided

Plaza Tire always does a great job.

Anonymous

·

November 16, 2019 at 10:12 PM

Service Provided

Every thing went well

Anonymous

·

November 16, 2019 at 1:57 PM

Service Provided

Everyone was very professional and courteous. Recently purchased new tires. After driving for a couple months one had a nail in it. Because I had the service plan I got a free replacement!!

Anonymous

·

November 15, 2019 at 2:04 AM

Service Provided

First one there @ 7:30 am got out of there at 9:10 am 4 tires should not take that long. then I got in to leave and had low tire warning on all 4 tires - so off to QT to fill up to safe driving psi. had a tire at 32, 33, 33, 34 (yes I doubled check with tire gauge) maybe the 3 stars is high, changing to a 2 (price was ok with the $100.00 rebate I hope to get) set in on line.

Anonymous

·

November 14, 2019 at 1:36 PM

Service Provided

Everything went very well for what I was in there for...

Anonymous

·

November 12, 2019 at 5:03 PM

Service Provided

got me in and out in a very timely manner. Always courteous and professional.

Anonymous

·

November 12, 2019 at 2:24 PM

Service Provided

Good job. Friendly folk.

Anonymous

·

November 9, 2019 at 9:11 PM

Service Provided

Great service with reasonable prices

Anonymous

·

November 9, 2019 at 6:29 PM

Service Provided

Service was great...

Anonymous

·

November 8, 2019 at 4:17 PM

Service Provided

...

Anonymous

·

November 8, 2019 at 1:25 AM

Service Provided

Service was very courteous and helpful.

Anonymous

·

November 7, 2019 at 4:40 PM

Service Provided

Very helpful and knowledgeable people. Friendly and customer oriented.

Anonymous

·

November 5, 2019 at 4:40 PM

Service Provided

Darren Gosling got my car in and evaluated the issues and got me back on the road. Great, hometown service!

Anonymous

·

November 5, 2019 at 2:09 PM

Service Provided

Very helpful

Anonymous

·

November 3, 2019 at 6:11 PM

Service Provided

Excellent- professional and friendly personal. Treated me as if I had been using them for a long time even when it was my first time. I will be back to have them service my other vehicles. Oh yea, I was very satisfied when the charges I had to pay. Very reasonable.

Anonymous

·

November 3, 2019 at 4:20 PM

Service Provided

Steve does a great job running the Festus location. I trust Steve!!!

Anonymous

·

November 1, 2019 at 8:41 PM

Service Provided

Been shopping here for years Good location good service and good prices Would recommend

Anonymous

·

November 1, 2019 at 2:09 PM

Service Provided

Only place I go to have my car worked on

Anonymous

·

October 30, 2019 at 2:17 AM

Service Provided

Always get my tires from Plaza tire.

Anonymous

·

October 29, 2019 at 11:30 PM

Service Provided

Job was done on time and as promised

Anonymous

·

October 29, 2019 at 2:02 PM

Service Provided

5 star-

Anonymous

·

October 28, 2019 at 5:41 PM

Service Provided

Great work .. great friendly people..

Anonymous

·

October 28, 2019 at 5:11 PM

Service Provided

Rating is 4 as all of the services are incomplete plus I have only had the tires for a few days and cannot rate on them. The service was within normal wait time ranges; people seems polite to myself and others that came in.They apparently have a lot of repeat customers as a good number of them were greeted by name. I was also impressed that they did an air check on the tires of an elderly lady when she asked for help with this. Nice to see nice for older folks. Send me a review in about 3 or 4 months after my tires and tomorrows front end alignment will be completed and had time to be tested out. Thanks for asking.

Anonymous

·

October 28, 2019 at 2:05 PM

Service Provided

Bought four new tires for our 350RX at a real good price and, as always, service and sales people were great.

Anonymous

·

October 25, 2019 at 1:35 PM

Service Provided

Quick and easy.

Anonymous

·

October 24, 2019 at 1:39 PM

Service Provided

They are always great!

Anonymous

·

October 24, 2019 at 2:59 AM

Service Provided

I could not be more pleased with the customer service we received from everyone we came across at this location. They had the tires we needed in stock at a reasonable price. They were able to get us in and back on the road quickly.

Anonymous

·

October 24, 2019 at 12:33 AM

Service Provided

They were great

Anonymous

·

October 23, 2019 at 2:32 PM

Service Provided

Had to get the right front wheel bearing replaced. Job well done at a fair price.

Anonymous

·

October 22, 2019 at 6:34 PM

Service Provided

Fast as promised and friendly employees.

Anonymous

·

October 22, 2019 at 3:11 PM

Service Provided

Came in late and they were still able to help me. Thanks so much!

Anonymous

·

October 21, 2019 at 8:00 PM

Service Provided

Thanks again! Guess I was meant to have matching tires.

Anonymous

·

October 21, 2019 at 2:59 PM

Service Provided

Outstanding ALWAYS. Great quality service, great prices, friendly and professional staff!

Anonymous

·

October 21, 2019 at 3:42 AM

Service Provided

I have always received the best service at Plaza as well as quality service and products. Fair prices, and everyone is always so pleasant. Thank you! Loyal Customer!

Anonymous

·

October 19, 2019 at 5:03 PM

Service Provided

Great service

Anonymous

·

October 19, 2019 at 1:54 PM

Service Provided

Did a large amount of work for me. Did a great job and finished earlier then they originally promised

Anonymous

·

October 18, 2019 at 6:57 PM

Service Provided

As always Plaza far exceeds my expectations

Anonymous

·

October 18, 2019 at 12:24 PM

Service Provided

Very friendly and helpful. You could tell the guy was there to help you and not just make a sale.

Anonymous

·

October 17, 2019 at 9:35 AM

Service Provided

Good job

Anonymous

·

October 15, 2019 at 7:20 PM

Service Provided

I was in and out in short time. Very happy.

Anonymous

·

October 15, 2019 at 1:53 PM

Service Provided

Checked in my Pontiac on Saturday morning to get the right front wheel bearing replaced. Picked it up and it was fixed. Very happy with the repair and the price.

Anonymous

·

October 14, 2019 at 8:10 PM

Service Provided

Great work

Anonymous

·

October 14, 2019 at 5:12 PM

Service Provided

This was my first time here. They check my emissions super fast and were very nice. I sat and waited inside while they worked on my car. I listened to the man at the front desk answer phone calls and talk to customers. He was SUPER nice and informative for people who needed help. Had such a nice attitude and wasn’t rude at all. Would recommend to family and friends and I plan on coming back.

Anonymous

·

October 14, 2019 at 12:16 PM

Service Provided

Plaza tire worked me into the schedule. They performed the service they said they would, the final invoice was a few dollars less than originally quoted. I will not hesitate to use them again.

Anonymous

·

October 13, 2019 at 1:33 PM

Service Provided

Great service every time

Anonymous

·

October 13, 2019 at 1:31 PM

Service Provided

I made a appointment with them, went in and they said their computer was down and they would give me a call as soon as it was back up and running and never called me back.

Anonymous

·

October 12, 2019 at 2:29 PM

Service Provided

Showed up 10 min before my scheduled appointment For an emission inspection and an oil change Was told it would take about an hour ..after an hour of my car not being brought into the shop I was told not sure what was going on . Gave them 15 more minutes to at least bring my car inside and that never happened I left the shop and went down the street and was immediately taken care of by another service company.

Anonymous

·

October 12, 2019 at 1:58 AM

Service Provided

Happy with the service I got. Friendly people. Would go there again.

Anonymous

·

October 11, 2019 at 12:30 PM

Service Provided

The car was dropped off for tire rotation and was ready for pick-up when I returned.

Anonymous

·

October 11, 2019 at 1:02 AM

Service Provided

Friendly, prompt and excellent service.

Anonymous

·

October 10, 2019 at 11:45 PM

Service Provided

took care of problem very quickly

Anonymous

·

October 9, 2019 at 8:20 PM

Service Provided

Always excellent service. Friendly personnel who handle each assignment in a timely and professional manner. Yes, I will be back again!

Anonymous

·

October 8, 2019 at 6:34 PM

Service Provided

Rotated tires was in and out and very friendly and courteous.....!!!!! Thanks to all.

Anonymous

·

October 8, 2019 at 2:34 PM

Service Provided

Very quick and efficient.

Anonymous

·

October 8, 2019 at 1:39 PM

Service Provided

I had a nail in my tire, they removed the nail and repaired it. It was busy that day but it still didn't take too long!

Anonymous

·

October 8, 2019 at 1:38 PM

Service Provided

Prompt,efficient courteous service!

Anonymous

·

October 8, 2019 at 1:06 PM

Service Provided

Excellent service...this says it all.

Anonymous

·

October 7, 2019 at 1:50 PM

Service Provided

..

Anonymous

·

October 6, 2019 at 10:21 PM

Service Provided

Good job!!

Anonymous

·

October 6, 2019 at 5:50 PM

Service Provided

Well after them fixing my rim when they scared it up with there tire bar when they were putting the tire back on the rim they scratched up the clear coat on the rim so if you care about your vehicle I recommend somewhere else they just put tires on my truck and they were that careless definitely wouldn’t want them to do anything Beyond changing a tire

Anonymous

·

October 6, 2019 at 2:50 PM

Service Provided

A very long wait from start to finish. Approximately a 2.5 hour waiting period . However, the job was done right and done right the first time. Tire balancing was done right the first time and did not have to turn around and go back to have the balancing redone. Lol, was not very found of the bright lime green valve stem caps they put on the valve stems, but Hey, was the the least of my worries. If it were not for the torturous long wait time, might have given a 5 Star rating. Oh, one other thing, they might want to be slit a slight more up front in letting the customer choose whether or not they elect to purchase the road side assistance plan, or not. I was not made aware of that until I was in the paying process and saw I was being charged for that service. Some folks already have a road side assistance plan built into their insurance. Not cool going over your total charges to find out you are being charged for a plan you may not actually want, or need. Overall, prices and incentives were reasonable, and the up front counter folks were professional. I will probably use the establishment again.

Anonymous

·

October 5, 2019 at 3:08 PM

Service Provided

Asked them to do tire rotation and alignment- let me know if brakes, shocks anything else look needed and check fluids — later find corrosion on battery. Would have appreciated a more thorough observation and feedback. Lobby and women restroom odorous -not welcoming waiting area TV not changing channels and personnel didn’t know how to operate that remote (while not the highest priority nor essential didn’t add to the not so customer service feel).

Anonymous

·

October 3, 2019 at 2:29 PM

Service Provided

Got tires and oil change. Great job done fast

Anonymous

·

October 3, 2019 at 6:20 AM

Service Provided

quick dependable service. Little handicap parking!

Anonymous

·

September 30, 2019 at 5:08 PM

Service Provided

They fixed my car quickly.

Anonymous

·

September 30, 2019 at 2:24 PM

Service Provided

Was told my tires had came in and I could bring my truck in and have them installed turn out they only had 3 of the tires and I then I had to wait from 11 till 5 and then on top of that they put a dent in two of my rims and scratched the clear coat off one of the rims took my truck back and they said they could fix them but never got back with me to get them fixed

Anonymous

·

September 29, 2019 at 7:16 PM

Service Provided

Steven was very helpful.

Anonymous

·

September 29, 2019 at 6:26 PM

Service Provided

Fast and friendly

Anonymous

·

September 29, 2019 at 2:53 PM

Service Provided

Great service, great price on 4 tires, as I woke up the next day to a flat tire...not happy! Had to drive back to plaza tire, they fixed it but delayed me 1 hour, late for doctor appointment. They didnt even apologize!

Anonymous

·

September 29, 2019 at 1:32 PM

Service Provided

They were efficient in scheduling and keeping the appointment time an expediting the alignment.

Anonymous

·

September 28, 2019 at 5:15 PM

Service Provided

Went to Plaza Tire because something was in my tire. Wasn't sure if it was just in the tread or actually punctured. No loss of tire pressure. They removed the item, thay had not punctured the tire, but further diagnosed a problem between the rim and the tire seal which would likely later become a problem. They fixed that with no charge! Thank you!

Anonymous

·

September 28, 2019 at 2:30 PM

Service Provided

Had a full suspension alignment on my Pt Cruiser.... While driving it home , on the highway, it was still pulling left. and it had bad vibration.., I Called Plaza, they told me to bring it back to be checked... When checked they told me that the left rear shim that the tech installed was mispositioned ... I asked did the tech take it for a test drive to ensure it was properly aligned ? I was told the tech took it around the block, but never drove on the highway ... The second visit took was over 2 hours of wait time... If the tech would of properly test drove my car on the highway the first time he would have identified the problem and fixed it , instead of me having to return it ...Frustrating .... . As a note, the service manager was very friendly and accommodating...

Anonymous

·

September 27, 2019 at 6:33 PM

Service Provided

Excellent

Anonymous

·

September 27, 2019 at 2:48 PM

Service Provided

Great service and price

Anonymous

·

September 25, 2019 at 11:24 PM

Service Provided

It seems an oil change takes longer than I expect, especially because I make an appointment

Anonymous

·

September 24, 2019 at 9:53 PM

Service Provided

They were all very friendly and did a great job! Any time I need work done I will definitely go to them.

Anonymous

·

September 23, 2019 at 2:00 PM

Service Provided

Excellent service and I was in and out in no time. I had the Safe Driver Coupon and it saved me $25!! I get all my basic car service done here and have for years. See Steve and the gang!!

Anonymous

·

September 22, 2019 at 3:53 PM

Service Provided

Always efficient and professional

Anonymous

·

September 22, 2019 at 2:44 PM

Service Provided

Just needed the tires rotated.

Anonymous

·

September 20, 2019 at 1:35 PM

Service Provided

Excellent service

Anonymous

·

September 20, 2019 at 1:31 PM

Service Provided

Friendly and prompt staff. Waiting area and bathrooms were clean.

Anonymous

·

September 19, 2019 at 12:45 AM

Service Provided

Great service

Anonymous

·

September 17, 2019 at 9:55 PM

Service Provided

Accommodating, nice people. Good job.

Anonymous

·

September 17, 2019 at 2:07 PM

Service Provided

Service done fast and they were ready at my appointment time.

Anonymous

·

September 17, 2019 at 3:42 AM

Service Provided

Honest people you can trust ?????????

Anonymous

·

September 15, 2019 at 2:32 AM

Service Provided

Very happy with customer service and car care. It did take a bit longer than I expected.

Anonymous

·

September 14, 2019 at 3:58 PM

Service Provided

Very good service

Anonymous

·

September 14, 2019 at 2:32 PM

Service Provided

The customer service and speed of work was excellent. They did not try to sell unnecessary upgrades and made my experience as convenient as possible.

Anonymous

·

September 13, 2019 at 3:19 PM

Service Provided

They got me in & out fairly quickly without an appointment I just walked in needing a tire rotation! All the men there are great!

Anonymous

·

September 12, 2019 at 7:32 PM

Service Provided

The staff is always friendly and courteous.

Anonymous

·

September 12, 2019 at 1:50 PM

Service Provided

Very nice

Anonymous

·

September 10, 2019 at 1:54 PM

Service Provided

Very helpful and convenient

Anonymous

·

September 9, 2019 at 1:31 PM

Service Provided

5

Anonymous

·

September 8, 2019 at 3:05 PM

Service Provided

Had slow leak in a tire, they got me in, repaired, and out in less than 30 minutes ????

Anonymous

·

September 7, 2019 at 6:22 PM

Service Provided

Fast and great job

Anonymous

·

September 7, 2019 at 1:55 PM

Service Provided

Great service. And very affordable the guys took care of my car and keep me informed of what was needed.

Anonymous

·

September 6, 2019 at 6:33 PM

Service Provided

Quality care and service. Very professional and courteous. Have never been disappointed. The Grays, DeSoto MO

Anonymous

·

September 5, 2019 at 1:32 PM

Service Provided

Great people

Anonymous

·

September 4, 2019 at 1:27 AM

Service Provided

They got me in on time, and even with extra repairs needed got me out in a quick time. They were even able to let us drop my wife's car off to have work done that day.

Anonymous

·

September 3, 2019 at 6:38 PM

Service Provided

excellent service.

Anonymous

·

September 3, 2019 at 4:33 PM

Service Provided

Always a good job

Anonymous

·

September 2, 2019 at 10:29 PM

Service Provided

10am appointment on a Friday before a holiday. Rotate, balance and out the door.

Anonymous

·

September 2, 2019 at 9:54 PM

Service Provided

Good service

Anonymous

·

September 2, 2019 at 4:02 PM

Service Provided

Always professional service at a fair price. Staff is very helpful

Anonymous

·

September 2, 2019 at 1:49 PM

Service Provided

Fast service and a friendly staff

Anonymous

·

September 1, 2019 at 7:34 PM

Service Provided

Steve is always great!!

Anonymous

·

August 31, 2019 at 2:24 PM

Service Provided

I was a walk in with a blow out tire....they took care me without hesitation and I was on my way back home! Very professional and courteous! Thank you!

Anonymous

·

August 31, 2019 at 1:49 PM

Service Provided

I made the appointment a week in advance, which was the best thing ever. They were really busy that morning but my appointment was 10 and I was out of there within an hour maybe an hour and a half. Great service

Anonymous

·

August 31, 2019 at 12:20 PM

Service Provided

Excellent service. Friendly staff.

Anonymous

·

August 28, 2019 at 11:44 PM

Service Provided

Excellent knowledge and explanation

Anonymous

·

August 26, 2019 at 7:28 PM

Service Provided

Always great service!!

Anonymous

·

August 25, 2019 at 2:00 PM

Service Provided

The people there r wonderful there like family

Anonymous

·

August 25, 2019 at 1:33 PM

Service Provided

Excellent service as always

Anonymous

·

August 24, 2019 at 5:32 PM

Service Provided

Very quick to get me in. Friendly fast service.

Anonymous

·

August 24, 2019 at 5:32 PM

Service Provided

Very quick to get me in. Friendly fast service.

Anonymous

·

August 24, 2019 at 1:57 PM

Service Provided

Always excellent service!

Anonymous

·

August 22, 2019 at 8:19 PM

Service Provided

Great job.

Anonymous

·

August 22, 2019 at 5:50 PM

Service Provided

Quick service. The price he quoted us is what we paid and not all the added stuff at the end.

Anonymous

·

August 22, 2019 at 4:22 PM

Service Provided

Great service.

Anonymous

·

August 20, 2019 at 5:23 PM

Service Provided

Great service

Anonymous

·

August 20, 2019 at 1:39 PM

Service Provided

Excellent service.

Anonymous

·

August 20, 2019 at 1:30 PM

Service Provided

Awesome

Anonymous

·

August 19, 2019 at 8:31 PM

Service Provided

They were fast, convenient, and always friendly!

Anonymous

·

August 19, 2019 at 2:33 PM

Service Provided

Fast and friendly service as always

Anonymous

·

August 19, 2019 at 2:03 PM

Service Provided

Great Work - Quick & Efficient

Anonymous

·

August 17, 2019 at 6:01 PM

Service Provided

Best service in town.

Anonymous

·

August 16, 2019 at 3:19 PM

Service Provided

I had a tire that seemed to have a slow air leak. When I went to Plaza they were busy and the counter man suggested I could do a couple errands and return in 1 1/2 hrs and they would be ready to look at the tire. I did exactly that and when I returned they pulled the van in right away and found the problem and fixed it. I was on my way timely and hadn't wasted 1 1/2 hrs waiting. Thank you to Festus Plaza Tire for their good service and their consideration regarding my wait time,

Anonymous

·

August 16, 2019 at 2:01 PM

Service Provided

Bought new tires. Mike at the counter was very helpful in selecting the brand. Had my truck back, keys in hand, by the time they said it would be finished. Would highly recommend.

Anonymous

·

August 16, 2019 at 2:00 PM

Service Provided

Took truck in for tire rotation and it took over two hours .

Anonymous

·

August 16, 2019 at 8:50 AM

Service Provided

Friendly staff. 2 hours to have 4 tires put on but didn't have appointment.

Anonymous

·

August 14, 2019 at 11:20 PM

Service Provided

Had to take truck back multiple times . Still not right.

Anonymous

·

August 14, 2019 at 12:19 AM

Service Provided

Friendly, thorough service. Good communication during repairs. Tires, oil change, inspections and alignment all went good Thanks Plaza Tire

Anonymous

·

August 13, 2019 at 9:55 PM

Service Provided

Great service at the Festus location- no fuss and straight to work, they have been able to squeeze in my appointment for the past 2 visits to help me out of my situation where I am limited with my hours outside of work. They have earned my business going forward and hope to continue to see the same level of professionalism and respect of each other’s time

Anonymous

·

August 13, 2019 at 2:22 PM

Service Provided

All the guys that worked in the shop and buy an account or even want to hit up Romano Parque let me know ahead of time so I can reschedule and haven’t done the following day and it was done on a timely manner they’re the best

Anonymous

·

August 13, 2019 at 1:46 PM

Service Provided

Good service. I've been going there for years.

Anonymous

·

August 12, 2019 at 2:21 PM

Service Provided

Rotated tires in a timely manner and as a bonus checked the alignment.

Anonymous

·

August 11, 2019 at 8:20 AM

Service Provided

Courteous, friendly always. Been going there for years

Anonymous

·

August 9, 2019 at 2:12 PM

Service Provided

* I had an irreparable tire of unusual size and they had it in stock. * Even though there were other people in the waiting room, they provided service immediately. I was in and out in less than an hour. * The employees were courteous, helpful, professional in dress and manner. * The restroom was clean and well stocked. I am a long time fan of Plaza Tire.

Anonymous

·

August 7, 2019 at 6:01 PM

Service Provided

It is nice to walk in and be addressed by my name. Steve is always very polite, kind and friendly.. One of the men checked our tires and assured us all was good except apparently one had a leak. They checked it and there was a screw in it. They told us it would be an hour before they could check it and they were correct. we left came back in an hour and they worked on it and it is doing great. I always go to Plaza for help and so far have never been disappointed.

Anonymous

·

August 7, 2019 at 4:42 AM

Service Provided

5 stars, excellent and timely service

Anonymous

·

August 6, 2019 at 8:30 PM

Service Provided

Great service

Anonymous

·

August 6, 2019 at 3:39 PM

Service Provided

They always do a great job

Anonymous

·

August 6, 2019 at 2:57 PM

Service Provided

Quick, Painless, Great Price

Anonymous

·

August 6, 2019 at 1:44 AM

Service Provided

Shelia and all the employees at Plaza Tire are always very polite and helpful. When I call, they always get me in, and complete my services accurately and timely. I wish you would bring back with the forever tire program.

Anonymous

·

August 5, 2019 at 1:41 PM

Service Provided

The service was professional and completed in a timely manor. I had them mount and balance new tires, replace a faulty TPMS sensor and then align the front end. I would highly recommend Plaza tire for all of your tire and suspension needs.

Anonymous

·

August 4, 2019 at 6:00 PM

Service Provided

I needed new tires on my vehicle. I was recommended a great set of tires. I received friendly and fast service. I would highly recommend them to anybody looking for tires.

Anonymous

·

August 4, 2019 at 5:21 PM

Service Provided

Excellent service.

Anonymous

·

August 3, 2019 at 6:27 PM

Service Provided

Great job

Anonymous

·

August 3, 2019 at 3:39 PM

Service Provided

Always acomadating! Very friendly service!

Anonymous

·

August 3, 2019 at 3:04 PM

Service Provided

I brought my truck in for an oil change and state inspection. The job was completed in one hour. I wa very impressed.

Anonymous

·

August 3, 2019 at 1:37 PM

Service Provided

Have been doing business here for years. Went for two tires after a blow out on the highway. Had them in stock and installed in less than an hour. Also they took the extra time to restow my spare tire and all the jack parts! Highly recommend for great service!

Anonymous

·

August 2, 2019 at 11:09 PM

Service Provided

Plaza always treat me right Steve's the best

Anonymous

·

August 2, 2019 at 11:09 PM

Service Provided

Plaza always treat me right Steve's the best

Anonymous

·

August 2, 2019 at 1:34 PM

Service Provided

Awesome service!

Anonymous

·

August 2, 2019 at 10:05 AM

Service Provided

Great People and Service!!

Anonymous

·

August 2, 2019 at 9:34 AM

Service Provided

In and out quickly for a great price.

Anonymous

·

August 1, 2019 at 1:42 PM

Service Provided

I haven't owned that truck for 3 years.

Anonymous

·

July 31, 2019 at 6:10 PM

Service Provided

Plaza Tire of Festus sold me 4 new tires and an all wheel alignment in 2018. Not even a year later I had to replace all 4 tires due to a bad alignment. The pulled the old alignment sheet from the glove box and saw the completed alignment had red and was not aligned. They gave me the car in this condition and told me I was good to go. Plaza tire only replaced 2 of my tires with my warranty. They said my other tires were bald on the inside and it was still considered safe although my car ride was rough due to the tires. We made them out that statement on the receipt.. I had to pay $170 for the other 2 tires and have a wheel alignment by another tire place. Ultimately this was their screw up. They admitted it but do not care for their customers. I will never go back and plan on posting pictures of my alignment and their statement on every site possible to warn others of their practices.

Anonymous

·

July 30, 2019 at 8:44 PM

Service Provided

Had to get a Missouri State Vehicle Inspection on the last Saturday of the month. Darren got my car checked in for my 8am appointment as soon as I arrived. Inspection was completed and I was out the door and on my way to the DMV. Good, friendly, professional service on a busy Saturday. Thank you Darren and Plaza Tire!

Anonymous

·

July 30, 2019 at 2:45 PM

Service Provided

Steve was very helpful.

Anonymous

·

July 29, 2019 at 9:23 PM

Service Provided

They got us in right before closing and repaired a flat and balanced and rotated the tires. Great job thanks!!!

Anonymous

·

July 29, 2019 at 3:24 AM

Service Provided

Excellent Customer Service!

Anonymous

·

July 28, 2019 at 1:50 PM

Service Provided

5 stars. They did a good job.

Anonymous

·

July 28, 2019 at 1:38 PM

Service Provided

The crew at Plaza Tire was wonderful. I had just gotten into town from out of state and was having trouble with tire pressure. I had to go back out of town early the next morning so I HAD to get it done that afternoon. Being the end of the day I wasn't sure if I could be seen. They were busy, as usual, but they were able to squeeze me in; I was ever so grateful!

Anonymous

·

July 28, 2019 at 4:04 AM

Service Provided

Dave was super nice and helped me out in a bad situation and treated me with the utmost respect always happy with plaza tire but never needed this kind of service before and was very pleased in how it was handled.

Anonymous

·

July 27, 2019 at 6:23 PM

Service Provided

I’ve always had great service every time I have to visit Plaza Tire in Festus, MO. There staff is very friendly and always willing to help me with my needs. I would recommend them any/every time.

Anonymous

·

July 26, 2019 at 2:47 PM

Service Provided

Good job guys

Anonymous

·

July 26, 2019 at 2:02 PM

Service Provided

Got me in and fixed my tire right away

Anonymous

·

July 25, 2019 at 2:19 PM

Service Provided

They had my Jeep done in a timely matter.

Anonymous

·

July 23, 2019 at 3:02 AM

Service Provided

They did a great job, and it was reasonably priced.

Anonymous

·

July 20, 2019 at 2:50 PM

Service Provided

I'm new to the area, and just took a guess where to go for tire rotation... I'm favorably impressed and plan to go there for my next tires.

Anonymous

·

July 20, 2019 at 2:08 PM

Service Provided

Very courteous always friendly

Anonymous

·

July 19, 2019 at 6:02 PM

Service Provided

Service was great , I like dealing with Mike he is very knowledgeable

Anonymous

·

July 19, 2019 at 1:45 AM

Service Provided

Always do a good job

Anonymous

·

July 18, 2019 at 5:25 PM

Service Provided

Very Slow

Anonymous

·

July 18, 2019 at 5:09 PM

Service Provided

They did a great job and aways do.

Anonymous

·

July 18, 2019 at 3:02 PM

Service Provided

Always thorough and advise me on any issues that might need attention in the future.

Anonymous

·

July 16, 2019 at 1:02 PM

Service Provided

Staff was helpful and friendly, service was quick

Anonymous

·

July 13, 2019 at 7:20 PM

Service Provided

They are awesome.

Anonymous

·

July 13, 2019 at 1:43 PM

Service Provided

Great shop used for years fast service

Anonymous

·

July 11, 2019 at 10:57 PM

Service Provided

Plaza tire has been my to go place for our cars for 15 years. Me, 3 nephews, 1 sister . What I like about these mechanics is:. If the do not do certain jobs you may need, they are honest enough to say so, and if asked, where can I take my car to be serviced? They do not voulenteer or recommend any one dealer or shop.. I trust them with my 20 year old car, and know they will keep my car safe for me. A big thank you to all you guys at plaza tire!!!!

Anonymous

·

July 11, 2019 at 1:09 AM

Service Provided

Great customer service.

Anonymous

·

July 10, 2019 at 6:05 PM

Service Provided

I dropped vehicle off and was quoted a price of $55.95 for Synthetic Oil Change before taxes and shop supplies were added in. My wife picked up vehicle and they charged her $59.95. I was disappointed that I was told something different than she was charged.

Anonymous

·

July 9, 2019 at 9:37 AM

Service Provided

Very good service. Thorough and efficient. What people expect these days. Hard to get service like this in today’s world. Chain store with the down home service.

Anonymous

·

July 8, 2019 at 3:34 PM

Service Provided

Did a really good job I was happy

Anonymous

·

July 8, 2019 at 1:49 PM

Service Provided

Fast service.

Anonymous

·

July 5, 2019 at 3:21 PM

Service Provided

My Equinox is 2018 not 2014. They did great service Mike Wilson is a super great guy always helping me out with my vehicle.I gi e them. 5 star rating.

Anonymous

·

July 4, 2019 at 7:33 PM

Service Provided

Excellent!

Anonymous

·

July 4, 2019 at 2:57 PM

Service Provided

I had a 9:00 appointment. They didn't take my car into the garage until 9:50. I was there for over 2 hours for an emissions test, oil change and tire rotation. Then, when it rained a couple days later I turned on my back wiper that they had replaced and it got stuck because they put the wrong size on it. Now I have to find the time to go back and wait for them to get the correct wiper and replace it.

Anonymous

·

July 4, 2019 at 2:08 PM

Service Provided

After fixing flat tire they forgot to replace the spare in the trunk. Noticed the error later and they fixed it. No problem. Great place and good service.

Anonymous

·

July 2, 2019 at 1:35 PM

Service Provided

They always give good service and they are very courteous.

Anonymous

·

July 2, 2019 at 10:59 AM

Service Provided

Great service, friendly.

Anonymous

·

July 2, 2019 at 12:57 AM

Service Provided

Nothing but issues since new tires were put on my car from here.

Anonymous

·

July 1, 2019 at 1:28 PM

Service Provided

They were very friendly and got me right in.

Anonymous

·

June 30, 2019 at 2:06 PM

Service Provided

Thank you for your excellent service.

Anonymous

·

June 28, 2019 at 2:03 PM

Service Provided

They took care of me. Steve was awesome as always.

Anonymous

·

June 27, 2019 at 3:23 AM

Service Provided

Great service, Mike Wilson and Steve Vaugh are the best in the business!!

Anonymous

·

June 24, 2019 at 2:11 PM

Service Provided

They did a fine job. Thanks Plaza tire

Anonymous

·

June 23, 2019 at 1:38 PM

Service Provided

Service was prompt and professional.

Anonymous

·

June 22, 2019 at 9:59 PM

Service Provided

Handle request very promtly

Anonymous

·

June 22, 2019 at 2:47 PM

Service Provided

Excellent service once we arrived but when I initially called, someone named Sheila hung up on me before I was done trying to make an appointment and I had to call back. She let me ask one question, answered that and then immediately hung up on me.

Anonymous

·

June 21, 2019 at 10:28 PM

Service Provided

The employees were friendly and helpful. Finished in a short time.

Anonymous

·

June 21, 2019 at 3:21 PM

Service Provided

Very accommodating

Anonymous

·

June 21, 2019 at 1:29 PM

Service Provided

Darren was excellent. In and out

Anonymous

·

June 21, 2019 at 1:28 PM

Service Provided

5-STARS

Anonymous

·

June 20, 2019 at 1:58 PM

Service Provided

Very satisfied ??

Anonymous

·

June 15, 2019 at 1:58 PM

Service Provided

Best deal on tires in entire Midwest

Anonymous

·

June 15, 2019 at 1:49 PM

Service Provided

They got my truck in right away removed the lock nuts on my wheels, but they replaced them with two different size lug nuts. My tire tool only fits three out of four of the new lugs.

Anonymous

·

June 15, 2019 at 3:03 AM

Service Provided

Went in car was done almost immediately even though they only had 1 person for two. Bays they were quick . I had to return because 1 of my tires was too small and they replaced it at same cost that wasn't their fault even I didn't realize I had wrong size on it. Thanks for the excellent service I received.

Anonymous

·

June 14, 2019 at 1:28 PM

Service Provided

Very pleased

Anonymous

·

June 11, 2019 at 1:32 PM

Service Provided

Hve always had excellent service at Festus Plaza Tire

Anonymous

·

June 10, 2019 at 4:26 PM

Service Provided

They respect my time and make sure they get to work immediately on my scheduled appointment.

Anonymous

·

June 10, 2019 at 1:16 AM

Service Provided

.

Anonymous

·

June 9, 2019 at 8:28 PM

Service Provided

They do a very good job. Always very courteous

Anonymous

·

June 8, 2019 at 3:04 PM

Service Provided

Always do a good job

Anonymous

·

June 8, 2019 at 1:39 PM

Service Provided

Great job.

Anonymous

·

June 8, 2019 at 1:36 PM

Service Provided

The customer service and service to my vehicle was great. Plaza Tire has always been very helpful with my needs and I will continue to bringing my vehicle in for service when needed.

Anonymous

·

June 7, 2019 at 1:35 AM

Service Provided

They were courteous. However, an estimated job of 45 minutes turned into 2 hours. My morning was booked and busy and this put me behind!

Anonymous

·

June 6, 2019 at 3:17 PM

Service Provided

Service was great I always try to deal with Mike he is very helpful and knowledgeable

Anonymous

·

June 5, 2019 at 1:52 PM

Service Provided

4 &1/2 hours to fix a screw in a tire i purchased from Plaza Tire in Arnold is not acceptable I purchased a extended warranty also

Anonymous

·

June 4, 2019 at 6:19 PM

Service Provided

Excellent service as always

Anonymous

·

June 1, 2019 at 3:04 PM

Service Provided

I had tires rotated and they did not air up one of the tires. It was 10lb low on pressure so I took it to the gas station to air up myself. This is the 2nd time this has happened. I would give them 5 stars but how hard is it to make sure tire pressure is right when that's what they are working on.

Anonymous

·

May 31, 2019 at 6:50 PM

Service Provided

Just had tires rotated but everyone is always ready to help and very personable. I was in and out of there in no time.

Anonymous

·

May 30, 2019 at 2:06 PM

Service Provided

Did as good of a job as always

Anonymous

·

May 28, 2019 at 5:26 PM

Service Provided

Got an oil change. Appointment was for 3pm and was rolling out the door at 3:30pm. Great job and friendly staff.

Anonymous

·

May 28, 2019 at 2:52 AM

Service Provided

Purchased four Firestone Destination tires and got an oil change. Professional service at a fair price. Big thank you to their salesman Darren for lining me out on the best tire for my truck. Have already driven over 200 miles on them over the Memorial Day weekend and they ride smooth.

Anonymous

·

May 27, 2019 at 2:06 PM

Service Provided

Great service

Anonymous

·

May 24, 2019 at 1:30 PM

Service Provided

Friendly staff. Good service

Anonymous

·

May 24, 2019 at 11:51 AM

Service Provided

Great service

Anonymous

·

May 24, 2019 at 2:18 AM

Service Provided

As usual, I received quick, quality service at a great price.

Anonymous

·

May 23, 2019 at 6:42 PM

Service Provided

had a 3pm appt for oil change and tire rotation. At 4:30 I asked what time would my vehicle be done. At 4:35 I was pulling off the lot. Does it really take 1 1/2 for a oil change and tire rotation?

Anonymous

·

May 20, 2019 at 9:36 PM

Service Provided

They were busy, I walked in unplanned and they put new tires on my car. They seem to be very stressed and it appears there is a lot of turnover there. It’s aggravating to go there and not see a familiar face. The employees would probably stay if there were more incentive. Thank you

Anonymous

·

May 20, 2019 at 8:03 PM

Service Provided

Did everything I needed

Anonymous

·

May 17, 2019 at 1:25 PM

Service Provided

I dropped off my vehicle before my appointment and they did the requested maintenance and checks before the scheduled time, good news. They were polite and professional.

Anonymous

·

May 11, 2019 at 4:57 PM

Service Provided

Did a great job

Anonymous

·

May 10, 2019 at 2:16 PM

Service Provided

Great service

Anonymous

·

May 9, 2019 at 6:48 PM

Service Provided

We are very satisfied.

Anonymous

·

May 7, 2019 at 8:41 PM

Service Provided

Great experience

Anonymous

·

May 7, 2019 at 4:36 PM

Service Provided

They were great

Anonymous

·

May 7, 2019 at 1:42 PM

Service Provided

Didn't need an appointment, got tires put on at a decent price without any issues.

Anonymous

·

May 6, 2019 at 1:38 PM

Service Provided

They worked me in to check a tire that was leaking. When it was found tho be a sidewall breach, worked with me to replace the tire with one that was comparable to the others, within my price needs, and rotated the ne tire to the back to keep my steering tires to the same tread level. They also ket me know I was due an alignment. A-1 service!!!!

Anonymous

·

May 6, 2019 at 1:10 PM

Service Provided

I would give them a 5 star rating.

Anonymous

·

May 5, 2019 at 7:03 PM

Service Provided

Very thorough

Anonymous

·

April 30, 2019 at 11:00 PM

Service Provided

Very friendly

Anonymous

·

April 29, 2019 at 2:35 PM

Service Provided

Super quick, friendly service on my state inspections.

Anonymous

·

April 29, 2019 at 2:09 PM

Service Provided

Waiting area was clean, staff was friendly. My vehicle was done on time.

Anonymous

·

April 28, 2019 at 3:25 PM

Service Provided

They did a lot better job than Arnold Plaza Tire. When I got tires for this car at the Arnold Plaza Tire they did about $700.00 worth of damage to this car that came out of my pocket. The only thing I didn't like was I dropped the car after hours and whoever cuts the grass for them just it hit the whole side of the car. The car was covered with grass stuck down the whole side of the passager side. I have not checked to see if there is any damage from rocks or debris

Anonymous

·

April 28, 2019 at 3:06 AM

Service Provided

I have used Plaza Tire for years and I have always been pleased that there service is fast, friendly and very fair. As a woman, It is always a fearful situation to get car repairs done. PlazaTire in Festus has often checked out my car with no or minimal charges. I drive all the way back from Arnold, because I trust them so much. Thank you!

Anonymous

·

April 27, 2019 at 2:53 PM

Service Provided

As always very happy with the service at Plaza tire, friendly helpful personnel.

Anonymous

·

April 25, 2019 at 6:20 PM

Service Provided

I received excellent service at Plaza Tire.

Anonymous

·

April 24, 2019 at 6:54 PM

Service Provided

Great service Thank You

Anonymous

·

April 21, 2019 at 1:33 PM

Service Provided

Everything went as I hoped and expected

Anonymous

·

April 18, 2019 at 6:19 PM

Service Provided

45 minute appt turns into a 2 hour appointment.

Anonymous

·

April 16, 2019 at 3:48 PM

Service Provided

Had them mount and balance two tires and after looking at the rims found one with deep gouges from the tire mounting machine. I picked plaza tire thinking I could trust them with my mustang wheels and am very unhappy. I am taking the wheel up the the manager Steve today to show the damage to my expensive wheel.

Anonymous

·

April 14, 2019 at 3:48 PM

Service Provided

They do good work

Anonymous

·

April 13, 2019 at 2:11 PM

Service Provided

Great service and very fast!

Anonymous

·

April 12, 2019 at 11:51 AM

Service Provided

Friendly, prompt and courteous service. The staff at the Festus location work very hard to keep their loyal customers coming back. I've been one of their loyal customers since Plaza first bought out Crystal Tire Company. Steve and Mike are the reasons behind such great service.A big shoutout to the employees in the service department!

Anonymous

·

April 8, 2019 at 4:55 PM

Service Provided

Those guys always do a great job on my vehicle. Tire rotation took very little time, in and out quickly.

Anonymous

·

April 8, 2019 at 1:28 PM

Service Provided

..

Anonymous

·

March 28, 2019 at 5:50 PM

Service Provided

Had to have my vehicle towed in towards the end of the day but they got my tire fixed and back on the road soon.

Anonymous

·

March 27, 2019 at 2:05 PM

Service Provided

Great!

Anonymous

·

March 27, 2019 at 1:27 AM

Service Provided

They were very friendly. Made it easy to drop my car off and Thank Heavens open past their normal closing so I was able to pick my car up. It was ready way before expected.

Anonymous

·

March 26, 2019 at 9:32 PM

Service Provided

Always receive great service!

Anonymous

·

March 26, 2019 at 7:00 PM

Service Provided

I took the car in for service and Plaza performed the repair quickly and with a great price.

Anonymous

·

March 24, 2019 at 10:00 PM

Service Provided

Love these guys. Great job..honest service.

Anonymous

·

March 24, 2019 at 4:15 PM

Service Provided

Went smooth

Anonymous

·

March 22, 2019 at 1:34 PM

Service Provided

Very rude over the phone and I am going to have to go to the dealer now after they "fixed" it

Anonymous

·

March 21, 2019 at 5:07 PM

Service Provided

Great service visit

Anonymous

·

March 20, 2019 at 1:30 PM

Service Provided

25 dollars I feel is high to have a nail removed.

Anonymous

·

March 19, 2019 at 3:02 PM

Service Provided

Great!

Anonymous

·

March 19, 2019 at 2:46 PM

Service Provided

Had an appointment at 2:00, sat in waiting room until 3:15 when they finally got it in the shop. I will say I was happy with the work though. I wouldn’t use them unless you plan on dropping your vehicle off.

Anonymous

·

March 18, 2019 at 1:56 PM

Service Provided

Took longer than expected

Anonymous

·

March 18, 2019 at 1:28 PM

Service Provided

Prompt and capable service at a competitive price!

Anonymous

·

March 16, 2019 at 9:47 PM

Service Provided

Great job fast service, will recommend everyone to come to Plaza Tire. Thanks for the great service.

Anonymous

·

March 16, 2019 at 7:47 PM

Service Provided

Plaza is great, prices are reasonable and service is always fast and friendly

Anonymous

·

March 16, 2019 at 4:53 PM

Service Provided

Very good place!

Anonymous

·

March 16, 2019 at 4:27 PM

Service Provided

Been buying tires from Steve for a long long time!

Anonymous

·

March 16, 2019 at 1:07 AM

Service Provided

Could have been a little faster but they did work late to get it all done for me... I will plan on going back

Anonymous

·

March 15, 2019 at 1:39 PM

Service Provided

I have been doing business with Plaza Tire in Festus for 20 years; it is because I get great service and fair pricing. I Particularly like to deal with Steve Vaugh and Michael Wilson because they are so helpful

Anonymous

·

March 15, 2019 at 12:21 AM

Service Provided

As always, the staff was friendly and accomodating. The got me in fast and out as fast as they could.

Anonymous

·

March 14, 2019 at 4:56 PM

Service Provided

Efficient

Anonymous

·

March 13, 2019 at 4:48 PM

Service Provided

Tech put wrong weight oil in vehicle, thank fully the counter man caught the mistake and had it drained and refilled with correct synthetic blend. Then truck left oil puddle on my garage floor first time it was parked, assuming they didn’t clean underneath. First time I have ever had a problem. I had an appointment for 3pm and I was there until after 5, I have never had to wait that long before.

Anonymous

·

March 13, 2019 at 2:29 PM

Service Provided

Quick friendly service. Filled tires improperly. Tire pressure light came on on the way home. All tire had to much air. Returned to store and they promptly fixed the problem

Anonymous

·

March 13, 2019 at 1:28 PM

Service Provided

Steve is fantastic and I’ll be back just for his service

Anonymous

·

March 13, 2019 at 3:00 AM

Service Provided

They fixed my tire for a fair price. All went well.

Anonymous

·

March 10, 2019 at 3:53 PM

Service Provided

I went in on a Thursday afternoon with a screw in my tire and they were super busy. They got me in rather quick and I was back on the road in time to get my kid from the bus.

Anonymous

·

March 10, 2019 at 12:32 AM

Service Provided

Technician did not tighten the plastic lug nuts on the vehichle. Service Manager should have inspected this before they release the vehichle. If Mike Wilson had been there that day I am sure this wouldn't have been missed.

Anonymous

·

March 9, 2019 at 2:24 PM

Service Provided

Customer service was great, and service was quick!

Anonymous

·

March 9, 2019 at 2:00 PM

Service Provided

Best service in town.

Anonymous

·

March 8, 2019 at 1:53 PM

Service Provided

allways good service

Anonymous

·

March 7, 2019 at 5:40 PM

Service Provided

Great customer service.

Anonymous

·

March 3, 2019 at 12:36 AM

Service Provided

As always nothing but the best from the management to the guys out in the garage. Great place to get work done in a hurry!!!!!

Anonymous

·

March 1, 2019 at 10:15 PM

Service Provided

Professional, quick but thorough service.

Anonymous

·

February 26, 2019 at 3:36 PM

Service Provided

Great service

Anonymous

·

February 24, 2019 at 11:34 PM

Service Provided

Professional and thorough

Anonymous

·

February 22, 2019 at 10:14 PM

Service Provided

It took a little bit of time. The waiting area was uncomfortable and a little chilly.

Anonymous

·

February 22, 2019 at 2:08 PM

Service Provided

Great work .. sometimes it takes a few days to get in there but the work is always good and done right..

Anonymous

·

February 22, 2019 at 1:29 PM

Service Provided

They did an excellent job and were the cheapest in town! I will definitely be using them in the future and recommending them to others!

Anonymous

·

February 20, 2019 at 3:59 PM

Service Provided

Always happy with service.

Anonymous

·

February 20, 2019 at 2:23 PM

Service Provided

Great and friendly as well as knowledgeable staff.

Anonymous

·

February 19, 2019 at 5:18 PM

Service Provided

Great service and friendly employees

Anonymous

·

February 19, 2019 at 1:45 PM

Service Provided

Great service.

Anonymous

·

February 17, 2019 at 2:45 PM

Service Provided

They always do an excellent job!

Anonymous

·

February 16, 2019 at 2:12 PM

Service Provided

It took almost two hours to fix flat that I had already taken off and brought in. I think they need more help when they are busy.

Anonymous

·

February 13, 2019 at 4:52 PM

Service Provided

great as always

Anonymous

·

February 13, 2019 at 1:09 PM

Service Provided

Great service

Anonymous

·

February 11, 2019 at 1:36 PM

Service Provided

They are a lot more friendlier than the Plaza tire in Arnold. We switched after going to Arnold for 20+ years

Anonymous

·

February 10, 2019 at 11:28 PM

Service Provided

Great service

Anonymous

·

February 8, 2019 at 7:16 PM

Service Provided

quick

Anonymous

·

February 5, 2019 at 3:12 PM

Service Provided

Plaza tire took care of the issue with the tire, and did a great job.

Anonymous

·

February 5, 2019 at 2:28 PM

Service Provided

Fantastic service and friendly!

Anonymous

·

February 5, 2019 at 2:16 PM

Service Provided

Very fast and friendly service

Anonymous

·

February 5, 2019 at 1:30 PM

Service Provided

Got grease on the windshield pillar upholstery when putting inspection sticker on windshield

Anonymous

·

February 4, 2019 at 2:43 PM

Service Provided

I have been doing business at this location for 25+ years, service is great,very professional and steve is the best

Anonymous

·

February 4, 2019 at 2:09 AM

Service Provided

Very kind and helpful

Anonymous

·

February 4, 2019 at 1:27 AM

Service Provided

They treat me great do great job and great service I have no hassle over questions and/or any problems (they take care of it right away no question ask)I highly recommended to friends and family

Anonymous

·

February 1, 2019 at 6:02 PM

Service Provided

THEY DID GOOD ON THE TIRES AND OIL CHANGE, ALSO SHOCKS. BUT, DIDN'T FIX THE ENGINE LIGHT STILL ON. WENT SOME PLACE ELSE TO HAVE IT REPAIRED.

Anonymous

·

February 1, 2019 at 4:17 PM

Service Provided

Great Customer Service.

Anonymous

·

January 29, 2019 at 4:45 PM

Service Provided

Quick hassle free service!

Anonymous

·

January 29, 2019 at 1:37 PM

Service Provided

Always a pleasure working with the Team at Plaza Tire Festus! Quick to diagnose, repair and get me back on the road!

Anonymous

·

January 28, 2019 at 1:53 PM

Service Provided

I called on Thursday and ordered the tires that I wanted. I was told that they would be available on Friday so I decided to drop my car off Thursday night. My only complaint is that I had to ask the price of the tires (my size was not listed on the flyer) and I was not informed of the additional related costs so the end total was more than I had accounted for. All other aspects of the services provided were excellent!

Anonymous

·

January 28, 2019 at 1:35 PM

Service Provided

Always Professionl - Expert Service Everytime.

Anonymous

·

January 27, 2019 at 4:41 PM

Service Provided

Great job and done in a very timely matter, ty

Anonymous

·

January 26, 2019 at 2:36 PM

Service Provided

Always great service!!!

Anonymous

·

January 24, 2019 at 5:19 PM

Service Provided

5 Stars

Anonymous

·

January 22, 2019 at 10:53 PM

Service Provided

Service counter experience was good but the tech took 1 hour 45min from the time he pulled my car in till he pulled my car out to change 4 tires. I was a tire tech for a long time and it never takes more than 40 min to do 4 tires. Everytime I have tires done at plaza they take 1.5 hours for more. But I seen they had the 4 tires on under 1 hour guarantee now so thought it would be different. It wasn't. Got my $25 off next visit coupon but festus plaza will no longer have my business

Anonymous

·

January 18, 2019 at 1:30 PM

Service Provided

5 star service

Anonymous

·

January 16, 2019 at 2:21 AM

Service Provided

As always very happy with the service I received at Plaza Tire. The staff was very helpful and friendly. WOuld recommend Plaza to anyone.

Anonymous

·

January 14, 2019 at 4:13 PM

Service Provided

Service was okay, but we made an appointment for vehicle inspections, and the car wasn't pulled in to even begin on it until nearly 1 1/2 hours after our appointment time. Meanwhile, the waiting room television was tuned to a rabidly political news channel.

Anonymous

·

January 12, 2019 at 2:20 PM

Service Provided

Had a 9:00 appointment. It was 9:15 before they took my car in. This is not a big concern just worth mentioning.

Anonymous

·

January 11, 2019 at 12:25 AM

Service Provided

My tire was repaired just as I wanted. The price was great. The wait time was great. My complaint is that I now have a scratch on my wheel.

Anonymous

·

January 1, 2019 at 2:30 PM

Service Provided

Price was excellent, friendly staff.. However, the wait was well over my what I was told by 3 hours...

Anonymous

·

January 1, 2019 at 2:05 PM

Service Provided

Great service, friendly staff. Would definitely recommend getting your vehicle taken care of at this Plaza tire location.

Anonymous

·

December 28, 2018 at 4:59 PM

Service Provided

Pass.

Anonymous

·

December 24, 2018 at 11:02 PM

Service Provided

great

Anonymous

·

December 24, 2018 at 3:32 PM

Service Provided

Very good

Anonymous

·

December 24, 2018 at 2:31 PM

Service Provided

These days it is hard to place trust in an auto service. You never know what you are being told is true. I was told one thing at one place and brought my car to Plaza in Festus for a second look. Glad I did they saved me major cost!! They could have sold me a bill of goods that was not needed but they didn’t! I will be back for sure!! Thank You Plaza Tire in Festus!!

Anonymous

·

December 23, 2018 at 6:54 PM

Service Provided

No

Anonymous

·

December 20, 2018 at 2:05 PM

Service Provided

They are always on time with their service. Even vacumed my car. Great service always.

Anonymous

·

December 19, 2018 at 11:35 AM

Service Provided

Had a flat tire fixed. Easy check in and was notified when it was ready; quick checkout. I would give 5 stars if the young man who carried tire to my car would have put the tire in the compartment where it belongs rather than just throw it in the trunk. That would have been a nice touch!!

Anonymous

·

December 18, 2018 at 6:49 PM

Service Provided

Excellent service

Anonymous

·

December 18, 2018 at 2:42 PM

Service Provided

The service was great

Anonymous

·

December 18, 2018 at 2:09 PM

Service Provided

Plaza tire finished the work as agreed only reason not 5 stars is they overshot the time estimate . Thanks good job

Anonymous

·

December 16, 2018 at 1:53 PM

Service Provided

One star is too many

Anonymous

·

December 15, 2018 at 4:25 PM

Service Provided

Festus Plaza Tire is awesome I would recommend them to all my friends and even people I didn't know Festus Plaza Tires a place to go

Anonymous

·

December 15, 2018 at 1:32 PM

Service Provided

Very good service. Friendly people. They were very helpful to me. I will be using their service again.

Anonymous

·

December 14, 2018 at 11:48 PM

Service Provided

Great service...

Anonymous

·

December 14, 2018 at 3:20 PM

Service Provided

Good. No time for more text.

Anonymous

·

December 14, 2018 at 1:00 AM

Service Provided

Very knowledgeable of products they offer and installation procedures.

Anonymous

·

December 8, 2018 at 5:09 AM

Service Provided

They need a more customer friendly waiting room, if I have to wait 1 and a half to 2 hours for service , I don't want to stand the whole time

Anonymous

·

December 5, 2018 at 11:58 AM

Service Provided

5 stars!! The gentleman who assisted me was professional, courteous, and had me taken care of within 15 minutes. Wonderful experience! Thank you, Holly

Anonymous

·

December 5, 2018 at 12:24 AM

Service Provided

They did a great job on the wifes car. I just didnt understand why they had the car all day (dropped it off for scheduled rear brakes change). And at 5pm wearrived and it appeared they just started working on it.

Anonymous

·

December 4, 2018 at 2:24 PM

Service Provided

My experience at plaza was very good. Steve Vaughn was very helpful and informative. Would highly recommend Steve and the rest of the employees at plaza in Festus.

Anonymous

·

December 4, 2018 at 2:03 PM

Service Provided

Thank you for finding the problem. Great service.

Anonymous

·

December 3, 2018 at 1:38 PM

Service Provided

Fast service!!! Friendly staff and fair pricing.

Anonymous

·

December 2, 2018 at 2:12 PM

Service Provided

It was done very fast

Anonymous

·

December 1, 2018 at 3:47 PM

Service Provided

In - out - and work completed as requested

Anonymous

·

December 1, 2018 at 1:54 AM

Service Provided

Great service as always. Very prompt co like,ethos of the work too.

Anonymous

·

November 30, 2018 at 5:34 PM

Service Provided

Michael and Steve are the best, they give the personal service that makes me come back again and again.

Anonymous

·

November 30, 2018 at 3:16 PM

Service Provided

We got in and out fairly quick with 30 minute wait as they were busy. We were definately satisfied.

Anonymous

·

November 29, 2018 at 4:44 PM

Service Provided

Went in at 4:30 PM with one tire starting to fail from a puncture. Couldn't be repaired so I opted to change all four tires. Steve assured me they could get them on before closing and actually stayed late to complete. End result was no more worries about breaking down in the cold. The best service I've had in a long time. I'll go back next month for my other vehicle's four tires.

Anonymous

·

November 29, 2018 at 2:02 PM

Service Provided

Always friendly service

Anonymous

·

November 28, 2018 at 3:25 PM

Service Provided

Stayed 2 hours after closing, on a Saturday to get my vehicle repaired.

Anonymous

·

November 27, 2018 at 9:28 PM

Service Provided

I made an appointment to have my oil changed for the first time in the preowned car we recently purchased. This was unfortunately a mistake in light of the amount of time it took for the oil change and the cost of the oil change. Don't doubt that they did a did a good job, but an oil change should be an in and out proposition. Did not expect the amount of time it would take, especially given that it was scheduled. Maybe oil changes should be done at the oil change places where one can drive in on his schedule and get the work done in 10 minutes rather than one hour. I had thought that Plaza Tire Service might become the exclusive maintenance shop for our preowned "new car," but will need to reevaluate that strategy.

Anonymous

·

November 27, 2018 at 5:18 PM

Service Provided

I had a bad leak on rear tire. Walked in, explained problem. I couldn't wait for an appointment another day. They were swamped but understood my need. Were able to squeeze me in. Price was more than fair. Everyone was polite. Very professional yet friendly.

Anonymous

·

November 27, 2018 at 2:40 PM

Service Provided

VERY PLEASED WITH SERVICE

Anonymous

·

November 26, 2018 at 3:06 PM

Service Provided

Friendly and quick. Usually have coupons.

Anonymous

·

November 24, 2018 at 10:53 PM

Service Provided

Very helpful and when they were really busy, they suggested I visit a competitor who could help me immediately. That kind of honesty is so unusual in this culture.

Anonymous

·

November 23, 2018 at 5:42 PM

Service Provided

The service was great

Anonymous

·

November 23, 2018 at 2:53 PM

Service Provided

VERY ATTENTIVE

Anonymous

·

November 23, 2018 at 2:52 PM

Service Provided

PROMPT AND CURTIOUS STAFF

Anonymous

·

November 22, 2018 at 3:52 PM

Service Provided

I was in and out and the oil change was cheap with my coupon

Anonymous

·

November 22, 2018 at 2:39 PM

Service Provided

Great, friendly service. The tire techs work relentlessly and tirelessly to provide great service to folks on a busy schedule! The service is what keeps a guy like me coming back! The Festus store Rocks! Thanks Steve and Mike!

Anonymous

·

November 20, 2018 at 3:06 PM

Service Provided

Great services, fave me exactly what I was looking for in tires,and quickly

Anonymous

·

November 20, 2018 at 1:46 PM

Service Provided

There was no wait because I had an appointment and the workers were very nice and courteous.

Anonymous

·

November 19, 2018 at 5:51 PM

Service Provided

Let’s start at the beginning. I called the store at 9:25 Wednesday morning, November 14. I was told there was a two hour waiting list for tires. Mike stated that he would put me on the list and I would arrive by 11:15 am, a little earlier than the two hour wait. I arrived about 11:10 am, Ricky, assuming he is the service manager because he never told me what his job is, he was at the counter waiting on customers. Ricky told me I was not on the list. Now irritated, I waited for my truck to be serviced. I sat, and sat, and sat, for four hours. And not a single one of the two men behind the counter ever offered an apology or even a hint as to when my truck would be taken care of. At one point they pulled a vehicle in that arrived several hours after I did and serviced it. Since that vehicle belonged to an 85 year old Korean War Marine, I was happy to see him get taken care of. Finally, after 4.5 hours of waiting in the waiting room for my truck, it was finished, and the two hours I waited before even driving there. And because I was in such a hurry to get out of there, I did not review my receipt with scrutiny. A package I did not request was added to my bill in the amount of $39.96 for Road Hazard, an item I NEVER purchase when buying tires, because it has been my experience that no tire dealer ever honors them, they always have an excuse as to why it is not covered. I will never patronize this store again, and I will discourage all of my friends and family from using this business. I really make an effort to support local business in small town communities, but I am done with this one.

Anonymous

·

November 19, 2018 at 4:07 PM

Service Provided

Thank you very much for all your help.

Anonymous

·

November 18, 2018 at 4:59 PM

Service Provided

I went to Walmart 3 times because of a slow leak in a tire I recently purchased from them. The 4th time I went back they didn’t have any documentation that I had a problem. I was so upset I got my keys back and drove across the street to Plaza Tire. The tech found a really small nail in the tire and fixed it. Everyone including the service tech was so pleasant and helpful. It was a Saturday and your lobby was busy. Thank you for the wonderful service. No need to buy tires from Walmart when I get that kind of professional service from a Plaza Tire! Job well done!

Anonymous

·

November 16, 2018 at 9:56 PM

Service Provided

Great place

Anonymous

·

November 16, 2018 at 2:32 PM

Service Provided

The guys there are always friendly, informative, and honest. I felt no pressure to buy anything. Usually I hate walking into auto shops (alone as a woman) but I never feel that when I go to plaza. Keep up the good work! I’ll definitely be back.

Anonymous

·

November 16, 2018 at 1:33 AM

Service Provided

Excellent customer service they took care of a problem that had been happening for a while

Anonymous

·

November 15, 2018 at 8:51 PM

Service Provided

Quick and quality

Anonymous

·

November 15, 2018 at 2:43 PM

Service Provided

Great service!

Anonymous

·

November 15, 2018 at 1:41 PM

Service Provided

I made a 9 am appointment a week in advance I sat in a cold lobby 2 hours. At 11 I just asked for my keys back and walked out. No service.

Anonymous

·

November 14, 2018 at 12:15 AM

Service Provided

Worked late to make sure I would be safe before getting back on the road.

Anonymous

·

November 13, 2018 at 5:02 PM

Service Provided

Have delt with Plaza for years Festus Imperial St Charles-always good service

Anonymous

·

November 8, 2018 at 5:00 PM

Service Provided

Fast and friendly service!

Anonymous

·

November 6, 2018 at 3:41 PM

Service Provided

5 star excellent!

Anonymous

·

November 5, 2018 at 9:17 PM

Service Provided

Had an appointment for state inspection, had them bal and rotate tires at the last min. No problems they had the tires done and the inspection completed in less than one hour.

Anonymous

·

November 4, 2018 at 1:40 PM

Service Provided

Striped my lugs on my car they fixed but not until guy noticed they weren't on good after bringing my car out of bay.

Anonymous

·

November 1, 2018 at 9:25 PM

Service Provided

Been buying tires from Steve for many years, 1979 or 1980 was my first set.

Anonymous

·

October 30, 2018 at 4:59 PM

Service Provided

I’ve been coming to Plaza for years now and love the service and quickness of getting new tires. My only issue this time was I had black stuff on steering wheel and gear shift from the mechanics hands. I had to wipe the inside of my car down.

Anonymous

·

October 30, 2018 at 11:39 AM

Service Provided

they were fast, friendly. will always return. they care about their customers

Anonymous

·

October 26, 2018 at 8:37 PM

Service Provided

The services I recived was Excellent the services speaks for its self !!!

Anonymous

·

October 22, 2018 at 6:10 PM

Service Provided

they did a great job .In a short time.That is one reason I come to plaza for my automotive work.

Anonymous

·

October 21, 2018 at 2:08 PM

Service Provided

Festus office is awesome !

Anonymous

·

October 21, 2018 at 1:43 PM

Service Provided

Waited way too long as usual

Anonymous

·

October 20, 2018 at 2:10 PM

Service Provided

Fast friendly service a bunch of nice people I like this place

Anonymous

·

October 19, 2018 at 5:16 PM

Service Provided

Accomodated me due to another appointment.

Anonymous

·

October 19, 2018 at 4:31 PM

Service Provided

Friendly customer service... Purchased a lifetime full alignment service for $150... Took about an hour, which is reasonable... Plan on having it done every 6 months... My Liberty is running straight with zero vibrations... Very satisfied.... Thnx

Anonymous

·

October 18, 2018 at 5:34 PM

Service Provided

They got me in and repaired my tire even though they were extremely busy. Very happy!!

Anonymous

·

October 18, 2018 at 4:45 PM

Service Provided

Great

Anonymous

·

October 18, 2018 at 1:32 PM

Service Provided

Love plaza, Desoto and Festus. They got me right in and completed the work fast. Friendly too!

Anonymous

·

October 17, 2018 at 2:16 PM

Service Provided

The waiting time was ridiculous. Four people came in and left before I did. I was only in for a tire rotation and had other things to do that morning. Normally this only takes a half hour and not the two and a hours on this morning.

Anonymous

·

October 15, 2018 at 8:00 PM

Service Provided

On short notice Plaza tire fixed my tire and had me back on the road in a couple hours. Thank you

Anonymous

·

October 14, 2018 at 1:33 PM

Service Provided

I always have to wait sooooo long, even with an appointment.

Anonymous

·

October 11, 2018 at 2:51 PM

Service Provided

vggvnjjnkmk

Anonymous

·

October 11, 2018 at 2:32 PM

Service Provided

I always get excellent service at Plaza Tire!

Anonymous

·

October 11, 2018 at 2:00 PM

Service Provided

Would have been 5 stars had the person Standing at the counter not ignored, walked past me 3 times, when I walked in to pick up my vehicle when completed. The Service Manager (Ricky Arnold) sitting back behind the 2nd counter and obviously busy working had to get up and take my money. Wish I had asked the name of the person ignoring me, as this is not the first time this has happened. This person is not helping your business at all. Thumbs up to Ricky, he seen what was happening and took action.

Anonymous

·

October 9, 2018 at 6:04 AM

Service Provided

Thank you for the great service.

Anonymous

·

October 9, 2018 at 1:14 AM

Service Provided

Great customer service

Anonymous

·

October 8, 2018 at 8:42 PM

Service Provided

GREAT JOB

Anonymous

·

October 8, 2018 at 3:26 PM

Service Provided

Had a few issues with mis communication but was easily fixed and was on my way. No Big Deal.

Anonymous

·

October 8, 2018 at 1:35 PM

Service Provided

Fast Friendly Service

Anonymous

·

October 7, 2018 at 9:59 PM

Service Provided

I hadn't had any problems in the past, but my wife went there for a inspection and they were hours behind schedule. Not a big deal if they could of picked up the phone and made some calls. I understand they get behind, but a call would be nice.

Anonymous

·

October 7, 2018 at 1:41 PM

Service Provided

Plaza tire will always get my business. It was a Saturday after noon and we discovered that two if my tires and thread showing so we new we couldn't drive it like that so we called it was 2 pm and they close at 4:30 and ask if they had time to out 3 new tires on and they said yes always even if you walked in at 4:30 we will assist you. They treated use with kindness they are wonderful place to do business.

Anonymous

·

October 6, 2018 at 10:00 PM

Service Provided

Excellent customer service. I have been their customer for over 10 years and never disappointed.

Anonymous

·

October 5, 2018 at 2:11 PM

Service Provided

They did a great job. Got my truck driving like it should have been to begin with. All 4 tire were out of balance after the rotation and balance performed by the desoto store. I got grief for the guy at the counter for bring a vehicle that I had tires put on in festus to them for the rotation and balance then they did a terrible job and my truck drove terribly. But the guys at festus plaza fixed the problem. I will never go back to the desoto store.

Anonymous

·

October 4, 2018 at 2:49 PM

Service Provided

Despite having a 10 am appointment, I sat for over an hour while everyone was getting service except me. Finally I asked how much longer and only then did I get some service. Driving around the parking lot was called a quick check -- not sure what could be checked on a 50 foot drive. Took 5 minutes to check alignment when they finally got around to it. I admit to not understanding the technology that was used to check the wheel alignment, but I was surprised it could be done accurately in 5 minutes. Overall I left about 90 minutes after my appointment time, very frustrated. Not sure I'll be back any time soon.

Anonymous

·

October 3, 2018 at 12:55 PM

Service Provided

1

Anonymous

·

October 2, 2018 at 3:57 PM

Service Provided

Workb was great.fix all the out of balance tire problems I was left with after I had my tires rotated and balanced in desoto. Festus store does quality work and you could not pay me to go back to the desoto location.

Anonymous

·

October 1, 2018 at 6:49 PM

Service Provided

Failure to complete paperwork, causi g multiple trips to plaza tire and to license office. Person at desk failed to follow thru...place was empty at time..could hv checked...its called following up on ur work

Anonymous

·

October 1, 2018 at 5:00 PM

Service Provided

Fast and curties. Got just a tire rotation and they valued my brakes fotlĺo

Anonymous

·

September 30, 2018 at 12:45 AM

Service Provided

Great job!!

Anonymous

·

September 28, 2018 at 5:46 PM

Service Provided

always great service

Anonymous

·

September 28, 2018 at 2:03 PM

Service Provided

Staff is friendly and helpful. The tires are fantastic.

Anonymous

·

September 28, 2018 at 5:00 AM

Service Provided

Not as fast as they say they are. Had to wait 45 to get started, and it took them about an hour to put 2 new tires on. They do have good prices and helpful sales people.

Anonymous

·

September 28, 2018 at 3:20 AM

Service Provided

As usual, great service

Anonymous

·

September 26, 2018 at 11:35 PM

Service Provided

Took a while with an appointment for safety and emissions, but staff was quick to help in waiting room. When we came back for a follow up to the failed safety, staff was abrupt and rude, I could see that maybe others have tried to skate in with skimpy repairs to pass safety, but we genuinely tried to meet the standards and we're treated rudely as if we should have done better at trying to fix our vehicle. I appreciate they said they wouldn't officially retest until the vehicle was ready but Customer service lacked today from the mechanics.

Anonymous

·

September 25, 2018 at 3:01 PM

Service Provided

Always a good experience with Plaza.

Anonymous

·

September 24, 2018 at 8:20 PM

Service Provided

Great service, even thought I was from out of town.

Anonymous

·

September 23, 2018 at 2:24 PM

Service Provided

Priced very competitively very quick and good service but for tires was very impressed glad to do business with them anytime in the future

Anonymous

·

September 23, 2018 at 1:01 PM

Service Provided

Will use them in the future.

Anonymous

·

September 22, 2018 at 6:14 PM

Service Provided

I wonder whether they could hire more mechanics or schedule everything. Seems to take too much time. The management of the center has responded and is working hard to remedy any jproblems.

Anonymous

·

September 21, 2018 at 2:26 PM

Service Provided

Steve is always extremely friendly and does everything he can to get you in and out as quick as possible.

Anonymous

·

September 20, 2018 at 2:20 PM

Service Provided

Walked in with appointment, waited 5 mins as 2 workers stood in back doing nothing. Then they tried telling me my car had to have synthetic oil wich it does not. Was charged 3 bucks for shop fee that almost cancelled out my coupon (reason I went there in first place) Super fast service reason it even got 3 stars.

Anonymous

·

September 20, 2018 at 1:07 AM

Service Provided

Had a problem...came by near closing. They still came out and looked under the hood..heavy burning smell. Only live two miles away..so advised to drive home carefully and to come back in the morning and they would squeeze me in. They did...my altermnator was going bad..a month before warranty ended.....luckily. Just charged labor since I'd gotten it there. They got me going again. Yay!!

Anonymous

·

September 19, 2018 at 6:45 PM

Service Provided

no comments

Anonymous

·

September 18, 2018 at 10:45 PM

Service Provided

Got me in for a change of tires that day on my Jeep Grand Cherokee. Friendly staff. Reason for missing a star is because I would like if they had a list of all the tires available for my car that they have.

Anonymous

·

September 18, 2018 at 1:45 PM

Service Provided

Had to wait 1 and half to replace one tire. Employees were nice however.

Anonymous

·

September 17, 2018 at 4:26 PM

Service Provided

Everyone was courteous and efficient. Alignment was right on schedule and tires were perfectly balanced. Truck rides like new again. Thanks. Keith Green

Anonymous

·

September 15, 2018 at 2:02 PM

Service Provided

They got the job done quick and had excellent service.

Anonymous

·

September 15, 2018 at 3:03 AM

Service Provided

Great service for your professional

Anonymous

·

September 14, 2018 at 11:37 PM

Service Provided

Quick, courteous service.

Anonymous

·

September 14, 2018 at 1:43 PM

Service Provided

I was in & out quickly without an appointment.

Anonymous

·

September 12, 2018 at 3:28 AM

Service Provided

Steve Vaugh has always been the best to work. You cannot replace Him. Always professional and courteous

Anonymous

·

September 10, 2018 at 3:24 PM

Service Provided

Great job

Anonymous

·

September 10, 2018 at 12:33 AM

Service Provided

They always do a great job.

Anonymous

·

September 9, 2018 at 1:37 PM

Service Provided

Steve is great at service counter! Just wish appointments were on time.

Anonymous

·

September 9, 2018 at 1:32 PM

Service Provided

Fast and courteous service.

Anonymous

·

September 7, 2018 at 2:13 PM

Service Provided

A 1-1/2 hour wait per the desk when checking in, turned into 3 hours!

Anonymous

·

September 7, 2018 at 3:08 AM

Service Provided

The service is excellent. Even if you don't have an appointment, they figure out a way to work you in. They keep you informed during services so you know how things are progressing.

Anonymous

·

September 5, 2018 at 8:15 PM

Service Provided

Was in and out for a tire repair.

Anonymous

·

September 3, 2018 at 10:14 PM

Service Provided

Great service

Anonymous

·

September 2, 2018 at 3:28 PM

Service Provided

Great place and great employees!!

Anonymous

·

August 31, 2018 at 4:16 AM

Service Provided

Our battery died and got us a new one ASAP

Anonymous

·

August 30, 2018 at 4:49 PM

Service Provided

I think what they should have done is coming there and got me took me out to my truck in the bay and showed me that part that was messed up because I just feel like something was up there because I just had that fixed last November at the Ford dealership and they said that they fixed it it was no problem with it they have checked it every time it has come in for service and I don't know something sounds a little fishy here and it cost me $264 for a $12 part to be put on my truck not very happy

Anonymous

·

August 28, 2018 at 7:03 PM

Service Provided

Service as always was great

Anonymous

·

August 28, 2018 at 1:55 PM

Service Provided

Great service did exactly what I asked without trying to sell me something else always get my cars serviced there

Anonymous

·

August 27, 2018 at 5:37 PM

Service Provided

I was quite pleased with the service provided me when I bought new tires for my car. The personnel were quite friendly and helpful. My husband (now deceased) and I were customers for years and I plan to continue doing business with Plaza Tire in Festus in the future. .

Anonymous

·

August 27, 2018 at 1:58 PM

Service Provided

The salesman Kerry was awesome

Anonymous

·

August 26, 2018 at 7:01 PM

Service Provided

Loved PTS!

Anonymous

·

August 26, 2018 at 2:27 PM

Service Provided

They do a solid job!

Anonymous

·

August 26, 2018 at 1:37 PM

Service Provided

Great service

Anonymous

·

August 25, 2018 at 2:30 PM

Service Provided

Friendly, fast service

Anonymous

·

August 25, 2018 at 1:53 PM

Service Provided

Efficient

Anonymous

·

August 25, 2018 at 12:49 PM

Service Provided

At first they said the battery terminal just needed to be cleaned. When they cleaned it off they realized it needed replacement. Honest service. That is why I continue to go back to Plaza Tire.

Anonymous

·

August 25, 2018 at 12:26 PM

Service Provided

Always excellent service but I really don’t think an oil change and fixing a flat should take an hour and a half. :/

Anonymous

·

August 20, 2018 at 11:42 PM

Service Provided

The inspection took place quickly, they found issues that needed to be addressed which was helpful. Thanks

Anonymous

·

August 19, 2018 at 9:08 PM

Service Provided

I was served at the appointment time. The inspections went well.

Anonymous

·

August 19, 2018 at 3:48 PM

Service Provided

I requested to have a problem checked and the tires rotated after nearly a 2 hour wait they returned my vehicle and said here you go... I asked if they found a problem he looks at the paper and says "it looks like we rotated the tires" so basically it took 2 hrs to rotate 4 wheels and they never looked at the problem! I could have done that on the side of a highway with the spare jack in less time!

Anonymous

·

August 18, 2018 at 1:59 PM

Service Provided

Great

Anonymous

·

August 17, 2018 at 2:22 PM

Service Provided

It took some time but our brakes were done RIGHT. Thankyou, Plaza Tire, Festus

Anonymous

·

August 16, 2018 at 4:08 PM

Service Provided

Got me right in and fixed my tire. Everyone was friendly abd the coffee was hot. I'll be back again

Anonymous

·

August 16, 2018 at 3:08 PM

Service Provided

Wonderful. Prompt, thorough and courteous. I am glad I had tire protection plan because the tire needed to be replaced which was prorated as I understood. They also had the tire In stock. Thank

Anonymous

·

August 16, 2018 at 3:02 PM

Service Provided

Great service

Anonymous

·

August 16, 2018 at 2:35 PM

Service Provided

Great friendly service.

Anonymous

·

August 16, 2018 at 1:13 AM

Service Provided

The sales people and mechanics are always friendly and courteous. The Manager Richard ALWAYS greets me by name. Richard, Art and the other people are ALWAYS a pleasure to deal with.

Anonymous

·

August 13, 2018 at 5:36 PM

Service Provided

service was professional, timely and courteous. none better in this area.

Anonymous

·

August 13, 2018 at 1:34 PM

Service Provided

They said they had me scheduled to be squeezed then at 10 I was there for 2 hours and 45 minutes to get an alignment happy with my alignment but wasn't very happy for such a long wait I know it was a squeezin but I thought of squeezing would be a shorter time than 2 hours and 45 minutes. After giving my review I received a phone call and was apologized to for such a long way and they said they would work on that and I really appreciate that thank you

Anonymous

·

August 13, 2018 at 12:44 PM

Service Provided

Very professional and wuick

Anonymous

·

August 12, 2018 at 1:30 PM

Service Provided

Job well done.

Anonymous

·

August 8, 2018 at 11:10 AM

Service Provided

Very pleased with this place. Great deals and friendly service.

Anonymous

·

August 7, 2018 at 4:41 PM

Service Provided

great service

Anonymous

·

August 7, 2018 at 4:41 PM

Service Provided

They got the job done but for a second time never aired up the tires they were working on. Should not have to leave the tire place and go air up my tires

Anonymous

·

August 6, 2018 at 4:35 PM

Service Provided

Friendly on-time service.

Anonymous

·

August 6, 2018 at 1:05 AM

Service Provided

Went in and service was quick. I was gone in a very short time.

Anonymous

·

August 5, 2018 at 10:20 PM

Service Provided

I was a first time customer at Plaza Tire. They were professional, listened to what I had to say before service, did exactly what I asked, and did it timely. The customer service is excellent. They open at 7:30 am which allowed me to drop off my car before work. The waiting area is comfortable. I give these guys 5 stars because they earned it!

Anonymous

·

August 5, 2018 at 9:01 PM

Service Provided

Had great services even though they were busy. Very friendly staff as well.

Anonymous

·

August 5, 2018 at 6:15 PM

Service Provided

Great service

Anonymous

·

August 5, 2018 at 1:44 PM

Service Provided

They went above and beyond to help me.. i am disabled and they drove me to my job and picked me up. I used to go to Desoto be the management there has changed. Steve and his crew at Festus are wonderful!!

Anonymous

·

August 4, 2018 at 2:11 PM

Service Provided

Perfect

Anonymous

·

August 3, 2018 at 1:32 PM

Service Provided

Excellent service.

Anonymous

·

August 3, 2018 at 1:28 PM

Service Provided

5

Anonymous

·

August 2, 2018 at 10:48 PM

Service Provided

Always have had pretty good service with Plaza Tire. No complaints!

Anonymous

·

August 2, 2018 at 2:39 PM

Service Provided

Good job

Anonymous

·

August 1, 2018 at 7:49 PM

Service Provided

Fast, friendly service as always. I usually rate Plaza Tire 5 stars, but had to take one away this visit. After having my ties rotated, I had to find the nearest air station. My low tire pressure light came on. Do you not check the air when you rotate the tires? That should be the first thing you do, in my opinion.

Anonymous

·

July 31, 2018 at 1:48 PM

Service Provided

I do business with Plaza Tire in Festus because of Steve Vaugh. He is the best at customer service and makes sure the customer is taken care of. Plaza Tire Company is fortunate to have such a great person representing their company.

Anonymous

·

July 31, 2018 at 12:14 AM

Service Provided

Good Service - I go to Plaza Tire for all my tire needs....

Anonymous

·

July 30, 2018 at 4:14 PM

Service Provided

Great job. Thank you.

Anonymous

·

July 29, 2018 at 2:59 PM

Service Provided

Great and friendly service as always!

Anonymous

·

July 28, 2018 at 3:27 PM

Service Provided

They always do a great job!!

Anonymous

·

July 28, 2018 at 12:42 AM

Service Provided

They are always friendly at the Festus location. I've been going there for several years now. I got an alignment done most recently. They are reasonably priced, and take good care of your vehicle.

Anonymous

·

July 27, 2018 at 9:30 PM

Service Provided

Everything went fine. They worked quick

Anonymous

·

July 27, 2018 at 3:45 PM

Service Provided

I had a good viset, I did notice one thing. When I came in there were three people waiting for their cars to be ready.while waiting ,new customers were coming in being thaken care of one after another. Then the people who were waiting got up and stood in line with new customers waiting ther time in line wanting to know if there car was ready,indeed it was. I noticed this on three coustumers. The paper work would come in completed and your clearks would keep wainting on new customers and not notifing waiting customers that there cars were not done, My car was done fifteen minuites in the lot before I was notifed.

Anonymous

·

July 26, 2018 at 2:24 PM

Service Provided

Great service - had two tires change put on within the hour, before going there I want to another local tire dealer, that I wasted over 5 hours that morning waiting for them to do the same thing. I will be returning again

Anonymous

·

July 24, 2018 at 7:36 PM

Service Provided

Friendly service and completely guaranteed. Prices are always competitive.

Anonymous

·

July 22, 2018 at 10:45 PM

Service Provided

I have always had a great experience. We have bought tires, had problems diagnosed and regular maintenance performed by plaza tire in Festus. We keep going back because they are good at all they do and we trust them.

Anonymous

·

July 22, 2018 at 9:11 PM

Service Provided

Excellent!

Anonymous

·

July 22, 2018 at 5:08 PM

Service Provided

I dropped off my Lexus because of a leaking tire. They replaced the tire and rotated within the time frame the told me. On the mark as usual!!

Anonymous

·

July 22, 2018 at 5:02 PM

Service Provided

Staff friendly and always helpful

Anonymous

·

July 22, 2018 at 4:12 PM

Service Provided

Great service and care.

Anonymous

·

July 20, 2018 at 3:45 AM

Service Provided

Very nice service trust them with all my service on all my cars ad trucks !!!!!!!!!!!!!!

Anonymous

·

July 13, 2018 at 9:44 PM

Service Provided

longer wait than should of been to have tires put on. 2 hour wait with 6 or so bays. Asked for some tire prices and felt like I was pushed towards the most expensive. Associate hee-hawed about giving me another price for cheaper tires. I did buy 2 tires even though felt I could find cheaper elsewhere but was leaving town so didn't have time to shop around. Even though pushed towards a certain tire I did find the people nice enough even when leading me

Anonymous

·

July 13, 2018 at 9:22 PM

Service Provided

My car was in for routine maintenance and the technicians got oil and grease all over the inside of my car. It’s ruined my shirt and I placed a complain online. I got a call from the General Manager of the store asking if I could bring it in the following day to have them clean up theor mess. That was nice, but I obviously didn’t leave oil and grease sitting on my steering wheel, middle console and door handles. I cleaned it myself. I would like my money back or the very least a new shirt.

Anonymous

·

July 12, 2018 at 3:50 PM

Service Provided

Normally I would give this a 5 star rating, but for some reason my work order for putting on a new tire wasn't activated for 3 hours.

Anonymous

·

July 12, 2018 at 1:42 PM

Service Provided

5 star rating excellent

Anonymous

·

July 10, 2018 at 10:24 PM

Service Provided

very friendly and professional. steve gave me the time and help to pick out the right tires for my truck

Anonymous

·

July 10, 2018 at 3:48 PM

Service Provided

I gave it 4 stars because this is the second time they didn’t reset the alert button. Drives me crazy to see “tire maintenance needed” on my dash every time I get in to drive!! Otherwise, service is good at this location.

Anonymous

·

July 9, 2018 at 12:04 PM

Service Provided

We've had a couple of major mistakes made by their techs in the last few months. But, they have been fine with corrective actions, i.e., money back and discounts. I still buy tires from them because they are very helpful and are personable.

Anonymous

·

July 8, 2018 at 2:29 PM

Service Provided

Great service. Will go back.

Anonymous

·

July 7, 2018 at 9:10 PM

Service Provided

B

Anonymous

·

July 6, 2018 at 4:29 PM

Service Provided

Awesome customer service.

Anonymous

·

July 5, 2018 at 1:52 PM

Service Provided

Took a longer time than I expected

Anonymous

·

July 3, 2018 at 1:54 PM

Service Provided

feel very secure and taken care of at this store. don't take the car(s) anywhere else, know that I will be taken care of, the car fixed right, the people professional and always willing to help, never grumpy, although they could work more on the "bar" section, only hours old coffee......

Anonymous

·

July 3, 2018 at 12:22 PM

Service Provided

I always get great service at Plaza Tire in Festus. The staff is friendly and helpful.

Anonymous

·

July 2, 2018 at 6:39 PM

Service Provided

Good people. Good service.

Anonymous

·

July 1, 2018 at 11:12 PM

Service Provided

Very helpful!

Anonymous

·

July 1, 2018 at 7:53 PM

Service Provided

Excellent!

Anonymous

·

July 1, 2018 at 4:52 PM

Service Provided

Helped get my daughters car two new tires. Let me pre pay and set everything up for her so she wouldn’t be nervous. Excellent job by the staff for sure! P.s. tire price was the lowest around

Anonymous

·

July 1, 2018 at 3:06 PM

Service Provided

Great service as always. Wouldn’t go anywhere else!!!

Anonymous

·

July 1, 2018 at 2:00 PM

Service Provided

I have been a return customer to Plaza Tire for at least the last 25 years. This should tell everyone about their level of service has been excellent for me. I recommend them to others

Anonymous

·

July 1, 2018 at 1:39 AM

Service Provided

Great, professional service. Fair prices.

Anonymous

·

June 30, 2018 at 2:39 PM

Service Provided

Did a nice job

Anonymous

·

June 28, 2018 at 1:53 PM

Service Provided

They were very pleasant to work with. Have been going there for years

Anonymous

·

June 25, 2018 at 3:29 PM

Service Provided

Had a 2:00 appointment for a simple oil change and service manager pulled the car in the shop and the person took an hour and a half to drain the oil. Finally ask service guy what was taking so long for an oil change. He went to check and the lady doing the oil change was no where to be found. After an hour and a half finally recieved my car back didn't get a sorry took so long or an apology.. will never use there service again. Looks like Dobbs will get my business on my 3 cars from now on. Crappy service from the Festus Plaza tire. Would recommend finding someone else who cares about there customers

Anonymous

·

June 24, 2018 at 2:15 PM

Service Provided

I always like doing business with Plaza Tire in Festus, Missouri. They always sell me the best tires for what I need. The service is great and second to none. Love the new Firestone tires and my wifes car is much safer now. We are satisfied customers. Will buy again!

Anonymous

·

June 23, 2018 at 2:57 PM

Service Provided

Excellent Customer Service!!!

Anonymous

·

June 22, 2018 at 1:32 PM

Service Provided

Seems like we have been visiting the Festus Plaza Tire location a lot lotely. Lots of rolling vehicles! Always have decent prices, great service and done when they say it will be done.

Anonymous

·

June 19, 2018 at 7:04 PM

Service Provided

Service was excellent they made me feel important and explained everything to me so that I could make an informed decision. I appreciate their honesty and their willingness to help find a solution that fit my budget. I would definitely recommend them and will use their services in the future.

Anonymous

·

June 18, 2018 at 12:20 PM

Service Provided

Great service , Friendly people.

Anonymous

·

June 17, 2018 at 6:04 PM

Service Provided

Star rating of 5.

Anonymous

·

June 17, 2018 at 2:19 PM

Service Provided

Just moved here, tried the other “big name” shops. Plaza tire is the best in the area hands down!

Anonymous

·

June 17, 2018 at 2:00 AM

Service Provided

Thank you

Anonymous

·

June 16, 2018 at 1:47 PM

Service Provided

I was able to make an appointment but they were a little busy when I brought my vehicle in so I ran and did a few errands and they were able to get it in and get my tires on. It was quick and effective. The staff there were very nice and I would go back anytime

Anonymous

·

June 15, 2018 at 12:00 PM

Service Provided

They were great! I was prepared to purchase two new tires and after looking at them, the Plaza associate stated I really didn’t need them yet. They could have made an easy sale but were looking out for me. I will definitely be back because that level of service and trust is hard to find. Thank you!

Anonymous

·

June 13, 2018 at 1:36 PM

Service Provided

Decent prices poor service. I bought 6 tires for my ford f-350 dully and purchased the lifetime alignment and rotation too. Since I bought the tires I have gone in to have the tires rotated 3 times. The first 2 times they damaged a hub cap. Which Plazea did replace. The last time they put one of the tires on backwards with the white lettering on the outside?

Anonymous

·

June 12, 2018 at 3:20 PM

Service Provided

Resolved my tire issue quickly!

Anonymous

·

June 11, 2018 at 2:26 PM

Service Provided

Had a 2 1/2 hr wait,not real happy about that.

Anonymous

·

June 8, 2018 at 1:35 PM

Service Provided

courteous, professional and job well done. they even put my sun-shade back in the dash when they were done.

Anonymous

·

June 5, 2018 at 3:56 AM

Service Provided

Very nice staff. Unfortunately they did not know how to do an alignment on a Chevy Malibu. My 2012 Malibu needed an alignment. The only thing they told me is that they couldn't do it and it needed to go to a body shop because it was bent on the rear. I took it to a local shop and they were able to put it up on the racks and identify the issue immediately. They ordered a rear Camber/Toe Cam Bolt Kit and it was repaired in a day. I did buy tires from Plaza and that went smoothly, but wheel alignments are just not their thing.

Anonymous

·

June 4, 2018 at 7:48 PM

Service Provided

You guys are worth it

Anonymous

·

June 2, 2018 at 12:16 PM

Service Provided

Took a little longer than I had hoped to get 4 new tires mounted and balanced but other than that everything was great.

Anonymous

·

May 30, 2018 at 4:11 AM

Service Provided

Exelent service in a timely manner, as I did not have an appointment

Anonymous

·

May 29, 2018 at 5:08 PM

Service Provided

problem not solved as yet.

Anonymous

·

May 29, 2018 at 5:07 PM

Service Provided

bought new tires; nice service.

Anonymous

·

May 29, 2018 at 2:29 PM

Service Provided

Efficient, fast service, friendly staff

Anonymous

·

May 28, 2018 at 5:52 AM

Service Provided

Very fast and very nice people.

Anonymous

·

May 22, 2018 at 4:31 PM

Service Provided

Always friendly and decent service.

Anonymous

·

May 22, 2018 at 1:39 PM

Service Provided

Great place

Anonymous

·

May 22, 2018 at 1:32 PM

Service Provided

Thank You! Tammy Fadler

Anonymous

·

May 22, 2018 at 1:50 AM

Service Provided

In and out fast , even without appointment.

Anonymous

·

May 21, 2018 at 6:34 PM

Service Provided

Clerk didn't know what was going on, and didn't wish to find out. ACTED AS IF I WAS LYING TO HIM!

Anonymous

·

May 21, 2018 at 4:06 PM

Service Provided

Very Helpful. No Issues.

Anonymous

·

May 21, 2018 at 2:22 PM

Service Provided

Outstanding

Anonymous

·

May 21, 2018 at 1:39 PM

Service Provided

Fast in and out with great service. Thanks guys.

Anonymous

·

May 20, 2018 at 9:46 PM

Service Provided

As always very happy with the service received at plaza tire in Festus, MO.

Anonymous

·

May 19, 2018 at 10:04 PM

Service Provided

Excellent service. Staff is very knowledgeable and professional. Mike Wilson has the take charge approach at this facility. I recommend this Plaza location to others.

Anonymous

·

May 18, 2018 at 9:13 PM

Service Provided

na

Anonymous

·

May 18, 2018 at 6:22 PM

Service Provided

very professional, customer friendly

Anonymous

·

May 17, 2018 at 4:59 PM

Service Provided

They worked us in even though they were very busy that day. We were greatful for their service

Anonymous

·

May 15, 2018 at 11:29 AM

Service Provided

Robert and Kerry where very nice and answered all my questions. My car was fixed well. The time I had to wait was appropriate. Thank You Plaza Tire.

Anonymous

·

May 11, 2018 at 6:03 PM

Service Provided

Prompt fast home town service.

Anonymous

·

May 10, 2018 at 1:31 PM

Service Provided

Fast Friendly Service I would highly recommend.

Anonymous

·

May 9, 2018 at 1:39 PM

Service Provided

Would of rated 5 stars but had to bring back to get tires re balanced because of rough ride . OK the second time .

Anonymous

·

May 8, 2018 at 1:58 PM

Service Provided

The staff is very caring .

Anonymous

·

May 7, 2018 at 2:21 PM

Service Provided

Took care of my car and called me when complete.

Anonymous

·

May 4, 2018 at 1:47 PM

Service Provided

GREAT SERVICE,STEVE AND STAFF ARE THE BEST

Anonymous

·

May 3, 2018 at 11:28 PM

Service Provided

Great Service

Anonymous

·

May 3, 2018 at 4:13 PM

Service Provided

Plaza and there employees are always polite and professional. I've been a customer for too many years to count and that is because I know I can count on prompt courteous professional service.

Anonymous

·

April 29, 2018 at 2:42 PM

Service Provided

Steve and Kerry were very nice. I appreciated that Steve honored an online coupon. He also worked with me to meet a competitors price. I was ready to buy tires for my Hummer at Goodyear and then decided to buy them from Plaza.

Anonymous

·

April 29, 2018 at 3:15 AM

Service Provided

Warranted a brake problem with friendliness and compentency. Great service.

Anonymous

·

April 28, 2018 at 1:55 AM

Service Provided

5 star rating, excellent service

Anonymous

·

April 26, 2018 at 2:23 PM

Service Provided

The only issue I had was that it took over an hour and a half to rotate tires. The service is always quality work, and the service workers are always friendly.

Anonymous

·

April 24, 2018 at 4:30 PM

Service Provided

I bought the protection plan for my tires so they have to be rotated/balanced every 7000 miles. When I called to make an appointment they told me I didn’t need one. I waited 2 hours for just a rotation... no balance. Now don’t get me wrong they were really busy, but had they told me it would take 2 hours, I would have brought it back a different time. Seems silly to not allow appointments for maintenance that I already paid for.

Anonymous

·

April 24, 2018 at 4:20 PM

Service Provided

excellent

Anonymous

·

April 24, 2018 at 2:29 PM

Service Provided

Prompt service

Anonymous

·

April 24, 2018 at 2:25 PM

Service Provided

We recently had an irreparable puncture on our 2 week old tire. aired it up, took it to plaza, and although they were very busy on a Saturday, they replaced the tire in less than an hour. Because we had the road hazard coverage, there was no charge except a disposal fee. These guys are GREAT!!

Anonymous

·

April 22, 2018 at 3:10 PM

Service Provided

As always, great service!!!

Anonymous

·

April 19, 2018 at 2:01 PM

Service Provided

Oil change went well but how much can go wrong with that. Was told 149 for a brake job , but was told later 760.00 plus HA HA , I will do the work myself from now on.

Anonymous

·

April 19, 2018 at 1:44 AM

Service Provided

We were able to walk in and get our tires rotated in less than a hour.

Anonymous

·

April 16, 2018 at 4:03 PM

Service Provided

My wife took her jeep to get her tires rotated as she arrived there where 6 people ahead of her so she told them she would come back so several hrs. Later she came back with 2 customers ahead of her. She still had to wait over 1 hr. For her tire rotation. We think that is to long. Wayne and Norma Adams

Anonymous

·

April 16, 2018 at 2:43 AM

Service Provided

Very satisfied with the staff and the work that was done

Anonymous

·

April 15, 2018 at 1:57 PM

Service Provided

The service manager was very helpful, the work done was good . It’s just when I came to pickup my truck nobody talk to me about my problem that there was something else wrong. All I know is there’s something wrong with the strut on the right side which concern me . Thanks Mr Callison

Anonymous

·

April 14, 2018 at 3:14 PM

Service Provided

Fast and very freindly

Anonymous

·

April 12, 2018 at 10:11 PM

Service Provided

Great service !

Anonymous

·

April 12, 2018 at 2:47 PM

Service Provided

Excrllent

Anonymous

·

April 10, 2018 at 4:33 PM

Service Provided

Just like the Customer Service and staff are friendly.

Anonymous

·

April 10, 2018 at 12:02 AM

Service Provided

Outstanding service!

Anonymous

·

April 9, 2018 at 10:12 PM

Service Provided

I always get in quickly, and work is done in a timely manner. Always pleased.

Anonymous

·

April 9, 2018 at 9:16 AM

Service Provided

Excellent customer service and great service from the technician. They took really good care of my vehicle. Will definitely return.

Anonymous

·

April 8, 2018 at 8:48 PM

Service Provided

Very good service and quality work tires seem to be great thanks will be back

Anonymous

·

April 7, 2018 at 8:33 PM

Service Provided

Great service

Anonymous

·

April 5, 2018 at 3:49 PM

Service Provided

Fantastic service as always.

Anonymous

·

April 5, 2018 at 1:33 PM

Service Provided

Great service

Anonymous

·

April 4, 2018 at 12:51 PM

Service Provided

We had to change cars for our trip,the car needed new tires and I was going to wait till we got back with the other car.We had to change , When we started the trip it as raining and we needed to get tires.We puilled in and told our store, the guys were great ,got us in ,new tires and we were on our way, Thanks thanks thanks, you will always be my tire store. Larry Holland

Anonymous

·

April 4, 2018 at 1:19 AM

Service Provided

Love it....even squeezed in a tire rotation since I found a free one on a coupon for an oil change....when I hadn't scheduled it! Perfect!

Anonymous

·

April 3, 2018 at 1:36 PM

Service Provided

I was so impressed with the friendly and professional service I received. I honestly didn't expect it at all. I will be returning without a doubt. Thank you for still caring about the customer!

Anonymous

·

April 2, 2018 at 7:05 PM

Service Provided

They didn’t try to nickel and dime or gouge me- honest and professional. I live out of town but yet to wait when I can to have my car serviced at Plaza.

Anonymous

·

March 29, 2018 at 1:55 PM

Service Provided

They were wonderful!!!!!

Anonymous

·

March 25, 2018 at 9:38 PM

Service Provided

Addressed all my concerns at a reasonable price. WCK

Anonymous

·

March 25, 2018 at 4:58 PM

Service Provided

Service was fast and the staff was friendly.

Anonymous

·

March 22, 2018 at 2:04 PM

Service Provided

Since I had tires changed truck vibrates and rides rough at 70 mph . When I was at Plaza I heard a couple other people complain about the same thing. Don't know if its the tires or balance job.

Anonymous

·

March 22, 2018 at 12:23 AM

Service Provided

Great service hands down the best place to get tires

Anonymous

·

March 21, 2018 at 1:30 PM

Service Provided

They were able to get me in on a Saturday without an appointment or a wait. Great Service! Nice guys! Price was average, but gave me a coupon. Thanks!

Anonymous

·

March 18, 2018 at 11:32 PM

Service Provided

Great service as usual

Anonymous

·

March 17, 2018 at 7:28 PM

Service Provided

Best service in town!

Anonymous

·

March 17, 2018 at 1:45 PM

Service Provided

I scheduled an appointment for an oil change and safety/emission inspection. After a little over an hour they finally call me up to pay, but had only done the oil change. They then gave me an appointment the following Saturday morning (actually where I am now). Later, as i was talking to my brother who was here the Saturday prior he was telling me they did the same to another guy that was there. Even more disappointing, as i sit here, almost everyone a customer walks out or gets off the phone an employee is mocking the customer or making rude comments.

Anonymous

·

March 14, 2018 at 5:23 PM

Service Provided

Best place in Jefferson county to service your vehicle

Anonymous

·

March 13, 2018 at 3:32 PM

Service Provided

Set an appointment- car was taken in shortly after arriving. Tires were rotated, and I was done in less than an hour.

Anonymous

·

March 12, 2018 at 10:16 PM

Service Provided

used a smart driver coupon $25 off. listed oil change, tire rotation, 2 wiper blades . Coupon said would be taken off standard pkg price $64.95. There was an upgrade to synthetic which I can understand, but this made the smart driver pkg (according to them) $109.95. I can understand an upgrade for synthetic oil but $41 seems a bit extreme.

Anonymous

·

March 11, 2018 at 3:45 PM

Service Provided

Great team at Festus Plaza Tire!

Anonymous

·

March 10, 2018 at 2:18 PM

Service Provided

Plaza Tire in Festus was great! I had a screw in my tire- I was able to drop my car off to them and they had it ready for me the next morning. I was very satisfied with the work and the price!

Anonymous

·

March 9, 2018 at 1:52 PM

Service Provided

Great service and prices. Not the fastest place to go but everything will be done right.

Anonymous

·

March 9, 2018 at 1:50 PM

Service Provided

All aspects excellent.

Anonymous

·

March 8, 2018 at 2:20 PM

Service Provided

Great server and very freindly staff

Anonymous

·

March 6, 2018 at 2:27 PM

Service Provided

Great service

Anonymous

·

March 6, 2018 at 2:15 PM

Service Provided

Service good staff good, my only issue was my car seat was filthy, steering wheel and gearshift grease all over them and doorhandle had grease prints everywhere and found a dirty grease rag in my car seat. I can only imagine how greasy my floormat is. Would not take a minute to wipe down adding that finishing touch to make it excellent customer service.

Anonymous

·

March 5, 2018 at 5:27 PM

Service Provided

quality, friendly service

Anonymous

·

March 2, 2018 at 3:34 AM

Service Provided

Excellent service, was completed at given time. Was $50. Cheaper on rear axel than quoted by pep boys.

Anonymous

·

March 1, 2018 at 11:52 PM

Service Provided

Staff is always nice and helpful, have not had a bad visit.

Anonymous

·

February 28, 2018 at 2:43 PM

Service Provided

I would recommend Festus Plaza Tire to my friends and family.

Anonymous

·

February 28, 2018 at 2:56 AM

Service Provided

Fine

Anonymous

·

February 27, 2018 at 3:49 PM

Service Provided

excellent service

Anonymous

·

February 26, 2018 at 4:09 PM

Service Provided

Excellent service. I will be returning.

Anonymous

·

February 26, 2018 at 1:36 PM

Service Provided

Have always received good service here. Just purchased new tires for our car, best prices around.

Anonymous

·

February 26, 2018 at 1:36 PM

Service Provided

Great job!

Anonymous

·

February 26, 2018 at 3:16 AM

Service Provided

Very satisfied with service

Anonymous

·

February 25, 2018 at 2:43 PM

Service Provided

All when well.

Anonymous

·

February 22, 2018 at 2:43 PM

Service Provided

Excellent rating!

Anonymous

·

February 21, 2018 at 4:12 PM

Service Provided

I always receive great service.

Anonymous

·

February 19, 2018 at 4:48 AM

Service Provided

great customer service, great service. thank you

Anonymous

·

February 16, 2018 at 8:16 PM

Service Provided

Probably due to the good service provided, it is necessary to schedule appointments a couple of days in advance. Once you're there for your appointment, be prepared to wait - automotive service isn't easily timed. Since shop floor space utilization rates determine their profitability, your appointment will frequently be timed so that the previous appointment's service is still on-going. The waiting area is, at best, marginal. You can look at two bathroom doors and at some distance, the firm's parking lot. Since they're almost always booked full, I understand that they might not see the need to spend a couple of bucks and provide a TV or Wi-Fi or other distractions. Just the same I encourage them to do something to make waiting less tedious. Dropping your car off is the best answer but for those who have only one vehicle that's not really possible. They do good work, I think that's why they're busy. Their pricing structure isn't cheap! You're paying a premium for what you get. Also notable and commendable (I use their services frequently and have stopped using others) they seem to be honest and forthright about pricing and haven't attempted any scams like soliciting purchase of unnecessary air filters or services or such. At least so far....

Anonymous

·

February 16, 2018 at 6:28 PM

Service Provided

service was good but not excellent. Attendants should explain the work that has been done to the car owner better. I had one attendant who was excellent, however I'm sorry that I don't have his name. I still don't know if the new tire I bought has Nitrogen or straight air.

Anonymous

·

February 16, 2018 at 3:34 PM

Service Provided

All services were performed

Anonymous

·

February 15, 2018 at 7:06 PM

Service Provided

The car was taken care of very quickly

Anonymous

·

February 15, 2018 at 3:58 PM

Service Provided

They once again did a great job for my car and were friendly, efficient and excellent. Thank you!

Anonymous

·

February 13, 2018 at 1:45 PM

Service Provided

Geat fast service

Anonymous

·

February 11, 2018 at 4:44 PM

Service Provided

Fast friendly service. Felt more like a small town shop then a stuck up corporate office.

Anonymous

·

February 10, 2018 at 10:50 PM

Service Provided

Very accommodating.

Anonymous

·

February 10, 2018 at 6:37 PM

Service Provided

Very poor customer service Time to perform work given at dropoff nowhere near how long it actually took. Wish i had not bought my tires here, very very poor service desk organization!!!

Anonymous

·

February 10, 2018 at 1:42 PM

Service Provided

Great customer service as always! Long time customer. Very well trained crew. Never disappointed ..... They strive to give solutions to problems.

Anonymous

·

February 8, 2018 at 3:22 PM

Service Provided

I would highly recommend the Plaza Tire Festus Office to all. My experience with them is excellent- they are honest, friendly and I have always been treated with respect plus good service. Bertie

Anonymous

·

February 8, 2018 at 1:25 AM

Service Provided

Stopped by with a slow leaking tire. They were able to fix it, while I was doing errands. When I got back they mounted the tire back on the car within 15 minutes. The work was covered by a tire protection plan. I was very happy with the service.😄

Anonymous

·

February 6, 2018 at 4:38 PM

Service Provided

Done on time, good price, very happy with service.

Anonymous

·

February 6, 2018 at 3:45 PM

Service Provided

Accommodating, fast and efficient.

Anonymous

·

February 5, 2018 at 3:58 PM

Service Provided

The work was done quickly with a recommendation for the next service needed.

Anonymous

·

February 4, 2018 at 4:44 PM

Service Provided

Thorough

Anonymous

·

February 4, 2018 at 2:24 PM

Service Provided

Always happy with service that's why I keep coming back

Anonymous

·

February 4, 2018 at 2:23 PM

Service Provided

Always a good experience with Plaza Tire Festus.

Anonymous

·

February 3, 2018 at 1:46 PM

Service Provided

Great service

Anonymous

·

February 2, 2018 at 2:49 PM

Service Provided

Great pricing and service.

Anonymous

·

February 2, 2018 at 2:05 PM

Service Provided

The guys at Plaza Tire Festus did a great job getting my car in great shape.

Anonymous

·

February 1, 2018 at 9:01 PM

Service Provided

Service was excellent. We had brake problems - they found the problem - worked us in their schedule - and we were on our way in about an hour. Thanks again.

Anonymous

·

January 30, 2018 at 6:42 PM

Service Provided

The guys at plaza tire in festus was very professional and helpful. The day I was there, I needed my tires rotated and the electric kept going off and on at the store. They were very patient and didn’t get all spastic when they had to reboot the computers constantly and that made me very patient. Theyfinisjed my car write before the electric went out for the longest time that day. Had to wait for them to run receipt thru computer and that even didn’t are long. I’ve been visiting plaza tire for over 30 years. I used to go to the Arnold location but don’t wrk up there anymore so now I visit the festus store. Both stores have always been kind and very helpful to me and I wouldn’t change ever going anywhere else for my tire needs

Anonymous

·

January 29, 2018 at 2:19 PM

Service Provided

Thank you.

Anonymous

·

January 27, 2018 at 7:33 PM

Service Provided

The customer service is great.

Anonymous

·

January 26, 2018 at 6:05 PM

Service Provided

Thank you!

Anonymous

·

January 26, 2018 at 12:27 PM

Service Provided

Service was prompt employees were nice

Anonymous

·

January 25, 2018 at 10:36 PM

Service Provided

They were very polite and helpful and they got my car in right away. Absolutely no complaints!

Anonymous

·

January 25, 2018 at 4:25 PM

Service Provided

Awesome Service!!!

Anonymous

·

January 25, 2018 at 2:26 PM

Service Provided

The staff was great!! The electric power went off half a dozen times yet they still worked to get the computers reset and get information for customers. They did a great job for me! I plan to buy a set of tires tomorrow...

Anonymous

·

January 25, 2018 at 12:40 AM

Service Provided

I took my car in for an oil change but also at the last minute asked them to check the alignment since I've gotten hit a couple days prior. So they very graciously did check that and put it back into alignment since they told me it was a little bit out. I had the lifetime alignment so it wasn't any extra charge. But I'd also asked them to check and fill the fluids when I came in and they told me that it would be an extra $4 to do that. I asked if it didn't need any filling with that be a refundable charge and they told me yes. So when they gave me the total it was higher than I thought and I asked about that and he said I don't know and went to go check with the tech on that. He found out that they did not have to fill anything... everything was fine and then he took the charge off of my bill. He also apologized saying he didn't know they hadn't filled anything. So on one hand they shouldn't have charged me but on the other hand they very graciously... once they found out ..took off the charge. So if anything I think maybe they should make the tech mark on the bill if they filled any fluids or not and then apply the charge.. not apply the charge first and then expect the customer to ask about it and request that it be taken off. Because what if I didn't do that and overpaid? I would not be happy if I saw that on my bill when I got home. Even though it was only $4 in this day and age...it all counts. It also used to be that your fluids were checked and refilled with no charge but now I've noticed it's not on the coupons any longer and you have to ask for it. It makes me suspicious as to how many times people pay for services whether their fluids were actually low or not because they don't check it and ask for it to be taken off if it's not done. Other than this Plaza Tire always does a great job and I always go there. I just had to mention this so it can be corrected possibly in the future

Anonymous

·

January 21, 2018 at 2:16 PM

Service Provided

They scratched my rims

Anonymous

·

January 20, 2018 at 2:28 PM

Service Provided

Plaza Tire has always been a great place to go to. They are always so polite. They get you in and out.

Anonymous

·

January 16, 2018 at 6:37 PM

Service Provided

Great service

Anonymous

·

January 16, 2018 at 6:19 PM

Service Provided

Great job recommending and installing my new tires ! REP was great to work with !

Anonymous

·

January 15, 2018 at 2:15 PM

Service Provided

Highly impressed with the knowledge and service that I received from Charles. He was very patient and provided me with answers to my questions. I will go back and Charles will be the person I request in the future.

Anonymous

·

January 13, 2018 at 5:15 PM

Service Provided

Quick, competent service

Anonymous

·

January 13, 2018 at 2:45 PM

Service Provided

The employees are very personable and professional. They call me by name and always have a smile. I wouldn't think of going anywhere else.

Anonymous

·

January 11, 2018 at 1:31 PM

Service Provided

Great service walked in for tire rotation did great job an was quick

Anonymous

·

January 9, 2018 at 2:06 AM

Service Provided

Always great service at the Festus location. They were always organized get our vehicles in quickly and deliver as promised.

Anonymous

·

January 8, 2018 at 10:41 PM

Service Provided

These employees always are friendly, willing to be helpful and personable. I trust them to treat me right.

Anonymous

·

January 8, 2018 at 2:02 AM

Service Provided

Only one little complaint. I had a 10:00 am appointment made on 1/3/18 and they were a little late. Other than that excellent workmanship and polite and professional treatment. Thanks

Anonymous

·

January 7, 2018 at 8:52 PM

Service Provided

Customer was much better this time. But didn't have tires in stock and had to go get tires for me. An extended wait but all turned out good. They need to be more organized at the shop

Anonymous

·

January 7, 2018 at 8:17 PM

Service Provided

A quick turnaround for an unexpected visit.

Anonymous

·

January 6, 2018 at 3:20 AM

Service Provided

Plaza tire takes care of all four of my vehicles and couldn't be more impressed with their service over 20 years. I have a brand new Ford Fusion and I've added a tire protection plan to the tires which came from the manufacturer because of the better service I get from Plaza . Thanks heaps, Tim

Anonymous

·

January 5, 2018 at 1:58 PM

Service Provided

I've been doing business with the Festus Plaza Tire for over 15 years and have continually been very happy with the service and value. As a business owner I cant overstate the value of prompt service an fair prices. Over the years I have bought over a hundred tires from this location and have always been extremely satisfied. Hats off to Steve, Mike and the entire staff at Plaza Tire for a job well done. Steve Schneider

Anonymous

·

January 2, 2018 at 4:05 PM

Service Provided

Very friendly and helpful.

Anonymous

·

January 2, 2018 at 3:25 PM

Service Provided

very responsive!

Anonymous

·

January 1, 2018 at 6:31 PM

Service Provided

Ok

Anonymous

·

January 1, 2018 at 2:36 PM

Service Provided

All that worked there went above expectations to help me and other customers. Excellent staff.

Anonymous

·

January 1, 2018 at 1:35 AM

Service Provided

Everyone was very nice and the guy behind the counter had a good sense of humor. I paid $200 less than I would have if I had taken it to Dobb's in the same town. I had gone to them a month before, that's how I know exactly how much I saved.

Anonymous

·

December 31, 2017 at 2:40 PM

Service Provided

Said getting four new tires and a headlight would take an hour and a half to two hours. Ended up taking three and a half hours. When I was paying I could tell the total didn’t include the headlight. He took my car back in and had them replace my lightbulb. Kind of expected to get the lightbulb free for the inconvenience since I told them I was now going to be late to my daughters basketball game but no discount was offered at all.

Anonymous

·

December 29, 2017 at 4:02 AM

Service Provided

They got me in near closing time without any complaint whatsoever. The work was done quickly and efficiently. Great job guys. You are very much appreciated.

Anonymous

·

December 26, 2017 at 8:13 PM

Service Provided

Just got this vehicle and the staff was great as normal

Anonymous

·

December 25, 2017 at 1:38 PM

Service Provided

always do a good job

Anonymous

·

December 24, 2017 at 11:55 PM

Service Provided

Very slow service. Employees standing around talking instead of working!

Anonymous

·

December 22, 2017 at 4:15 PM

Service Provided

No comment

Anonymous

·

December 21, 2017 at 4:11 PM

Service Provided

Fast and called when finished

Anonymous

·

December 20, 2017 at 3:12 PM

Service Provided

They are friendly, good and fast

Anonymous

·

December 19, 2017 at 5:47 PM

Service Provided

good service

Anonymous

·

December 18, 2017 at 9:07 PM

Service Provided

Efficient

Anonymous

·

December 17, 2017 at 6:28 PM

Service Provided

Quick at a high quality

Anonymous

·

December 16, 2017 at 1:55 PM

Service Provided

2.5 hour wait just to get in garage and 2 hrs for 2 back tires

Anonymous

·

December 14, 2017 at 1:48 PM

Service Provided

Great service! Fast and professional!

Anonymous

·

December 13, 2017 at 2:14 PM

Service Provided

Mike is the best!

Anonymous

·

December 12, 2017 at 11:40 PM

Service Provided

Appointment was easily set over the phone. I dropped it for the service and they called me when it was done. Very punctual and the service was great.

Anonymous

·

December 8, 2017 at 7:04 PM

Service Provided

Great service

Anonymous

·

December 8, 2017 at 2:19 PM

Service Provided

Great job

Anonymous

·

December 6, 2017 at 5:26 PM

Service Provided

Good service!

Anonymous

·

December 6, 2017 at 2:22 PM

Service Provided

Good fast service

Anonymous

·

December 6, 2017 at 1:52 AM

Service Provided

Knowledgable, friendly staff. Nice selection of tires, good service

Anonymous

·

December 4, 2017 at 1:29 AM

Service Provided

Always great service at Plaza Tire

Anonymous

·

December 3, 2017 at 3:39 AM

Service Provided

Never had a issue with the Festus location. Always polite courteous and helpful

Anonymous

·

December 2, 2017 at 10:42 PM

Service Provided

I had a new front tractor tire put on , I was pleased with the tire and the price was fair enough.

Anonymous

·

December 2, 2017 at 3:40 PM

Service Provided

They got me in even with short notice and got me out quickly.

Anonymous

·

December 1, 2017 at 10:25 PM

Service Provided

Art, Charlie and the Plaza Tire in Festus MO always go above and beyond to help me.

Anonymous

·

December 1, 2017 at 1:50 PM

Service Provided

It was great service, I will buy there again

Anonymous

·

December 1, 2017 at 1:50 AM

Service Provided

Great staff and they did a wonderful job!! They always take good care of us!

Anonymous

·

November 30, 2017 at 7:52 PM

Service Provided

Excellent service don’t sell you more than you need. And everyone is knowledgeable about the products they sell.

Anonymous

·

November 27, 2017 at 8:23 PM

Service Provided

Emergency/Accident on road and they fit me in and assisted me above and beyond!

Anonymous

·

November 23, 2017 at 3:57 PM

Service Provided

Great service

Anonymous

·

November 23, 2017 at 1:34 PM

Service Provided

Their staff is always courteous and very helpful.They explain clearly what is happening, ways to fix the problem, and what might or might not be needed. Enjoy going there.

Anonymous

·

November 20, 2017 at 3:48 AM

Service Provided

Was very satisfied with the product and the service. We would recommend Plaza Tite to our friends and family

Anonymous

·

November 15, 2017 at 9:20 AM

Service Provided

Had a leaky valve stim. Dropped the tire off. Ran a few places. Tire was repaired when I returned. Awsome Service. Thanks

Anonymous

·

November 14, 2017 at 7:39 PM

Service Provided

I take my car to Plaza Tires in Festus for tires and also for oil changes. They are very courteous and helpful. Great customer service.

Anonymous

·

November 13, 2017 at 10:34 PM

Service Provided

I went in off the street to have my tires rotated. The rotation was performed quickly and the wife and I were out and about. The rotation was included in my tire purchase and I am really glad that I purchased the tires from Plaza.

Anonymous

·

November 12, 2017 at 4:41 PM

Service Provided

Plaza tire in Festus did an excellent job. They were prompt and efficient. Treated me respectfully and in a timely manner. I️ was very pleased with the service and will use them again.

Anonymous

·

November 11, 2017 at 5:50 PM

Service Provided

The guys at Plaza Tire -Festus are good. If they were not, I would not still be going to them after 20 years. If something they did is not right, they fix it, usually at no cost to me when under their warranty. They will refer me to a place to get something done that they do not do.

Anonymous

·

November 7, 2017 at 3:03 PM

Service Provided

They did a great job balancing my tire, nice bunch of guys!

Anonymous

·

November 3, 2017 at 5:09 PM

Service Provided

Made me wait 3.5 hours and still I did not get what I went to them for!! They were horrible! Had an appointment at 10 am and left at 1:30, $242 poorer and no emissions or state inspection! Said I needed brake pads changed but didn't even have any in the store so had to wait 45 minutes for that!! Claimed their system was down yet they failed me twice even after doing the repairs that they said I had to have!! And the ppl ahead of me and behind me got their paperwork!! That showed up but couldn't make it right!! Then Steve the manager threw $36 at me and said go somewhere else!! So I did!! Propst automotive gave me my emissions and state inspection in 15 minutes!! I will never, ever go to plaza again! And I'm telling everyone I know especially girls not to use them!!!

Anonymous

·

November 3, 2017 at 3:30 PM

Service Provided

Very nice! Love my tires!

Anonymous

·

November 2, 2017 at 1:43 PM

Service Provided

Quick service!

Anonymous

·

October 28, 2017 at 3:50 PM

Service Provided

always great service

Anonymous

·

October 27, 2017 at 9:58 PM

Service Provided

Friendly and courteous!

Anonymous

·

October 25, 2017 at 3:18 PM

Service Provided

Great job..love your coupons!!

Anonymous

·

October 24, 2017 at 3:50 PM

Service Provided

Plaza Tire, Festus is always friendly and fair. We recommend Plaza to friends and family! They deal with your problem quickly and explain things in terms you can understand!

Anonymous

·

October 22, 2017 at 9:55 PM

Service Provided

kerry was very helpful to me in getting a new tire & keeping me informed as to when the tire would be in & replaced. Great customer service! Sheila helped by emailing the receipt to a 3rd party.

Anonymous

·

October 22, 2017 at 6:24 PM

Service Provided

Good service

Anonymous

·

October 22, 2017 at 2:35 PM

Service Provided

The people at Plaza Tire in Festus have always given me great service every time I have been there. I would not think of going anywhere else for tires or other services on my cars. Great people!

Anonymous

·

October 22, 2017 at 1:51 PM

Service Provided

It was good

Anonymous

·

October 22, 2017 at 1:49 PM

Service Provided

Thank you!

Anonymous

·

October 20, 2017 at 3:40 PM

Service Provided

I've always received EXCELLENT service from this Plaza Tire Service location. I will continue to take my vehicles there for tire service/purchases. They were prompt and very courteous.

Anonymous

·

October 19, 2017 at 3:15 PM

Service Provided

Fast and helpful service

Anonymous

·

October 13, 2017 at 11:21 PM

Service Provided

Everyone was very helpful when i came in and courtious. They got my car in right away and got my credit approved immediately. I have no complaints and they explained the road service to me in depth with the tires. The price was fair and it will give me ample time to pay for them. I would recommend Plaza tire to other people. I would give them a 5 rating.

Anonymous

·

October 13, 2017 at 4:08 PM

Service Provided

good service

Anonymous

·

October 13, 2017 at 1:43 PM

Service Provided

Manager contacted me to make things right. Appreciated it.

Anonymous

·

October 13, 2017 at 1:37 PM

Service Provided

Great service, great prices! All my car work is done at Plaza Tire, I send everyone I know there-you won't go wrong if you do the same, they don't inflate the work, they tell it like it is, always do what they say they are going to and if you have to put something off, they will let you know how long you can "wait" . Really like the guys there, coffee, not so much, need a kuerig machine! and better reading material while waiting! ha ha

Anonymous

·

October 13, 2017 at 1:34 PM

Service Provided

Long wait

Anonymous

·

October 13, 2017 at 9:43 AM

Service Provided

I like Plaza Tire Service. They have the equipment to take care of your car. I also like the less expensive oil changes that they did on my vehicles. They are also friendly and caring. Give 'em a try.

Anonymous

·

October 12, 2017 at 12:58 AM

Service Provided

Great service - very satisfied!!

Anonymous

·

October 11, 2017 at 12:49 PM

Service Provided

I'm sorry I have to do this but after my return trip you still did not appear to take this serious. I brought my truck in for service which included oil, filter, wipers, and tire repair. The service was preformed and I noticed grease marks on my truck which I can live with but it is disappointing. I paid $160-$170 for this service. When I got home the low tire pressure light was on. Still not a big deal I checked the air pressure and added air. Three days later it was on again. I returned thinking the tire patch must not have held only to find out it was never repaired the first time even though I got charged. The tire repair was the primary reason I came in. After bringing this to your attention I was told we are sorry and it happens. So when I got home I decided to check the rest of the truck and fluids fill ups are questionable and must not include washer fluid. This is the service I would expect from Walmart.

Anonymous

·

October 11, 2017 at 2:44 AM

Service Provided

Had a few unwanted issues with the new tires bought, mounted and balanced, but with my last visit it got fixed and I have better driving feeling with my new tires. Thank you for taking care of my needs. I will always go and see you guys when I need help with my car.

Anonymous

·

October 10, 2017 at 2:53 PM

Service Provided

Wasn't too bad this time but still needs improvement on speed of service. But I left happier than last time.

Anonymous

·

October 8, 2017 at 1:43 PM

Service Provided

Tires are fine. Constant texts and emails about surveys are not fine.

Anonymous

·

October 7, 2017 at 5:21 PM

Service Provided

I've had all my vehicles serviced there throughout the years. I continue going there because they are friendly and professional.

Anonymous

·

October 7, 2017 at 3:41 PM

Service Provided

Very good fast polite

Anonymous

·

October 7, 2017 at 8:02 AM

Service Provided

Very good. 5 stars

Anonymous

·

October 6, 2017 at 8:00 PM

Service Provided

Very professional and courteous, thank you!

Anonymous

·

October 6, 2017 at 1:54 PM

Service Provided

Great service. Friendly people!

Anonymous

·

October 6, 2017 at 1:10 PM

Service Provided

In and out in a very reasonable amount of time. Very happy.

Anonymous

·

October 5, 2017 at 3:28 PM

Service Provided

5

Anonymous

·

October 5, 2017 at 1:39 PM

Service Provided

My only complaint is I had to wait an hour and half and all I had done was wipers, oil change, and safety inspection. And I had an appointment. Front desk was really awesome and friendly.

Anonymous

·

October 5, 2017 at 2:06 AM

Service Provided

Service very good

Anonymous

·

October 4, 2017 at 2:00 PM

Service Provided

Good Job

Anonymous

·

October 3, 2017 at 1:51 PM

Service Provided

I wouldn't take my car anywhere else. They are honest anf trustworthy! Being a woman, I appreciate the fact they don't try and take advantage and try to sell more than what's actually wrong with my car.

Anonymous

·

October 2, 2017 at 2:39 AM

Service Provided

Excellent Service!

Anonymous

·

September 30, 2017 at 1:53 PM

Service Provided

.

Anonymous

·

September 30, 2017 at 6:53 AM

Service Provided

Its been probably 20 years since I been in a Plaza Tire Store. No apparent reason for my absence I just never thought about them when I needed tires or service. But I wanted a new set of Michelin tires for my 4x4 Tacoma so I priced a set at one of the big stores in the St Louis area and they informed me of a special promotion coming and the price was really a discount. I was telling a friend of mine about it and I told him I hate to have to go to the city every time for tire rotations and balancing. He told me to go to Plaza and see if they can give me a competitive price on the same tires. Well I talked to Charles and he said let me see what I can do. And to my satisfaction he was able to get the price to where I was happy so now I don't have to go to the city and spend my money. They did an excellent job for me and I will give them more of my business in the future. Good job guys!

Anonymous

·

September 28, 2017 at 11:50 PM

Service Provided

Tire purchase was easy and no pressure.

Anonymous

·

September 28, 2017 at 1:37 PM

Service Provided

Friendly,fast, efficient

Anonymous

·

September 27, 2017 at 7:11 PM

Service Provided

Friendly service, but I had scheduled an appointment for an emissions test and when I arrived I was told that the Machine was down and I'd have to reschedule. I would have appreciated someone calling me to let me know before I traveled to the store for the test. I did reschedule and everything went perfectly well the second time. That would be a "5."

Anonymous

·

September 26, 2017 at 3:17 PM

Service Provided

the only thing was I was told to have the car back at 2:45, I got there at 2:30. the car was not taken in for service till4:00,other than that everthing was ok. Larry Holland

Anonymous

·

September 24, 2017 at 10:13 PM

Service Provided

They provided excellent service for me. They answered all my questions in a professional and courteous manner. I highly recommend them.

Anonymous

·

September 24, 2017 at 3:38 PM

Service Provided

Had an appointment for an inspection. Got me in and completed in a timely manner.

Anonymous

·

September 23, 2017 at 1:44 PM

Service Provided

They were very friendly and fast. The prices were fair too!

Anonymous

·

September 22, 2017 at 4:44 PM

Service Provided

When I came to Plaza tire I noticed on the door that they were still open after closing time. So I went in and asked if they can still fix my tire and he said he would be glad to. So I know they were working late to fix my flat tire and I do appreciate very much the great service in a very timely manner. My experience was excellent

Anonymous

·

September 21, 2017 at 3:56 PM

Service Provided

Steve Vaugh at Plaza Tire is great! He is so cordial and really takes care of the customer. I am a repeat customer many times because of him.

Anonymous

·

September 21, 2017 at 1:35 PM

Service Provided

We always receive excellent service and Michael is knowledgeable at the front desk.

Anonymous

·

September 20, 2017 at 8:03 PM

Service Provided

Excellent

Anonymous

·

September 19, 2017 at 12:24 AM

Service Provided

five star

Anonymous

·

September 18, 2017 at 3:43 AM

Service Provided

Super friendly and helpful staff. Kudos to all of them along with many thanks!

Anonymous

·

September 16, 2017 at 6:33 PM

Service Provided

Service was great new set of to tires in less than one hour

Anonymous

·

September 15, 2017 at 10:00 PM

Service Provided

Excellent service >>>>

Anonymous

·

September 15, 2017 at 2:50 PM

Service Provided

The employees are always friendly, helpful and knowledgeable. What more can a customer want? Great place, great people.

Anonymous

·

September 15, 2017 at 2:12 AM

Service Provided

Problem is not resolved I have lost ALL cofidence in this store, it's employees and managers! They ate trying to turn a TIRE problem into SOMETHING MORE SERIOUS (i.e. suspension problem) as the truck is old so they can TRY & sell me something I DO NOT NEED! This has happened to me at this store before especially during inspiration.

Anonymous

·

September 12, 2017 at 5:19 PM

Service Provided

They made it easy, Art was very helpful.

Anonymous

·

September 11, 2017 at 11:13 PM

Service Provided

Plaza Tire always goes above and beyond in their effort to provide excellent services in a pleasant friendly atmosphere.

Anonymous

·

September 11, 2017 at 9:03 PM

Service Provided

It was such a wonderful experience visiting plaza tire and my work got done with such courtesy and on time. Thank you plaza tire for your prompt service. You got your self a new customer.

Anonymous

·

September 11, 2017 at 12:13 AM

Service Provided

busy as saturdays are they got me in and out within an hour prices and warranty were hard to beat continue to go back for my car needs

Anonymous

·

September 10, 2017 at 8:41 PM

Service Provided

Been going there with my dad since the mid 70s if I had any complaints would take it up with them and iam 53 now so that says something

Anonymous

·

September 10, 2017 at 6:24 PM

Service Provided

Great service

Anonymous

·

September 9, 2017 at 2:52 PM

Service Provided

I have been using Plaza Tire - Festus for close to 20 years and have always had good service. On 8-2-17 they did a brake job on the front of my Durango which included replacing the Calipers, disks, pads and more. a week late I started to hear a squeal like the pads were wore out. I went back and was told I needed to drive it more to seat the parts. I said bullshit to myself and left. On 9-1-17 I went back with the same complaint and was given an appointment for 9-6-17 at 1000 hrs. They took it in to look at. After an hour, my butt sore from sitting in the waiting area I went to find out what was taking so long. I received good news, they were putting new brakes on. When the vehicle was ready I received even better news - no charge, it was under warranty. After the initial disappointment (-1 star) I went away a happy camper.

Anonymous

·

September 7, 2017 at 7:03 PM

Service Provided

Your servicemen are excellent

Anonymous

·

September 7, 2017 at 5:12 PM

Service Provided

Great job

Anonymous

·

September 6, 2017 at 2:46 AM

Service Provided

Service was quick no efficient. Plaza is a place where you can have confidence in the work performed.

Anonymous

·

September 2, 2017 at 2:58 PM

Service Provided

I was only there for a safety and emissions inspection. It took over an hour and I even made an appt. I will not make a 4pm appt ever again I feel like the technician was simply stalling until it was quitting time.. I saw him romaing around doing other things that did not appear to be related to my car's service .

Anonymous

·

August 30, 2017 at 5:45 PM

Service Provided

The service was thorough and every one was nice!

Anonymous

·

August 30, 2017 at 5:42 PM

Service Provided

Art kept me informed of what was being done and Charles was very patient with my frequent queries

Anonymous

·

August 29, 2017 at 3:19 PM

Service Provided

service was fast and everyone was helpful and courteous. Have always been very satisfied with this store.

Anonymous

·

August 28, 2017 at 1:53 AM

Service Provided

Excellent service - scheduling and work completed on time -- keep it up!

Anonymous

·

August 28, 2017 at 12:37 AM

Service Provided

Every thing was great except I had a two o'clock appointment and arrived early. They took several customer walkins ahead of me. I ended up waiting 2 hours before they were done. Considering I spent 610.00 on 4 new tires I felt my appointment should have been honored.

Anonymous

·

August 27, 2017 at 3:55 PM

Service Provided

The staff are always friendly.

Anonymous

·

August 27, 2017 at 2:05 PM

Service Provided

I have been a customer for at least 10 years have not had a complaint till now. I had an appointment for an oil change & tire rotation 1 hour & 50 minutes later they finished. Very poor customer service. I have walked in without an appointment & been done in no more than an hour.

Anonymous

·

August 26, 2017 at 8:38 PM

Service Provided

I always get excellent service and completely trust the staff to get the job done correctly.

Anonymous

·

August 23, 2017 at 11:15 PM

Service Provided

Excellent

Anonymous

·

August 22, 2017 at 3:05 PM

Service Provided

Waited over 2 hours to get a tire replaced on my car. Then it only took 10 minutes to put new tire on. I can't wait that long for service. Sorry.

Anonymous

·

August 19, 2017 at 4:52 PM

Service Provided

Excellent service Rich is fantastic

Anonymous

·

August 18, 2017 at 10:23 PM

Service Provided

The whole group at the festus PLAZA seem like a family. The care is always great

Anonymous

·

August 16, 2017 at 4:20 PM

Service Provided

Always perform there best.

Anonymous

·

August 15, 2017 at 4:01 PM

Service Provided

They do very good work and are very professional

Anonymous

·

August 15, 2017 at 3:19 PM

Service Provided

Great service!!

Anonymous

·

August 15, 2017 at 1:53 PM

Service Provided

Awesome service

Anonymous

·

August 14, 2017 at 7:04 PM

Service Provided

Been taking my car to these guys for years, love them. Excellent customer service and they take good care of my car!

Anonymous

·

August 14, 2017 at 4:29 PM

Service Provided

I would recommend Plaza Tire to a friend in the future.

Anonymous

·

August 12, 2017 at 3:02 PM

Service Provided

Waited 2 1/2 hours for service. Too long

Anonymous

·

August 8, 2017 at 5:04 PM

Service Provided

service was excellent,staff courteous

Anonymous

·

August 8, 2017 at 2:00 PM

Service Provided

Everything went very smoothly. A very good experience. Thank You

Anonymous

·

August 6, 2017 at 7:27 PM

Service Provided

I give a 5+ excellent service in & out less than a hour.

Anonymous

·

August 6, 2017 at 4:25 PM

Service Provided

We love Plaza Tire

Anonymous

·

August 6, 2017 at 1:54 PM

Service Provided

EXCELLET SERVICE

Anonymous

·

August 4, 2017 at 1:32 PM

Service Provided

Everybody was very friendly service was done fast and they explained to me everything that was done as soon as they brought my keys to me I will always continue to go to Plaza tire as long as the services excellent as it is every time I go there.

Anonymous

·

August 2, 2017 at 4:40 PM

Service Provided

The service was very quick and affordable. And I would like to add that when the service was complete, my vehicle was parked on the side of the building, out of view, with the window open and the doors were not locked. This exposed my vehicle to possible theft of items in the vehicle. You should always secure the vehicle in a locked condition with the windows up when service is complete.

Anonymous

·

August 1, 2017 at 5:49 PM

Service Provided

We called first thing in the morning to see if we could have a set of 4 tires put on, they said they could get them on pretty quick if we got down there. My husband dropped off our truck and about an hour later they called and said it was done. Very happy with their service.

Anonymous

·

July 27, 2017 at 11:08 PM

Service Provided

Excellent service!

Anonymous

·

July 27, 2017 at 3:33 PM

Service Provided

I dropped my vehicle off at 9:30 for a balance and rotation, I returned two hours later and my vehicle was still in the same location that I left it. Once it was finally pulled into a bay, they informed me that I would need to replace my tires. I agreed and my car wasn't completed until 1:15.

Anonymous

·

July 27, 2017 at 2:33 PM

Service Provided

Professional

Anonymous

·

July 25, 2017 at 7:55 PM

Service Provided

Excellent service

Anonymous

·

July 25, 2017 at 5:38 PM

Service Provided

I was thrilled with the service I received! Service Manager went above and beyond for me. I could not ask for more.

Anonymous

·

July 25, 2017 at 1:46 PM

Service Provided

Very fast service

Anonymous

·

July 24, 2017 at 6:57 AM

Service Provided

Both friendly and efficient.

Anonymous

·

July 22, 2017 at 1:50 PM

Service Provided

I came in without an appointment for a tire rotation. In and out in 30 minutes!!

Anonymous

·

July 22, 2017 at 5:30 AM

Service Provided

My right side tires are STILL not fully in balance! As soon as I leave the store my tire go out of balance just that FAST!!! I have no IDEA WHAT is going on but what ever is being done just is NOT working.

Anonymous

·

July 21, 2017 at 3:14 PM

Service Provided

ok work

Anonymous

·

July 18, 2017 at 11:25 PM

Service Provided

Fast and efficient service

Anonymous

·

July 15, 2017 at 4:46 PM

Service Provided

Fast and friendly service.

Anonymous

·

July 13, 2017 at 1:46 PM

Service Provided

In and out with very little waiting

Anonymous

·

July 12, 2017 at 5:07 PM

Service Provided

Awesome service!!!

Anonymous

·

July 11, 2017 at 5:04 PM

Service Provided

Always great service here. Gets you in and back on the road even without an appointment.

Anonymous

·

July 11, 2017 at 4:39 PM

Service Provided

Only complaint is the job took two hours rather than one.

Anonymous

·

July 11, 2017 at 4:30 PM

Service Provided

Fast service. Friendly helpful n knowledgeable staff.

Anonymous

·

July 10, 2017 at 5:05 PM

Service Provided

I have done business with this company for many, many years because they are the best. They work with me to give me the best and safest deals on tires and service. I can trust them to keep my family safe in our vehicles. They treat their customers with respect and you can always count on them. The service is fast and friendly.

Anonymous

·

July 9, 2017 at 10:25 PM

Service Provided

Professional

Anonymous

·

July 8, 2017 at 7:28 PM

Service Provided

Professional and courteous as always.

Anonymous

·

July 8, 2017 at 5:23 PM

Service Provided

The customer service was excellent, they updated me on the status of my vehicle. However, they did not fix the issue, and I'm still trying to get the same issue fixed, almost $300 later.

Anonymous

·

July 6, 2017 at 10:19 PM

Service Provided

Great service. Steve and the boys did everything Theycould to give me a great set of tires and great service

Anonymous

·

July 5, 2017 at 5:54 PM

Service Provided

I am always well satisfied when I take my car for service at Plaza Tire. They are polite, efficient, and speedy. The waiting room is comfortable, and they explain what they have done clearly. The price is reasonable too.

Anonymous

·

July 5, 2017 at 12:58 AM

Service Provided

I was in and out in a very short time with 4 new tires.

Anonymous

·

July 4, 2017 at 8:25 PM

Service Provided

Great service and price!

Anonymous

·

July 3, 2017 at 5:41 PM

Service Provided

A lot of times even if I have an appointment I still have to wait three to four hours to get the car back. Then when they do an alignment, I normally have to bring the car back to get it realigned. That is one thing that I find frustrating because no matter what car I take to them its the same thing. I have went to Plaza for years for my tires and I do like the service I get cuz they know me by first name. So I won't go any other place thats why I gave three stars. When they improve the alignments they deserve five stars.

Anonymous

·

June 30, 2017 at 5:20 PM

Service Provided

Excellent Service!

Anonymous

·

June 30, 2017 at 3:54 PM

Service Provided

All ways great to deal with

Anonymous

·

June 26, 2017 at 11:31 PM

Service Provided

Very professional, prompt customer service and very kind staff.

Anonymous

·

June 25, 2017 at 2:32 PM

Service Provided

Very honest.

Anonymous

·

June 24, 2017 at 11:50 PM

Service Provided

Needed an unscheduled alignment check and called first thing in the morning to see if they could get me in. Asked to leave car with them and they got it done by mid afternoon. Car was going out of town next day and was pulling badly to the right, which would cause uneven tire wear if not addressed. Got er done! Steers straight. Good job, Plaza Tire, Festus, MO!

Anonymous

·

June 22, 2017 at 7:13 PM

Service Provided

Very satisfied with service and customer support

Anonymous

·

June 22, 2017 at 5:03 PM

Service Provided

I have been going to plaza tire in Festus for many years. They will let me know if if is going to be an extremely long wait so I don't waste my time sitting. I will come back at a less busy time.

Anonymous

·

June 19, 2017 at 4:03 AM

Service Provided

Great service

Anonymous

·

June 19, 2017 at 1:15 AM

Service Provided

No complaints

Anonymous

·

June 17, 2017 at 3:05 PM

Service Provided

Customer service is number one when it comes to Plaza Tire and their employees!! Friendly environment...

Anonymous

·

June 16, 2017 at 10:49 PM

Service Provided

Service could have been quicker. I waited 1hr 45 mins to get tires rotated. They were not that busy.

Anonymous

·

June 16, 2017 at 2:00 AM

Service Provided

As always fast and friendly service!

Anonymous

·

June 13, 2017 at 2:56 PM

Service Provided

Everything was great

Anonymous

·

June 11, 2017 at 1:47 PM

Service Provided

I will definitely return!

Anonymous

·

June 10, 2017 at 2:28 PM

Service Provided

New team, ok so far, old team Rick n Mike were top notch, gonna miss them, new team has big shoes to fill.

Anonymous

·

June 9, 2017 at 10:44 PM

Service Provided

I'm very pleased with the festus store. Service is great & awesome people. Very reliable & friendly.

Anonymous

·

June 8, 2017 at 1:49 PM

Service Provided

Quick service, problems resolved with no appt.

Anonymous

·

June 8, 2017 at 3:22 AM

Service Provided

I don't know what the issue is, but no matter how many time I have my NEW tires balances even after having the balancer recalibrated my tires just will NOT stay in balance once I get on the highway I have been back 3 times for the same issue It's fine when I leave the store but as soon as I get up to 65+ MPH I get a vibration eather in the rear or in the steering wheel or BOTH. I'm about to go somewhere else to have my tires checked.

Anonymous

·

June 6, 2017 at 3:31 PM

Service Provided

You guys always do excellent work when I bring my car in. No complaints whatsoever, keep up the fantastic work!

Anonymous

·

June 2, 2017 at 4:54 AM

Service Provided

Great service Good products Competitive pricing

Anonymous

·

May 30, 2017 at 5:43 PM

Service Provided

Always great service!

Anonymous

·

May 30, 2017 at 2:28 PM

Service Provided

Excellent!

Anonymous

·

May 29, 2017 at 2:04 PM

Service Provided

They took my car in 15 minutes early and was finished in less than hour. Pleasant and professional service staff.

Anonymous

·

May 27, 2017 at 5:28 PM

Service Provided

Corey went above and beyond to help me find the problem. He made sure that I left feeling good and safe driving my car. I could not ask for better service from a Service Center.

Anonymous

·

May 27, 2017 at 4:25 PM

Service Provided

Great experience! Always have had great service at this location.

Anonymous

·

May 27, 2017 at 5:05 AM

Service Provided

The person baling my tires IMPROPERLY lifts my truck resulting one of my air ride bags to become dislodged from its mounting. Then when I got to Lee''s Summit, MO I had to spend another $52 to REBA LANCE my tires now the need to be done AGAIN! NOT HAPPY!!!!!

Anonymous

·

May 24, 2017 at 6:11 PM

Service Provided

Great Job!!

Anonymous

·

May 24, 2017 at 1:54 AM

Service Provided

Good people.

Anonymous

·

May 23, 2017 at 11:10 PM

Service Provided

They did a great job installing new tires and replacing one stud and a handful of lug nuts.

Anonymous

·

May 23, 2017 at 10:49 PM

Service Provided

great service ,and fast....

Anonymous

·

May 23, 2017 at 4:09 PM

Service Provided

Had an appointment, was right on time. Excellent service!

Anonymous

·

May 21, 2017 at 9:40 PM

Service Provided

I asked them to check out my back tires as they were cupping & making a loud pitch noise when driving. I thought maybe possible alignment. Plus i asked for oil change. I asked the front desk manager to call me when they diagnosed it & discuss price. When he called he told me my car was done & didnt need alignment. I asked about the tire & he knew nothing about what needed to be done. When i went to pick it up, the mechanic told me i needed to rotate the tires. I asked if they did this. He said that i did not ask for that. So my car was not fixed. They did change the oil.

Anonymous

·

May 20, 2017 at 2:32 PM

Service Provided

Only one I go to.great device good people

Anonymous

·

May 19, 2017 at 8:02 PM

Service Provided

Always very helpful. Employees are very nice. Never have to wait very long.

Anonymous

·

May 18, 2017 at 11:31 PM

Service Provided

Great fast service couldn't ask for any better

Anonymous

·

May 18, 2017 at 6:16 PM

Service Provided

They have always been quick and helpful at Plaza Tire for us. We have been there a few times with a couple different vehicles and will continue to go there.

Anonymous

·

May 18, 2017 at 2:11 PM

Service Provided

Thanks!

Anonymous

·

May 17, 2017 at 7:27 PM

Service Provided

I am very happy with Plaza tire service and I will be returning .

Anonymous

·

May 17, 2017 at 3:19 AM

Service Provided

Excellent Customer Service!

Anonymous

·

May 16, 2017 at 5:43 PM

Service Provided

very courteous, promptly telling me what I needed to know and had a very reliable and reasonable alternative place for servicing the air conditioner and the electrical system problem.. I recommend them to all of my family.

Anonymous

·

May 14, 2017 at 1:56 PM

Service Provided

Good service

Anonymous

·

May 14, 2017 at 1:28 PM

Service Provided

Quick Service!

Anonymous

·

May 14, 2017 at 1:03 PM

Service Provided

Fast and friendly service, called and was quoted a price, got there and the tire they had quoted wasn't in stock as the computer said, they upgraded me to a better tire for the price they had quoted me. One happy customer, highly recommend you stop by and give them a try.

Anonymous

·

May 13, 2017 at 7:42 PM

Service Provided

Don't know what I'd do without them. Always a great help, especially Steve V.

Anonymous

·

May 13, 2017 at 3:58 PM

Service Provided

We had a low tire pressure warning light on the dash, so went by Plaza toward the end of the day. They jumped right in, found a nail in the third tire they checked, pulled the car into the service bay and fixed the problem. Excellent service!!

Anonymous

·

May 13, 2017 at 3:27 PM

Service Provided

They are very nice. Did a great job with a good price... only complaint is I wanted tires that gave my truck the same size and look it had when I brought it in.. But it doesn't happen. I left it up to as I thought a tire expert. And now my truck has a different look and stance than it did. Not to happy about it....

Anonymous

·

May 13, 2017 at 2:41 PM

Service Provided

I took my car in for back brakes and a serpentine belt. I knew I needed the belt and was pretty sure on the brakes. I have owned the car for 10 years and just assumed I should needed the brakes by this time. I received a call from Plaza soon after dropping the car off to let me know my brakes were still at 70%. I was very pleased with their honestly. They could have replaced them and I would have never known the difference and charged me for something I didn't need yet. Thank you Festus Plaza employee for being an honest person. This is a huge reason why I remain a customer.

Anonymous

·

May 4, 2017 at 1:46 PM

Service Provided

Excellent service

Anonymous

·

April 30, 2017 at 3:19 PM

Service Provided

Service was great and completed quickly. Staff was very friendly and polite.

Anonymous

·

April 29, 2017 at 4:07 PM

Service Provided

I am ALWAYS very impressed with the friendly and speedy service that l receive.

Anonymous

·

April 29, 2017 at 1:43 PM

Service Provided

Never have to wait very long, excellent service and friendly people.

Anonymous

·

April 27, 2017 at 10:37 PM

Service Provided

I am always pleased with the work at Festus Plaza Tire. The guys are professional and take care of business.

Anonymous

·

April 26, 2017 at 10:53 PM

Service Provided

Great place .

Anonymous

·

April 26, 2017 at 1:42 PM

Service Provided

They were great

Anonymous

·

April 23, 2017 at 5:45 PM

Service Provided

Fast and friendly service.

Anonymous

·

April 23, 2017 at 2:40 PM

Service Provided

No problem with service processing. Was a little frustrated with the ability to get the tire I needed Was the next day before they could get it

Anonymous

·

April 23, 2017 at 12:02 PM

Service Provided

Friendly and fast.

Anonymous

·

April 21, 2017 at 2:53 PM

Service Provided

Great service, courteous employees.

Anonymous

·

April 19, 2017 at 4:09 AM

Service Provided

Always receive professional and friendly service.

Anonymous

·

April 18, 2017 at 11:03 PM

Service Provided

First time EVER I didn't have to weight 2 hours to get my tires balanced.

Anonymous

·

April 18, 2017 at 1:40 PM

Service Provided

As all ways - quick efficient service! Thank You

Anonymous

·

April 17, 2017 at 7:31 PM

Service Provided

I have always gotten good service at Plaza Tire. My last visit was after I had gotten an oil change across the street. The gentleman there told me I had a cracked valve stem and that I would want to get it looked at before very long. My wife and I went over to Plaza Tire to see about getting it taken care of. I wasn't expecting it to happen to be honest as it was a stem with the tire pressure sensor built on. They advised that that did not have one but they could have it pretty quick. We were done and gone in about an hour. I consider this to be pretty darn good considering they had to order a part and wait for the parts store to show up with it. I was impressed by not only Plaza Tire getting the job done as quickly as they did but the parts store getting the part to them so quickly.

Anonymous

·

April 14, 2017 at 6:48 PM

Service Provided

always do a fine job

Anonymous

·

April 12, 2017 at 3:00 PM

Service Provided

This facility has always performed as or above expectations. Keep up the Great work!

Anonymous

·

April 12, 2017 at 2:17 AM

Service Provided

Excellent servic

Anonymous

·

April 11, 2017 at 1:19 PM

Service Provided

I AM VERY HAPPY CONSISTENTLY WITH THE SERVICE FROM PLAZA TIRE IN FESTUS

Anonymous

·

April 11, 2017 at 12:57 PM

Service Provided

Had my oil changed in about thirty minutes. Very pleased!

Anonymous

·

April 10, 2017 at 3:25 AM

Service Provided

Plaza Tire staff really went the extra mile by checking my oil and providing oil change right away. I had waited way too long to have it changed and knew there was an issue when the light came on. Everyone was very kind and I appreciate the great service!

Anonymous

·

April 6, 2017 at 12:49 PM

Service Provided

Great. Never go anywhere else.

Anonymous

·

April 5, 2017 at 11:21 PM

Service Provided

Efficient tire change

Anonymous

·

April 5, 2017 at 12:39 PM

Service Provided

They were very helpful, they explained everything upfront, and had the work completed in the estimated time quoted. We were very happy with our service.

Anonymous

·

April 4, 2017 at 10:41 PM

Service Provided

It was ok considering everything that went on that day and I have a $500 repair bill now in order to get this vehicle to pass inspection. My vehicle was LATE getting in for inspection by about 12-15 min AFTER the appointment time.

Anonymous

·

April 4, 2017 at 12:48 PM

Service Provided

Great

Anonymous

·

March 31, 2017 at 10:04 AM

Service Provided

Excellent service. Friendly employees.

Anonymous

·

March 30, 2017 at 12:44 PM

Service Provided

Great crew at the Festus Store always willing to help and get the job done.

Anonymous

·

March 29, 2017 at 2:19 PM

Service Provided

Great staff

Anonymous

·

March 29, 2017 at 1:13 PM

Service Provided

Excellent service all around! Always pleased with Plaza Tire.

Anonymous

·

March 27, 2017 at 6:29 PM

Service Provided

Pretty Happy with the service had my car back in time to go home from work.

Anonymous

·

March 27, 2017 at 2:22 AM

Service Provided

I had an appointment mentioned at 2pm for a tire balancing and rotation. I arrived 15 minutes early. My car wasn't even in the bay until 3:15pm. A full hour and a half from the time I arrived. Absolutely frustrating experience. The job was completed at 3:45pm. What is the point of having an appointment?

Anonymous

·

March 26, 2017 at 1:15 PM

Service Provided

service was great & friendly

Anonymous

·

March 26, 2017 at 3:16 AM

Service Provided

I walked in without an appointment and my vehicle was being worked on within 10 minutes.a short time later I was on the road again. Thanks much

Anonymous

·

March 26, 2017 at 1:59 AM

Service Provided

So this was a follow up to the loose lugnuts mismatched valve stem visit. I had to return because a long with the prementioned issues I realized after my first visit apparently the tire that was supposed to be patched on my vehicle was apparently just moved to the spare tire during the previous rotation. So this is why i had to return again. The service was fine it is the point of all the issues.

Anonymous

·

March 25, 2017 at 8:40 PM

Service Provided

Great service. They get all stars!

Anonymous

·

March 25, 2017 at 4:29 PM

Service Provided

Had fast and friendly service.

Anonymous

·

March 25, 2017 at 3:39 PM

Service Provided

Always great service

Anonymous

·

March 25, 2017 at 12:38 PM

Service Provided

Always great service. Mike, Charles and Steve are awesome.

Anonymous

·

March 21, 2017 at 6:10 PM

Service Provided

Great service! Friendly staff!

Anonymous

·

March 21, 2017 at 2:46 AM

Service Provided

Fast and friendly service!

Anonymous

·

March 19, 2017 at 12:48 PM

Service Provided

Plaza Tire Service in Festus has always gone over and be on to get my service on my car corrected the day needed. Great service

Anonymous

·

March 18, 2017 at 7:25 PM

Service Provided

Unusual for men to be so helpful & polite! They were both. I will return.

Anonymous

·

March 18, 2017 at 2:50 PM

Service Provided

Excellent service

Anonymous

·

March 17, 2017 at 5:46 PM

Service Provided

Great friendly people working up at front desk, and the mechanics were very thorough. Prices are reasonable! Thanks Plaza Tire as always your awesome.

Anonymous

·

March 15, 2017 at 1:16 PM

Service Provided

I always take my car to Plaza. I just moved to Hillsboro about a year ago, so now I take my car to Festus. They are very personable and friendly and very knowledgeable. They also get you in and out in a timely manner.

Anonymous

·

March 14, 2017 at 5:25 PM

Service Provided

Went great!! These guys are and always very professional in the work they do, and fast too.

Anonymous

·

March 14, 2017 at 12:58 PM

Service Provided

Always the best customer service

Anonymous

·

March 14, 2017 at 9:36 AM

Service Provided

Mike is the Best!!

Anonymous

·

March 14, 2017 at 12:01 AM

Service Provided

The work was done fast and efficient and I was satisfied.

Anonymous

·

March 13, 2017 at 10:59 PM

Service Provided

Great staff!! You can trust these guys!! Thanks for your help!

Anonymous

·

March 12, 2017 at 8:32 PM

Service Provided

Very disappointed. I had a State Inspection done there 2 weeks previous to this visit. Car passed. Brought it in to have all 4 tires replaced/balance with ones I brought in and also a front end alignment. They called me before car was finished to let me know they could not do the front end alignment because the ball joints were too bad. When I came to pick up my car I asked why it passed inspection with bad ball joints. The service man went to the shop, talked with a mechanic, and here was the answer "they were not too loose to pass inspection, but were loose enough that a front end alignment would not stay." I then took it to Dobbs, as they had done my ball joints in 2013. The inspected it, showed my husband that the ball joints were tight and stable.....but I need wheel bearings. Really, who can you trust these days? My son-in-law will fix that and I will be on the search for a reputable car service company.

Anonymous

·

March 11, 2017 at 1:50 AM

Service Provided

The service is fast and professional

Anonymous

·

March 10, 2017 at 12:25 PM

Service Provided

Great service

Anonymous

·

March 9, 2017 at 10:18 PM

Service Provided

I give Plaza Tire 5 stars.

Anonymous

·

March 8, 2017 at 10:56 AM

Service Provided

Paid but didn't fix the issue

Anonymous

·

March 8, 2017 at 5:00 AM

Service Provided

Well after i arrived home i had to turn the spare so my brakelight would line up properly which was no big deal. But then i glanced at the drivers rear tire and a lug nut looked odd. So i investigated and it was not even halfway on not snug not even close to being tight so from their i checked the other lugs and found several that where not tight. Only one that was halfway on but still was not a happy fella.

Anonymous

·

March 6, 2017 at 2:15 AM

Service Provided

Skilled, efficient service. Do call first for an estimate of when they'll have an open spot on their schedule, just showing up and hoping to be seen immediately is NOT likely to yield a desirable outcome. They're particularly busy on weekends.

Anonymous

·

March 3, 2017 at 5:41 PM

Service Provided

Quick service. Found the problem, isolated it, and fixed it.

Anonymous

·

March 2, 2017 at 2:59 PM

Service Provided

Easy to get an appointment. Great customer service. In and out with all my expectations met. Next time I have problems with a vehicle, I'll be back.

Anonymous

·

March 2, 2017 at 2:38 PM

Service Provided

The staff at the Festus store is awesome. They always go the extra in making sure my car is taken care of.

Anonymous

·

February 28, 2017 at 7:44 PM

Service Provided

The staff is very friendly and informative. The service is fast and I can trust them to do a great job. I go to plaza tire for all of my automotive services.

Anonymous

·

February 28, 2017 at 5:07 PM

Service Provided

Very good

Anonymous

·

February 28, 2017 at 4:27 PM

Service Provided

We had a very good experience at Plaza Tire Service. After droppin off the vehicle and explaining a slow air leak concern, I was informed that it would be covered on our warranty. They also were kind enough to give me a ride a third of a mile away, so I didn't have to stay in the waiting room. No leaks were found, so they broke the two tires down and applied sealer to the rims. I know that slow leaks are difficult to find, since I retired from the automotive field after 36 years. All together, it was a fine experience.

Anonymous

·

February 28, 2017 at 4:20 PM

Service Provided

good always

Anonymous

·

February 28, 2017 at 2:28 PM

Service Provided

Excellent showroom staff. Professional. Efficient.

Anonymous

·

February 26, 2017 at 3:00 PM

Service Provided

They put two new tires on my car and an oil change. While changing my tires they noticed I had a worn tie rod.

Anonymous

·

February 24, 2017 at 2:59 PM

Service Provided

I had difficulty getting appointment, but once in the shop, it was outstanding service! Thank you.

Anonymous

·

February 24, 2017 at 12:10 AM

Service Provided

Thank you very much!

Anonymous

·

February 23, 2017 at 7:14 PM

Service Provided

Replaced a tire on boat trailer. It was done quickly and correctly at a reasonable price. I'll go back.

Anonymous

·

February 20, 2017 at 1:42 AM

Service Provided

All ways great service

Anonymous

·

February 19, 2017 at 5:22 PM

Service Provided

Everything went well. Had to wait a little longer than anticipated, but no big deal. The service was great. I will be coming back for a while. Friendly staff and quality work.

Anonymous

·

February 19, 2017 at 1:42 PM

Service Provided

Not happy at all told me that I needed a front alignment when they had just did one and they where supposed to re balance the tires and they did not and told them that the tires have flat spots when they are cold feels like I am driving on square tires for about 3 to 5 miles and they did nothing.

Anonymous

·

February 19, 2017 at 8:28 AM

Service Provided

Good customer service

Anonymous

·

February 18, 2017 at 6:35 PM

Service Provided

I had made an appointment for 2 pm for alignment and tire rotation on Wednesday February 15. I figured this would take about an hour; maximum time, since I had to be at work at 3pm. They pulled the car into the bay at 2:20pm. At 2:55pm, I inquire at the counter, how much longer, had to be at work at 3 pm. Rick came back to say 10 more minutes. No problem, simple phone call, delayed to my job by 15 min. I've been doing business with Plaza for 30 years or more, inspections, tires, vehicle maintenance, etc. Most times I have excellent service, sometimes so so. I would rate the Wednesday appointment at 3, because of the delay getting the car into the bay. And also being late for my job, even though my company had been notified. Sincerely Diane Reiss

Anonymous

·

February 17, 2017 at 12:36 PM

Service Provided

I love Plaza Tire. Friendly staff and always exceptional service!!!

Anonymous

·

February 15, 2017 at 12:30 PM

Service Provided

I have been coming to Festus Plaza Tire for over 10 years. I tried other locations but came back to Festus. Everyone is always very nice. I especially like how they keep you informed throughout the process. I always leave satisfied! Vicky E.

Anonymous

·

February 15, 2017 at 2:50 AM

Service Provided

Best service possible.

Anonymous

·

February 15, 2017 at 2:06 AM

Service Provided

the team at plaza is nothing less than the best!!!!!!!! they know their jobs and do it well.

Anonymous

·

February 12, 2017 at 2:44 AM

Service Provided

Fast friendly service!

Anonymous

·

February 10, 2017 at 2:48 PM

Service Provided

Excellent service

Anonymous

·

February 7, 2017 at 8:30 PM

Service Provided

Prompt professional service! Great mechanic work done on front end, tie rods etc. and super alignment drives straighter than when I bought the 2000, 3500 chevy express!! Nice work!!👍

Anonymous

·

February 7, 2017 at 7:10 PM

Service Provided

Great service as always!

Anonymous

·

February 6, 2017 at 2:41 PM

Service Provided

The staff at Plaza are always friendly and take care of anything I need in a timely manner

Anonymous

·

February 1, 2017 at 5:42 PM

Service Provided

Good service

Anonymous

·

January 31, 2017 at 2:08 PM

Service Provided

Great service didn't have to wait very long to get tires on csr

Anonymous

·

January 30, 2017 at 2:42 PM

Service Provided

I've been going to Plaza Tire in Festus for at least 12 years. They have always treated me right and did the job right the first time. I highly recommend them! A few years back, we had a new tire business open in town. So I thought I would go get my vehicle inspection done by them to help them succeed in the area. Instead, they gave me "the business" and tried to tell me all these things were wrong with my car. So I went back to Plaza and got it re-inspected. Only a few things were wrong out of their competitors long list of "fails". Never again will I stray from Plaza Tire in Festus. If it's being done right and you're being treated right, why go anywhere else.

Anonymous

·

January 29, 2017 at 9:16 PM

Service Provided

excellant

Anonymous

·

January 29, 2017 at 2:56 PM

Service Provided

The service was friendly. The wait time was over double what they said it would be.

Anonymous

·

January 29, 2017 at 2:46 PM

Service Provided

Friendly help! Quick service!

Anonymous

·

January 26, 2017 at 4:47 PM

Service Provided

My mom has been going there for years and they have taken excellent care her. I must say I just had my first experience and they took excellent care of me also . I just relocated back to the area and they are Definitely my new tire place .

Anonymous

·

January 24, 2017 at 5:01 PM

Service Provided

All work was performed not all issues solved. Work was done in a timely manner staff as always cordial.

Anonymous

·

January 24, 2017 at 1:39 PM

Service Provided

Festus office is awesome! Excellent service - great people working there

Anonymous

·

January 21, 2017 at 4:39 AM

Service Provided

Good people to deal with.

Anonymous

·

January 20, 2017 at 12:14 PM

Service Provided

They always do a wonderful job!

Anonymous

·

January 19, 2017 at 5:46 PM

Service Provided

always great service and always a straight forward honest explanation of repairs needed

Anonymous

·

January 19, 2017 at 4:49 PM

Service Provided

I went there b/c Tire was low. I waited over an hour to find out they fixed the wrong tire. I went back inside to tell them about the tire,and to fix the right one. They came back,and said I needed a part tht was 104.00. Our tires are under warranty. I asked if I could bring it back? He said yes. About 30 minutes later he came back,and said they put it back together and tightened up the core. It's not leaking anymore. Plaza tire used to be a place I could trust going to,now I'm not too sure about there service.

Anonymous

·

January 19, 2017 at 4:47 PM

Service Provided

all ways very nice the

Anonymous

·

January 18, 2017 at 6:30 PM

Service Provided

Everything was done with my car that I asked to be done. I will be coming back for service as needed.

Anonymous

·

January 16, 2017 at 5:52 PM

Service Provided

Great pricing and great service. Was upgrading to bigger tires after a lift install and they took the time to mount one and check for any clearance issues before mounting all the tires. Had allignment done at same time and truck drives better than ever. Thanks!

Anonymous

·

January 15, 2017 at 11:16 AM

Service Provided

They are always courteous. I had to wait 2 hours, 45 min for my vehicle to be completed, but I was there at a busy time.

Anonymous

·

January 15, 2017 at 10:41 AM

Service Provided

We've always had great service here

Anonymous

·

January 14, 2017 at 6:37 PM

Service Provided

They did a nice job set for one thing they didn't snap one of my windshield wiper it comes off. But everything was fine.

Anonymous

·

January 14, 2017 at 4:21 PM

Service Provided

I've always had excellent service at Plaza Tire. My family has taken our cars to Plaza Tire for over 30 years

Anonymous

·

January 12, 2017 at 2:52 PM

Service Provided

excellent service as usual thanks everyone!

Anonymous

·

January 11, 2017 at 3:39 PM

Service Provided

As usual the guys were fantastic. Michael Wilson is always helpful and goes over and above for quality service

Anonymous

·

January 11, 2017 at 3:44 AM

Service Provided

I was first one there in the morning, they told me I would be the first to be taken in. I wanted 4 tires and a 4wheel alignment. It took amost 4 hours!! They had put my alignment off to do someone elses and had a bunch of issues with that other car.. Making matters worse, they lost a center cap off my car. Not sure if I will go back, but they did have a great deal going on a set of tires that day.

Anonymous

·

January 5, 2017 at 2:21 PM

Service Provided

$370 was a bit high for two new tires, a drain plug and an air filter. Just being honest. On the positive side, the oil change was free. Service and friendly staff are why I keep coming back.

Anonymous

·

January 5, 2017 at 12:47 PM

Service Provided

It was a good experience. Easy transaction.

Anonymous

·

January 2, 2017 at 3:35 PM

Service Provided

Did an excellent job. Very professional and courteous.

Anonymous

·

January 1, 2017 at 8:47 AM

Service Provided

The service was fine no problem. Only thing when i went to get in my vehicle I noticed the seat was dusty/dirty so brushed it off. Then got in and noticed the stearing wheel was horrible had to clean it with hand sanitizer before i left the lot. Just thought you should know. Thanks.

Anonymous

·

December 31, 2016 at 2:54 PM

Service Provided

they repaired a low tire for my granddaughter driving one of my cares. they did it quickly and friendly.

Anonymous

·

December 30, 2016 at 3:55 PM

Service Provided

Got charged $20.00 for nitrogen. Was never asked if I wanted it.

Anonymous

·

December 29, 2016 at 2:14 PM

Service Provided

Great service. Had a bit of a wait but I didn't have an appointment so that was expected.

Anonymous

·

December 29, 2016 at 12:32 AM

Service Provided

Great service and friendly atmosphere.

Anonymous

·

December 28, 2016 at 2:51 PM

Service Provided

I have been going to Plaza Tire in Festus for several years and they have always been professional, friendly and helpful!

Anonymous

·

December 27, 2016 at 2:05 PM

Service Provided

Fast courteous service.

Anonymous

·

December 27, 2016 at 1:57 PM

Service Provided

Great prices and excellent service.

Anonymous

·

December 22, 2016 at 8:58 PM

Service Provided

Accommodating....fast courteous service

Anonymous

·

December 22, 2016 at 5:34 PM

Service Provided

Thanks

Anonymous

·

December 22, 2016 at 3:45 PM

Service Provided

they are quick, knowledgeable

Anonymous

·

December 22, 2016 at 1:28 PM

Service Provided

It's nice to know that I can trust them to do the work right and not take advantage. Great people!

Anonymous

·

December 20, 2016 at 1:43 PM

Service Provided

They left the rear window open on the truck in a light rain

Anonymous

·

December 17, 2016 at 11:19 PM

Service Provided

I was very pleased with the service! I will be back!

Anonymous

·

December 17, 2016 at 12:09 AM

Service Provided

Staff very friendly, explains all the things that needed to be done and what they did do, also was quoted a price and nothing extra was added.

Anonymous

·

December 14, 2016 at 4:59 PM

Service Provided

Always helpful and friendly.

Anonymous

·

December 14, 2016 at 11:39 AM

Service Provided

Great service

Anonymous

·

December 14, 2016 at 12:25 AM

Service Provided

I used to work for steve and every once in a while I buy tires from him. He was a great boss memtoir over the year and has watch me grow up. I know his high standards of quailty service he demands. They always treat customers right or Steve make it right. Amazing service God bless Jon Hurtgen former employee before going into the navy.

Anonymous

·

December 13, 2016 at 4:11 AM

Service Provided

Festus Plaza is fantastic to deal with. I can always get an honest opinion!!

Anonymous

·

December 11, 2016 at 5:05 PM

Service Provided

Great service, knowledgeable.

Anonymous

·

December 11, 2016 at 4:40 PM

Service Provided

They had what I needed in Stock and were able to install the tires that day.

Anonymous

·

December 11, 2016 at 1:47 PM

Service Provided

Service was exceptional. I dropped my vehicle off and they called an hr later that it was already finished!

Anonymous

·

December 11, 2016 at 12:42 AM

Service Provided

They put the wrong size tire on. They were rubbing on struts bad . Don't see how anyone didn't notice it . I noticed it in the first ten feet in parking lot.Wow!!!

Anonymous

·

December 10, 2016 at 11:10 AM

Service Provided

Great service, prices, friendly staff.

Anonymous

·

December 9, 2016 at 1:36 PM

Service Provided

I have no complaints. Great service, no pressure, in and out!

Anonymous

·

December 8, 2016 at 4:06 PM

Service Provided

The guys at Plaza Tire in Festus always treat me right. They are very friendly and efficient and knowledgeable

Anonymous

·

December 7, 2016 at 7:40 PM

Service Provided

Tires were put on in a timely manner. Checked air pressure when I got home, All tiers had a different air pressure in them. Ranging from 45 psi to 60 psi.

Anonymous

·

December 3, 2016 at 3:48 AM

Service Provided

I would normally give 5 Stars as I always get good service and a friendly face .....but on this visit the tires I purchased from you guys weren't in the system They were there last time There wasn't a whole lot of concern on your part and was a little frustrating on my end I will continue to do business here

Anonymous

·

December 1, 2016 at 9:44 PM

Service Provided

They do awsome work and always willing to work with me no matter what the issues are. Thank you guys!!!

Anonymous

·

December 1, 2016 at 8:53 PM

Service Provided

Always very happy with work done and with excellent and friendly customer service.

Anonymous

·

December 1, 2016 at 3:24 PM

Service Provided

I didn't have an appointment but they were able to fit me in and fix my headlight too. Very professional and friendly.

Anonymous

·

December 1, 2016 at 1:58 PM

Service Provided

Fast and great customer care.

Anonymous

·

December 1, 2016 at 12:05 PM

Service Provided

Service was excellent

Anonymous

·

December 1, 2016 at 1:39 AM

Service Provided

As usual the Festus MO plaza tire service got me in on time and was fast and friendly which is why I will drive 35 miles north to this one as opposed to going to the one in Ste. Genevieve.

Anonymous

·

November 30, 2016 at 3:03 PM

Service Provided

Actually the service was new trailer tires. No appointment walk in. They had the correct tires in stock. Only took an hour or so to install. Good service, good advice. Happy customer. Plaza is also one of very few shops that will change antique ring type wheels, specifically 1964 Ford F-350 truck tires.

Anonymous

·

November 29, 2016 at 3:34 PM

Service Provided

Very helpful and the work was done quickly.

Anonymous

·

November 29, 2016 at 2:28 PM

Service Provided

I'm very happy with the customer service that and my tire price.

Anonymous

·

November 29, 2016 at 2:18 PM

Service Provided

Fast and professional

Anonymous

·

November 27, 2016 at 10:33 PM

Service Provided

Great Friendly Service

Anonymous

·

November 19, 2016 at 9:09 PM

Service Provided

All personnel were knowledgeable, courteous and professional thus I will continue to do business with them.

Anonymous

·

November 18, 2016 at 4:20 PM

Service Provided

Fast and friendly, always able to get me within a very reasonable amount of time; they take me at the appointment time.

Anonymous

·

November 17, 2016 at 7:19 PM

Service Provided

I've been going to Plaza Tire in Festus for all of my tire purchases and alignments for over 15 years. They have always treated me well and you can expect to deal with the same people year after year.

Anonymous

·

November 17, 2016 at 2:11 PM

Service Provided

Good job. Willing to take car back to rack and check an item I'd requested to be checked...that had gotten missed earlier.

Anonymous

·

November 17, 2016 at 12:40 PM

Service Provided

Plaza Tire in Festus, Mo is by far the best facility of it's kind I have ever done business with. They are courteous and honor their warranties without argument. Really like that there is no BS when dealing with or work is done. Definitely 5 star!

Anonymous

·

November 15, 2016 at 5:21 PM

Service Provided

Always helpful! Excellent service!

Anonymous

·

November 15, 2016 at 1:32 PM

Service Provided

Great service, great guys!

Anonymous

·

November 14, 2016 at 4:26 AM

Service Provided

I had a great visit was in and out of 2 hours with total tire replacement.

Anonymous

·

November 12, 2016 at 2:07 PM

Service Provided

I go here to get my tires rotated. They don't take appointments for this service, but I never have a long wait. All the guys are friendly, courteous and knowledgeable.

Anonymous

·

November 11, 2016 at 3:25 PM

Service Provided

Plaza has always provided me and my wife' cars with good service, if something goes wrong they fix it without question, they don't get enough credit, Rick, Mike and Charles are great folks and do a great job servicing there customers, why would people want to go anywhere else. Dave Pierce 314.640.7658

Anonymous

·

November 11, 2016 at 2:36 PM

Service Provided

This is the best Plaza Tire store I have been to. They are respectful, kind and knowledgeable. They are prompt with their service.

Anonymous

·

November 10, 2016 at 4:14 PM

Service Provided

Always great service!

Anonymous

·

November 10, 2016 at 2:07 AM

Service Provided

Good Service

Anonymous

·

November 9, 2016 at 5:25 PM

Service Provided

Extremely nice. Services was quick.

Anonymous

·

November 5, 2016 at 5:48 PM

Service Provided

great

Anonymous

·

November 4, 2016 at 4:52 PM

Service Provided

Always very happy with Service.

Anonymous

·

November 4, 2016 at 1:51 PM

Service Provided

I have been going to plaza tire for years. Consistent great service...honest and very knowledgeable. It has and will continue to be my first place to go for purchases and service!

Anonymous

·

October 31, 2016 at 11:28 AM

Service Provided

They were able to perform the oil change quickly.

Anonymous

·

October 30, 2016 at 3:36 PM

Service Provided

Great job. Very professional and done quickly!

Anonymous

·

October 28, 2016 at 4:30 PM

Service Provided

I always get good service

Anonymous

·

October 27, 2016 at 12:01 PM

Service Provided

Quickly in and out with all four tires balanced. Excellent job

Anonymous

·

October 25, 2016 at 12:49 PM

Service Provided

Always friendly, trustworthy service!

Anonymous

·

October 25, 2016 at 12:37 PM

Service Provided

5 star rating. Great service

Anonymous

·

October 21, 2016 at 3:38 PM

Service Provided

I had an appointment for 2 pm and they got my truck in at 3 pm. Skillful service but poor time management.

Anonymous

·

October 20, 2016 at 5:57 PM

Service Provided

very good

Anonymous

·

October 18, 2016 at 5:58 PM

Service Provided

Ric's a great guy!!

Anonymous

·

October 16, 2016 at 5:40 PM

Service Provided

As always - Rick and the guys went above and beyond to make sure my car was fixed right, before I left the shop. Very pleased.

Anonymous

·

October 14, 2016 at 12:51 PM

Service Provided

Staff always helpful and informative.

Anonymous

·

October 11, 2016 at 1:31 PM

Service Provided

They took care of everything I asked them to. However, my windshield fluid stopped coming out on the drivers side again.

Anonymous

·

October 11, 2016 at 11:29 AM

Service Provided

Excellent prompt service. These guys were super fast and the customer service was top notch. Cost was less than what I expected. Will go back for my other vehicles. Thank u!!

Anonymous

·

October 9, 2016 at 12:37 PM

Service Provided

Good timely service

Anonymous

·

October 6, 2016 at 3:49 PM

Service Provided

Great Service as Always

Anonymous

·

October 5, 2016 at 7:25 PM

Service Provided

Always get great service. Love my new tires!

Anonymous

·

October 5, 2016 at 1:08 AM

Service Provided

Great service and great price!!

Anonymous

·

October 4, 2016 at 10:42 PM

Service Provided

Very impressed with my visit and the service. I could not believe how fast these guys were. The price was less than I expected. Thank you for the great service I received. The customer service was above and beyond. I will be doing all my business with you guys!

Anonymous

·

October 4, 2016 at 12:47 PM

Service Provided

Great home-town feeling, big city service quality.

Anonymous

·

October 3, 2016 at 7:05 PM

Service Provided

wanted myn oil changed which I got but was expecting my fluids to be topped off and tires checked, battery and etc. none of that was done. They said I have to tell them to do that. I did not know that every where I have gone for oil change they automaticaly do those things.

Anonymous

·

October 3, 2016 at 4:21 PM

Service Provided

I always receive great service from you guys. Thanks!

Anonymous

·

October 2, 2016 at 6:31 PM

Service Provided

Great Service, I have been a loyal customer for 30 years

Anonymous

·

September 30, 2016 at 10:40 AM

Service Provided

Quite and professional Found the tires I wanted

Anonymous

·

September 29, 2016 at 4:09 PM

Service Provided

Very pleasant service and job well done.

Anonymous

·

September 29, 2016 at 3:21 PM

Service Provided

My granddaughter's Cadillac (which I own) had a low tire. She called them and pulled in ten minutes before closing and they fixed her tire. Without any fuss. It was very nice of them to go above regular duty to take care of her!

Anonymous

·

September 27, 2016 at 7:25 PM

Service Provided

They always do an awesome job! Fast and efficient!!!

Anonymous

·

September 24, 2016 at 3:21 PM

Service Provided

Very good service

Anonymous

·

September 23, 2016 at 10:29 AM

Service Provided

prompt and friendly service

Anonymous

·

September 20, 2016 at 8:06 PM

Service Provided

I always have a Great Experience with Plaza! Mike/Rick/Art are awesome!!!

Anonymous

·

September 18, 2016 at 2:59 PM

Service Provided

Love this location of Plaza Tires. Being a woman they have always treated me right and I don't feel like I am being taken advantage of. I refer all of my friends to them. This is my go to place for service and tires for my vehicles.

Anonymous

·

September 16, 2016 at 2:27 PM

Service Provided

Very good and fast service

Anonymous

·

September 14, 2016 at 7:49 PM

Service Provided

Rick the manager does an excellent job running his store and meeting the needs of his customers. Very thorough and does well at helping his customers save money and still receive all they need.

Anonymous

·

September 13, 2016 at 2:28 PM

Service Provided

Very kind. Took for inspection did not pass (no surprise). What did surprise me was cost to be fixed. Took me out to garage and showed me why work had to be done. Gave me invoice with amount to fix. When I came to get fix the told me the forgot to add front in alignment that would be $70.00 more told them I can't pay more I had to borrow this money. They told me not to worry they would take care of it and they did for even a little less than first quote. I was happy. Everybody I spoke with were very kind.

Anonymous

·

September 13, 2016 at 2:14 PM

Service Provided

Thank you! I appreciate excellent service.

Anonymous

·

September 13, 2016 at 2:41 AM

Service Provided

The service was great, but I lost the front tire wheel cover only a few hours after I had been there. Same thing happened the last time I was there.

Anonymous

·

September 12, 2016 at 2:33 PM

Service Provided

I had a very good experience for what was going on. went in to get a flat tire fixed and found out it was un-fixable and ended up just going with all four new tires on my car. But the manager that helped me was very nice, helpful and professional and they got me taken care of pretty quick.

Anonymous

·

September 10, 2016 at 2:18 PM

Service Provided

Great service each time I go there.

Anonymous

·

September 8, 2016 at 11:32 AM

Service Provided

They are all so friendly and helpful,

Anonymous

·

September 8, 2016 at 8:37 AM

Service Provided

3 hours for an inspection. I'm not a car guy so I don't know how long it should take but that seems a little long.

Anonymous

·

September 6, 2016 at 4:14 PM

Service Provided

They are always polite and helpful at this store. I am well taken care of and so is my car.

Anonymous

·

September 6, 2016 at 1:19 PM

Service Provided

Plaza Tire is a great place to take your vehicles. I like the guys who work there. Fast, dependable and they have done a good job on my car. I recommend them.

Anonymous

·

September 6, 2016 at 11:22 AM

Service Provided

Great group of folks at Plaza. Alwats di a good job and get me in quickly when I need anything.

Anonymous

·

September 2, 2016 at 5:55 PM

Service Provided

they did what i ask

Anonymous

·

September 1, 2016 at 1:21 PM

Service Provided

Good quick service. Nice employees.

Anonymous

·

September 1, 2016 at 12:39 PM

Service Provided

you guys are great

Anonymous

·

August 24, 2016 at 4:41 AM

Service Provided

The shop was quite busy as always due to great service and quality work. However, they did not over-commit then under-deliver as I have experienced in other local repair shops. They told me it would be at least an hour before they could repair my tire and although I really didn't have time to wait an hour, that was not their fault. I appreciate them giving reasonable times based on their workload and not leading me to believe I would be out of there sooner. Nice job Plaza Tire Team!

Anonymous

·

August 23, 2016 at 4:09 PM

Service Provided

Fast and Very Freindly

Anonymous

·

August 21, 2016 at 1:25 AM

Service Provided

Good and fast service.

Anonymous

·

August 20, 2016 at 4:30 PM

Service Provided

I had an appointment scheduled, and they were still 30 minutes late getting my vehicle in. Also, they planned on rotating my tires but then discovered a nail in my rear tire, so they recommended for me to get a new tire and that it was not safe for my tire to be rotated to the front. Although I did appreciate their honesty about my safety, they forgot to take that rotation off my bill when it was time to pay. I would have paid for that rotation if I was not paying attention.

Anonymous

·

August 17, 2016 at 6:49 AM

Service Provided

Thanks for the good & friendly service.

Anonymous

·

August 16, 2016 at 12:23 PM

Service Provided

Showed me all tires available for my truck but no pressure to purchase. Had the tires bought and put on in no time at all. Excellent service.

Anonymous

·

August 14, 2016 at 2:07 PM

Service Provided

Bought 4 firestone tires and lifetime alignment on 5/14/16 noticed tires were wearing on 8/5/16 was told that car was out of alignment was a little surprised that it was already out, was something not tightened? also was suppose to receive a rebate and was under the impression that they were taking care of it and a month and a half later was told, oh you have to go to firestone ,com to get it , a little lack of communication when purchasing on their part. Really disappointed, guess I will need to take it in monthly for realignment so that the tires will last at least a year!

Anonymous

·

August 14, 2016 at 1:10 PM

Service Provided

Had to go back twice to have the tires properly balanced but they were very nice.

Anonymous

·

August 13, 2016 at 1:49 PM

Service Provided

Service was good! Staff was polite. Not something a woman likes to do but it went well.

Anonymous

·

August 11, 2016 at 12:20 PM

Service Provided

Very good service

Anonymous

·

August 11, 2016 at 3:03 AM

Service Provided

DISCUSS YOUR VEHICLE PROBLEM WITH RICK (Mgr.); NO SURPRISES. A customer for many years. PLAZA IS VERY GOOD TO ME..T.V. Vessell, 118 Henry, 63028

Anonymous

·

August 7, 2016 at 12:25 AM

Service Provided

Almost perfect service. We had to go back a second time for some shocks they thought they had. The good part was that the parts came in quick and problem was taken care of perfectly.

Anonymous

·

August 5, 2016 at 12:47 PM

Service Provided

Very helpful, was able to get me in with very little wait.

Anonymous

·

August 5, 2016 at 10:55 AM

Service Provided

The service there is always great not only buying tires but after the sale . I tried Dobbs a few years ago buying the tires was easy getting service after the sale was horrible . I always deal with Rick he's very fair and honest and a hard worker . When I was there the other day they were shorthanded in the shop when he was out there pitching in . I won't buy tires anywhere else but Plaza going forward

Anonymous

·

August 4, 2016 at 3:30 PM

Service Provided

It took me over 2 hrs. I think that was a bit two long.

Anonymous

·

August 2, 2016 at 11:16 PM

Service Provided

Great service, friendly staff!

Anonymous

·

August 2, 2016 at 5:08 PM

Service Provided

Prompt, friendly and very efficient service....thank you, Rick and Mike!

Anonymous

·

August 2, 2016 at 4:48 AM

Service Provided

Great job in a timely manner!!

Anonymous

·

August 1, 2016 at 9:05 PM

Service Provided

I have always gotten good & friendly service at Plaza Tire. Thanks!!!

Anonymous

·

August 1, 2016 at 4:14 PM

Service Provided

very good

Anonymous

·

July 31, 2016 at 5:00 PM

Service Provided

What I was told was not what I wanted to hear......... but the guys took care of me the best way they knew how I will have to take my car to a dealer to get fixed ...I will continue to have my car serviced at Plaza Tire #15 Thank ya'll so very much A Happy custumer Ronn (BEAR) Wilson "SEMPER FI"

Anonymous

·

July 31, 2016 at 12:57 PM

Service Provided

Awesome job, very fast, excellant customer service, great price.

Anonymous

·

July 29, 2016 at 10:47 PM

Service Provided

Thank you!

Anonymous

·

July 28, 2016 at 9:37 PM

Service Provided

great service,and fast....

Anonymous

·

July 28, 2016 at 12:51 PM

Service Provided

Plaza tire in Festus is like I like my women quick and cheep

Anonymous

·

July 28, 2016 at 2:47 AM

Service Provided

Always friendly and professional. Very thorough at checking my vehicle for any problems at every oil change.

Anonymous

·

July 26, 2016 at 3:12 AM

Service Provided

Always quality service

Anonymous

·

July 25, 2016 at 4:08 AM

Service Provided

Great service

Anonymous

·

July 25, 2016 at 2:21 AM

Service Provided

Routine tire rotation was performed in twenty minutes with no appointment. Very satisfied.

Anonymous

·

July 24, 2016 at 1:57 PM

Service Provided

Professional

Anonymous

·

July 23, 2016 at 2:51 PM

Service Provided

Friendly service

Anonymous

·

July 22, 2016 at 4:42 PM

Service Provided

Go beyond just selling tires.

Anonymous

·

July 22, 2016 at 3:57 PM

Service Provided

Friendly quick service

Anonymous

·

July 20, 2016 at 11:23 AM

Service Provided

Good people. Thanks for all you do.

Anonymous

·

July 19, 2016 at 8:10 PM

Service Provided

We always receive great service from plaza. Their pricing is fair and we can count on them whenever an emergency arises.

Anonymous

·

July 16, 2016 at 3:39 PM

Service Provided

It took 2 hours to put tires on my car from the time they drove it in the shop. I feel that was to long

Anonymous

·

July 12, 2016 at 1:24 PM

Service Provided

Friendly quick service

Anonymous

·

July 11, 2016 at 2:02 PM

Service Provided

Great job and no BS!

Anonymous

·

July 11, 2016 at 12:43 PM

Service Provided

Gave me a same day appointment and completed my work in a timely manner.

Anonymous

·

July 9, 2016 at 11:12 AM

Service Provided

Prompt, courteous, efficient. Thank you.

Anonymous

·

July 5, 2016 at 11:48 PM

Service Provided

Excellent Customer Service, very helpful, keep their promises. Best in the area.

Anonymous

·

July 5, 2016 at 11:57 AM

Service Provided

Awesome job! Got the job done and no BS!

Anonymous

·

June 28, 2016 at 11:04 AM

Service Provided

Everybody was great

Anonymous

·

June 22, 2016 at 3:17 PM

Service Provided

Plaza Tire in Festus is always personable and professional. And most importantly, HONEST! I know I'm getting the real deal from them. I've gone other places where that has NOT been what happens!

Anonymous

·

June 22, 2016 at 1:23 PM

Service Provided

Fast,friendly,comparable pricing. Good people.

Anonymous

·

June 21, 2016 at 12:45 PM

Service Provided

Great Work

Anonymous

·

June 21, 2016 at 1:13 AM

Service Provided

Very pleased with service Will return for sure very happy with choice where to purchase tires.Shop serviceman did excellent work on My auto very professional. RATE 5 Star!!!!!

Anonymous

·

June 19, 2016 at 1:05 AM

Service Provided

The guys are very nice & did an awesome job!

Anonymous

·

June 17, 2016 at 6:21 PM

Service Provided

Staff is very friendly and helpful.

Anonymous

·

June 17, 2016 at 1:02 PM

Service Provided

Great service

Anonymous

·

June 17, 2016 at 11:08 AM

Service Provided

As always a great job!

Anonymous

·

June 14, 2016 at 12:22 PM

Service Provided

I made an appointment for an oil change. The took my car in almost on time, did not try to "upsell" me which was great.... plus, I had a coupon. I was in and out in about 20-25 min. AND, they had a 573 magazine to read which I always enjoy!

Anonymous

·

June 12, 2016 at 9:33 PM

Service Provided

Always quick and friendly!

Anonymous

·

June 12, 2016 at 3:17 PM

Service Provided

dependable, friendly people.

Anonymous

·

June 9, 2016 at 2:24 PM

Service Provided

Courteous. In and out in pretty good time.

Anonymous

·

June 8, 2016 at 1:33 PM

Service Provided

I originally went to the store to have a tire repaired because I didn't have the time to have a new set of tires put on my SUV even though it needed them. Store 15 was able to get a new set of tires put on my vehicle in approximately 45 minutes. AMAZING! The staff was very helpful and explained the warrantee info in great detail. Overall a very good experience

Anonymous

·

June 7, 2016 at 3:27 PM

Service Provided

Plaza Tire always provides excellent service. They are fast and very courteous. I have taken my car there for years and will continue to do so.

Anonymous

·

June 6, 2016 at 3:16 AM

Service Provided

Had to wait longer than I IMAGINED.

Anonymous

·

June 5, 2016 at 4:26 PM

Service Provided

everyone was kind respectful . They took very good care of my car.

Anonymous

·

June 5, 2016 at 2:46 PM

Service Provided

Very satisfied with the service received

Anonymous

·

June 1, 2016 at 10:56 PM

Service Provided

They do an excellent job of letting me know what my car really needs and what is the most important.

Anonymous

·

June 1, 2016 at 10:49 PM

Service Provided

Only place with the tire in stock AND they had the lowest rate. Thanks

Anonymous

·

May 31, 2016 at 11:47 PM

Service Provided

I always receive excellent service from Plaza Tire!

Anonymous

·

May 31, 2016 at 2:27 PM

Service Provided

Ok

Anonymous

·

May 29, 2016 at 3:40 PM

Service Provided

Always great service here, all of the guys are so helpful and professional always. I would and have recommended other use Plaza Tire! Dave Pierce

Anonymous

·

May 26, 2016 at 12:56 PM

Service Provided

Rick and those guys take good care of me

Anonymous

·

May 24, 2016 at 1:35 PM

Service Provided

Very satisfied with customer service.

Anonymous

·

May 15, 2016 at 1:31 PM

Service Provided

Friendly front desk staff. I was there about an hour and half for 2 tires and an oil change so I wouldn't necessarily say they are the fastest. I also didn't have an appointment and they got the job done so I would go back.

Anonymous

·

May 13, 2016 at 10:37 AM

Service Provided

staff was great and got the job done quickly

Anonymous

·

May 13, 2016 at 3:39 AM

Service Provided

Plaza Tire in Festus is always courteous, friendly, and prompt with no pressure to do other services than requested. I appreciate the work that has been done on my vehicles at this location.

Anonymous

·

May 12, 2016 at 1:37 PM

Service Provided

Service was excellent. They were on time as promised. Also they found a small oil leak and corrected the problem.

Anonymous

·

May 7, 2016 at 2:55 PM

Service Provided

you guys are all great

Anonymous

·

May 1, 2016 at 1:12 AM

Service Provided

No problem s. Very Helpful.

Anonymous

·

April 30, 2016 at 1:01 PM

Service Provided

Great service

Anonymous

·

April 29, 2016 at 12:19 AM

Service Provided

Service people were friendly, helpful and knowledgeable. Good place to shop and get maintenance.

Anonymous

·

April 24, 2016 at 10:46 AM

Service Provided

No Problems. Rick went out of his way to Resolve my Issues. Thanks.

Anonymous

·

April 22, 2016 at 6:16 PM

Service Provided

GENTLEMAN AT COUNTER IMMEDIATELY TOOK MY INFORMATION (HAD SLOW LEAK ON LEFT REAR OF DAUGHTERS CAR) THEN GAVE THE TICKET TO ONE OF THE MANAGERS (MIKE,WHO WAS WORKING MOUNTING TIRES IN THE SHOP). AS SOON AS IT WAS MY TURN, HE PULLED THE CAR IN AND REMOVED THE PROBLEM TIRE. HE ROTATED THE TIRE AROUND TO LOCATE THE LEAK, FOUND IT, THEN CHECKED FOR ANY OTHER LEAKS,MARKED THE TIRE TO RIM LOCATION. BROKE THE TIRE DOWN AND MADE THE NEEDED REPAIR! I WENT OUT AND ASKED WHAT IT WAS, AND HE TOLD ME THE TIRE HAD A METAL SCREW IN THE TREAD. AFTER BACKING CAR OUT OF SHOP, MIKE TOLD ME ANOTHER TIRE WAS A LITTLE LOW, SO HE JUST CHECKED THEM ALL TO BE SURE THEY WERE ALL THE SAME! I REALLY APPRECIATE THAT, SINCE MY DAUGHTER IS ON THE ROAD A LOT BY HERSELF!! WORK WAS DONE TIMELY,PROPERLY,EVERYONE WAS FRIENDLY AND PROFESSIONAL!!! ESPECIALLY MIKE FOR TAKING THE EXTRA EFFORT TO HELP ENSURE THE SAFETY OF MY FAMILY!!!! P.S. LOVE THAT ROAD HAZARD WARRANTY!!!!!! JIM JOB WELL DONE BY ALL!!!!!!!!!

Anonymous

·

April 15, 2016 at 9:53 PM

Service Provided

This location is excellent. They squeezed me in on short notice and took care of my car in the time they said they would. Then they notified me and it was all done. So easy and quick. They are courteous and professional.

Anonymous

·

April 14, 2016 at 6:48 PM

Service Provided

Great service - knowledgeable staff - good prices

Anonymous

·

April 11, 2016 at 12:36 PM

Service Provided

Have used Plaza for years- I see no reason to go any other tire store

Anonymous

·

April 5, 2016 at 1:38 PM

Service Provided

Great service. I would recommend them to family and friends.

Anonymous

·

April 4, 2016 at 10:03 PM

Service Provided

Always fast friendly service. Thanks

Anonymous

·

April 4, 2016 at 8:02 PM

Service Provided

Excellent service

Anonymous

·

April 3, 2016 at 4:07 PM

Service Provided

Good with customers. Efficient, priced well and not pushy for extra work. Very happy with experience.

Anonymous

·

April 2, 2016 at 3:13 PM

Service Provided

I have been taking my car here for oil changes for a few years, now. I like that they constantly run coupon deals, and that they do not jack the price up with a lot of added charges, just a few bucks for "shop supplies."

Anonymous

·

April 1, 2016 at 12:25 PM

Service Provided

Thank you!

Anonymous

·

March 29, 2016 at 2:44 PM

Service Provided

Outstanding service. The staff at the Festus Plaza Tire Service is second to none; great people!

Anonymous

·

March 26, 2016 at 3:50 PM

Service Provided

Service is always great

Anonymous

·

March 18, 2016 at 12:09 PM

Service Provided

Never have I had any problems with Plaza, Great service every time. just bought 4 new tires from Rick. Thanks Plaza tire Festus Mo. Mary

Anonymous

·

March 16, 2016 at 12:47 AM

Service Provided

These guys provide great service. The countermen know me by name and are always very courteous. I couldn't imagine taking my car to another place. But I must say that the vehicle was a 2014 Corolla. I sold the 2009 several years ago.

Anonymous

·

March 15, 2016 at 1:29 PM

Service Provided

Always great service. Quick and easy stop.

Anonymous

·

March 15, 2016 at 11:52 AM

Service Provided

Staff is very knowledgeable.0

Anonymous

·

March 12, 2016 at 6:12 PM

Service Provided

I had a very good experience with you they was very courteous and kind and I didn't have to wait very long

Anonymous

·

March 12, 2016 at 2:07 PM

Service Provided

Great service at the counter , fast repair

Anonymous

·

March 9, 2016 at 2:11 AM

Service Provided

Great service

Anonymous

·

March 8, 2016 at 4:24 PM

Service Provided

Excellent and friendly service.

Anonymous

·

March 8, 2016 at 2:22 PM

Service Provided

Great service, great people. Fast and friendly. Jason B.

Anonymous

·

March 3, 2016 at 2:39 PM

Service Provided

Fast. Efficient. Honest. Fair pricing!

Anonymous

·

March 2, 2016 at 4:33 PM

Service Provided

I was only there for an emissions test. Service was pretty fast, so I could get on my way quickly.

Anonymous

·

March 1, 2016 at 2:09 PM

Service Provided

Provide good service and advice on selection at a good price. Thanks Rick

Anonymous

·

March 1, 2016 at 11:22 AM

Service Provided

Great

Anonymous

·

February 29, 2016 at 1:45 AM

Service Provided

Staff always prompt and respectful.

Anonymous

·

February 28, 2016 at 12:31 PM

Service Provided

Everything was great

Anonymous

·

February 28, 2016 at 8:45 AM

Service Provided

I think Plaza Tire deserves five stars because they have done a great job. We are rather new to the area, but for the last three years my wife and I have used Plaza Tire for several services beyond just maintenance and so far, we have no complaints about either the work done or the customer service. It is hard getting the car in sometimes as they are always busy; news gets around I guess. The pricing has been fair; it has all been first rate.

Anonymous

·

February 24, 2016 at 7:10 PM

Service Provided

Great service I wouldn't change a thing.

Anonymous

·

February 24, 2016 at 12:13 PM

Service Provided

Great service, thank you

Anonymous

·

February 19, 2016 at 4:16 PM

Service Provided

Great Friendly Service

Anonymous

·

February 19, 2016 at 2:35 PM

Service Provided

The only place to take your car.

Anonymous

·

February 19, 2016 at 2:27 PM

Service Provided

Always great service, always greeted warmly and with respect and ready for me when I show up for an appointment

Anonymous

·

February 19, 2016 at 2:17 PM

Service Provided

Excellent service an nice people

Anonymous

·

February 19, 2016 at 2:05 PM

Service Provided

The service was quick and excellent. The employees were great too.

Anonymous

·

February 19, 2016 at 1:50 PM

Service Provided

The guys at Festus Plaza Tire are very helpful and dependable. They let me know what needs taken care of on my car and what I can wait on. They are not out to do things that don't need attended to.

Anonymous

·

February 11, 2016 at 3:38 PM

Service Provided

Excellent customer service!! Rick and Mike are my go-to-guys and always take great care of me and my vehicles. They have had my service for years and I wont go anywhere else.

Anonymous

·

February 10, 2016 at 1:22 PM

Service Provided

Great customer service and fair price on tires

Anonymous

·

February 7, 2016 at 5:30 PM

Service Provided

Fast Service

Anonymous

·

February 4, 2016 at 2:05 PM

Service Provided

Always my first choice!

Anonymous

·

February 2, 2016 at 12:25 PM

Service Provided

Went in for an inspection and omissions test. Next day engine light came on with lots of codes. Lots of work and money to fix now. Tell me it's just a "coincidence". I will never go back now. I will tell everyone I know to not go there. I have never had a problem there before but this was just too big. They lied to me about who did the inspection and refused to believe that their employee could have messed with the engine. I just can never trust Plaza Tire ever again.

Anonymous

·

January 28, 2016 at 4:16 PM

Service Provided

Always super-friendly familiar faces smiling to greet you when you walk through the door. They never seem "too busy" to stop what they are doing and address your needs. Appropriate wait times for service. Fair pricing. Very knowledgeable staff. I would, and do, highly recommend this service center to friends and family.

Anonymous

·

January 26, 2016 at 4:28 PM

Service Provided

very pleased with the service .Scott was a true employee ya'll will have my business in the future Thank you verymuch

Anonymous

·

January 24, 2016 at 10:18 PM

Service Provided

Great service!

Anonymous

·

January 23, 2016 at 5:18 PM

Service Provided

Always been great service and support. Very friendly

Anonymous

·

January 23, 2016 at 4:24 PM

Service Provided

Professional and efficient. They performed an oil change and tire rotation, I also asked for a brake pad inspection and was given a wear percentage of estimated life. Counter personnel is friendly and informative. Would highly recommend.

Anonymous

·

January 22, 2016 at 4:51 PM

Service Provided

No problems. Very curtious. Good Job.

Anonymous

·

January 21, 2016 at 3:26 PM

Service Provided

Always great service

Anonymous

·

January 21, 2016 at 1:42 PM

Service Provided

Friendly competent service, convenient appointments

Anonymous

·

January 12, 2016 at 4:49 PM

Service Provided

great service

Anonymous

·

January 12, 2016 at 3:13 PM

Service Provided

I recently had a problem with a tire that had a slow leak. The tires were originally purchased at Plaza Tire and would have included free repair. When I went to have the tire fixed, I was charged with the repair. I was so involved in conversation with the service technician, I paid it without even thinking. Afterwards, I received this survey and explained what had happened. Once it was read, they immediately called me and apologized and returned my fee. That was good and honest customer service that I really appreciated. I always wondered if companies really read these surveys and I guess I have my answer. I hope that Plaza Tire and I have a long future together. I would refer them to anyone who would ask me about their service.

Anonymous

·

January 9, 2016 at 10:36 AM

Service Provided

I had bought 4 new tires in the winter of 2014 and I thought with the purchase I received free repair on flat or slow leaks. When I came for the repair I was told to pay $21. Isn't all that information in my file when asked for my telephone number. I

Anonymous

·

January 3, 2016 at 9:58 AM

Service Provided

Staff was helpful curtious and made my visit a pleasant exsperience. Thanks

Anonymous

·

January 2, 2016 at 5:21 PM

Service Provided

Always great service!

Anonymous

·

December 20, 2015 at 9:12 PM

Service Provided

great

Anonymous

·

December 19, 2015 at 6:24 PM

Service Provided

Fast friendly service.

Anonymous

·

December 18, 2015 at 1:06 PM

Service Provided

I'm always very satisfied with Plaza's service.

Anonymous

·

December 17, 2015 at 1:56 PM

Service Provided

Some of the things I like about this Plaza Tire is when you walk in the door you are greeted like a friend. Even if everybody is busy someone acknowledges you. I have never had to wait a long time before someone helped me. This visit I was getting a tire replaced. I went across the street to get some lunch, before my food came out to me my car was being taken into a bay, my car was coming out of the bay before I finished my lunch.

Anonymous

·

December 15, 2015 at 2:38 PM

Service Provided

Always great service.

Anonymous

·

December 12, 2015 at 4:01 PM

Service Provided

Service was average, I wasn't offered any promotional offer, and received a few new am scratches in my wheels.

Anonymous

·

December 11, 2015 at 3:59 AM

Service Provided

They got me in and fixed flat tire, thanks. I work in Sauget IL and hard for me to get to Desloge Plaza before they close.

Anonymous

·

December 10, 2015 at 4:31 PM

Service Provided

Very professional.

Anonymous

·

December 9, 2015 at 4:36 PM

Service Provided

We have always had excellent service from Festus Plaza Tire. They are always friendly and always give you an estimate before they start the work. If they run into more than they expected, they call and let us know.

Anonymous

·

December 7, 2015 at 5:07 AM

Service Provided

Extremely receptive to listening to my wife about her car and how it was not handling well. Promised my wife to get to the root of the problem and fix it. She brought the car in explained the problem and they listened to what she described. Took the car out for a test drive and found the belts in the tire had separated. They repaired the problem with out delay, explained to my wife what the problem was and what they needed to do to fix the problem. Thanks to the guys for listening and finding the problem without patronizing my wife, but giving a concise description of the problem and the repair. This could have gone so wrong but they got it right!!! Thanks, wife is pleased. When momma ain't happy, ain't nobody happy. I'm happy!

Anonymous

·

December 5, 2015 at 3:56 PM

Service Provided

The customer service folks were very friendly and helpful . Service was done in a timely manner. Very Pleased

Anonymous

·

December 3, 2015 at 1:23 PM

Service Provided

Plaza Tire in Festus is a no hassles, get it done right the first time shop. Great service and friendly staff.

Anonymous

·

November 28, 2015 at 4:30 PM

Service Provided

They always do a great job of being fast, efficient and friendly. I drive further just to take my car here.

Anonymous

·

November 28, 2015 at 1:30 PM

Service Provided

Nice guys and quick service

Anonymous

·

November 26, 2015 at 2:38 PM

Service Provided

Had a nail in tire and tire was not flat. Brought in to have repaired but nail did not penetrate. Removed nail and sent me on my way. Thanks

Anonymous

·

November 25, 2015 at 4:37 PM

Service Provided

Awesome

Anonymous

·

November 21, 2015 at 4:53 PM

Service Provided

Always a good experience.

Anonymous

·

November 19, 2015 at 11:43 PM

Service Provided

So far, so good

Anonymous

·

November 19, 2015 at 2:24 PM

Service Provided

Great guys! Always good work! Never have a problem. Get the life-time alignment with your tores if younplan on having the car for many years. It will save you moneybin the long run. For sure!

Anonymous

·

November 15, 2015 at 10:32 PM

Service Provided

I have been a customer for to many years to count...Check my file, name and address...Proof in the pudding...Good Service and good advice, has been what I have experienced for the whole time...T.V.Vessell

Anonymous

·

November 15, 2015 at 3:54 PM

Service Provided

Service was excellent as always

Anonymous

·

November 14, 2015 at 2:12 PM

Service Provided

Friendly ... great service

Anonymous

·

November 9, 2015 at 8:13 PM

Service Provided

Thank you.

Anonymous

·

November 7, 2015 at 5:35 PM

Service Provided

5 stars- keep up the good work

Anonymous

·

November 7, 2015 at 5:34 PM

Service Provided

5 stars! great service as always-Fern

Anonymous

·

November 7, 2015 at 5:33 PM

Service Provided

Five Stars all 'round....Rick, Scott, Mike and Robert all were great!

Anonymous

·

November 3, 2015 at 3:26 PM

Service Provided

Always great service, very happy

Anonymous

·

November 3, 2015 at 2:20 PM

Service Provided

Great service and customer service

Anonymous

·

November 2, 2015 at 10:16 PM

Service Provided

Robert and the team at Plaza Tire are always professional and never pushy or rude. Their team got both mine and my wife's car in for a tire rotation without having any appointment or delay. Keep up your great customer service!

Anonymous

·

October 31, 2015 at 3:01 PM

Service Provided

Great service.

Anonymous

·

October 27, 2015 at 1:04 PM

Service Provided

As always, quick and friendly service!

Anonymous

·

October 22, 2015 at 4:20 PM

Service Provided

Excellent service. People are are very helpful and nice. Take my car there all it's service.

Anonymous

·

October 16, 2015 at 3:42 PM

Service Provided

friendly and helpful.

Anonymous

·

October 13, 2015 at 5:05 PM

Service Provided

Great price. Quick service

Anonymous

·

October 5, 2015 at 4:57 AM

Service Provided

Fast, friendly service. Thank you.

Anonymous

·

October 3, 2015 at 10:21 PM

Service Provided

Efficient service.

Anonymous

·

October 1, 2015 at 12:26 PM

Service Provided

I called Michael on the way to town, dropped the truck off for rotation and balance, went to lunch, and came back to find it completed. Zero wasted time.

Anonymous

·

October 1, 2015 at 10:57 AM

Service Provided

Excellent Friendly Service

Anonymous

·

September 30, 2015 at 2:17 PM

Service Provided

Quick service.

Anonymous

·

September 30, 2015 at 12:36 PM

Service Provided

As always they did another fantastic service on my car in a timely manner.

Anonymous

·

September 28, 2015 at 10:11 PM

Service Provided

Always fast service and friendly staff

Anonymous

·

September 25, 2015 at 12:51 PM

Service Provided

Plaza Tire Festus is the best! I have been a customer for many years. They are friendly, very informative about your needs.

Anonymous

·

September 17, 2015 at 2:07 PM

Service Provided

excellent, friendly, knowledgeable staff. new tires/work done on time at estimated price. always seem to put customer first

Anonymous

·

September 16, 2015 at 2:53 PM

Service Provided

No issues

Anonymous

·

September 14, 2015 at 8:51 PM

Service Provided

Have been using Plaza Tire for over 35 years and would not buy tires anywhere else. Always competitive and always wonderful service!

Anonymous

·

September 12, 2015 at 6:10 PM

Service Provided

Friendly, pleasant service. I would definitely recommend them to friends.

Anonymous

·

September 10, 2015 at 5:40 PM

Service Provided

The service was good for the inspection. But one tire was low and I think someone should have noticed and addressed it.

Anonymous

·

September 8, 2015 at 12:36 PM

Service Provided

They were very nice but it took an hour to get my car inspected. I've gone multiple places and the most it's ever taken was 20 minutes. Not happy with the time it took.

Anonymous

·

September 4, 2015 at 3:08 AM

Service Provided

Efficient and thorough. Always treated well by everyone that works here.

Anonymous

·

September 1, 2015 at 3:07 PM

Service Provided

The staff were friendly,knowledgeable and efficient. They were ready to take my car back at my appointment time. Where someone would come in they were acknowledged and very shortly someone would come to the desk to help them.

Anonymous

·

September 1, 2015 at 2:48 PM

Service Provided

Great & friendly service

Anonymous

·

August 30, 2015 at 1:48 PM

Service Provided

Great service!

Anonymous

·

August 29, 2015 at 3:46 PM

Service Provided

Rick and the other guys at the Festus Plaza Tire really helped me out this week when my tire had a two inch slice in it. They got my car right in to diagnose the problem, put the spare tire on my car and I was on my way to work very quickly! My tire had to be specially ordered, they thought it would take three days and it only took one. I got a call saying my new tire was on the rim and ready to be mounted, all I had to do was come in for installation. Within minutes my new tire was on the car and I was off to run my night errands! I especially like that I had the insurance/protection for my tires, because the cost of the new tire was prorated. I am a loyal customer because of the continued great service I get at this location!! Sincerely, Kara Rogers

Anonymous

·

August 29, 2015 at 3:43 PM

Service Provided

I have been a customer of Plaza Tire in Festus, Missouri for many different services and tires over the past several years. I was very pleased with the cooperation I received when I had trouble with a battery I had purchased there. They provided immediate service and were very polite. The serviceman was thorough and replaced the battery at no cost to me. They were professional and it was so nice to work with a company that treated me with respect and stood behind their warranty. They have earned my future business and I would highly recommend them.

Anonymous

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August 27, 2015 at 1:10 PM

Service Provided

As always the crew at Plaza did an outstanding job.

Anonymous

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August 26, 2015 at 5:26 PM

Service Provided

Great job.

Anonymous

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August 25, 2015 at 10:36 PM

Service Provided

Perfect!

Anonymous

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August 25, 2015 at 12:15 PM

Service Provided

No Problems. Managers should maybe be a bit more involved in the customer s repairs to ensure the Tech s are not just trying to Gouge the customer. So that the customer only has to get the work done that is needed. And not just a money makeing repair.

Anonymous

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August 21, 2015 at 9:25 PM

Service Provided

The staff there are always willing to look at any problems I have with my vehicle and find a solution.

Anonymous

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August 15, 2015 at 7:42 PM

Service Provided

My service was excellent as always. I'm addressed personally when I walk in and walk out. The service was quick and hassle free.

Anonymous

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August 15, 2015 at 5:36 PM

Service Provided

Great job as usual.

Anonymous

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August 14, 2015 at 2:55 AM

Service Provided

I was very happy with their service.

Anonymous

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August 13, 2015 at 1:04 PM

Service Provided

I took the van in because it was running roughly, thinking it needed a tune up. Plaza checked it and found slippage from the transmission. I appreciate there honestly and will return the next time for service.

Anonymous

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August 11, 2015 at 1:07 PM

Service Provided

We always get timely, accurate service at this location!!

Anonymous

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August 2, 2015 at 11:23 AM

Service Provided

Fast & Friendly