Alignment service near Independence, MO

Always happy with the results I get from Tarwaters.

These guys are amazing, i have been going to them since 1995 and will never let another shop touch the exhaust on any of my cars. the quality is second to none and they are all great people. A honest repair shop that i would recommend to anybody.

We lost our old shop of many years. We were looking for a new one and came across this one with a 5 star rating. I thought there is no way a auto shop could be that good. I want to say we were totally impressed. If you’re looking for a clean and honest repair shop with some great guys check them out. I would highly recommend this shop.

This transmission shop explained clearly the problem and how it needed to be repaired. Their honestly is refreshing, one of the few repair shops I would highly recommend.

Lee’s Summit Nissan is committed to providing an enjoyable ownership experience for drivers in Lee’s Summit, MO and the greater Kansas City area. Whether you are planning to lease or purchase a new or pre-owned vehicle you can expect a courteous, professional and obligation-free experience at Lee’s Summit Nissan.

Listen to everyone with a negative experience with this shop! Avoid it at all costs! The only positive reviews I’ve found seem to be close friends of the owner. Real good ol’ boy shop. Very friendly until they get your car. After that, good luck getting it back in any reasonable amount of time or getting ANY customer service. Very rude owner and mechanics. Will work on your car at their leisure with no care to how long it takes. Will not return your calls. If you do manage to actually catch the owner or a mechanic they are annoyed to even talk to you. If you try and get an estimate of time you get a blow off answer of “a couple more days”. Then another week goes by with no calls or work done. Get your estimate in writing as well! They don’t seem to want off the street customers. My story. I took my car in for a blown head gasket from an overheat which was my fault. They told me it would take a couple of days. It sat in front of the shop for five days before they even took it in the shop. I asked that they check for a cracked block before they tore into the engine. They ignored me. I had to insist they check the bearings. When they relented they found they were shot. When they got it back to together they couldn’t get it to run. They pulled it apart again and found the rings were seized to the pistons. They made a big deal on how they had to tear the engine down again acted like they were doing me a giant favor for fixing a problem they missed. After three weeks of call backs I finally got me car back. They never could tell me what caused the over heat in the first place. Two weeks later car overheated within 30 seconds and blew a head gasket. I took it back and they tried to refuse their warranty and blame it all on me. After several weeks the owner told me he was working on it whenever he had “spare time” since warranty work didn’t make him any money! After a total six weeks from the second blown headgasket it still was not re

My Jaguar XJS had been to three shops to fix a the car dying randomly. Wes replaced nearly all of the old wiring under the hood. We've been running great for months now. I appreciate their help so much!

Quality customer service and trusted mechanics!

I took my old 94 Chevy pickup truck to Overland frame & alignment, my 1st time going there (5/15/17). Very friendly and honest service at a very reasonable price. After taxes the total was $81 and change (cheap!)and they were very fast too. I was very happy with my experience and would recommend them to anyone who needs an alignment. They no longer do frame work, just alignments. I highly recommend this shop. Be sure to make an appointment as they can be very busy at times. GG

When I first came to new concept I thought they were good. So when something major went on with my car I came back to new concept. It turns out that I needed a new engine which cost me $12,000. Since I got the new engine I was still experiencing the same problem that led me to get the engine. About every thousand miles my oil light was coming on and I had to add oil to my car. Took it back to new concept and the gentleman said that it was the oil pan that was leaking or something like that. So they repaired that. That was another along with some other things I had done. $4,000. The problem persisted. When I brought it back the next week the shop Foreman said oh the gentleman that did the work did not top it off? We'll top it off and you'll be fine. The next week. The oil light was back on again. I spent the next 4 weeks coming back to new concept so they could research where this oil was coming from and more importantly where it was going. On the 4th trip in they told me that my turbo was leaking into my exhaust and that's what was doing it and that was going to cost me another $4,000. At this I have lost all trust in them, so I took it to the Audi dealership. The Audi dealership measured the oil could not find any leaks. Not in my turbo or anything. It took a couple of trips to the dealership for them to measure consumption and try to figure out what the problem was. They did and they told me it was the pistons. Which the pistons are the engine. So now I need to take it back to new concept to see if they will honor their warranty for the $12,000 engine that are put in or not. I do not have any faith in there shop Foreman to get the job done correctly. It seems as though he is just trying to push me off so he can get on to the next thing. I have sent the information from Audi to New Concept so now we'll see if they honor the warranty and fix the problem.