Alignment service near O'fallon, MO

Amazing service, staff is incredibly friendly and honest and trustworthy. Wouldn't take my car anywhere else even though they're more than 30 mins aways.

Thank you Dave they did a good job

Good job thank you

I have always had great experiences with the work and staff and Spirit One. However, the labor cost felt high to me the last time I took my car in and unnecessarily long for the work being done. I had a battery replaced, oil change and new wiper blades put in. I was charged $250 dolllar in labor costs. While I trust the work being done on my car is high quality, the cost of having the work done is unreasonable. I will be looking for another shop to use in the future.

I took my car in to get the brake calipers inspected because I kinda knew what was wrong. Well they stated I needed brakes and rotors all around, and a right rear caliper. They wanted so much money for it all that I asked just for the caliper to be replaced and the guy told me No I had to get it all done or it was gonna be a liability to their Shop which is totally not true! They just wanted that $1600 for brakes and rotors which is ridiculously high. Took my car somewhere else and my front brakes didn't even need changing.

Work done was excellent as always. However, the quote of $350 to change the ignition switch is way over the top. I changed it myself in less than a half hour in my driveway in the cold.

Hi-Tech Automotive Is a Cut above the Other Shops in Missouri! First Class Service Advisor Tony Took Care of My Son Matthew and My BMW like we were family! I was over 2500 miles away - But Tony Made sure to keep me up to date with everything We needed done. Hi Tech Will have us as a return customer - as well as letting our friends know - where the good guys that are honest and do what they say! Thank you to all who were involved! Especially you Tony!

Extremely poor customer service... Brad Ward (owner) refused to give me a quote until I showed him the insurance company estimate. I told him it didn't matter what the estimate was if I was paying out of my pocket. I simply need an estimate. He refused to give me one and proceeded to yell and scream at me so loudly that other people in the room could hear him when I held the phone away from my ear. I will NEVER do business with someone like this... Customer service was non-existant.

The guys at H & S Tire & Auto took great care of brake problems at an good price.

Family owned and operated auto repair by ASE Certified technicians and you can't beat their 36 month 36,000 mile warranty!

Worst customer service ever. They charged me $70 for a Diagnostic test that had the same information on it as the emissions test that they had just run on my car. They did add an additional part as a necessary replacement although the part wasn't bad. After a friend pointed out that this part wasn't bad, they stated that it was simply a 'suggestion'. I think they should have been more specific although there was no paperwork to be specific on. I got a receipt for my $70. Autozone's free diagnostic tests at least give you some paperwork. When I expressed my dissatisfaction, I was told that I knew nothing about car repair and I was probably lying about how useful the test was. Riiiiiight. The owner really argued vehemently with me about returning my money so I guess he needs it more than I do. By the fact that he works another job and the run-down appearance of this location, I finally stopped trying to get a refund on the most useless and outrageously stupid diagnostic test I've ever had. If you want to be treated with respect and common courtesy, go somewhere else. If you want a company that believes that the customer is always right, don't go here.