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City Chevrolet

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(704) 536-1410Direct Call
https://citychevrolet.comGo to Website
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5101 E Independence Boulevard, Charlotte, NC 28212 Get Directions

About us

Services offered

Engine Repair,

SUV Repair,

Makes this shop works with

Chevrolet,

Corvette

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Owner

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Overall rating

1.0

Overall rating based on 1 review

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1 reviews for City Chevrolet

Anonymous

·

February 21, 2013 at 10:37 PM

Collision Service

This is the worst business that I have ever dealt with. I have dealt with City Chevrolet on 2 occasions. My first occasion was 4 years ago my car got broken into in the gated lot and everything was stolen there wasn’t police report made or anything and the manager there basically repaired it and gave me hush money and not to contact law enforcement. I again had my car towed there because it was conveniently located after my accident. I had constantly called them and they would rarely return my calls for about 4 weeks. I actually just had to pop up at the center and asked to see what has been done to my car. I was taken back there and it was just sitting there no work being done or anything and it had already been about 4 weeks. I had to contact management and my insurance liaison to get on them to get my vehicle done in a timely manner. I then received my car back a week and a half after that. I immediately noticed that my car still had issues and contacted City again that my car was still damaged. I left voicemail after voicemail and no returned call. I had to physically go up there and demand them to look at my car. I get a call and they tell my car was involved in another accident and my car bottomed out and their proof (which was them taken some pliers or something and bending out the metal) I’m no car expert but I know how my car looks and how it operates. I then contacted my liaison once again and then they change their story saying it was a faulty tire. My paint job sucked (paint didn’t match and paint streaks), my door rubbing against my fender, the ride was rough, the bumper wasn’t even connected properly. So I just got feed up and took my car to another collision specialist and he looked at it and noticed issues immediately and was wondering why City Chevrolet didn’t notice and there were numerous issues with my repairs. Once they looked in more depth they noticed that my car had been damaged at city and they tried to cover it up by repairing it and