Mechanic Advisor

Mobile Auto Repair in Hickory

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Auto Reviews in the Hickory Area

  • Do not give this business your money. Their slogan is "No problems, ju... read more Do not give this business your money. Their slogan is "No problems, just solutions", but it should be "No solutions, just problems". We took our Mustang here to have a hood stripe put on. It took them four times and it still isn't completely right. One of the four times, they knocked a big chip of the clear coat off the hood and neglected to say anything about it until we pointed it out to them. For some reason, we decided to take our other car here to have hood pins installed. Jr Hood quoted us $75 for the installation (already high), and when we picked it up, he charged us $150! When I picked the car up, the pins had huge grooves in them already and the hood was bowed in to where the hood was a half inch below the fender on each side. Whoever washed the car before returning it was too incompetent to know how to close a hood and set the hood on top of the latch instead of latching it. It took all my weight to take the pins out on each side. The plates were also crooked and the pins were going in from front-to-back instead of side-to-side. When I called Jr Hood about the problem he was very belligerent. He was yelling and even threatened me. Then I notified the owner, Roger Calhoun. We met with him and he agreed to order us new stainless steel hood pin plates because the old ones were scratched and had grooves in them after only being on for less than a few hours. We took the car back to get the new pins put on. Jr Hood installed the new plates also, and no surprise, they came out crooked. I asked him if they were chrome or stainless steel. He replied "I don't know". Then I told him Roger Calhoun said they were supposed to be stainless steel and he replied "Oh, yeah, they're stainless steel." This was a blatant lie, because within two days they have already started to rust. Jr Hood also never apologized for his childish and outlandish behavior. This is a terrible business with terrible management. We, and everyone we know, will never give this company our business again.

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