Brake repair service near Moyock, NC

Over filled my car with oil. Wont be going back

BLEW UP my engine! Two separate ASE mechanics confirmed it was this shop’s mistake. Tom (owner) refused to file claim and won’t return calls. Calling JAG and red flagging this business. $5k cost now to replace.

Please to everyone out avoid this place like the plague these guy do not know what they are doing. I went in for a tuneup. I thought he changed all 8 so I went for a test drive car running like crap worst than before I brought it to them. Came back to the shop looked under hood he only changed seven of the eight plugs and wires and did not gap the plugs . One was to hard for him to get to so he left it, So now have to take truck to dealer to get done right.IF YOU LOVE YOUR VEHICLE STAY AWAY THEM IT WILL ONLY COST YOU MORE MONEY IN THE LONG RUN.

While my car was in his shop he drove it thru the Portsmouth tunnel, he said to match the headlight. I got the bills because it is my car, he admitted it was him that made the charge. I sent him every bill I got, now its been sent to a collection agency. I cannot renew my license plates that expire the end of this month until its paid. For awhile he gave me excuses, then it was flat out lies. Now he is ghosting me. He owns his shop, I live on social security month to month. He was my trusted mechanic for 16 years. He used to say I wasn't just a customer I was a friend, with friends like that I don't need enemies. I would have given him 0 stars but not an option.

On February 5th I took a 2005 Subaru Outback Llbean to B automotive for a pre inspection. I was given an estimate of the repairs needed. At NO TIME did I mention or complain it had a rough idle. At NO TIME or in the report was it mentioned or NOTED that vehicle had a rough idle. Vehicle was brought to B Automotive driving smoothly. No rough idle in DRIVE, NEUTRAL, OR PARK. vehicle continued to drive smooth and quiet upon delivery to AUTO BRAKE for several repairs. On 2/19/2019 1....replace front sway bar links 2....replace oil cooler 3....owner brought 6 qts. Oil, Subaru air filter, Subaru oil filter 4....replace axel assembly Rob called on 2/19/2019 Vehicle stayed overnight because of the Axel assembly repair Rob informed me needed replacing and I asked it be kept inside per owner request. Gave the go ahead for Axel repair. Britney called 2/20/2019 to say vehicle was ready. I asked for total. I ask her to please place vehicle inside overnight. 2/21/2019 came to pick up vehicle at 8am Rob checked me out. He said, "That is a nice car, I drove it, it drives smooth, no noises, no rattling. Can I ask how much you paid for it"? I told him $4,500. He explained to me about the valve cover gasket and how it did not need to be done at this time. My vehicle was pulled out of the bay and was running when I got in. I drove away and got to the corner of Ave.J and Swells Pt. Rd. LESS THAN 1/2 block .....and notice it was vibrating and idling very rough in DRIVE when I stopped. I thought it was cold and continued to drive to the stop light at little creek rd. And noticed it was obviously NOT Idling as it was when I dropped the vehicle off to AUTO BRAKE on 2/19/2019 or from the first day I drove this vehicle. From the first day I went to test drive this vehicle it ran quietly and idled smoothly in drive without having to put in neutral. That's what sold me on it. It was quiet and smooth. I drove to Ocean View to completely allow it to warm up. It made no difference. The only way I Could get it to idle smoothly was to put the vehicle in NEUTRAL. THAT WAS NOT NECESSARY UNTIL I DROVE AWAY FROM AUTO BRAKE after repairs were done on 2/20/2019 I could not return that day because of a previous appointment. The following morning I had to care for my 87 year old mother. As soon as I finished with my mother I came straight to Auto Brake. TIME APPROXIMATELY 12:30 The bay door was open....I called out for Morgan. He was sitting on a stool at the computer. I ask him ( TO BE SURE I WAS TALKING TO THE CORRECT PERSON). Was he the one who worked on my vehicle? AND.... I ASKED NICELY!!!!!!!!!...Morgan said "Yes" I explained to Morgan that as soon as I drove away to the corner of the street ...less than 1/2 block I notice the rough idle. I ASKED Morgan could he please check the oil filter to see if maybe it's loose. Loose hose? But something was wrong. He became angry and said. "yeah, yeah I hear this everyday. It wasn't doing this and now something is wrong." I followed him to my vehicle. I notice Rob was across the parking lot talking with 2 people. Morgan opened the hood and AGGRESSIVELY grabbed the air filter housing and shook it. Morgan said, "See, it's tight there is nothing wrong with it". Morgan walked away and Rob walked up. He said "What's wrong"? I explained to him exactly what i explained to Morgan. Rob got in and said, "Yes, I see what you are talking about." I told Rob I did not appreciate Morgan AGGRESSIVELY YANKING on the oil filter housing. Rob grabbed it and said. "All he did was pull on it like this." And Rob pulled on it. But not like Morgan did. Rob said. "I saw what Morgan did." No, Rob could not have seen what Morgan did because he was across the parking lot talking to 2 people. He came over AFTER Morgan AGGRESSIVELY yanked on oil filter housing. I told Rob....."I did not accuse Morgan of doing anything wrong. I simply told him exactly what was going on and asked him would he please look at it. I reaffirmed IT WAS NOT LIKE THIS WHEN I BROUGHT IT TO YOU! I said,,,"Rob, I just spent $500 DON'T I have the right to ask you to recheck it"? Rob said, "When you are unhappy with your hamburger do you go around the counter and complain to the cook"? "You should have come to me. I told Rob I did Not know I was not allowed to speak to Morgan. I told Rob I did not appreciate the way Morgan treated my vehicle when he yanked on the oil filter. I apologized to Rob that he and Morgan had become so angry and defensive, but I just spent $470.00 plus $25 in cookies made. I felt I had every right to come back and see if maybe something was loose from the work. Rob told me to bring it back on Monday. I returned home and called Rob to AGAIN apologize that I had upset he and Morgan . I told Rob my professional relationship with them was important to me. I called to speak to Morgan and also wanted to tell him I was not accusing him of anything.....I SIMPLY ASKED HIM TO CHECK MY VEHICLE. THE bottom line is this: My 2005 Subaru Outback was brought to AUTO BRAKE running smoothly, quietly, and properly. Idling smoothly in DRIVE..... Not having to shove it up in NEUTRAL!!!!! There were no idle issues when I purchased the vehicle There were no idle issues reported or NOTED when Brian at B Automotive Did a pre sale inspection. COULD something have happened from the time I drove out of the parking lot at Auto Brake to the end of Ave J and Swells pt. rd....... Less than a 30 second drive......NOT LIKELY. It's less than a 1/2 block and a 30 second drive They refused to fix it and refused to refund any money for someone' to fix it. Stay away... Morgan and Rob are not mechanics ...they Can change wiper blades is all. STATE POLICE SHUT THEM DOWN FRAUDULENT INSPECTIONS PUT USED PARTS ON CAR . TOLD OWNER THEY WERE NEW RUN RUN RUN FROME THESE PEOPLE. THE OWNER CRAIG CASPER LAUGHED AT ME WHEN I TRIED TO TALK TO HIM THEY RIP MANY WOMEN OFF. Charged my aunt $45 to put on wipers

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

This shop was awsome. Very fairly priced staff was awsome. My brakes became super soft and going to the floor and I called they were quick to get me in showed me what was wrong gave me a fair price and then took me home so I could get my kid off the school bus. The owner was super helpful and I was amazed at how professional and courteous everyone in the shop was. This is now my shop for all my repairs in the future I will never go anywhere else. Even offer a military discount for active and retired. Super job guys customer for life

Have always gotten a clean and through inspection on all of my vehicles. I go to no other.

Once your BMW is out of warranty, DP Motorwerks is the best place to go for any and all repair and/or service work. I have used Dave’s shop for my BMW 2010 128i since 2016. If you are taking the time to research BMW repair shops in the VB area, then I know you are probably looking for the same things that matter to me. I recommend this shop with absolutely no hesitation. You will appreciate Dave’s approachability, honesty, depth of knowledge, and integrity with respect to servicing and repairs. Above all you will value his fair pricing and quality of work.

I was impressed with the professionalism of the employees at this location from the start. No high pressure sales, no up-selling, just the facts. They cut me a great deal and I plan to use them again.

MBH has been repairing my Mercedes GL/SLC/and CLK cars for years. Extremely satisfied with both the services and support from MBH. I have purchased two of my Mercedes from MBH and very happy with both the price and quality of the cars. Will continue to ask for services and support from MBH. Highly recommend MBH to others for services and sales.

We take all three of our cars here for service. The mechanics know what they are doing! The manager is always friendly and upfront about the service and the price.

I just wanted to say thanks to Tune Up Plus. They worked on our 1998 Lincoln Navigator and they were EXCELLENT!! The manager was truthful and explained to us about our heat not working. It feels so great to have a technician be honest since we have been lied to several times before. I thank them all and wish more shops were just like you all.

I've been a regular customer for fuel purchases for many years. For State vehicle inspections I've used someone else for over twenty years, but the owner retired so I decided to try Skymart (formerly known as Raceco). First I checked to see If I could find reviews and this site is one of a few I found. The BBB site gives it and F, they did not return a call to the BBB whenit inquired about a complaint. Several, actually the majority of the reviews/ratings were very poor/low, however there are also some very positive reviews and ratings. I and noticed that many of the poor reviews seemed to involve the service manager and communication. Feeling kind of lazy and not wanting to search to hard for an Inspection Station I decided to use Skymart with caution. First I called and spoke to a the service manager, I confirmed that they were doing inspections and that I would arrive well before their 4pm cut off. I also checked to see how busy and was told they should be able to get me done pretty quickly. When I arrived I parked first and went inside to meet the manager. I asked if she was the person i had spoken with about inspections and she said she was. She told me there was one car ahead of me. She had me fill out a form and in about 20 minutes or so the mechanic came into the waiting room to collect my form. We spoke briefly about my vehicle. He told me the inspection would take about 30 minutes and then he went out and pulled my truck in. About 30 minutes later I was leaving. The service was very good. I did observe that the manager has a very abrupt way of answering questions and responding to customers. I would say that in my case establishing good communication with her and the mechanic was key to a happy conclusion. I gave them 4 out of 5 stars because there was no warm and fussy from the manager, more of a take it or leave it attitude. I can see why there are so many low ratings.

DO NOT TAKE YOUR VEHICLE HERE!!!!! Unless of course you like being ripped off!!!! They will find something wrong with your car that is a total lie. The people there are totally incompetent. Do yourself a favor and go somewhere else. I promise you will be glad you did.