Quality Plus Automotive Service, Inc. Logo

Quality Plus Automotive Service, Inc.

5.0(67)

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8:00 AM - 5:00 PM

Bosch Service certification
BBB Accredited certification

Contacts

(919) 231-6164Direct Call
https://www.qualityplusautomotive.comGo to Website
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3909 Commerce Park Dr #102, Raleigh, NC 27610 Get Directions

About us

We are your neighborhood Honda, Toyota, Acura, Lexus and Hybrid/Electric specialists. We are family-owned and operated and have been in business for over 34 years. From the very first day our doors opened until now our goal has been the same, to provide our customers with quality repair and maintenance at a reasonable price. We look forward to servicing you!

Services offered

Oil Change,

AC and Heating Repair,

Alignment,

Makes this shop works with

Acura,

BMW,

Cadillac,

Business hours

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Payment options

Cash, Credit Card, Debit Card

Over 34 Years in Business!

Randy

Randy

Owner


Certifications

Auto Service Excellence (ASE) certification

Specialities

Honda

Acura

Toyota

Lexus

Photos and videos

Reviews

Submit your review

Overall rating

5.0

Overall rating based on 67 reviews

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67 reviews for Quality Plus Automotive Service, Inc.

Anonymous

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April 4, 2023 at 6:47 PM

Service Provided

All good a little steep, however the Mechanics and customer service are top shelf, that’s why I always return

Anonymous

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January 20, 2022 at 11:28 AM

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Amazing as always!

Anonymous

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May 26, 2020 at 2:35 PM

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Service was great! Brad was friendly and knowledgeable.

Anonymous

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May 26, 2020 at 7:49 AM

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Quality as their name sake

Anonymous

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May 17, 2020 at 8:51 PM

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Again damn good service when I needed it for my Honda Accord. My Honda told me so.??

Anonymous

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May 15, 2020 at 3:25 PM

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I left my rav 4 there and they gave me a vehicle to run around while they were working on my suv

Anonymous

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May 14, 2020 at 3:30 PM

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Very pleasant and knowledgeable people, the manager was very kind to is. I will go back again when I need another service performed. Thanks so much !

Anonymous

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May 11, 2020 at 7:31 AM

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I really liked the smiles and info given by the staff. No surprizes, everthing explained.

Anonymous

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May 10, 2020 at 4:04 PM

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Always love Quality!

Anonymous

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May 5, 2020 at 8:25 PM

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Fast, courteous, and great customer service!! Trust their suggestions and will be going back for future services.

Anonymous

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April 23, 2020 at 3:54 PM

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As always, complete satisfaction. This is a reliable,honest, and trust worthy business.

Anonymous

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April 23, 2020 at 10:27 AM

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Wasn’t in the shop. Used the pick up/ delivery service currently being offered. Great.

Anonymous

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April 21, 2020 at 3:24 PM

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I have never been disappointed with the service or repairs at Quality Plus. The service is great and all the people there are wonderful. My car drives great now. Thank you all so much for the care you give my car. Thank you for showing that you care for your customers. Have a great day and stay safe.

Anonymous

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April 19, 2020 at 1:36 PM

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Loved the little TP gift

Anonymous

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April 16, 2020 at 2:34 PM

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Quick, friendly

Anonymous

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April 15, 2020 at 2:32 PM

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Great procedures for limiting contact during Covid outbreak

Anonymous

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April 14, 2020 at 2:53 PM

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Good job

Anonymous

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April 14, 2020 at 2:18 PM

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I’m always pleased with QPA.

Anonymous

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April 12, 2020 at 2:25 PM

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Always have received honest and quality work from this facility. They always go above to ensure that I have been comfortable with prices and services.

Anonymous

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April 12, 2020 at 1:45 PM

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The love love love Quality Plus... I bring ALL my vehicles there! My mom also brings her car as well! It’s simply a family affair

Anonymous

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April 7, 2020 at 7:02 PM

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Can't say enough about Quality Plus! Their name says it all and speaks for itself...excellant quality plus excellant customer service!!

Anonymous

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April 2, 2020 at 3:22 PM

Service Provided

QAS goes the extra mile esp in the current state of the world. They picked up my car from my home, fixed it and brought it back. Then disinfected it before leaving. And they also left thre traditional well wrapped cookie. Oatmeal raisin ... my fav!

Anonymous

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March 31, 2020 at 2:24 PM

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The most professional customer service experience I received in a long time in a long time

Anonymous

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March 29, 2020 at 5:39 PM

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I was very pleased with how the shop took extra precautions regarding Covid-19. I am a lifetime customer!!??

Anonymous

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March 27, 2020 at 3:26 PM

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Best place to get your car serviced. Been coming here for over 10 years now because of their great service. Totally trust them. They earned it for over 10 years I still come back.

Anonymous

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March 26, 2020 at 10:15 AM

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Best place in town to take your car , honest folks , you will be treated right and so will your car !!

Anonymous

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March 22, 2020 at 1:58 PM

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Everything went well

Anonymous

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March 22, 2020 at 1:19 PM

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They’re always great and knowledgeable!

Anonymous

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March 22, 2020 at 1:18 PM

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I will be back and I will recommend to friends

Anonymous

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March 15, 2020 at 1:22 PM

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Absolutely amazing service. Honest, quick, and much more reasonable than national service outlets. Saved me close to $1000 and was done by people I know aren't trying to upsell me things I don't need. Recommended a hundred percent.

Anonymous

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March 13, 2020 at 4:47 PM

Service Provided

I absolutely love this repair shop, and I wouldn't take my car to anyone else. The staff is friendly and knowledgeable, and the prices are extremely reasonable. The customers are all people who have been going there for years. It is a true hidden gem!

Anonymous

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March 12, 2020 at 5:04 PM

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Thank you for the friendly service.

Anonymous

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March 12, 2020 at 2:31 PM

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Grate people!!!

Anonymous

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March 10, 2020 at 3:20 PM

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Excellent service, as usual.

Anonymous

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March 5, 2020 at 5:54 PM

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Great, as always Thanks to everyone!

Anonymous

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March 4, 2020 at 3:23 PM

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I have used Quality Plus for at least 10 years but switched vehicles and hadn’t needed to see them for a couple years. So relieved when Randy answered the phone-I knew I would be well taken care of . Brad at the front desk was very knowledgeable and personable. He called me with what needed to be done immediately and what could be put off awhile. I called on short notice and a loaner wasn’t available but Randy brought me to and from work. I always recommend them when I can and will continue to use them.

Anonymous

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March 1, 2020 at 1:45 PM

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Quality Plus treats you with the care trust and concern they would treat a friend or family member.

Anonymous

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February 28, 2020 at 9:09 AM

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This was one of the best experiences I’ve had! Customer service was unmatched! Will definitely return and have already (and will continue) referred others! Excellent all-around quality, experience!

Anonymous

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February 27, 2020 at 5:25 PM

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Great service as always. I had the headlights resurfaced and an oil change, I was called once it was complete, no issues! I have used Quality Plus for the past 13 years, and I still have my same car!

Anonymous

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February 27, 2020 at 10:10 AM

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Trustworthy and great quality experience

Anonymous

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February 27, 2020 at 8:17 AM

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Excellent service! Quick turn around, great work as usual.

Anonymous

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February 23, 2020 at 1:32 PM

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Awesome service and avaliable cars to borrow while I wait for my car to be repaired.

Anonymous

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February 16, 2020 at 5:20 PM

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Very professional and completed on time as promised.

Anonymous

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February 9, 2020 at 1:22 PM

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The cost for synthetic oil was the same price i had been paying for regular oil. I think i received a great deal. They serviced my car at the appointment time and i am very satisfied. Will return for all future needs.

Anonymous

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February 5, 2020 at 6:59 PM

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The service was great as usual.

Anonymous

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January 23, 2020 at 3:30 PM

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Always do a great job at a fair price and honest advise.

Anonymous

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January 22, 2020 at 2:19 PM

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I love these guys. Courteous, professional and knowledgeable.

Anonymous

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January 22, 2020 at 8:21 AM

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Very good service

Anonymous

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January 19, 2020 at 1:31 PM

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Wonderful Service as always!!! Thank you.

Anonymous

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January 16, 2020 at 5:28 PM

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I have had all of my cars serviced by Quality and I'm very pleased with their service. The prices are reasonable and the owner (Randy) is awesome. If you are looking for quality work with a fair price and the "truth" Quality is the place to go.

Anonymous

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January 16, 2020 at 10:18 AM

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Excellent service

Anonymous

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January 7, 2020 at 1:44 PM

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Great experience. Timely service with candid talk about upcoming services needed for key milestones. This helps me budget for them, so is much appreciated. Roger and Brad are the best!

Anonymous

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January 6, 2020 at 2:21 PM

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Took our car to the shop and they said the motor mount was bad and that caused the transmission to lean. I have been checking it but it seemed there was nothing in there. I'm glad I took it to the shop to have it fixed. They did fix and we did have an issue next day were the tranmission fluid leaked out on my driveway. Took it back and they fixed it and even gave me the stuff to clean my drive way. The customer service here is phenomenal and I will always bring my vehicles here for servicing.

Anonymous

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January 5, 2020 at 1:17 PM

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Thanks for the cookie

Anonymous

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December 23, 2019 at 2:54 PM

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I have been a loyal customer of Quality Plus for over 20 plus years. Plan to stay w them as long as I own a Honda product. Excellent service with great results! Randy, Brad and team are safety and customer oriented.

Anonymous

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December 7, 2019 at 7:00 AM

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straight forward pricing estimates for work needed. Anything Asian they are very knowledgable.

Anonymous

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November 24, 2019 at 7:08 PM

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Good service. Convenient to schedule service online. A location that is convenient to home.

Anonymous

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November 17, 2019 at 6:14 PM

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It is always a pleasure doing business with Randi and Brad or whoever else the person is in the front. May God continue to bless Quality motor for their honest, timely and hard work!??

Anonymous

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November 17, 2019 at 2:15 PM

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Went to have brakes looked at. Needed no brakes. Had transmission fluid changed and an oil change with tire rotation instead. They even provided a shuttle home and picked me up when services were completed! Best place to get your Honda serviced!

Anonymous

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November 17, 2019 at 1:18 PM

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Great service

Anonymous

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November 11, 2019 at 3:31 PM

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Very good job

Anonymous

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November 11, 2019 at 12:05 AM

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You guys are just the best!!! Besides always getting me a loaner car, you vacuumed out my floors! I had that on y list to do. You bless me with great service, honest fair prices and get the work done in a timely fashion. Thanks for everything and the cookie!

Anonymous

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November 10, 2019 at 6:05 PM

Service Provided

I was given specific details about the maintenance services that were needed at the oil change visit, and I was called when my car was ready. I was also given a loaner car during the day so that I made it to work on time.

Anonymous

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November 10, 2019 at 1:26 PM

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I definitely recommend this shop.

Anonymous

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November 10, 2019 at 1:18 PM

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Always great as usual

Anonymous

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August 4, 2019 at 2:51 PM

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Quality Plus is the best place to go for Japanese car maintenance and repairs. I have been going there for years. The owner, Randy, is honest, knowledgeable and offers reasonable prices.

Anonymous

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September 26, 2018 at 6:07 PM

Best Customer Service

Robin Pike reviewed Quality Plus Automotive Service, Inc. — 5 star June 12 · 10+++!!! The prices are reasonable and the customer service is THE best I have received in a very long time! Josh was extremely nice and accommodating when I arrived an hour late! I especially like the little "extras", like the ? in my vent and the Thank You cookie in my cup holder ... and then this follow up text... amazing! I will definitely be giving high praises to others and will be scheduling to get other things fixed on my car soon! Thank You! Robin Pike