Service Provided

Work performed quickly and pleasantly. Always great service.

Service Provided

We had to drop my car off with no appointment because of battery issues, and it was taken care of very quickly for what I was expecting. (sometimes it is many days) We have been very satisfied with the service we receive from CLAS since we moved to North Carolina.

Excellent job.

Service Provided

I was disappointed. Had a check engine light and oil change. The engine light doesn't come on until you drive it a mile or two. They said they were to busy to drive it and the issue wasn't resolved. I could understand if I just dropped the car off, but I had an appointment scheduled a week ahead. I feel the service has declined in the last year. I think I will go somewhere that wants to help solve my issues.

Service Provided

Not only performed service as requested but also inspected for other stuff and found I'm in need of brake pads. I so appreciate that they take the extra time to look things over and alert me to anything that else that might need attention.

Service Provided

Prompt service, fair prices

Service Provided

Quick and clean, as usual........

Service Provided

Reliable, quick and fairly priced. That's all I need from my auto repair shop.

5 Stars

Service Provided

Work was performed on time and as scheduled. The headlights looks as new; I can see much better when driving at night now!

Service Provided

Great service

Service Provided

Jiffy Lube had also told my stepdaughter that she needed a service that your techs said was unnecessary. You have no idea how grateful we are that you are looking out for us! Thanks for being honest

Service Provided

I am happy with the service that the front desk, the Manager and mechanics provided. The work I requested was accomplished and my car was done next day. Communication is very important in any business, especially when a customer goes in for the first time. I was given a detailed list of prices for labor, parts and other fees and all was right on.

Service Provided

Technicians and customer service was great. I felt comfortable and accepted.

Service Provided

The work was performed in a timely manner, we received a call about the serpentine belt replacement because we had reported hearing a noise when the engine was on but we didn't know what caused it. So the call was to inform us of the belt and the cost of replacement before making the repairs. Everyone is always courteous, and friendly.

Service Provided

Did a great job, as usual!

Service Provided

Always a pleasure returning our cars to CLAS.

Service Provided

My car was worked on in a timely manner. But after I left I realized that the new windshield wipers were not put on. I had to go back in. The job was done for me & I did receive a $5.00 discount .

Service Provided

Service was quick and professional. JL

Service Provided

Car seems to be running fine, thanks

Service Provided

As always - extremely accommodating, respectful of my time, friendly and competent service. I recommend CLAS whenever somebody asks...

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Just a good job all around by very knowledgeable people!

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Great service and fast

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Scheduled an appointment For a state inspection. In and out; within twenty minutes. It just can't get any better than this !!! Thanks !

Service Provided

We are always happy with the service we receive at County Line.

Service Provided

They do a good job, whatever needs to be done.

Service Provided

Change in ownership and procedures resulted in miscommunication regarding notification of completion of work, when picking up vehicle found inspection had not been performed but was charged for that service. Jake made it right and had the inspection performed while we waited and gave us a card with a $30 off coupon for our next service of any vehicle.

Service Provided

Quick job, nice to work with

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Great coffee!

Service Provided

thank you

Service Provided

Always be the first to greet the customer and ask how they may be helped. A smile every now and again goes a long way, too. Also, too much non-verbal communication at the service desk...just stares..I was forced to speak first. Just being honest...customers need a little warm and fuzzy along the way. :-)

Service Provided

Replaced worn out parts for a much better price than I could have paid elsewhere

Service Provided

Had diagnostic service performed on a Friday ( 11-17 ). Parts were to be delivered on Monday, an appointment for installation was scheduled for Tuesday ( 11-20 ) AM. What followed was a litany of the wrong parts; incomplete parts set etc. The repair was successfully completed and the vehicle was ready on 11-27 PM. While the vehicle may have been available to use during this time, I felt it more prudent to let it remain "in the shop". I believe responsibility for the Parts debacle lies solely with the parts vendor / dealership.

Service Provided

A timely tow-a pleasant and efficient job.

Service Provided

Towed in to shop late afternoon on a Friday and they still got it repaired before closing so I would have my vehicle for the weekend! Great job and great service. Their workmanship and price is always better than the Toyota Dealerships.

Service Provided

I say this everytime...I will always be a customer at CLAS...Honest, trustworthy, competent, and kind...Great place to have the car serviced...

Service Provided

Good work done and professional, friendly personnel.

Service Provided

Annual state inspection. Had an appointment and was handled promptly and efficiently.

Service Provided

I was really disappointed to learn that the Synchrony site was down so I was unable to pay with my card. Wish I had asked for a delay until it was back up again. Writing a check for $400 this time of year is not easy. I've been going to CLAS for probably close to 20 years and hope I would have been given this consideration.

Service Provided

I appreciated being able to get the work done on short notice! Good service as always!

Service Provided

A job well done as always.

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Excellent job with good communication and suggestions. Very pleased with their service and team.

Service Provided

Quick and easy--Well done. The only question is about the charge for tinted windows. Other inspections didn't charge (didn't do?) the window tint measurement. If it's a state requirement I have no quibble. Jerry Bender

Service Provided

Good work...... My oil pan plug's been a recent problem. Had to use a self tapping one, once again. It hasn't leaked. At another shop I'm afraid I'd have been told, "you need a new pan, son!" I thought my tires were a bit soft. The service writer told me they'll check it as part of the service. They did. All 4 tires were a bit low and got filled. Should be named CLASS Auto. Michael A, Benigno

Service Provided

Great job at a good price.

Service Provided

Just a state inspection this time, but we have always been happy with the service on our other cars.

Service Provided

Expert service as I have come to expect from CLAS. Thank you!

Great Service, They earned my loyalty!

I've had several great experiences with County Line Auto but the one that stands out is this. My car developed a noise, it was determined that there was a good chance it was a part under warranty at another shop. The words "Right now you don't owe us anything and we want to keep it that way" came out of their mouths. Their goal was to do what was best for me and my car, not to make money. They didn't earn any money that day but they earned my loyalty. I cannot recommend coming here enough, their character and business ethic is something that has become so rare in our world today, especially in their line of work. Please help me pay them back for their great service by bringing them your business!!! Beth S Wake Forest NC