Service Provided

Have a problem with your Meineke car care service or brakes? Talk to God, its the Meineke way. Ask about the Pearly Plan and Meineke may even put you on a fast track to talk to God. You might say that they will not put any brakes in your way . On 3-07-11 I brought my 2000 Silverado in to Meineke center # 2061 to have the brakes serviced. The brakes were last serviced on 11-01-07 by Meineke center # 115 Odometer 100,888 The shop Meineke # 2061 checked and serviced the brakes on my 2000 Silverado Odometer 130,453 invoice number 3697 While traveling in PA On 4-15-07 the passenger side front caliper on my 2000 Silverado came off and lodged itself in the front wheel Odometer 130,610 I called Meineke shop # 2061 and explained what happened. The Shop told me to get it fixed and that they would “ take care of it” I gave the invoice from a Monro Muffler shop # 90 which serviced my 2000 Silverado To the Manager at 2061 on 4-18-11 I was informed that he would have to talk to the owner of the shop about the invoice. A week later the Manager from Meineke # 2061 called and said they would credit my account $ 466.00 When I questioned him as to why they would not cover the full amount $904.00 The Manager explained it was because I had the rear brakes done. I informed him that the cost of the rear brakes was $253.00 before discounts and that the $466.00 did not cover the cost of a new rotor or the used spindle that Monro had to install. I told him should check his math and call me back when the shop has a chance to look over the Monro invoice. The Meineke Manager of # 2061 called me back with another total $618.00. I asked how he came up with the new total. He explained it to me; again I questioned his ability to read the bill and told him to call me back when he had a better understanding of the Monro invoice. The Meineke Manager of # 2061 called me back again with yet another total $692.00. The Monro discounts more than cover the cost o