Alignment service near Roselle, NJ

Mr. JUNIOR GENAO, the sales representative, has helped me tremendously; he was convincing but not pushy. I am very lucky to have been assigned to him because he helped me tremendously in identifying my needs; that after showing me at least 4 cars I have made my decision. He is very pleasant, helpful, patient and considered me a family looking for a car. Mr. Genao is an asset to your company. Mr. PEDRO SOSA, the manager who assisted me, has been very pleasant and patient and explained in details of the warranty I am entitled to and other info. He is approachable in spite of his busy schedule and answered my questions immediately. Also, he made a follow-up call to make sure everything is all right and apologized for my long wait, which I understood due to the busy day. Overall, I am happy with the staff in the showroom who are friendly and made sure I was taken care of. Definitely, I will recommend your Branch to my friends. Rosario Faraon

Right when I thought this was a reputable shop. This is absolutely the worst shop/junkyard you can go to. Had Mazin and Pete rebuild my engine on my 2013 X5 and literally 8 days later, it goes bad and their excuse is”oil cooler”. I will get every penny back and I will make sure everyone knows about the scam operation you are running there. Mazen and Pete, Karma will bite you back and I’ll see you in court. I will not let this pass. What a scamming shop that doesn’t stand behind their work or anything they do. If you don’t believe me, look at all the reviews engine rebuild reviews. These guys don’t know what they are doing nor what they are talking about. Unfortunately for you, you messed around with he wrong guy.

Best experience ever. Perfect body work and sensor replacements after an accident. The electronics behave perfectly. Most important of all, no surprise expenses, no hustle. Everyone is super friendly there (thank you Stacy) and Frank is amazing. Thank you!

Would you believe the estimate I got from a local new car dealer was almost $2400.00 for a leaking intake gasket and they needed 2 weeks to complete the repair.At this location which i stop to gas up my vehicle they found a cracked vacum hose ..my invoice bottom number was $89.00...i just couldnt believe my eyes...next day i drove my car with a pleasure which i coulnt for a long time...Moustapha is a great person to talk to..what a great personality..

Always trustworthy, reliable and very efficient. I highly recommend New Millenium for all your auto repair needs. -Lisa G

CUSTOMER SERVICE WAS EXCEPTIONAL WORK AREA VERY CLEAN STAFF VERY FRIENDLY I WOULD RECOMEND ANY WHO NEED THEIR CAR REPAIDED

This is my favorite place to go when I need anything for my two cars very good service highly recommended if you need something come here and see things around fee will always do the right thing I'm having some front end work done to my vehicle today I have an 06 Dodge Charger RT and he's the only one that touches it

Don't go there! unprofessional liars! Charged me 2300$ (cash) For used transmission, they give you (6 month warranty which is nothing) less than 6 month transmission was out of use.. they fixed it again, after few months car got the same exact problem, during fixing transmission they damaged muffler and asked more money to fix it. Also very rude personal, specially owners, be careful with them! They really stressed me out about timing.. I lost a lot of money and time.

They took my money and promised to repair my car they never did they didn't return the money either and they didn't fix the car I already sued them.

The genesis of my complaint begun on October 28, 2018 when the BMW SUV owned by Mr. Albert xxxx and driven by his wife smashed into my car, a 2004 Toyota Camry, as I pulling into a parking spot. Mr. xxx prevailed on me to seek the good services of his friend’s car repair shop, 2 in 1 Auto Shop, on 1800 Coney Island Ave, Brooklyn, in lieu of seeking a police report. He represented that his friend’s car repair shop will give me discounted repair rates and offered to assist in the repair costs. He also claimed to own a leasing car company and could get me good deals if need be. I had driven my car to that shop the next morning, on October 29th, after changing the wheel the night before, and barely being able to drive it. The shop contacted me that afternoon and told me that the car has extensive damage and not worth fixing. He said that driving it is risky as the front driver side wheel might come off due to the impact of the crash. He further stated that there would be no diagnostic fees or any fees to pay, as Mr. xxx was his friend. I came into the shop after work and decided to ask whether I could leave the car over- night instead. I was afraid to drive it and planned to have it towed the next day. I asked for permission to leave the car on their property. I had no idea that the shop charges fees for over- night stay. The owner consented and said there would be no problems as Albert is their friend. I asked for a written assessment at that point. The written assessed cost of repairing my car was between $2665- $2990. After receiving this assessment, I contacted Mr. xxxx requesting that he share in the damages. Mr. xxxx then refused, claiming that he suffered damage too, and that he was not at fault. Realizing that Mr. xxxx will not share in any of the damages I incurred, I proceeded to call my Insurance carrier to try to recoup my damages from his carrier. The next morning, October 30th, when I came to the shop to pick up my car, I was told by the owners there were fees to pay. Stunned, I asked, “what fees?” “you said yesterday that leaving my car will not be a problem;” to which he responded, “this was before you called the Insurance carrier, and now that you called them, collect the fees from them.” The Car Repair Shop, 2 in 1, refused to release the car to me unless I paid this exuberant cost of over- night storage. Initially they requested $550 but the owner’s father reduced the price to $337.51 and promised credit for the amount- if I do body work on the car for $1,000 at their place. Shameful mobsters

Nicholas S 347-836-1574 - Logistics manager of this body shop had a customer car at his house in South Richmond Hill on June 20 at approximately 4:45 pm. His kid brother backed out of the driveway into my car while I passed by which caused damages to the right side of my car. The cops were summoned and statements were given. My insurance company made numerous attempts to contact this person with no success. Any assistance would be appreciated. Thank you!

The service person Kenneth Bovain writes up work orders and tells you no work will be done until he calls you for the mechanics findings and what the warranty coverage carrier covers first then totally denies entire agreement expressed, insists you agreed to the service, tells you he will call then will never call you on mechanic check status of your work order, took me 6 phone calls and 2 days to get him to tell me that my car is now being checked by mechanic then tells me warranty does not cover this and that so I must pay up and completely fabricates that I agreed to do oil change which I never did unless covered by warranty then gets so arrogant, condescending, screams you down like a woman refusing to even listen or let the customer put in one sentence totally unprofessional and lacking any shred of customer service etiquette, a total reflection of this entire establishment and how they conduct business. Will never ever go back to this shoddy business establishment. I would rather drive across state lines to get to another cadillac repair place than set foot EVER on this place. Take your business elsewhere people. This business establishment even thinks that the public side walk is their private domain to block with their car inventories forcing pedestrians and wheelchair bound people to step out onto the busy dangerous service roadway just to pass through endangering their own life and limbs. Shameless crooks!