Service

Kia customer service is the terrible; the people are pleasant, but they play too many games!!! Since I've had the 2012 Optima the passenger door handle has broken & when I took the car to be repaired after sitting for awhile, I was told the part had to be ordered; same experience with the back-up camera. A course of weeks ago I came in for an oil change & car inspection. It didn't pass & I was told I needed a new tire, which I purchased the next week & of course they put a mix-matched tire on. I hate, hate, hate Kia's service. My lease us up in May & I was going to purchase another Kia Optima...that's pretty doubtful now.