Alignment service near Brewster, NY

AFTER SPEAKING WITH THEIR HEAD MECHANIC, WE HAD OUR ROLLS ROYCE DELIVERED TO CARRIAGE HOUSE ON APRIL 4, 2013. HE INFORMED US HE WAS AN “EXPERT” AND THAT OUR MECHANICAL ISSUE (THE ALTERNATOR WAS NOT CHARGING) WOULD NOT BE A PROBLEM. HE WANTED $1,000 UP FRONT FOR A “DIAGNOSIS”. WE GAVE HIM THE MONEY. IN MID-MAY HE SAID HE NEEDED MORE TIME AND MONEY. WHEN WE WERE HESITANT, HE TOLD US THAT THE DIAGNOSIS HAD NOW BECOME A MATTER OF “PRIDE” TO HIM AND THAT HE WOULD NOT CHARGE US ANYMORE MONEY. HE WENT SO FAR AS TO TELL US THAT HE HAD A GROUP OF HIS MECHANICS WORKING ON THEIR “OWN TIME” TO ASSIST HIM IN FINDING OUT WHAT THE PROBLEM WAS. HE HELD THE CAR UNTIL JULY 9, 2013 AND WHEN WE ARRIVED TO PICK UP THE CAR (ANOTHER FLAT BED RIDE!), WE HAD TO SIGN A RELEASE. TO THIS DAY HE STILL HAS NOT GIVEN US A DIAGNOSIS AS TO WHAT WAS WRONG WITH THE CAR. HOWEVER, WE SHOULD NOTE THAT WHEN WE WENT TO PICK UP THE CAR, IT HAD BEEN FRESHLY WASHED. WE SENT THE CAR TO PATRICK’S IN SIMSBURY, CT. AFTER TWO DAYS IN HIS SHOP, OUR CAR WAS REPAIRED AND IN FANTASTIC WORKING ORDER. IN THE FUTURE, IF WE WANT THE WORLD’S MOST EXPENSIVE CAR WASH, WE WILL SEND OUR CAR TO CARRIAGE HOUSE.

Fantastic service and fair dealings. It's rally hard to find an honest shop that you can trust and Dan and his son have always been top notch when we've dealt with them.

LISTEN PEOPLE, STAY AWAY FROM THIS LOCATION, THE OWNER IS A LIAR AND THIEF, TELLS YOU HE WON'T TRY AND SELL YOU A BUNCH OF SERVICES AND THAT IS JUST WHAT HE'LL DO, CAN'T BELIEVE PEOPLE CAN BE SO EVIL.

I experienced problem with my exhaust system when out of town. When I returned late in the afternoon, I contacted North Road and they were able to get me right in and complete the repair quickly. Very experienced with common problems for my vehicle make. Great job.

Hello Everyone, I would like to share my repair experience with foreign auto repair service: Both Glenn & Lisa were consummate professionals during the entire process of troubleshooting my diesel Range Rover. They kept me abreast on the entire process, provided a thorough photo of all the work provided with photos of the work conducted allowed me to use their car while they repaired my car which is above and beyond generous. Glenn kept me posted through txt messages daily. They isolated the problem, worked with the warranty company on the repair cost ensured I understood what I was responsible for on the repair cost and returned my car back repaired. Thank you for the great service it’s appreciated. I will be back hopefully not to soon but when needed I will entrust you to work on my again in the future. Joe V. ??

Rich hands down does great body work and great attention to detail. Hands down honest shop not over priced and will walk you through process with the best results. Has to be one of the best auto body shops in my opinion in the poughkeepsie area if not the best.