Colonial Service Station located at 2430 Richmond Road in Staten Island, NY services vehicles for Towing Service, AC and Heating Repair, Alignment, Auto Repair, Brake Repair, Electrical Repair, Mufflers Repair, Service Stations, Exhaust Repair, Engine Installation, Tire Repair. Call (718) 667-5999 to book an appointment or to hear more about the services of Colonial Service Station.

Colonial Service Station Reviews

5
inspection, oil change, brakes, etc.
November 23, 2015 | Michelle | Visited, over a year
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I recently had a great experience with Colonial Service Station.  I had to bring my car in for an inspection and oil change as well as a couple of other services that needed to be done on my car.   Everyone there was extremely professional, diligent and courteous.  They were very polite over the phone as well as in person.  They followed up with me before completing the services rendered.  They were concerned for the safety of their customers and provided detailed explanations of what needed to be done with my vehicle.  
I would highly recommend Colonial Service Station to anyone who asks me what my experience was.
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I recently had a great experience with Colonial Service Station. I had to bring my car in for an inspection and oil change as well as a couple of other services that needed to be done on my car. Everyone there was extremely professional, diligent and courteous. They were very polite over the phone as well as in person. They followed up with me before completing the services rendered. They were concerned for the safety of their customers and provided detailed explanations of what needed to be done with my vehicle. I would highly recommend Colonial Service Station to anyone who asks me what my experience was.
1
09/04/2012
September 19, 2012 | Andre | Visited, over a year
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Very bad experience with this place.  In short: I was charged for service done on my vehicle them to hold off on, charged for a diagnostic fee that was never disclosed to me up front, and charged for gas that the tow truck driver brought after calling AAA for a tow (gas that's suppose to be a free service as part of my AAA membership).  And my car is not running well.

Read on for the long version:  My car died on 9/2- was low on gas, and while driving, the engine, battery, and oil lights all came on at the same time.  Could feel the car losing power, so pulled over, turned the car off, and it wouldn't start back up .  Called AAA for a tow, asked them to have the tow bring gas.  Tow got there, the driver turned out to be from Colonial Service Station on corner of New Dorp Lane and Richmond Rd.  Told him what happened, and that I was low on gas- he said oh no couldn't be 'cause of the gas, and never put any gas in that I asked to be brought when I called AAA.  He tried jumping the car too, but wouldn't start.  Was going to have my car towed to a mechanic closer to where I lived that my family often used.  The tow truck driver went on to explain to me that Colonial was right down the street from where I broke down, less than 5 minutes away, that they were family owned, in business for a long time, really good work, fair people- that I should take my car there, so I was convinced and had my car brought there- big mistake.  Car was brought there, went inside and dealt with another guy behind the counter and gave him some info.  All the time, the tow truck driver, this guy behind the counter, none of them ever mention a $140 diagnostic fee.  I know some places charge, but there are others that don't.  Where I wanted to take my car in the first place doesn't charge a BS fee like that.  So since it was a holiday weekend my car wouldn't be seen until Tuesday earliest.  Nobody called me on Tuesday- I called them by late morning, car wasn't looked at yet.  Was told they wou
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Very bad experience with this place. In short: I was charged for service done on my vehicle them to hold off on, charged for a diagnostic fee that was never disclosed to me up front, and charged for gas that the tow truck driver brought after calling AAA for a tow (gas that's suppose to be a free service as part of my AAA membership). And my car is not running well. Read on for the long version: My car died on 9/2- was low on gas, and while driving, the engine, battery, and oil lights all came on at the same time. Could feel the car losing power, so pulled over, turned the car off, and it wouldn't start back up . Called AAA for a tow, asked them to have the tow bring gas. Tow got there, the driver turned out to be from Colonial Service Station on corner of New Dorp Lane and Richmond Rd. Told him what happened, and that I was low on gas- he said oh no couldn't be 'cause of the gas, and never put any gas in that I asked to be brought when I called AAA. He tried jumping the car too, but wouldn't start. Was going to have my car towed to a mechanic closer to where I lived that my family often used. The tow truck driver went on to explain to me that Colonial was right down the street from where I broke down, less than 5 minutes away, that they were family owned, in business for a long time, really good work, fair people- that I should take my car there, so I was convinced and had my car brought there- big mistake. Car was brought there, went inside and dealt with another guy behind the counter and gave him some info. All the time, the tow truck driver, this guy behind the counter, none of them ever mention a $140 diagnostic fee. I know some places charge, but there are others that don't. Where I wanted to take my car in the first place doesn't charge a BS fee like that. So since it was a holiday weekend my car wouldn't be seen until Tuesday earliest. Nobody called me on Tuesday- I called them by late morning, car wasn't looked at yet. Was told they wou