Anderson Ford Sales Inc located at 2348 Us Highway 68 S in Bellefontaine, OH services vehicles for Auto Repair. Call (937) 592-6010 to book an appointment or to hear more about the services of Anderson Ford Sales Inc.

Anderson Ford Sales Inc Reviews

1
Repaired Power Brake Booster; Broke 2 Other Items!
July 10, 2012 | Christopher | Visited, over a year
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My wife went back to her parents’ home so our children could visit Grandma & Grandpa in Bellefontaine, OH.  On the way there, the power brake booster failed on our 2004 Ford Expedition.  My wife scheduled an appointment with the service department at Anderson Ford.  They replaced the brake booster, but in doing so, also damaged the Fuel Evaporative Canister Purge valve & bent the secondary stop switch on the brake pedal so badly, the cruise control wouldn't even work anymore!  After my wife arrived home in Dubuque, Iowa, I personally contacted Nick Morris (Service Manager) and he said that he talked to the owner (Wilson “Willy” Anderson) and gave me his word that they would take care of the expenses incurred to repair the components damaged during the power brake booster replacement.  It has been 6 weeks (and counting), and no one has returned my calls, nor have I rec'd the promised reimbursement.  “Slick Willy” Anderson is only concerned about his bottom line...not the customer, or customer service.  Drive the extra distance to another dealership!!!  You’ll never regret it!
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My wife went back to her parents’ home so our children could visit Grandma & Grandpa in Bellefontaine, OH. On the way there, the power brake booster failed on our 2004 Ford Expedition. My wife scheduled an appointment with the service department at Anderson Ford. They replaced the brake booster, but in doing so, also damaged the Fuel Evaporative Canister Purge valve & bent the secondary stop switch on the brake pedal so badly, the cruise control wouldn't even work anymore! After my wife arrived home in Dubuque, Iowa, I personally contacted Nick Morris (Service Manager) and he said that he talked to the owner (Wilson “Willy” Anderson) and gave me his word that they would take care of the expenses incurred to repair the components damaged during the power brake booster replacement. It has been 6 weeks (and counting), and no one has returned my calls, nor have I rec'd the promised reimbursement. “Slick Willy” Anderson is only concerned about his bottom line...not the customer, or customer service. Drive the extra distance to another dealership!!! You’ll never regret it!