Oil Change

Once the oil change began, the mechanic in the pit, Alex started yelling profanities. During the course of the oil change he continued to throw a verbal fit, making statements which include "piece of sh*t F*#king Pontiacs" and 'I hope this F*#king piece of sh*t blows up!!" Please keep in mind, we were in the customer waiting area and could clearly make out evrything he was saying. The rant continued throughout the service. Furthermore, when the issue was addressed, his fellow employees stated "he is ALWAYS like that, but he is the owners, son's friend" and then blamed his behavior on the design of the vehicle, as Alex had burned his wrist. After our vehicle was removed from the bay, and the next one was pulled in Alex came up and saw it was also a Pontiac and kicked the Castrol sign to the rear of the vehicle almost striking it. This behavior is unacceptable, rude and lacks any type of professionalism.