Boat Shipment

Im a boat dealer and have had hundreds of boats shipped this year and these guys are by far the most incompetent, rude, unqualified, and unexperienced company I have ever hired. They picked up a boat just appraised at $77,000 in perfect condition and drove it into a tree and drug it down the whole side of the boat not even 5 minutes outside of the marina. We are about a month into this now and I'm having to have my attorney and insurance company handle it because these guys refuse to pay for it or give me their insurance info. When I booked the shipment I talked to the owner "Dave" on the phone probably about 5 times, he seemed really easy to get up with. Once the accident happened he has suddenly dropped off the map. Not only did he not call to tell me it happened but I have probably called and left 50 messages with no response. BEWARE, IF YOU DEAL WITH THIS COMPANY YOURE ASKING FOR TROUBLE. Absolute nightmare.