Poor

Our experience was disappointing at best. HJA claimed the car was inspected and had no problems. This was not true. Even before purchase, a leak was found. The price was reduced to cover the repair but then they would not give us a warranty. When we insisted, HJA acquiesced and gave it to us. When we went back the following week because the check engine and check oil lights were coming on, HJA said it was no longer their problem. We would need to deal with the warranty company. They also tried to try to blame the mechanic who had checked the car out. If HJA had properly checked and done maintenance on this car before they put it out for sale, there would not have been any problem to find. My daughter took her car to a Volkswagen Service Center. We were told the following: 1. None of the issues found with this car are covered by the warranty HJA gave us. 2. None of the issues would exist if proper inspection and maintenance had been done on the car in the first place. “Great quality used vehicles” do not have issues within a week of purchase. This is a very bad business.