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About BMG Auto Group INC
BMG Auto Group INC located at 2418 W Division St in Arlington, TX services vehicles for Auto Repair. Call (817) 274-0000 to book an appointment or to hear more about the services of BMG Auto Group INC.
I hate this place just got my car here a few weeks ago and i feel like i have made the biggest mistake of my life. I did get a wonderful car it is beautful BUT.... the check engine light has been on since i got it, the bluetooth does not work (THEY TOLD ME IT JUST HAD TO BE PROGRAMMED) i got the breaks checked and the machanic told me they have not been changed in a long time causing wearing to other parts of the vehical and will cost about $600 to fix....NOW TO THE PART THAT ACTUALLY MADE ME WRITE THIS THE CUSTOMER SERVICE LMAO OR LACK THERE OF....we paid our deposit 2500 the day we drove off and a additional 500 the following week, were told our next payment would be $120, we were very happy about that because after those two payments we were going to be a little tight on money...well when my husband went in to pay they said that we owed $250 we had not budgeted for this because we thought everything would be fine WRONG... my husband paid 200 asked to wait for the 50 for a few days then called me to tell me what had happened... this is where everything gets worse I CALLED TO FIND OUT WHAT HAPPENED WHY THIS WAS CHANGED AND LET THEM KNOW I FELT CHEATED AND THIS WAS PUTTING US IN A BAD SITUATION I WAS THEN YELLED AT, TOLD I WAS MAKING THREATS WHEN I SAID I WILL NOT LONGER RECOMMEND ANYONE THERE, TOLD THAT I WAS UNGRATFUL AND HUNG UP ON....I CALLED BACK TO INFORM THEM THAT I DID NOT DESERVE TO BE HUNG UP ON AND HE TOLD ME YOU HAVE A GREAT CAR WHY ARE YOU COMPLAINING I PROCEEDED TO EXPLAIN TO HIM THAT THIS IS NOT THE ARRANGMENT WE MADE AND EVEN THOUGH I LOVE THE CAR IT IS BAD BUISNESS I TOLD HIM JUST BECAUSE I HAVE A GOOD LOOKING CAR (ACTUALLY DOSENT DRIVE AS GREAT AS I HAD HOPED CHECK ENGINE LIGHT IS STILL ON) I SHOULD STILL BE ABLE TO SPEAK WITH SOMEONE AND COMPLAIN IF NEEDED WITHOUT BEING SCREAMED AT AND HUNG UP ON....HE THEN BEGAN TO SCREAM AGAIN WOULD NOT LET ME TALK KEPT TELLING ME TO BE QUITE WHEN I TRIED TO SAY ANYTHING I TOLD HIM THIS IS CHILDISH AND NOT GOINGI hate this place just got my car here a few weeks ago and i feel like i have made the biggest mistake of my life. I did get a wonderful car it is beautful BUT.... the check engine light has been on since i got it, the bluetooth does not work (THEY TOLD ME IT JUST HAD TO BE PROGRAMMED) i got the breaks checked and the machanic told me they have not been changed in a long time causing wearing to other parts of the vehical and will cost about $600 to fix....NOW TO THE PART THAT ACTUALLY MADE ME WRITE THIS THE CUSTOMER SERVICE LMAO OR LACK THERE OF....we paid our deposit 2500 the day we drove off and a additional 500 the following week, were told our next payment would be $120, we were very happy about that because after those two payments we were going to be a little tight on money...well when my husband went in to pay they said that we owed $250 we had not budgeted for this because we thought everything would be fine WRONG... my husband paid 200 asked to wait for the 50 for a few days then called me to tell me what had happened... this is where everything gets worse I CALLED TO FIND OUT WHAT HAPPENED WHY THIS WAS CHANGED AND LET THEM KNOW I FELT CHEATED AND THIS WAS PUTTING US IN A BAD SITUATION I WAS THEN YELLED AT, TOLD I WAS MAKING THREATS WHEN I SAID I WILL NOT LONGER RECOMMEND ANYONE THERE, TOLD THAT I WAS UNGRATFUL AND HUNG UP ON....I CALLED BACK TO INFORM THEM THAT I DID NOT DESERVE TO BE HUNG UP ON AND HE TOLD ME YOU HAVE A GREAT CAR WHY ARE YOU COMPLAINING I PROCEEDED TO EXPLAIN TO HIM THAT THIS IS NOT THE ARRANGMENT WE MADE AND EVEN THOUGH I LOVE THE CAR IT IS BAD BUISNESS I TOLD HIM JUST BECAUSE I HAVE A GOOD LOOKING CAR (ACTUALLY DOSENT DRIVE AS GREAT AS I HAD HOPED CHECK ENGINE LIGHT IS STILL ON) I SHOULD STILL BE ABLE TO SPEAK WITH SOMEONE AND COMPLAIN IF NEEDED WITHOUT BEING SCREAMED AT AND HUNG UP ON....HE THEN BEGAN TO SCREAM AGAIN WOULD NOT LET ME TALK KEPT TELLING ME TO BE QUITE WHEN I TRIED TO SAY ANYTHING I TOLD HIM THIS IS CHILDISH AND NOT GOING
Business Information
Business Name: BMG Auto Group INC
Address: 2418 W Division St
Phone Number: (817) 274-0000
Email: not listed
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