Auto Mechanic Service Plus
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8:00 AM - 5:30 PM
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About us
Services offered
Auto Parts,
Oil Change,
AC and Heating Repair,
Makes this shop works with
Audi,
BMW,
Buick,
Business hours
Monday
8:00 AM - 5:30 PM
Tuesday
8:00 AM - 5:30 PM
Payment options
Credit Card, Cash, Debit Card
Meet the Technician
Mohammed A.
Owner
Certifications
Photos and videos
Reviews
Submit your review
Overall rating
Overall rating based on 12 reviews
12 reviews for Auto Mechanic Service Plus
Anonymous
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May 1, 2019 at 6:38 AM
NONE
WARNING!!!! THEY ARE THIEVES AND WILL ROB YOU BLIND!!!! The short version of my story is that after speaking with a reputable mechanic shop in town that I have used for years, they diagnosed my car but advised that I find a shop that could handle the job (evaporator core) replacement since they could not. I also talked to a dealership that also confirmed that was what needed to be replaced. I foolishly went online and noticed that Auto Mechanic Service Plus LLC had really good ratings with hundreds of independent positive feedback ratings (stars). I reached out to the shop and spoke with Tom Dunn the shop manager and he said that could perform the job. After they "replaced" the part and paid $1075.00 he advised me that they found other damage that was still causing my main issue and they needed to fix that which I agreed to and paid an additional $760.22. After four times in this shop over a month and half period that had still figured out what was wrong and had not resolved anything. I asked Tom for the part number for that part that they purchased but he never was able to give it to me. He said that they had purchased it from O'Rielly's. I ended up calling on of the local O'Rielly stores and I was able to speak with a branch manager who confirmed that the only two evaporator core parts for my model of car has not been purchased in the South Texas Region in the last two years. I then took it the dealership who initially diagnosed it after taking my car apart they realized that they had never replaced my evaporator. In my car was the original evaporator core (stamped from the GM Plant with the date that it was installed) and I have included pictures. I confronted Tom with this information and he had no explanation. They took $1075.00 to replace a part that they never did, and then magically found other problems which allowed them to charge an additional $760.22 which according to my additional diagnosis from the dealership never was an issue. I have a written affidavit from the dealership. I have tried over the last week to collect my money and they refuse to. I met with Mohammad Al-Barnawi the owner and he said he could try to repay me in payments. Everything I have stated has been documented with pictures, video of Tom explaining everything that have done to my car and how they took it apart, Mohammad on how he was going to try to repay me. You can review this under the BBB's complaint department which has all the information on file along with the Attorney General's Office. Everything is currently under investigation at this point and I will update the outcome of their decision. I have attached pictures of the dealership taking my car apart along with the original part which the dealership is keeping until the investigation is over. The reason they had so many great reviews is that they had some from Ohio go online and post positive feedback. I have reached out to these other companies about their reviews to have them removed. Had I looked closer I should have been able to see that there were over 300 hundred 5 star ratings from people in Ohio with some very odd names. They have now removed the stars once realizing the issue but you can still go online and see the comments and make a judgment call for yourself. Again THESE PEOPLE ARE THIEVES.
Anonymous
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May 20, 2013 at 4:50 AM
diagnostics
I always feel comfortable with the treatment I receive as a customer.Muhammad always tells me what is wrong with my car and all the options that are available to me in fixing my car.I am not pressured in any way.
Anonymous
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May 16, 2013 at 2:03 PM
heat engine
My engine would heat up and Muhammed the owner solved the problem ASAP !! thanks!
Anonymous
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May 9, 2013 at 9:15 PM
fuel injectors
Auto Mechanic Service Plus is the only place i take my toyota corolla 2003- everyone is nice & so helpful & they explain what they did or will do to keep your car running.Thanks Muhammad for having such a good staff & nice reception area to wait for our cars!!!
Anonymous
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May 9, 2013 at 2:40 PM
carborator
My carborator was heating up and the mechanic Muhammed helped a lot! thank you for being a help on the road!
Anonymous
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May 9, 2013 at 2:38 PM
Gas leak
Great service.. charge me very less compareed to others for a gas leak problem! thanks!!
Anonymous
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August 16, 2012 at 7:01 PM
L.Lee
No one in town can compete with the honesty and integrity these guys have.Always fixed the problems first time around. Definitely have gotten much busier in the last few years but I don't mind the wait for the caliber of service they consistantly provide
Anonymous
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August 10, 2012 at 8:45 PM
Diagnostic
THUMBS UP for all your mechanics and whoever works at ur place !! Fast service and that diagnostic scan was speedy !! thank you !!
Anonymous
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August 9, 2012 at 7:17 PM
AC tune up & diagnostic
I will be travelling up to michigan and needed my SUV to be up to the challenge. Had problems on long drives before but since servicing my vehicle with these guys, never had to complain a bit.. Very reliable and cheap service. Thumbs Up from me .
Anonymous
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August 9, 2012 at 7:14 PM
Wheel Alignment
I was being charged 80$ by my usual mechanic but AUTO MECHANICs did the job for me quicker with a far lesser cost of labor. Very friendly people to go to.
Anonymous
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August 9, 2012 at 7:02 PM
Brake Rotor
My brakes have been bugging me since a loong time and as soon as these guys fixed my rotors, not a single complaint since then. lovely service. They suggested changing my brake pads as well and that was really worth the money. WELL DONE !
Anonymous
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August 9, 2012 at 6:15 PM
Transmission
This guy saved me around 30$ in transmission flush services when compared to other mechanics. Highly recommend Auto Mechanic Service plus !! MONEY SAVER !!