Alignment service near Cypress, TX

Quoted the price of $200 plus tax over the phone and was later told the charge was $276 plus tax due to the programming of convertible top. I expressed to the mechanic, who I assume was the owner, the price I was told and I would like it to be honored. I was then told by the mechanic I was quoted $212.50 plus tax over the phone which I expressed was not what the lady told me. In addition to not being charged the right amount I asked the receptionist if it’s possible for the mechanic put the battery housing cover back on the battery once complete since an O’Rileys worker removed it to inspect the battery. She stated it wasn’t a problem which I later discovered it was not done. I’m extremely dissatisfied with the level of service I was provided given it was my first time having maintenance done at the shop.

Went in for an oil change before going on a road trip and the GM Michael was very honest and explained that it could be unsafe to drive so far due to an issue he identified. And it did turn out to be an issue that needed to be addressed. Not to mention if I had ignored the advice would have left my family stranded somewhere on I10. He and his coworkers were very helpful and understanding of our situation, I couldn't have asked to be link up with anyone better than Michael, his boss and his crew! So not only did I get a safe car back, but I gained great friends in the process. Our family will never go anywhere but here. thank you again Michael! Caterina C. Richmond, TX

ISUZU TRUCK DEALER,GMC MED DUTY DEALER, FULL SERVICE COMMERCIAL TRUCK REPAIR FACILITY, MOST MAKES & MODELS, DIESEL OR GAS ENGINE,TRANSMISSION,A/C, SUSPENSION, PAINT, BODY & FAB WORK NEW BED FABRICATION, ANTHONY LIFTGATES, COMMERCIAL PAINT BOOTH FRONT END ALIGNMENTS, TRUCK TIRE BALANCE,

Tom & Richard are two of the best guys I've ever had to give my money to. This family owned business is honest, down to earth and very customer oriented. I highly recommend checking them out for youselves. Chuck Daugherty

Redline Racing is an automotive mechanic shop which has been in business for over 20 years. We have all the newest equipment and do work from basic oil changes to complete race motors.

Customer service was great, went the extra mile to help me out, friendly, and accommodating! Highly recommend to everyone!

great job!

I would like to use this opportunity and thank you for your help! You are great!

I found the shop to be very clean and the waiting area impressive. The work they did for me was done on time and for exactly what they told me. I will be back!

DO NOT take your vehicle here for repairs unless you know EXACTLY what needs to be fixed. Firestone will do whatever it takes to get your invoice to at least a $1,000 total. I took my car in to have tires rotated, oil changed and car looked at for rough idle. Firestone ran a diagnostic and said I needed new spark plugs (the car only has 76k miles!). On top of this they assured me that I was in dire need of front brakes and rotors, but that the back brakes looked good...I thought, wow, how nice that they were honest enough to not scam me into all brakes and rotors being replaced. I went ahead with changes and my bill came to a little over $1,600. I drove off, the car still idled rough. I went back and got the fuel injection cleaning, but it still did not seem right. Only after a few full tanks of Chevron gas w/Tektron did the car seem to run smoothly. (Because of this, I question whether the $800 for spark plug replacement was necessary). A few months later (and only a few thousand miles later at best) the check engine light came on. We took car to local Advance Auto Parts who obtained code for us free of charge. We took the car to Firestone, gave them the code and also asked them to take a look at a rattling noise coming from exhaust--the heat shield. Based on the code they said we needed a smoke test. Once test was done, we received a call from them stating we needed Solenoid and Fuel Cap replaced. They also said bill would be around $300. We said ok. Once solenoid work was done, we received another call from Firestone who strongly recommended replacing rear brakes, rotors and Axle seals! I said, let me guess, this will total about $1,000. They gave me break down and sure enough, $1,000. I told them no thanks, to only fix engine light problem. They proceeded to call us back 2 more times stating it was dire we had these additional repairs made. We smelled something fishy and kindly declined the recommendation again and again. When we picked the car