Service Provided

The hours listed at the time of this writing is wrong, the shop is not closed on Saturdays. I went in today to buy and have a Backup Camera, Escort laser/radar system installed, and get window tinting. After waiting 10-15 minutes and being told, "someone will be right with you", I waited another 5 minutes and watched as a person walked through the door only to have another worker walk out directly to the guy and help him. I stated to the person who had seen me since walking in that, "I think you should help people who have been waiting before helping those who just walked in." only to get the response, "we can get you just as soon as one of us is done". I was surprised to hear that they did not want to rectify their error, rather wanted me to wait LONGER! Atlantic Audio did tinting for me on my Volvo, they did an acceptable job, not too many bubbles and the cuts of the tint almost matched the windows (enough that it looks good when the windows are rolled up). I just can not support a business who a. doesn't maintain awareness of someone waiting a significant amount of time and b. will not rectify an error when they know about it... if they would not rectify a simple error like that, then why would they ever rectify a problem with their work? I went one block away to Custom Sounds and had the EXACT OPPOSITE happen... another person wanted helped before me and the employee told the guy, "sorry, this gentleman was here before you". Custom sounds got my money. I will see how this place does after my appointment for tomorrow.