Mister Express Lube

Visited this location today (08/02/13), found the manger (Kurt, according to his shirt name tag), lacking in customer service or manners. As I arrived, the manager came to my car, neither a greeting or how can we help you offered. I offered my "passbook" to him, he did not acknowledged or take from my hand. After a few minutes, I placed it on dash near the odometer, when he told me to go to the waiting room. He made a big scene about not giving him the passbook. He continued to argue with me in the waiting area in front of about 5 or 6 customers, after he went to my car and found the passbook where I told I had placed it. I asked him if he was going to argue with a customer, he preceded to state that I did not give him the passbook. Will not go back and will encourage others to do the same. Spend too much money too be yelled at.