Alignment service near Grapevine, TX

This is the best car place EVER! I can usually drive right in and get my car services. They always give me honest and fair advice; their prices are great; and they even helped me when I had to see my car. I will NEVER use anyone else but them. Jeff and Michael are the best. As a single woman, I feel like I can put my trust in them.

This company does not deserve any stars. I came for a tire change after a flat. I drive a Jeep so the spare is in the cargo area. They fix my tire for $50 (ridiculous), and I leave unsuspecting of anything. I go to get some things out the back when the weekend comes a couple of days later, and I realize not only are all my brake lights broken but by door handle is broken as well and my door won't open. Someone let my back door slam shut because it does not have a holding hinge arm. I go the shop to confront them, and these guy ridicule me and the owner laughs at me because I am upset about my car. They then leave me outside and close the garage doors in my face. I hope they go out of business. My jeep is older but always very reliable, but I guess this gives them an excuse to disrespect me and my vehicle. I am repulsed, and I promise with the money I save using my jeep will be used to sue them for their negligence.

Kinney's always seeks to provide the best service possible. Part of that job is to spot problems and get them repaired. When people just do oil changes and NO MAINTENANCE they get big repair bills or at least they get asked to repair the vehicle in order to make it safe to drive. I see reviews where some folks think that being asked to keep their vehicle in GOOD repair is a bad thing.. they are very shortsighted to do that- just fix it when it breaks.

DO NOT RECOMMEND!!  I needed an alignment on my vehicle. Called a few places and the one that seemed to have a better deal was dfw frame and alignment. The alignment was quoted at around $60 which seemed pretty decent. Little did I know that after taking my car in to dfw frame and alignment, it quickly went from $60 to about $600 worth of work and repair. On top of that, it cost $42.50 just to tell me that.....  without having anything done to the car!! Diagnostic fees... It is posted on the counter top handwritten on a piece of paper. But unless your looking for it,  you wouldn't catch it. Nor do they go out of their way to let you know there is a diagnostic fee. They wouldn't do the alignment unless I first replaced my front tire. Otherwise it would void any type of warranty with the alignment service I was needing.  They stated that my front two axles would need to be replaced as well which would bring it up to about $600. But never once was it ever verbally discussed that just from them taking my keys and getting my car on a lift to find this out would cost me $42.50. The employee did state however, that if I were to come back to get my axles done the $42.50 wouldnt be charged again for the work...... But it would NOT be returned if I got the tire replaced and came back the next day to get just the alignment done.  I did clarify with dfw alignment that had I had good tires,  they would have gone through with the alignment and not charged me the diagnostic fee. Doesnt make any sense to me. Bottom line, had they been a more upfront that there would be a fee regardless of any work being done, I might have considered giving them a try. It just feels sneaky to me really set the character of the place. I'd personally be more loyal with my business to a place that doesn't try to outsmart you or always give you the upsale. just good quality and trustworthy service. I'm still looking for one. But dfw frame and alignment is definately out of that category in my book.

The service at Loeffler's is great as always. Josef and Joel are always top-notch and responsive to the care and feeding of my older 190E.

happy about the work this shop did. my bmw 328 had a bad head gasket, dealer told me it would take 3 days for the job to be done and my car sat there for 3 weeks finally took my car back, looked around for a a import shop in the area and found this place. my car was in&out in about 4 days. so far my car is running great! hope to continue with the good work thanks. Tony L.