Car detailing service near Huffman, TX

I was very depressed and asked if I could go through my truck to get some work stuff. He said OK. As I was sitting there I noticed the install manual for my tuner. I read the directions and began following the upload instructions and guess what, my truck cranked right up. They had not installed the program. I told the Dealership Service Manager and he said they had not touched it and I could take it. So, I drove my truck home. I spoke to Discount the next day and told them I would be by to discuss my bill. I met the owner at Discount and he gave me a bill for over 550 dollars. He had charged me for 6.875 hours!!!!! Discount had my truck for over 48 hours and didn't fix or finish the install. In addition most of what was installed was incorrect and I had to have redone. When I told the owner it was excessive, he said that was the recommended install time from his expert. He insisted we call his expert so I could see that was a fair price. On the speaker phone his expert (the same guy I bought my equipment from.. lol) told us it should take approx 2.5 to 3 hrs for someone who is not mechanically inclined to complete, about 1.5 to 2 hours for a shade tree mechanic to finish and .5 to 1.5 for a good mechanic or someone who does installs everyday. I told the owner I would pay what we agreed upon before I had brought my truck in, 3 hrs. This was and is way more than what "his" expert said it should have taken. The owner said I was to pay the full bill or he was going to call the cops. I told him I would wait right here. The owner said no I had to leave. 2 hours later cops called me, I told them the story, and they said it was a civil matter. I recommend you do not use this company. There are several other options in Crosby that even the worst would be 100 times better than Discount Car Wash. FYI my truck is running great. I have increased from 13.4 MPG to 16.2 in less than 5 days and expect more.. Good luck, Ryan

I brought my truck to Back 2 Right for some rocker rust repair. Ended up being the entire driver's side rocker panel and the cab corner needed replaced. Though other vehicles were in the shop, he moved mine to top of the list since I wasn't using insurance. Not only that, but kept me updated regularly throughout the process--which was not lengthy because he was seriously on top of it. When I went to pick it up, it was clean, shiny, and better than I brought it in, and that's not just the repair. Above and beyond does not begin to describe the level of work, craftsmanship, and customer service I received here. I'll be suggesting Back 2 Right to everyone I know. Scott K.

Ask for the manager Charles. Great customer service. My vehicle looks amazing

I went to Hallmark car wash to get a Vip wash and as I pull up the sales person comes up to me and takes a look at my windshield and I had 3 rock ships, I was like “ No I don’t” she tells me that they had a promotion going on where you get a FREE wash if you get a windshield repair, that’s amazing not only that but my insurance covered the 3 chip repairs plus they did and amazing job.

After experiencing a Hit-N-Run it was overwhelming to come into an agreement with the insurance policy agent for coverage,positioning me in a vulnerable placement.Concerned about how to manage the situation I searched for counsel with Mr.Jesus Carmona,I have come to know Mr. Carmona for 6 yrs now and haves assisted(serviced)me with other vehicular reparations, paint jobs, installments...I am glad to had searched for him he proficiently worked with the insurance adjuster helping me obtain a fair estimate appraisal for the needed repairs, Mr. Carmona goes above and beyond to accomplish customer satisfaction.

I love this place. Tony has been fixing cars of mine for about 20 years. He is always professional and very resonable. I would recommend him to anyone, and have.

The short version is that car spa damaged my vehicle and have given me the run around for over a month without fixing it. I was a repeat customer who brought multiple cars there for years (probably spending a couple of thousand dollars all together). Never again. Long version: 1 month ago, on a Saturday, I came in for an oil change and general cleaning (inside and out). After the oil change but during the cleaning inside the car, an employee broke my rear view mirror off in such a way that it couldn't be reattached. The guy who broke the mirror was very apologetic and I wasn't particularly upset about that (accidents happen). What did bug me was waiting beside my car for 30 minutes until a manager (Juan) could look at the damage and take down my details. On the back of their copy of the receipt, I wrote down my name, number, make, model, VIN, etc and since it was the weekend, Juan promised to call me on Monday with a resolution. No one calls me on Monday. I wait until Thursday to call them and after 20 mins on hold am told that the part has been ordered and that they will call me when it comes in. No one calls me the following week. I call on Friday and after a lot of hold time, I am told that the wrong part arrived, had to be returned and the correct one ordered. I will be called when it arrives. No one calls me the following week. I show up in person on Sunday and talk to Juan (who doesn't remember me of course). I describe the repeated calls, the repeated runaround and how after three weeks, this just needs to be made right. He promises, to my face, to make amends and take care of me and fix my mirror. I am clear that I will wait 1 week and if it is not resolved by then, I start posting my experience online. That was 9 days ago. Car Spa, your staff lie to your customers, repeatedly, on the phone and in person and it reflects very poorly on your company as a whole. It must be obvious by now to anyone reading this that they never o

11-18 -19 My car over heated. Stan, who is a lair and a cheat, told me it was a thermostat. So I greed to have them fix it. Then Stan called claiming the water pump was bad and it is easier to replace the timing belt at this time so I agreed. While they changed the timing belt they mistimed the engine and destroyed it. They bought a replacement engine a “ salvaged” long block. No telling how many mile is on it! I asked that they put the parts I paid for on the salvaged engine. Almost ONE month later, 12-16-19 after repeated calls made by me I was able to pick up my car. I presented the rental car bill and Stan, who is a lair and a cheat said the owner will send me a check, but my car broke after 10 minutes of driving. They tried to claimed it was the exhaust not the engine but eventually cleared the problem. I asked Stan who is a lair and a cheat, if the new parts are on my car and he said no, but I’m going to warranty it for 3yrs 36k miles prorated. Next morning the engine light came on so I took it to the dealer it was there for 3 days while repairing the wiring and sensors that weren’t wired correctly and install missing bolts on the engine! To date my car has still overheated 2X I have exhaust fumes in the cab and most importantly I have not been reimbursed for the rental car and don’t have the parts I paid for.