make payment

i have called a couple of times to make a pyment over the phone and i have never experience the worst customer care there is. This lady who answers the phone has no phone ettiques at all. Becasue of her attitude towards the customer i will never recommend this service to no one. Maybe she needs to get her feet on the ground and appreciate she has a job becasue of us the customers. Unfortunately I don't know her name therefore I cannot say her name out loud so that every customer could beware. It's a shame to have someone greet customers like that.