Brake repair service near Salado, TX

If I could give them a negative rating I would have. I received my car back with scratches, nicks and tool marks on several places in my interior besides the oil and grease stains on my floor and interior parts of my vehicle. Also to mention they didn't put everything back together correctly. They were very difficult to work with I had to call them to find out when my part would come in to be told its been here and called to find out the status of my vehicle with no response. I showed up for them to tell me I need to bring it to the dealer to finish the repairs and wanted me to deliver it to the dealer myself. They were very unprofessional throughout this whole process and I will never return to Firestone for any type of repairs or service. They should have stuck to fixing tires only, but Discount tire is still much cheaper and more easy to work with. The Manager Rolando Ramirez should have stepped up and made this right instead of passing these problems back the consumer, Firestone should have better management training for being such a large company or they chose the wrong employee for the job here. I would expect to receive my vehicle back in the same condition and repaired before I would pay and take possession back. They should have done the leg work to make this right.

We provide on-site auto repair and mobile mechanic solutions. Our technicians are highly trained for electrical troubleshooting, engine diagnostics, suspension issues, drivetrain issues, and much more. Our service is by appointment and our mechanics come to you. We also provide full service auto repair at our shop location. If you know your vehicle needs to come to a shop instead of having a mechanic come to you, please come by our location or contact us online to schedule an appointment.