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Berglund Body Works

3.0(2)
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(540) 344-1461Direct Call
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2609 Plantation Rd NE, Roanoke, VA 24012 Get Directions

About us

Services offered

Auto Repair,

Makes this shop works with

Honda,

Toyota

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Overall rating

3.0

Overall rating based on 2 reviews

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2 reviews for Berglund Body Works

Anonymous

·

July 14, 2017 at 3:32 PM

Body Repairs

My VW Passat was hit by a deer, being very particular about my car, I was worried about where to have it repaired. I ran into to Don who works at Berglund one morning and he noticed the missing grille, dent in the fender, and bumper barely hanging on. He suggested I bring it to Berglund for a estimate, no pressure. It thought no pressure, nothing to lose, so the estimate was done and to my surprise was less than the Farm Bureau estimate. Don, Jim (Body Shop Manager) and I looked over the car, talked about repairs, what needed painting, parts and some cost saving options. I left feeling with a sense of relief, I could tell by their experience and knowledge my car was going to be taken care of. Jim was great about making additional suggestions and keeping me up to date on the progress of my car. I was in no rush, just wanted a great final outcome. Less than 2 weeks later my car was ready. I am very impressed with the results, Frank did a paint job that was flawless and Marvin who did the body repairs made sure all the parts were put back to perfection. I couldn't have ask for a better experience, from the time it was taken in, down to the ladies that completed my invoice. I did feel like I was treated like a number and it was #1. I would recommend them to anyone.

Anonymous

·

March 24, 2012 at 9:33 PM

Supposed to repair my car

We went here because they were one of two approved shops we could use by our insurance company. Unfortunately, they were anything but professional. 1) they told us the car had to wait 10 days before they could take it in so they could order parts 2) they told us the car would be done in 10 days after we dropped it off, but they called us 14 days later saying they did not have parts that they were already supposed to have ordered, 3) we went to pick up the car the 1st time but the paint was all pitted and just painted over, not done at all like anyone would want it to be, 4) they took the car back in for another 10 days and told us it was ready again, when we went to pick it up the door was not lined up, the door skin had been cut and was jagged, chip in the clear coat 5) they took it back in for another 10 days, still not done 6) they took it back in after 60 days it was done. 7) they left the old tires they replaced in the trunk for us to find two days later. DO NOT USE THIS SHOP.