Alignment service near Suffolk, VA

While my car was in his shop he drove it thru the Portsmouth tunnel, he said to match the headlight. I got the bills because it is my car, he admitted it was him that made the charge. I sent him every bill I got, now its been sent to a collection agency. I cannot renew my license plates that expire the end of this month until its paid. For awhile he gave me excuses, then it was flat out lies. Now he is ghosting me. He owns his shop, I live on social security month to month. He was my trusted mechanic for 16 years. He used to say I wasn't just a customer I was a friend, with friends like that I don't need enemies. I would have given him 0 stars but not an option.

Very professional in appearance and demeanor. Communicates effectively and promptly. Accurate estimates and timely completion. Probably the best mechanic I have dealt with. A great family operation that is friendly and honest. They are now "MY MECHANICS!"

Carl had my vehicle for over a year. I paid up front $2500 back in February 2016. I contacted Carl several times over the course of a year and each time there were several excuses as to why the vehicle had still not been repaired. After taking him to court and several non kept promises to return either my vehicle or the money that I paid up front we have now reached the two year anniversary since I handed over possession of my vehicle. The court sentenced Mr. Carl to return my funds back as well as the car back in July 2017 and he has avoided all phones calls since this date. This has been the worst experience and I would NEVER recommend this shop. PLEASE GO ON YELP FOR TWO RECENTLY POSTED REVIEWS WITH THE SAME TERRIBLE EXPERIENCE!!!!!

I was impressed with the professionalism of the employees at this location from the start. No high pressure sales, no up-selling, just the facts. They cut me a great deal and I plan to use them again.

My car took twice as long as I was originally told. This is understandable because it was only an estimate. But after seeing the work they had done for the time spent on the car was unbelievable. My car sat disassembled for nearly a week. The body work was done on the rear of the car (took 2 days) but the front remained untouched for 2 weeks. The total time spent on the car was over 2 months. When I finally got my car back the bumper did not fit right. They tried to pass it off on me by saying that's how it’s supposed to look. There were scratches in the NEW and OLD paint (scratches were on the roof where no damage was done...) that were not there before going in the shop. The painter missed the entire bottom half of the bumper's clear coat! After some debate a new bumper was ordered, and fit much better. The paint on the second bumper again had scratches and had missing clear coat. After it was repainted everything seemed to be fine with the car. 3 months later I find sensors that were never put back where they were supposed to be. As for the customer service, the manager is rude uncooperative and cussed at me on more than 1 occasion. He went back on what he said multiple times, told me that I lied to him, and talks to me like I am a piece of dirt. The front desk ladies are kind of helpful; they don't really know what’s going on but get enough information to answer your questions. Based on the quality of the body work, paint and customer service I would NEVER recommend anyone to go to this place.

With over 10 years of experience, you can count on Automotive Remedies to help keep your car safely on the road. While it’s true today's cars are more complex than ever, our service technicians have the expertise your vehicle demands. We are independently owned and operated! Our Service We work on all major makes of vehicles and perform all types of services and repairs. Here is a short list of what we can do for your vehicle. Alignments Air Conditioning Repair and Service Brakes Clutches Cooling System Repair and Maintenance CV Axles Diagnostic Services Electrical (Alternators, Batteries, Starters) Engines Exhaust Fuel Injection Service and Repair Oil Changes Steering Suspension (Shocks and Struts) Timing Belt Replacement Tires Transmission Service and Repair Tune Up 30, 60, 90,000 Mile Maintenance Services And More... Oil Change Service