Clausen Automotive Inc Logo

Clausen Automotive Inc

1.0(1)

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7:00 AM - 5:30 PM

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(608) 221-8321Direct Call
https://www.clausenautomotive.comGo to Website
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2118 S Stoughton Rd, Madison, WI 53716 Get Directions

About us

Services offered

Oil Change,

AC and Heating Repair,

Alignment,

Makes this shop works with

Audi,

BMW,

Buick,

Business hours

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Payment options

Meet the Technician

Owner

Photos and videos

Reviews

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Overall rating

1.0

Overall rating based on 1 review

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1 reviews for Clausen Automotive Inc

Anonymous

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August 27, 2022 at 10:09 AM

Sensor changed ended up being a nightmare.

Cameron and Clausen Automotive off Stoughton Road scammed me and I believe damage my vehicle on purpose. I have a hybrid car that needed a software update and coolant sensor changed. Clausen off Stoughton Rd was the only place I could find that dealt with hybrids locally but three out of the five yelp reviews were customers stating they were ripped off there. Because I only needed a software update and a coolant sensor changed I figured it’d be straightforward and relatively low risk of getting scammed. They ended up lying about the scope of work needed and charged me $750 to change a coolant sensor. I provided evidence proving they were lying to me and they instantly change their story on why all the extra work was done and refunded me a few hundred bucks. A few months later I get the same coolant sensor error. I call them up and ask if the sensor is under warranty. They can’t tell me but do ask that I bring it in. To be clear, I was gonna have them replace the sensor if needed and under warranty - and if anything more was needed I was gonna take it elsewhere. They call me a day later and tell me I have a radiator leak and want $2000 to repair. I’m confused as I park in my garage 100% of the time and have never seen a leak. The next day I am thinking about it when it occurs to me that I may NOW have a radiator leak after taking it there. I literally rush to my garage and look under my car. Wouldn’t you know, I now have a very large puddle of coolant on my garage floor. And not a small leak as it is everywhere (I took pictures), several gallons as the tank is now almost empty. Ripping off and scamming your customers is a dirt bag move. These people don’t care about you or your vehicle. They should be out of business.