Auto repair service near Anchorage, AK

Review for Moore and Sons I had a very horrible experience with Moore and Sons. They lied to me multiple times. They made my car worse than the first time I brought my car there. Now, my car is breaking down. I’m hearing more weird sounds. I brought my car to Moore and Sons for the FIRST TIME because I heard a weird noise on the driver side. The guy said, it was one of the belts that was making the noise and he changed that belt (cost me almost $200). My husband asked them to check everything because I want my car to be ready for winter and make sure the car is in great condition. The guy said, “don’t have to worry about that, your car is fine”. After I got my car back, I called them because I am still hearing the same noise. Few days later my car just died in the middle of the road. My car just suddenly stopped working after just a few days from this shop. I had to tow my car to Moore and Sons (cost about almost $100). The SECOND TIME my car in the shop—this time he said the alternator was broken and they changed that too (cost about $600). I got my car back again after the second time in the shop and I called them again because I was still hearing the same frkn noise. The guy said to bring my car back to the shop again for the THIRD TIME. He said it was one of the axles that making the noise, so he changed that axle (costs about $325). For the FOURTH TIME, I called them again and said I am hearing the same noise and it’s getting worse. He then promised to get to the bottom of this to fix the problem. Guess what! He LIED he never fixed it. I am driving this car with more noises than the first time I brought my car to this shop. The problem is even getting worse, and I spent a lot of money trying to fix this car that does not have much value. My car is old and worth about $2,500 and they ripped me half of that amount. They lied to me multiple times. THIS CAR SHOP RIPPED ME OFF! WITH THE PROBLEM REMAIN UNFIXED!

I was without the Aqua-Hot in our RV for almost 2 weeks while traveling to Anchorage Alaska. It started to blow black smoke while in Windsor Colorado and a day or two later quit working altogether. The shops in Calgary could not fit me into their schedules so I had to wait until reaching Anchorage. They worked on the unit, replaced the Websato Control Module, $800, replaced the burner nozzle, etc. over three hours of shop labor, total bill was well over $1200. Two months later while staying in Fairbanks, the Aqua-Hot diesel burner stated blowing black smoke again but this time much worse. It was so much that it set off the smoke alarm I have in my front run electrical bay on the same side of the coach that the Aqua-Hot exhaust is located. After returning back to the lower 48, I had Roger Berke of Sacramento look at the Webasto diesel burner and he found many parts that were well worn and needing replacing along with a very old style burner nozzle. The combustion chamber was also choked up with carbon chunks. Needless to say, after another almost $600 or well needed parts, the burner is now in tip top shape. The so called Aqua-Hot trained technicians at Karen's RV service really don't know what they are doing and do not have a clue when it comes to maintaining an Aqua-Hot system. I will NEVER go back to them again. If when in Alaska and I have a Webasto burner problem, I will send the unit to Roger Berke in Sacramento for his expert rebuilding service. He is one of the best Aqua-Hot service technicians in the country. Richard Smith Monaco Windsor PBT Full-Timer over 10 years