Auto repair service near Chandler Heights, AZ

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When the "Check Engine Symbol" came on in our Jaguar, my husband, who was out of town, suggested that I call Xpress Automotive. They were quick to suggest that I bring it in that day. They were very courteous and diagnosed the problem right away. They didn't do any unnecessary repairs or talk over my head. Turned out to probably be that all I need is a new gas cap. They told me to just keep an eye on it and if it happened again, to stop on by-no appointment needed and we could do a "smoke-test" to see if there is a leak.They also calmed my fears of driving far from home, saying that this diagnosis code wiould not leave me stranded - I could drive to California for dinner if I wanted. Great service, great guys, great price. I would recommend this shop to anyone with any type of vehicle. They know their stuff.

The service we received from this store was above excellent. Fast, courteous, well educated and knowledgeable transmission repair technicians. They went above and beyond the call of duty and repaired the car quickly and cost was extremely reasonable. I would refer all my friends and family to this shop, knowing they would be well taken care of and with a reasonable and affordable bill when done. Many Thanks

Virginia Auto Service does great work, The AC in my car went out and they were able to get me in the next day. They found the problem quickly and fixed it reasonably, plus they gave me a ride to work what more could you ask for!

Sat on my car for months and never finished work place is a huge scam

2 BAD RECENT EXPERIENCES in a row at this place at the 4115 E Chandler blvd location...You go in for routine oil changes and every single time they discover something else supposedly "wrong" with your car, big SCAM...the time before last a few months ago the mechanic "discovered" a hole in my radiator with missing fluid...this was the EXACT same repair with no variation they did only 10 months earlier there, and I had put less than two thousand miles on the car since the original repair. In discussion, the mechanic there admitted the prior mechanic there probably used bad parts or the mechanic who did the original repair there messed up, but they still charged me full cost again to repair it regardless, over one thousand dollars paid a second time for the same repair done improperly the first time there. Then I bring the car in with an air conditioning problem last week and they bang me for almost $800.00, and the air conditioning still doesn't work...when I complained the manager at the front desk mouthed off at me and I tore him a new one and demanded they repair it correctly and not charge me another dime or I'd take them to court. They begrudgingly complied. Do yourself a favor...AVOID THIS PLACE FOR REPAIRS!!!!!!

BEWARE!! I had my car serviced here. Before leaving, the Pep Boys employee who handled my payment verbally told me that my car was in good shape and had no other recommendations for maintenance, which seemed reasonable, as it was showing no signs of problems. Following the oil change, I drove home (approximately 3 miles), where the car sat for approximately one hour. I then drove from my home approximately 7 miles where the car engine was stopped for 15-20 minutes. Shortly after starting my vehicle and driving less than 2 more miles, the engine temperature gauge spiked to the maximum and the engine began chugging. I immediately turned the car off and pulled to the side of the road, in an effort to avoid any further damage to my car. Then my car was towed to a more trusted shop across town. When examining my car, the mechanics at a more trusted shop found that the radiator coolant cap was left off the fill neck and was lying on top of the engine. Photos of the cap location were taken once the hood of the vehicle was lifted (cap was not moved by the trusted mechanic); including three images showing the coolant fill neck and the cap. The other photo showed the hood liner wet from the coolant that came out. Due to the short amount of mileage that was driven, the car thankfully became operable once radiator coolant was filled and the cap placed back on. Based on the photos and a licensed mechanic's evaluation of my car, it is apparent that the Pep Boy's mechanic removed the radiator cap from my vehicle and failed to secure it back onto the radiator fill neck. However, the store manager, Jae, informed me that since I drove my car a few miles "it must have vibrated off after service." I may be a female, but I know that the caps have locks, AND that I have 136K miles on this car and no cap has ever "vibrated off" while driving. Thanks for the advice. Really. I sent photos, receipts, and letters to Jae. He was unwilling to admit any fault. Go somewhere else for w