Auto repair service near Arcadia, CA

I thank my lucky stars for this place!! For as long as I've been taking my car to the team here, which is about 6 years now (this was previously a Nappa, with the same team), I have always been listened to genuinely and given considered, expert recommendations for my old car. It's thanks to them that it keeps on going!! Managers Albert, Mitch and the mechanics are top notch, friendly and so helpful! They take the time to listen and explain. At first, having just moved to LA, I used to cross-check their recommendations with a friend who owns a repair shop back where I used to live. Every time, he agreed with the basis for their assessment, plan of action, and price. As an example of their honesty, there was one type of repair that, for the type of car I have, is apparently best done by the dealership, and they told me that up front, rather than just doing the repair themselves without telling me and leaving me with the chance that the car may not work as it should. They have never been pushy and they help me prioritize what needs to be done and what can wait. They have sometimes gone out of their way to help me. The friendliness and reliability with which I'm treated here makes this Napa shop a valuable part of my sense of community here in Hollywood. I'm so grateful to have them and couldn't recommend them more highly! Janet Caper

I brought my BMW Z4 here and had excellent service! The entire experience was positive. They are upfront with costs, and I paid less than what they estimated. I saved $1000.00 from the dealer's quote. I was able to talk directly with the mechanic and the owner. They really care about providing quality service and making sure the customer is happy. A few days after the repairs were completed, my car began stalling so I called them. The issue was not related to what they had done, but they came and rescued me from the side of the road, took the car in, found the problem, repaired it and only charged me for the part. No labor charge! I highly recommend Schnider Motors for your BMW repairs!!! I know I will definitely return for any and all of my BMWs service.

I took a 2004 Kia Optima to AER quite a while ago. I did some shopping around asking other Mechanic shops for prices and what they do. I settled with AER because they gave reasonable prices. After i left them the car, it took them maybe 2 days to call me back and tell of the additional parts my car needed and gave me a revised estimate. It was a bit more that i had thought it would be but i agreed to continue with the work. Starting from day one, it took them a little less than two weeks to repair my Kia. To this day I have not had any problems with them. Thank you AER for a great service.

Omg Jim serviced my Mercedes and did extra work without even charging me,not cuz I am a girl but seriously he did a awesome job with a full tuneup and my car runs and sounds even better.I tell everyone about him and his company.You will not regret.Its hard to find a honest mechanic anymore.Thanks!

I was financing a car with a salesman at Kar max named Mohamed. He changed the price of the car, he Did not provide me with any type of paperwork concerning the vehicle, accepted payments and illegally and unlawfully repossessed my vehicle with out giving me paperwork letting me know the reason he was doing so. He accepted payments and still illegally repossessed my vehicle. They have no values at this lot and I regret the day I decided to do business with Mohamed at Kar max in Pomona at 222 Holt ave. Buyer be ware!!!!!!!!! I would never advise anyone to conduct business with someone so in scrupulous!

Star Auto Service is amazing. They really do the job right and take care of their customers. From the shuttle service to calling and giving me updates, I really appreciate their attention to detail. They even gave me a loaner car -- a Mustang which is considerably cooler than the minivan I left for repair. I've had a problem with an automatic side door that wouldn't stay open. The dealer spent an entire day and insisted I'd have to replace the whole door. I brought it to Star Auto and they were able to fix it for a fraction of the cost. They sent me a diagnostic of the whole car with pictures identifying the problem. Excellent service and great repair. A+++++ Jodi B.