Auto repair service near Big Bear City, CA

Very poor business practices, they do not protect your property and when something happens they do not want to take any responsibility for the damage. I took my truck in to them, due to a bad transmission. They told me it would need a new rebuilt transmission and it would cost $ 2700.00 to do it. I told them I did not have the money and it would be a few weeks before I had the money. They told me that was ok, I could leave it there they would do the work and then I could pick it back up when I had the money. They told me they had plenty of room to keep the truck there rather than bring it back when I had the money to do the work. While my truck was there it got damaged, someone hit the rear driver fender and damaged the fiberglass fender. I picked up the truck and drove it to Riverside, and that evening I noticed the damage. The first thing the next morning I took it back to them he said that they would review there cameras to see how and when the damage occurred. I waited almost a week and they never got back to me to let me know what they found. I went in to see about the damage and he said that the cameras did not show anything. Rather than calling me to let me know he just figured I would go away. I am very disappointed in there actions. This not only makes me mad, but he has also lost additional work as I have another truck that needs a transmission and they will never get that work as A result of all the hassle they have put me through. If you are going to take your vehicle to them be forewarned they do not car it they damage your vehicle. Very poor business practices..... I am telling everybody to go elsewhere to have there vehicles repaired. As this is a transmission most of the time you will have to leave your vehicle there a days at a time and a lot can and does happen there.

Terrible, terrible service. They will lie to you and then stiff you with additional charges. I'm not a competitor, I WAS a cusomter. Run away from these people as fast as you can because you cannot believe them on anythng they quote.

Best auto repair shop I've experienced in my 45 yrs of owning cars. These guys are polite, timely and proficient. Wouldn't take my car any place else.

Very pleased with the work

I LOVE THIS USED CAR LOT. IT THE ONLY ONE THAT I WOULD DO BUSINESS WITH. I BOUGHT A CAR A YEAR IN A HALF AGO AND I HAVENT HAD A PROBLEM OUT OF IT YET. I WANT TO TAKE HIM FOR TRUSTING IN ME. I WILL NEVER TAKE MY BUSINESS ELSE WHERE.THANKS FOR BEING YOU.