Ac and heating repair service near Chino Hills, CA

First let me say the African american manager I assume never greeted me. We had new tires and two alignments done and less then 6 months later the tire was half bald which obviously indicates the alignment was not done properly. As soon as my husband begin to question and ask about next steps we were immediately told to read our contract and we were basically "dumb" for thinking that should be pointed out. The manager said come back later and I'll do the rotation although you didn't read the contract over and over in an extremely patronizing manner. I have an 08 ml350 in good condition so if the work had been done right we would not need new tires less then 6 months later. More then that this gentleman is basically "yelling" at my husband as if he is not intelligent. My husband is an accountant of high intellect I then informed him not to contract me because we own a business and are aware of how contracts works. At the end of the day we do what is right for the customer not in a manner that demeans or patronized them. He begin to yell louder mock me say " I'm not dealing with you I assume because he did not want to be corrected by a women. This man was extremely unprofessional condescending. Funny thing is when the caucasian women went to get her car he placed her keys in her hands warmly and said have a beautiful holiday. But I did not even get a how are you today. Being in management for 17 years I have never personally experienced reverse racism. Guess there is a first time for everything. Please stay away from this place. If you can't please read your contract and you will be better served if your non black. Good luck and choose wisely.

Very poor business practices, they do not protect your property and when something happens they do not want to take any responsibility for the damage. I took my truck in to them, due to a bad transmission. They told me it would need a new rebuilt transmission and it would cost $ 2700.00 to do it. I told them I did not have the money and it would be a few weeks before I had the money. They told me that was ok, I could leave it there they would do the work and then I could pick it back up when I had the money. They told me they had plenty of room to keep the truck there rather than bring it back when I had the money to do the work. While my truck was there it got damaged, someone hit the rear driver fender and damaged the fiberglass fender. I picked up the truck and drove it to Riverside, and that evening I noticed the damage. The first thing the next morning I took it back to them he said that they would review there cameras to see how and when the damage occurred. I waited almost a week and they never got back to me to let me know what they found. I went in to see about the damage and he said that the cameras did not show anything. Rather than calling me to let me know he just figured I would go away. I am very disappointed in there actions. This not only makes me mad, but he has also lost additional work as I have another truck that needs a transmission and they will never get that work as A result of all the hassle they have put me through. If you are going to take your vehicle to them be forewarned they do not car it they damage your vehicle. Very poor business practices..... I am telling everybody to go elsewhere to have there vehicles repaired. As this is a transmission most of the time you will have to leave your vehicle there a days at a time and a lot can and does happen there.

Great guys and super service.

I'm glad to be back at Pacific German with another Audi. The service is excellent as always, friendly atmosphere, and most important...my car is in great hands. Thank you Shawn, and all the guys there. Florin M. Tustin, CA

Having my car repaired at Finishline is like having my brother take care of my car. They serviced my car in a timely manner, let me know I did not need brakes when I thought I did, even checked my spare tire pressure (which was flat) and updated my GPS for no charge. It is great to know I have my very own pit crew!

I would highly recommend your services to others.

Al and his team at South County Brake and Auto are wonderful. They have serviced all of our family cars for over 10 years. This business is the type every non-mechanical person wants to have as a go to. They are trustworthy, timely and they do what they say they are going to do. There have been a few times where I have needed them to look into something and they were clear in explaining the problem and fair in their estimation of costs. I would highly recommend them for brake repair along with general mechanic services.

For the past 4 years I have been going to American Tire Depot. The pricing is reasonable. Everyone there is professional....polite, easy going. The guys there are on it!...your in and out! I highly recommend this location. American Tire Depot I thank you for all you have done and continue to do!!! Keep up the GREAT job!! Olivia Smith

Joey is excellent! He is quick and accurate when diagnosing your car and explains everything very thoroughly. I've had issues on the road before and contacted him at odd hours and he responded quickly! Which shows he just isn't in the business to get your repair money he is genuinely concerned and wants to keep your car running great. I highly recommend him to anyone who typically goes to a dealer, if you want the one on one attention and a great relationship with your mechanic head to Joeys! I trust my BMW in his hands 100%