Auto repair service near Claremont, CA

A Godsend. My car broke down in LA while I was on a trip from N. Cal.. One call to Ray, a complete stranger to me, and my anxieties were put to ease. He took my car in right away and fixed it as good as new. Even though he could have charged me anything and I would have paid it, the job was done for less than the original, very reasonable quote. Thank you so much Ray. Muchisimas gracias! Tim G. Brentwood, CA

Let me tell you about JCW Auto Repair. On 8/9/2024 I was traveling from Berkeley CA after visiting my son, daughter in law and toddler grandson back to my home in north coastal San Diego. I had my 5 month old Corgi puppy with me, (she was a champ the entire trip). I noticed during the grapevine approaching the LA National Forrest the engine seemed to be working hard. I saw freeway signs recommending drivers turn off their AC during the steep grades and incline and I did so. Google maps redirected me to go through Pasadena to SD vs LA as LA rush hour traffic was slammed on Friday. Travel slowed considerably and I noticed my temperature gauge starting to rise in the stop and go traffic. I turned off the AC again, it was 107 degrees outside. Across the freeway from me was a Subaru car dealership, but it was now 5:01 and I know the service dept would be closed. I took the very next exit as I could see it was an industrial area and there had to be something there. I pulled over in some shade to let the car temp gauge to cool down. I saw the car repair shops were all closed. I thought about calling AAA, but what could they do other than tow me? I called my brother in law in SD, he had me pop the hood and check the coolant which was almost empty. He directed me to drive a few miles just west of my location to an O'Reilly auto parts store and he would coach me how to add the coolant. I started to drive about a block and found JCW Auto repair with the bay doors still open. It was clear everyone was closing up but stayed to help me. Jed immediately went to work, I popped the hood, he could smell the radiator heat. Jed immediately noticed my radiator cap was broken. I explained I had taken my Subaru to the dealership two days prior to my road trip to have the oil changed, tires rotated and the fluids all checked. Jed said the service department should have caught this broken radiator cap. Two jugs of coolant. Jed tried to find a used radiator cap that would work, he finally took one off his own personal vehicle that fit my Subaru. Jed cautioned me to drive the rest of the way to SD at normal speeds with no AC. It was blazing hot out there. He even gave me a jug of water if the temp gauge started to rise again and explained do not open the cap until it cools down. Jed seemed genuinely concerned and worried but felt I should be able to make it to San Diego if I take it easy. I asked Jed how much I owed him and Jed told me to give him whatever I thought was right. I am a widow traveling alone, I am beyond grateful for Jed dropping what he was doing to take care of me and get me on my way. He had along day at work and was ready to go home. Jed really saved me and my little puppy. He saved me an expensive repair bill or even my car breaking down on the freeway. I shudder at the danger of that. My sons and my family are exceptionally grateful too. It should be noted when I got to San Clemente I turned the AC on and the temperature gauge never moved from the middle center line. It was so chilly in the cabin my fingers and feet were numb with cold air. I would definitely, most assuredly take my vehicles to JCW Auto repair for all my service needs and might even drive to Azusa from SD for such quality excellence in service. This is the America I grew up in, where there was honesty, integrity and high moral character among our car mechanic professionals, where a handshake was considered to have as much value associated with it as a man giving his word of honor. JCW is exceptional car service care. Jed and his crew are consummate professionals. Again my profound heartfelt thanks

They did an awesome job on the car. They are very friendly. I wish I could give them more than 5 stars. Latisha Johnson

Craig Johnson is a man of integrity and that is why I have been taking my vehicles to Craig Johnson Automotive for years. He and his whole staff are dependable, respectable and honest. I work with some of Craig's other customers and we all agree he is a blessing! Always leave satisfied and secure.

Dealership quality service without the dealership prices. Family owned and operated. I have been bringing my cars here for more than 20 years.

Great Service!

Still dealing with this nightmare. Eddie lied about everything with the car. Disaster. New head gaskets, new brakes, new water pump, new catalytic converter, new sensors Check engine light came on, horrible metel squeaking noise from wheels from the botched brake job he did. ALL WITHIN WEEKS OF PURCHASE. RUN AWAY FROM THIS DEALER. We stupidly ignored the warning signs and red flags, he even brought his kid along and said "I'm just trying to feed my kid" when we tried to negotiate on price. We made several trips to him, he acted like each meeting was a huge problem for him. He was reluctant to have us have a mechanic look at the car first. He wouldn't make time for us to have a complete review of the car. He promised things were in order and we begged him to be upfront with us as this was a huge purchase for us. WARNING He said his "people" just did the brakes. When we brought the car into our mechanic they all had to be replaced and there were missing parts! There were parts that were missing from the reassembly. Also he said his "people" painted part of the car and they didn't put the doors back on correctly so they vibrated and rattled non stop. We have been to the mechanic over 6 times - adding THOUSANDS OF DOLLARS REPAIRING the car we bought. It's been a horrible year because of his lies and cheating people. Overcharged us for the registration, misspelled info so all paperwork had to be redone ( our cost and time) nothing went well, he rips people off.

I bought a Honda accord 2005 6 months ago, and I am very happy with my car and the customer service, because they were able to help me giving me time for my downpayment even thought I had bad credit...

R & N Complete Auto Repair has been providing automotive services to La Puente, CA, City of Industry residents for over 15 years. Rafi the owner, has 28 years of experience in the automotive industry and will work on all types of vehicles, including cars, trucks, suv's and diesel trucks (all makes & models). Our auto mechanics specialize in Foreign and Domestic vehicles and are ASE certified. We perform warranty work, we welcome insurance claims and will offer a free estimate on your automobile’s damage. We are also licensed, bonded, and insured.