Horrible customer service! I was told a 2 hour wait only to find out a... read more Horrible customer service! I was told a 2 hour wait only to find out after the 2 hours they said there were six cars ahead and it would be even longer. At this point I asked to buy the tire and take it elsewhere only to have Richard the manager tell me I couldn’t pay cash and called me a liar and said that Arnold the employee that helped me in the first place never told me 2 hours. I proceed to get upset after they had already wasted 2 hours of my time called me a liar and wouldn’t sell to me because I only had debit for him to flat out say well I don’t even have to sell you anything! No people skills at all will not be going back there again and will tell everyone I know to not go there! And the crazy thing is I even called the district manager Tony and and he proceeded to say that I acted inappropriately and was not even there! So I’m guessing him and Richard must be close. Thanks you American tire for showing your true colors!
Worst customer service all they want is your money they don’t want you... read more Worst customer service all they want is your money they don’t want you asking questions about the car Carfax or anything about it the owner gets really mad and wants to know how much are you willing to spend and if you’re going to take one today that’s said worst customer service ever!!!!
I had the best experience with wrench. My mechanic was professional, f... read more I had the best experience with wrench. My mechanic was professional, friendly, and efficient. Love the service. Highly recommend! Paige W.
