Auto repair service near Elmira, CA

Came in for regular service. In and out the same day.

John is pleasant to deal with, asks pertinent questions, gives reasonable estimate as to time and cost. Delivers as promised.

I bought a car from R & R that Both Dave and Richard told me ran on both CNG and Gasoline. I took a train from Utah to get the car. They were very nice. Dave told me that they had been driving the car on CNG and Richard guaranteed me "I 300% guarantee you that it runs on CNG" He told me that he had driven the tank empty to ensure all was working. Because of the travel distance and time of day, I didn't have a viable option to go 30 miles to find a CNG station to test it out. Afterall, Richard is a certified mechanic and told me that he personally would guarantee me it ran on CNG. I took the car, and after 12 hours of driving I finally had the opportunity to fill up and drive on CNG... to my shock, the CNG tank was full and the system didn't work. I immediately called Dave and he told me to find a Mechanic to diagnose it and he would take care of it. I found a certified mechanic who diagnosed it as a bad compuvalve. I called Dave back, he now won't take my calls.

Knowledgeable and very Professional. Arrived on time and finished job in expedient manner. So satisfied, that I'm already setting date for Dan to start another job on second car.

The guys here are always straight forward. Good prices and I don't feel like I'm paying for services that I don't need. I've been taking my personal car here for awhile and the company I work for gets their services done here. John S. Antioch, CA

I love going to Clayton Valley Auto Service as Jeff and all those who work there are friendly, knowledgeable and do a very good job. When I had a check engine light Jeff's dad told me right off the top that it could be 4 or 5 different things and they would start out with the least expensive until they found out what the trouble was. I'm still driving that van around 5 years later. I really appreciate the great service they give. They are really great for routine maintenance, and wonderful when I have emergencies.

Watch out for this shop. The owner, Charlie Qu is a hustler. He does not want me to buy my auto parts at Napa Auto. Charlie said that Napa parts are all made in China. I had my client repair her car to Advanced Auto Service to repair AC. Charlie promised my client heaven and earth. It took 2 weeks for Charlie to fix the car and made everyday promises that it was going to be fixed.

If you want communication with the service department, think again! When you come in for a VERY SPECIFIC fix and you get the car home to find out they did something COMPLETELY DIFFERENT. Then you get the run around and a TON of excuses as to why you got what you have. If they had just explained from the beginning that this is your problem and that we would like to do this (move something) because it is the standard. I might have been OK with that. That is called COMMUNICATION!!!!! Talking in circles and telling stories is not!

I took my car here for what turned out to be a simple, small electrical issue. Instead, Carlos told me I needed a fuel injection flush - one of those things they upsell you too when you go to an oil change place. Only this one cost over $300! Carlos assured me that the problem was resolved. I ended up stranded at the side of a freeway two miles away. I had to get the car towed at a cost of over $150! The solution was easy, took 10 minutes, and cost me nothing at the place I towed it to. When I called Carlos to tell him I was stranded at the side of the freeway because of his poor workmanship, his attitude was dismissive, condescending, and unhelpful. He proceeded to tell me that he doesn't guarantee that his workmanship will fix the problem. Really? Imagine if your doctor treated you that way. Basically, he took my money and did nothing. I get the feeling that this place once was a good shop, but someone got greedy and dishonest. To be certain, Carlos is a good talker. He seems sincere and knowledgeable. But the emphasis here is on SEEMS.