Auto repair service near Hacienda Heights, CA

Autocraft Collision Center offers auto body repair and painting in the El Monte, CA area since 1997.

Still dealing with this nightmare. Eddie lied about everything with the car. Disaster. New head gaskets, new brakes, new water pump, new catalytic converter, new sensors Check engine light came on, horrible metel squeaking noise from wheels from the botched brake job he did. ALL WITHIN WEEKS OF PURCHASE. RUN AWAY FROM THIS DEALER. We stupidly ignored the warning signs and red flags, he even brought his kid along and said "I'm just trying to feed my kid" when we tried to negotiate on price. We made several trips to him, he acted like each meeting was a huge problem for him. He was reluctant to have us have a mechanic look at the car first. He wouldn't make time for us to have a complete review of the car. He promised things were in order and we begged him to be upfront with us as this was a huge purchase for us. WARNING He said his "people" just did the brakes. When we brought the car into our mechanic they all had to be replaced and there were missing parts! There were parts that were missing from the reassembly. Also he said his "people" painted part of the car and they didn't put the doors back on correctly so they vibrated and rattled non stop. We have been to the mechanic over 6 times - adding THOUSANDS OF DOLLARS REPAIRING the car we bought. It's been a horrible year because of his lies and cheating people. Overcharged us for the registration, misspelled info so all paperwork had to be redone ( our cost and time) nothing went well, he rips people off.

Star Auto Service is amazing. They really do the job right and take care of their customers. From the shuttle service to calling and giving me updates, I really appreciate their attention to detail. They even gave me a loaner car -- a Mustang which is considerably cooler than the minivan I left for repair. I've had a problem with an automatic side door that wouldn't stay open. The dealer spent an entire day and insisted I'd have to replace the whole door. I brought it to Star Auto and they were able to fix it for a fraction of the cost. They sent me a diagnostic of the whole car with pictures identifying the problem. Excellent service and great repair. A+++++ Jodi B.