Auto repair service near Hercules, CA

Referred to Family Auto Care by CarMax since they were booked throughout the month. Was impressed by the service Nicole and Sean provided. Very understanding to my situation and was able to offer me a drop off and a pick up ride to and from their shop. Very polite and professional. Hopefully not needed, but if so I will be using them again. Vince G. Dixon, CA

Quick repair and nice people.

I came into this shop and ask how much it would be to diagnose and replace the thermostat and water pump - they quoted $57 for the diagnosis and $657 for the work. When my husband dropped the car off they wrote the quote much higher so I called to dispute it and was told this was there standard price. I asked them not to work on the car because I didn't feel comfortable with the sudden price change. When we picked up the car it had been moved and I asked why they said they were about to begin the work when I cancelled. I drove it across the street for a diagnosis at another shop and was told that the Coolant hoses were disconnected and all of the coolant was running out of the car...and the car could not be driven it had to be towed!!! Costing us even more money!!! There were no leaks when the car was dropped off at CME. The thermostat light had come on a few weeks earlier we filled up the coolant, nothing was leaking because the car sat in our drive way for two weeks while we were on vacation....until we could drop it off at the shop. Please beware of these vindictive crooks...

Brian very patiently and expertly diagnosed the reason for my engine suddenly shutting down for apparently no reason.

Established in 1974 We have specialized in Porsche service and repair since our inception. As years went by we have slowly added a few other German vehicles to our line up. By Specializing In Porsche, BMW, Mercedes Benz, Audi, Mini and Volkswagen, Motorcars, Kahlers Has Been Able To Keep Quality At Its Highest And Pricing To Its Lowest. Alignments Alternators Replacement Bearings Repack or Replacement Brake Repair and Service Carburetors Repair and Replacement Catalytic Converters Replacement Clutch Replacement Coil Spring Replacement Compression Testing Control Unit Replacement/Programming Corner Balancing CV Joint Repack and Replacement Drive Shaft Replacement Engine Overhaul/Rebuild Engine Swaps Exhaust Manifolds Replacement Flex Discs Replacement Fuel/Air Mixture Adjustment Fuel Injection Service Flywheel Resurface Hose Replacement Ignition Timing Adjustment Intake Reseal Lighting Replacement/Repair Oil Leak Fix Radiator Replacements Shock Replacements Starter Repair/Replacement Suspension Repair Thermostat Replacement Timing Belt/Chain Replacement Tire Repair and Replacement Transmission Swaps Water Pump Replacement